Product Overview
The Kittywalk Penthouse is a vertical outdoor enclosure designed to provide a safe and comfortable space for cats. Its compact footprint makes it suitable for smaller outdoor areas such as apartment balconies or patios. The structure features durable rip-stop netting, a sturdy steel frame, and multiple weatherproof resting platforms (hammocks) for your cat's comfort. A weatherproof sunshade is included to offer protection from the elements. The unit is designed for easy setup and portability, folding down for convenient storage and transport in the included travel bag.
Image: The Kittywalk Penthouse, a vertical outdoor enclosure for cats, featuring green netting, a striped sunshade (red, green, and gold), and three internal resting platforms. A small American flag is attached to the top corner.
Safety Information
Ensure the Kittywalk Penthouse is placed on a stable, level surface. Regularly inspect all components for wear and tear. Do not leave pets unsupervised for extended periods, especially in extreme weather conditions. This product is designed for outdoor use but should be brought indoors during severe weather or high winds. Ensure your cat's claws are trimmed to prevent damage to the netting. Remove collars before placing cats inside to prevent snagging.
Setup Instructions
- Unpack Components: Carefully remove all parts from the travel and storage bag. Verify all components are present: main netting structure, steel frame poles, weatherproof hammocks, sunshade, and support poles.
- Assemble Steel Frame: Connect the steel frame poles according to the diagram. Ensure all connections are secure. The frame provides the primary vertical support for the penthouse.
- Attach Netting Structure: Drape the rip-stop collapsible netting over the assembled steel frame. Secure the netting to the frame using the integrated ties or clips. Ensure the netting is taut and evenly distributed.
- Install Resting Platforms (Hammocks): Attach the weatherproof hammocks to the designated points inside the netting structure. There are typically three hammocks. Ensure they are securely fastened and level.
- Position Sunshade: Place the weatherproof sunshade on top of the penthouse, aligning it with the top frame. Secure it to provide shade and protection from elements.
- Deploy Support Poles: Extend and position the four support poles at the base of the penthouse to stabilize the structure. These poles help prevent tipping.
- Final Check: Before introducing your cat, perform a thorough inspection to ensure all parts are correctly assembled and secure.
Operating Instructions
- Placement: Position the Kittywalk Penthouse in a safe outdoor area, such as a balcony or patio, away from direct hazards.
- Introducing Your Cat: Gently introduce your cat to the penthouse. Allow them to explore at their own pace. You may place familiar toys or treats inside to encourage entry.
- Supervision: Always supervise your cat while they are in the penthouse, especially during initial uses.
- Weather Considerations: While designed for outdoor use, avoid placing the penthouse in direct, prolonged sunlight during extreme heat. Provide access to water if your cat will be inside for an extended period. Bring the unit indoors during heavy rain, strong winds, or cold temperatures.
- Relocation: To move the penthouse, ensure no pets are inside. Lift from the base, or partially collapse for easier transport if moving a significant distance.
Maintenance
- Cleaning: The netting and hammocks can be spot cleaned with mild soap and water. Rinse thoroughly and allow to air dry completely before folding or storing.
- Inspection: Periodically inspect the netting for tears or holes, and the steel frame for any signs of rust or damage. Check all connections and ties for security.
- Storage: When not in use, or for long-term storage, collapse the penthouse and store it in its travel and storage bag in a dry, protected area to prolong its lifespan.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Penthouse feels unstable. | Support poles not fully extended or secured; uneven ground. | Ensure all four support poles are fully extended and locked into place. Move the penthouse to a level surface. |
| Hammocks sag or feel insecure. | Improper attachment; cat too heavy for hammock design. | Re-attach hammocks, ensuring all attachment points are secure. Note that larger cats may find hammocks less stable due to netting flexibility. Consider placing a cat tree or sturdy bed on the bottom level instead. |
| Difficulty collapsing for storage. | Components not disengaged correctly. | Refer to the setup instructions in reverse. Ensure all frame connections are released before attempting to fold. Do not force components. |
| Cat is reluctant to use the penthouse. | Unfamiliarity; lack of comfort items. | Place familiar blankets, toys, or treats inside. Allow the cat to enter and exit freely at first. Ensure the environment is calm and quiet. |
Specifications
- Model: KWPH500
- Dimensions (LxWxH): 18 x 24 x 60 inches
- Weight: 19 Pounds
- Material: Kittywalk rip-stop collapsible netting, Steel frame
- Color: Green
- Capacity: Designed for up to three cats (depending on size)
- Intended Use: Outdoor
Warranty Information
The Kittywalk Penthouse comes with a 30-day warranty from the date of purchase, covering manufacturing defects. This warranty does not cover damage resulting from misuse, improper assembly, neglect, accidents, or normal wear and tear. For warranty claims, please retain your proof of purchase and contact Kittywalk Systems Inc. customer support.
Customer Support
For further assistance, questions, or to report issues, please contact Kittywalk Systems Inc. customer support. Visit the official Kittywalk website for contact details or refer to your product packaging.
You can also visit the Kittywalk Store on Amazon for more information and products.