1. Introduction
This manual provides essential information for the safe and efficient installation, operation, and maintenance of the TCS NGV1011-0400 Intercom Accessory Control Unit. Please read this manual thoroughly before attempting to install or operate the device. Retain this document for future reference.
2. Safety Information
WARNING: Electrical shock hazard. Installation and servicing must be performed by qualified personnel only. Disconnect power before installation or maintenance.
- Ensure all local and national electrical codes are followed during installation.
- Do not expose the unit to moisture or extreme temperatures.
- Verify correct voltage and current ratings before connecting power.
- Always use appropriate tools and personal protective equipment.
3. Product Overview
The TCS NGV1011-0400 is an accessory control unit designed for intercom systems, typically used with door stations. It functions as a power supply and control interface, converting AC input to DC output for system components.

Figure 1: TCS NGV1011-0400 Intercom Accessory Control Unit. This image displays the TCS NGV1011-0400 intercom accessory control unit. The front panel features the TCS logo, model number NGV1011-0400, and CE marking. Terminal blocks are visible at the top and bottom for electrical connections. The label indicates an output voltage of 26 V DC / 2.5 A and AC input terminals L, N, PE.
Key Features:
- Designed for door station applications.
- Input Voltage: 230 V AC.
- Output Voltage: 26 V DC at 2.5 A.
- Integrated terminal blocks for secure wiring.
4. Setup and Installation
Before beginning installation, ensure the main power supply is disconnected. The unit is designed for DIN rail mounting within an electrical enclosure.
4.1 Wiring Connections:
Refer to the product label and Figure 1 for terminal identification.
- AC Input (Terminals L, N, PE): Connect the 230 V AC mains power supply to these terminals.
- L (Line): Connect to the live wire.
- N (Neutral): Connect to the neutral wire.
- PE (Protective Earth): Connect to the protective earth ground.
- DC Output (Terminals 29, 31): These terminals provide the 26 V DC / 2.5 A output for the intercom system components.
- Terminal 29: Connect to the negative (-) DC input of the intercom component.
- Terminal 31: Connect to the positive (+) DC input of the intercom component.
- Control Output (Terminal 36): This terminal is typically used for control signals, such as activating a door opener or a light. Consult your intercom system's specific wiring diagram for its function.
After all connections are made, double-check wiring for correctness and secureness before restoring power.
5. Operating Instructions
The TCS NGV1011-0400 operates automatically once correctly installed and powered. It provides the necessary power and control signals to the connected intercom system. There are no user-adjustable controls on the unit itself.
- Power On: Once AC power is supplied to the L, N, PE terminals, the unit will power on and provide 26 V DC output.
- System Integration: The functionality of the NGV1011-0400 is integrated with the overall intercom system. Refer to the manual of your specific intercom system for operational details.
6. Maintenance
The TCS NGV1011-0400 is designed for minimal maintenance. Regular inspections are recommended to ensure optimal performance.
- Cleaning: Disconnect power before cleaning. Use a soft, dry cloth to wipe the exterior of the unit. Do not use liquid cleaners or solvents.
- Inspection: Periodically check all wiring connections for tightness and signs of wear or damage. Ensure the unit is free from dust accumulation, which can impede cooling.
- Environmental Conditions: Ensure the operating environment remains within specified temperature and humidity ranges.
7. Troubleshooting
If the intercom system is not functioning correctly, consider the following troubleshooting steps related to the NGV1011-0400 unit:
- No Power Output:
- Verify that the 230 V AC mains power supply is active and correctly connected to terminals L, N, and PE.
- Check for tripped circuit breakers or blown fuses in the main electrical panel.
- Ensure all DC output connections (Terminals 29, 31) are secure and correctly polarized.
- Intermittent Operation:
- Inspect all wiring for loose connections or damaged insulation.
- Ensure the unit is not overheating due to inadequate ventilation or excessive load.
- If problems persist after performing these checks, contact qualified service personnel. Do not attempt to repair the unit yourself.
8. Specifications
| Parameter | Value |
|---|---|
| Brand | TCS |
| Model Number | NGV1011-0400 |
| Application | Door Station Accessory / Intercom Control Unit |
| AC Input Voltage | 230 V |
| Frequency | 50 Hz |
| DC Output Voltage / Current | 26 V DC / 2.5 A |
| Item Weight | 200 grams |
9. Warranty Information
Warranty information for the TCS NGV1011-0400 is not provided in the available product data. Please refer to your purchase documentation or contact your retailer for details regarding warranty coverage.
10. Support
Specific support contact information is not provided in the available product data. For technical assistance or service, please contact the retailer where the product was purchased or visit the official TCS website for general support resources.





