HP E200I Fio Controller User Manual

1. Introduction

This manual provides essential information for the installation, operation, maintenance, and troubleshooting of the HP E200I Fio Controller. The HP E200I is a Smart Array Storage Controller designed to enhance storage performance and data protection in server environments.

Figure 1: HP E200I Fio Controller. This image displays the physical card, highlighting its connectors and integrated circuits.

2. Safety Information

Always observe the following safety precautions to prevent injury and damage to the equipment:

• Ensure the server is powered off and disconnected from the power source before installation or maintenance.
• Wear an anti-static wrist strap to prevent electrostatic discharge (ESD) when handling the controller.
• Handle the controller by its edges; avoid touching components or connectors directly.
• Refer to your server's documentation for specific safety guidelines related to internal component installation.

3. Package Contents

Verify that your package contains the following items:

• HP E200I Fio Controller card
• Documentation (this manual or a quick start guide)
• (Optional) Low-profile bracket
• (Optional) SAS data cables

If any items are missing or damaged, contact your vendor or HP support.

4. Setup

4.1. Hardware Installation

1. Power Off Server: Shut down the server and disconnect all power cords.
2. Open Server Chassis: Remove the server cover according to the server manufacturer's instructions.
3. Locate PCIe Slot: Identify an available PCI Express (PCIe) slot. The E200I typically requires a x4 or x8 PCIe slot.
4. Install Controller: Carefully align the controller with the PCIe slot and press firmly until it is seated securely. Secure the controller with the retention clip or screw.
5. Connect SAS Drives: Connect the SAS data cables from the controller to your SAS hard drives or backplane. Ensure proper cable routing to avoid obstructing airflow.
6. Close Server Chassis: Replace the server cover and reconnect power cords.

4.2. Driver Installation

After hardware installation, power on the server. The operating system may automatically detect and install a generic driver. For optimal performance and full functionality, it is recommended to install the latest drivers from the official HP support website for your specific server model and operating system.

4.3. Initial Configuration (BIOS/UEFI)

Upon server startup, access the controller's BIOS/UEFI configuration utility. This is typically done by pressing a specific key (e.g., F8, F9, Ctrl+C) during the server's POST (Power-On Self-Test) sequence. Refer to your server's documentation for the exact key combination.

Within the utility, you can:

• Create and manage RAID arrays (e.g., RAID 0, RAID 1, RAID 5, RAID 10).
• Configure logical drives.
• Check the status of connected drives.

5. Operating the Controller

5.1. Creating a RAID Array

To create a RAID array:

1. Enter the controller's configuration utility during server boot.
2. Select the option to "Create Logical Drive" or "Create Array".
3. Choose the desired RAID level (e.g., RAID 0 for performance, RAID 1 for mirroring, RAID 5 for parity with striping).
4. Select the physical drives to include in the array.
5. Configure array parameters such as stripe size and cache settings.
6. Confirm and save the configuration. The array will begin initialization.

5.2. Monitoring Array Status

The status of your RAID arrays and physical drives can be monitored through:

• Controller BIOS/UEFI Utility: Provides real-time status during boot.
• Operating System Utilities: HP provides management software (e.g., HP Smart Storage Administrator) for in-OS monitoring and configuration.
• LED Indicators: Physical LEDs on the controller and drive bays can indicate drive activity and status (e.g., green for active, amber for fault).

6. Maintenance

6.1. Firmware Updates

Regularly check the HP support website for firmware updates for your E200I controller. Firmware updates can improve performance, add new features, and resolve known issues. Follow HP's instructions carefully when performing firmware updates to avoid data loss or controller malfunction.

6.2. Battery Backup Unit (BBU)

If your E200I controller is equipped with a Battery Backup Unit (BBU) or Flash Backed Write Cache (FBWC), monitor its health. BBUs protect cached data during power outages. Replace the BBU when its charge capacity degrades, as indicated by monitoring software or system logs.

6.3. Regular Checks

Periodically inspect the physical connections of the controller and drives. Ensure proper airflow within the server chassis to prevent overheating, which can impact component longevity.

7. Troubleshooting

7.1. Common Issues and Solutions

• Controller Not Detected:
  • Ensure the controller is properly seated in the PCIe slot.
  • Verify that the PCIe slot is functional (try another slot if available).
  • Check server BIOS/UEFI settings for PCIe slot enablement.
• Drive Failure Indication:
  • Identify the failed drive using LED indicators or management software.
  • If part of a redundant array (RAID 1, 5, 10), replace the failed drive with a new, compatible drive. The array should automatically rebuild.
  • Do not remove multiple drives from a redundant array simultaneously.
• Performance Issues:
  • Ensure the latest drivers and firmware are installed.
  • Verify proper RAID level configuration for your workload.
  • Check for drive health and potential bottlenecks.

7.2. LED Indicators

The HP E200I controller typically features LEDs to indicate operational status:

• Activity LED: Blinks to indicate drive activity.
• Status/Fault LED:
  • Green: Normal operation.
  • Amber/Red: Indicates a fault or warning condition (e.g., drive failure, BBU issue). Consult the controller's management software for details.

8. Specifications

9. Warranty and Support

The HP E200I Fio Controller is covered by a standard manufacturer's warranty. For detailed warranty information, please refer to the warranty statement included with your product or visit the official HP support website. For technical assistance, driver downloads, and further documentation, please visit hp.com/support and search for your product model (399548-B21).