1. Product Overview
The Pentair Everpure H-104 Quick-Change Filter Cartridge (EV961211) is designed for use in the Everpure H-104 Drinking Water System. This cartridge utilizes exclusive precoat filtration technology, combining Micro-Pure® and a unique pleated filter membrane to effectively trap particles as small as 0.5 micron. This design provides a large filtering surface area, contributing to extended filter life and consistent performance for cleaner, quality water in your home.

Image 1.1: Pentair Everpure H-104 Quick-Change Filter Cartridge. This image displays the cylindrical filter cartridge with the Everpure logo and model number.
2. Key Features
- Commercial Grade Filtration: Brings advanced water filtration technology, typically found in commercial settings, to residential use.
- Compatibility: Specifically designed as a replacement cartridge for the Pentair Everpure H-104 Drinking Water System.
- Advanced Particle Reduction: Reduces particles as small as 0.5 micron in size.
- Taste and Odor Improvement: Provides superior reduction of chlorine taste and odor.
- Lead Reduction: Reduces lead levels to below EPA standards.
- Cyst Reduction: NSF/ANSI standard 53 certified to reduce cysts such as Cryptosporidium and Giardia by mechanical means.
- High Capacity: Filters up to 1,000 gallons of water, equivalent to approximately 7,500 bottles of water.
- Durable Construction: Made in the USA with commercial-grade metal containers that protect the filter from splitting or bursting.

Image 2.1: Illustration of the filter's removal capabilities, showing icons for lead, sediment, cysts, taste & odor, chlorine taste & odor, sand & dirt, and rust particles, indicating up to 99% removal rate.

Image 2.2: Diagram illustrating that the filter provides 5 times the filtering surface area compared to standard carbon filters, enhancing filtration efficiency.
3. Installation and Setup
This cartridge is designed for quick-change installation within the Everpure H-104 Drinking Water System. Follow these steps carefully to ensure proper installation and prevent leaks.
3.1. Preparation
- Gather Supplies: Have a bucket or large towel ready to catch any water drips. A strap wrench and food-grade silicone lubricant (or a small amount of vegetable oil) may be helpful for removing stubborn old filters.
- Turn Off Water: Locate the water valve on the filter head and turn it to the OFF position (typically a 180-degree rotation).
- Relieve Pressure: Open the filtered water faucet to drain the system and relieve pressure. Leave the faucet open during the cartridge change.
3.2. Removing the Old Cartridge
- Observe Orientation: Before removal, note the orientation of the old cartridge in the filter head. This will help with installing the new one correctly.
- Twist and Remove: Turn the old cartridge counter-clockwise until it disengages from the filter head. Some resistance is normal. If difficult, a strap wrench can provide extra leverage.
- Drain: Allow any remaining water to drain into your bucket or towel.
3.3. Installing the New Cartridge
- Lubricate (Optional): Apply a thin layer of food-grade silicone lubricant or vegetable oil to the O-rings on the new cartridge to aid installation and prevent bunching.
- Align and Insert: Align the new cartridge with the filter head. There are typically two ridges on the cartridge that need to pass by matching ridges inside the filter head. Push the cartridge firmly upwards into the head.
- Rotate to Lock: Rotate the cartridge clockwise approximately 60 degrees until it is fully seated and locked into place. Ensure it feels secure and is straight, parallel with the wall, with minimal wobble at the bottom.
- Engage Latch (if applicable): If your system has a locking latch, ensure it is engaged after twisting the cartridge.
3.4. Post-Installation
- Restore Water Flow: Slowly turn the water valve on the filter head back to the ON position.
- Flush the System: Run water through the filtered water faucet for at least 15 minutes to flush out any trapped air and carbon fines. This is a critical step to ensure optimal performance and taste.
- Check for Leaks: Inspect all connections for any signs of leaks.
- Mark Date: Write the installation date on the cartridge or note it on your calendar to track replacement intervals.
4. Operating Instructions
Once properly installed and flushed, the Pentair Everpure H-104 filter cartridge operates automatically within your Everpure H-104 Drinking Water System. Filtered water will be dispensed through your dedicated filtered water faucet or any connected appliance (e.g., ice maker) when activated.
- Flow Rate: The system is designed to provide filtered water at a controlled flow rate of 0.5 gallons per minute (GPM).
- Water Quality: Enjoy consistently cleaner, better-tasting water for drinking and cooking.
5. Maintenance
Regular replacement of your filter cartridge is essential to maintain optimal water quality and system performance.
- Replacement Schedule: The H-104 filter cartridge should be replaced every 12 months, or after filtering 1,000 gallons of water, whichever comes first. Exceeding this period can lead to reduced filtration effectiveness and potential taste issues.
- Replacement Procedure: Follow the steps outlined in Section 3.2 and 3.3 for removing the old cartridge and installing a new one.
- Flushing: Always flush the new cartridge for 15 minutes after installation to ensure proper activation and remove any carbon fines.

Image 5.1: Visual representation of the H-104 filter's capacity, equating 1,000 gallons to 7,573 saved water bottles, highlighting its long-lasting performance.
6. Troubleshooting
- Cartridge Does Not Fit: Ensure you have the correct replacement cartridge (EV961211) for your Everpure H-104 system. Verify the model number on your existing filter or system housing.
- Leaks After Installation:
- Recheck that the cartridge is fully inserted and rotated clockwise until it locks securely into the filter head.
- Ensure the O-rings on the cartridge are not pinched or damaged. Applying a small amount of food-grade lubricant can help.
- Confirm the water valve on the filter head is fully open after installation.
- Reduced Water Flow:
- A new filter may have slightly reduced initial flow until fully saturated. Ensure adequate flushing (15 minutes).
- If the filter is old, reduced flow often indicates the cartridge is nearing the end of its life and is becoming clogged with filtered particles. Replace the cartridge.
- Unpleasant Taste or Odor:
- Ensure the new cartridge was flushed for the recommended 15 minutes after installation.
- If the filter is old, this is a strong indicator that the cartridge has reached its capacity and needs to be replaced.
- Verify that you are using the genuine H-104 cartridge, as other models may not offer the same level of filtration.
7. Specifications

Image 7.1: Detailed diagram of the H-104 Drinking Water System, highlighting its internal components, features, and key specifications.
| Specification | Detail |
|---|---|
| Model Number | EV9612-11 |
| Part Number | EV961211 |
| Brand | Everpure |
| Material | Aluminum |
| Product Dimensions | 3.8"D x 15.3"W x 3.6"H |
| Item Weight | 1.7 Pounds |
| Capacity | 1,000 Gallons (3,780 L) |
| Flow Rate | 0.5 GPM (1.9 Lpm) |
| Micron Rating | 0.5 Micron |
| Operating Temperature | 35-100ºF (2-38ºC) - Cold water use only |
| Operating Pressure | 10-125 psi (0.7-8.6 bar) - Non-shock |
| Product Benefits | Reduces Chlorine, Lead, Cysts, Sediment, Taste & Odor |
| External Testing Certification | WQA, NSF/ANSI Standard 53 |
| UPC | 807032973827, 887664961027, 054568554017 |
8. Warranty and Support
8.1. Warranty Information
The Pentair Everpure H-104 Quick-Change Filter Cartridge is warranted to be free of defects for a full twelve (12) months after purchase. A detailed warranty statement is provided with each system. Please refer to this document for complete terms and conditions.
8.2. Customer Support
For technical assistance, troubleshooting beyond this manual, or warranty claims, please refer to the detailed warranty statement included with your Everpure H-104 Drinking Water System or visit the official Pentair Everpure website for contact information.