1. Introduction
This manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of the HP ProCurve 1800-24G Managed Ethernet Switch. This device is designed to enhance network capabilities and control for small to medium-sized businesses, offering Gigabit Ethernet connectivity and web-based management.
2. Safety Information
Observe the following safety precautions to prevent damage to the switch and ensure personal safety:
- Ensure proper grounding for the device.
- Do not expose the switch to water or excessive humidity.
- Operate the switch within the specified temperature and humidity ranges.
- Use only the power adapter supplied with the device or a compatible replacement.
- Avoid blocking ventilation openings to prevent overheating.
3. Package Contents
Verify that your package contains the following items:
- HP ProCurve 1800-24G Managed Ethernet Switch
- Power Cord
- Rack-mount Kit (if applicable)
- Documentation (Quick Start Guide, Warranty Information)
4. Product Overview
The HP ProCurve 1800-24G is a 24-port Gigabit Ethernet switch designed for reliable network connectivity and management. It features 22 10/100/1000Base-T ports and 2 dual-personality ports that support either RJ-45 or mini-GBIC fiber connections.

This image displays the front panel of the HP ProCurve 1800-24G switch. It features 22 RJ-45 10/100/1000Base-T ports (labeled 1-22) and 2 dual-personality ports (labeled 23 and 24) which can function as either RJ-45 10/100/1000Base-T or mini-GBIC fiber ports. On the left, there are LED indicators for power, link/activity, and speed mode for each port.
Front Panel Components:
- Power LED: Indicates the power status of the switch.
- Link/Activity LEDs (per port):
- Off: No link.
- On: Link established.
- Flickering: Network activity.
- Speed Mode LEDs (per port):
- Off: 10 or 100 Mbps.
- On: 1000 Mbps.
- RJ-45 Ports (1-22): Standard 10/100/1000Base-T Ethernet ports.
- Dual-Personality Ports (23-24): These ports can be used as either RJ-45 10/100/1000Base-T ports or mini-GBIC fiber ports. Only one type of connection (RJ-45 or fiber) can be active per dual-personality port at any given time.
5. Setup
5.1 Physical Installation
The HP ProCurve 1800-24G switch can be installed on a desktop or mounted in a standard 19-inch equipment rack.
- Desktop Installation: Place the switch on a flat, stable surface, ensuring adequate ventilation around the device.
- Rack-mount Installation: Attach the provided rack-mount brackets to the sides of the switch using the included screws. Secure the switch into the equipment rack.
5.2 Connecting Power
- Connect the power cord to the AC power inlet on the rear panel of the switch.
- Plug the other end of the power cord into a grounded electrical outlet.
- Verify that the Power LED on the front panel illuminates, indicating the switch is receiving power.
5.3 Connecting Network Devices
- Connect Ethernet cables from your network devices (computers, servers, routers, etc.) to any of the RJ-45 ports (1-24) on the switch.
- If using fiber optic connections, insert mini-GBIC transceivers into ports 23 or 24, then connect fiber optic cables. Remember that for dual-personality ports, only one connection type can be active per dual-personality port at any given time.
- Observe the Link/Activity and Speed Mode LEDs for each connected port to confirm proper connection and speed.
6. Operating Instructions
6.1 Initial Access to Web Management Interface
The ProCurve 1800-24G switch is managed via an intuitive web interface. By default, the switch obtains an IP address via DHCP. If no DHCP server is available, it will revert to a default IP address (refer to the Quick Start Guide for the specific default IP, typically in the 192.168.x.x range).
- Connect a computer to any port on the switch.
- Ensure your computer's IP address is on the same subnet as the switch's management IP address.
- Open a web browser and enter the switch's IP address in the address bar.
- Log in using the default username and password (refer to the Quick Start Guide for default credentials). It is highly recommended to change these default credentials immediately after the first login.
6.2 Basic Configuration
Through the web interface, you can configure various network settings:
- IP Configuration: Set a static IP address for the switch if desired.
- VLANs (Virtual Local Area Networks): Create and manage VLANs to segment your network and improve security and performance.
- Trunking (Link Aggregation): Combine multiple physical links between switches or to servers to increase bandwidth and provide redundancy.
- Port Settings: Configure individual port speeds, duplex modes, and enable/disable ports.
- System Settings: Manage user accounts, update firmware, and view system logs.
7. Maintenance
7.1 Cleaning
To maintain optimal performance, periodically clean the exterior of the switch with a soft, dry cloth. Do not use liquid or aerosol cleaners directly on the device.
7.2 Firmware Updates
Periodically check the official HP support website for firmware updates. Firmware updates can provide new features, performance improvements, and security enhancements. Follow the instructions provided with the firmware update package carefully.
7.3 Environmental Considerations
Ensure the switch is operated in a well-ventilated area, free from excessive dust, direct sunlight, and extreme temperatures. The fanless design relies on passive cooling, so proper airflow is crucial.
8. Troubleshooting
This section addresses common issues you might encounter with the HP ProCurve 1800-24G switch.
8.1 No Power
- Symptom: Power LED is off.
- Action:
- Verify the power cord is securely connected to both the switch and the electrical outlet.
- Check if the electrical outlet is functional by plugging in another device.
- Ensure the power cord is not damaged.
8.2 No Link on a Port
- Symptom: Link/Activity LED for a connected port is off.
- Action:
- Ensure the Ethernet cable is securely connected at both ends (switch and connected device).
- Try a different Ethernet cable.
- Verify the connected device is powered on and functioning correctly.
- If using a dual-personality port, ensure only one connection type (RJ-45 or fiber) is active.
8.3 Network Connectivity Issues
- Symptom: Devices connected to the switch cannot communicate with each other or the internet.
- Action:
- Check all physical connections and LED indicators.
- Verify IP address configurations on connected devices and the switch.
- If VLANs are configured, ensure devices are assigned to the correct VLANs and inter-VLAN routing is properly set up on your router/firewall.
- Restart the switch and connected devices.
- If issues persist, consider performing a factory reset (refer to the full product manual for instructions, as this will erase all configurations).
9. Specifications
| Feature | Description |
|---|---|
| Brand | HEWLETT PACKARD |
| Model Number | J9028B |
| Ethernet Technology | Gigabit Ethernet |
| Network Technology | 10/100/1000Base-T |
| Total Number of Network Ports | 22 (RJ-45) + 2 (Dual-Personality RJ-45/mini-GBIC) |
| Manageable | Yes (Web Interface) |
| Data Transfer Rate | 24 Gigabits Per Second (Switching Capacity) |
| Interface Type | RJ45, SFP (for mini-GBIC) |
| Case Material | Metal |
| Product Dimensions | 6.73 x 17.42 x 1.73 inches |
| Item Weight | 4.32 pounds (1960 Grams) |
| Color | Black |
| Compatible Devices | Desktop, Laptop, Router |
| UPC | 883585137749 |
10. Warranty and Support
10.1 Product Warranty
This HP ProCurve product is covered by a manufacturer's warranty. For detailed information regarding warranty terms, conditions, and duration, please refer to the warranty card included with your product or visit the official HP support website.
10.2 Technical Support
For technical assistance, troubleshooting beyond this manual, or to download the latest firmware and documentation, please visit the official HP support website or contact HP customer service. Have your product model number (J9028B) and serial number ready when seeking support.
Official HP Support: www.hp.com/support





