1. Introduction
Welcome to the world of authentic Italian espresso with your new Saeco Incanto Rapid Steam SBS Fully Automatic Espresso Machine. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your appliance. The Incanto Rapid Steam SBS is designed for ease of use, featuring a Saeco brewing system for customizable beverages, an aroma system, a removable dual dispensing head, and an articulated Pannarello for milk frothing. Its push-button technology and easy-to-remove components simplify cleaning and daily use.
2. Important Safety Instructions
Please read all instructions carefully before using the appliance. Failure to follow these instructions may result in injury or damage.
- Always connect the appliance to a grounded power outlet.
- Do not immerse the appliance, power cord, or plug in water or other liquids.
- Keep hands and fingers away from hot surfaces and steam outlets during operation.
- Unplug the machine from the power outlet before cleaning, maintenance, or if it will be left unattended for an extended period.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Do not operate the appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner.
- Use only Saeco-approved accessories and spare parts.
3. Setup and First Use
3.1 Unpacking
Carefully remove all packaging materials from the machine. Retain packaging for future transport or storage.
3.2 Placement
Place the espresso machine on a stable, level surface, away from water sources, heat, and direct sunlight. Ensure adequate ventilation around the unit.
3.3 Filling the Water Tank
Remove the water tank, rinse it, and fill it with fresh, cold drinking water up to the 'MAX' level indicator. Reinsert the tank securely into the machine.
3.4 Filling the Coffee Bean Hopper / Ground Coffee Compartment
Lift the lid of the bean hopper and fill it with fresh whole coffee beans. If using pre-ground coffee, open the ground coffee compartment and add one scoop per serving. Do not overfill.
3.5 Initial Rinse Cycle
Before first use, or after a long period of inactivity, perform an initial rinse cycle. Follow the on-screen prompts or refer to the quick start guide for specific steps. This primes the system and cleans internal components.

Image 1: The Saeco Incanto Rapid Steam SBS Fully Automatic Espresso Machine in silver. This image shows the front view of the machine, highlighting its sleek design, control panel with buttons, coffee dispenser, and the Pannarello steam wand on the side.
4. Operating Instructions
4.1 Powering On/Off
Press the power button to turn the machine on. The machine will perform a brief self-check and rinse cycle. Press the power button again to turn it off.
4.2 Brewing Espresso
- Ensure the water tank is filled and the bean hopper contains coffee beans.
- Place one or two cups under the coffee dispensing spout. The dual dispensing head can be adjusted for height and depth to accommodate various cup sizes.
- Select your desired espresso strength and volume using the control panel buttons. This machine is programmable, allowing you to customize your preferences.
- Press the 'Espresso' button to start brewing. The machine will grind the beans, tamp them, and extract the espresso.
4.3 Steaming Milk with the Pannarello
- Ensure the machine is powered on and has reached operating temperature.
- Position the Pannarello steam wand over the drip tray or a separate container.
- Activate the steam function (refer to your machine's specific button for steam). Allow the steam wand to purge any residual water for 5-10 seconds until a consistent, dry steam is produced.
- Submerge the tip of the Pannarello just below the surface of cold milk in a frothing pitcher.
- Move the pitcher up and down gently to create foam. Once desired texture is achieved, turn off the steam function.
- Immediately clean the Pannarello after use by wiping it with a damp cloth and purging a small amount of steam to clear any milk residue.
5. Maintenance and Cleaning
Regular cleaning and maintenance are crucial for the longevity and optimal performance of your espresso machine.
5.1 Daily Cleaning
- Empty Drip Tray and Dump Box: Remove and empty the drip tray and the internal dump box (coffee grounds container) daily. Rinse them with warm water.
- Clean Pannarello: As mentioned in operating instructions, wipe the steam wand with a damp cloth and purge steam immediately after each use.
5.2 Weekly Cleaning
- Clean Brew Group: The brew group is removable for easy cleaning. Turn off and unplug the machine. Remove the brew group (refer to your machine's specific instructions for removal). Rinse it thoroughly under lukewarm running water until no coffee residue is visible. Allow it to air dry completely before reinserting.
- Clean Water Tank: Remove the water tank and wash it with mild detergent and warm water. Rinse thoroughly.
5.3 Descaling
Descaling is essential to remove mineral buildup and maintain machine performance. The frequency depends on water hardness and usage. Your machine may have an indicator for descaling. Use only Saeco-approved descaling solutions and follow the instructions provided with the descaler.
5.4 Water Filter
If your machine uses a water filter, ensure it is installed correctly and replaced according to the manufacturer's recommendations. A water filter helps reduce limescale buildup and improve coffee taste.
6. Troubleshooting
If you encounter issues with your Saeco Incanto Rapid Steam SBS, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No coffee dispensed | Water tank empty; brew group clogged; no coffee beans/ground coffee. | Fill water tank; clean brew group; add coffee. |
| Weak coffee | Insufficient coffee dose; grind too coarse; brew group dirty. | Adjust coffee settings; use finer grind; clean brew group. |
| No steam from Pannarello | Pannarello clogged; machine not heated to steam temperature. | Clean Pannarello; wait for machine to heat up; purge steam. |
| Machine leaking water | Water tank not seated correctly; internal component issue. | Ensure water tank is properly inserted; contact customer support if issue persists. |
If the problem persists after attempting these solutions, please contact Saeco Customer Support.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Saeco |
| Model Name | Incanto Rapid Steam SBS |
| Model Number | 00065 / RSSBS |
| Operation Mode | Fully Automatic |
| Wattage | 1250 watts |
| Coffee Input Type | Whole Beans, Ground Coffee |
| Material | Metal, Stainless Steel |
| Item Weight | 8.98 kg |
| Special Features | Programmable, Removable Tank, Dual Dispensing Head, Pannarello |
| Included Components | Dual Dispensing Head, Pannarello, Milk Frother |
8. Warranty and Support
Your Saeco Incanto Rapid Steam SBS Fully Automatic Espresso Machine is covered by a manufacturer's warranty. Please refer to the warranty card included with your purchase for specific terms and conditions, including the warranty period and coverage details.
For technical assistance, spare parts, or warranty claims, please contact Saeco Customer Support. Contact information can typically be found on the Saeco official website or on your product registration materials.