Artikl Frameo Wi-Fi Photo Frame

Getting started

Congratulations on your brand new Frameo photo frame!
If you are new to using Frameo then start by following the Frameo quick setup or follow the on-screen guide when powering it on for the first time.
Once you have set up your Frameo frame, you can start connecting it to your friends and family.

Frameo app

To send photos to your frame, use the Frameo app for iOS or Android.

Video tutorials

Check out our “Frameo Tutorials” playlist on YouTube with informative videos where we guide you on how to get started using Frameo. Scan the code to the right or use the link to find the playlist.

Frameo quick setup
When starting your frame for the first time, you will need to set up the frame.

• Select a language. This will be the language used on the Frameo.
• Connect your frame to the internet by connecting it to Wi-Fi.
• Verify or correct the date and time.
• Frameo may ask you to update to the latest version. It is recommended to update your frame before continuing if asked to.
• Enter your name, and the location where you have placed your frame, e.g. “John Doe” and “Living room”, “Kitchen” or “Office”. Finally, set the timezone if not already correct.

Start using Frameo

The next step is to connect Frameo with your friends and family by providing them with a code from your frame.
If you want to be able to send photos to the frame yourself, start by downloading the app for iOS or Android on App Store or Google Play. Then use the code to connect your frame and app as described below.

Connecting a new friend
Make sure that your friend has downloaded and installed the Frameo app.

• Click the add friend icon on your frame A dialog will appear showing a connection code, which is valid for 12 hours.
• Now share this code in whatever fashion you prefer e.g. SMS, E-Mail, IM, phone call, to your friend.
• Once your friends have added the code in their Frameo app, they will automatically appear on your frame and be able to send you photos.
• Read chapter Change options for a friend to allow connected friends to retrieve and share the connection code via the smartphone app. If a connected friend is subscribed to Frameo+ you can also allow them to view/and or manage the contents of the frame, or perform a safety backup of your media and settings, from this menu.

Navigating your Frameo
Swipe left or right to go through your photos.
To access the menu, simply tap once on the screen. In the menu you will find the most used features.

• Wi-Fi
  Opens Wi-Fi menu. Also displays the name of the current Wi-Fi you are connected to, if any.
• Album Selector
  A quick menu to select what album to play or manage your albums.
• Add friend
  This will generate a code that you can share with your friends and family so they can connect and send photos to your frame.
• My Photos
  Settings
  Opens the Settings.
  Power menu
  Opens the Power menu.
  Add to album
  Adds the photo currently being displayed to an album of choice.
• React
  Opens the React menu.
  NB: The React menu can also be accessed by double-tapping on the screen.
• Hide photo
  Hides the current photo. This means that the photo will no longer be shown in the slideshow. If needed, the photo can be shown again through the My photos menu.
• Adjust photo
  • Allows you to adjust the position of the photo in the frame for an even better fit. Here you can also use to rotate your photo, and you can use to edit the caption on imported photos. For  received photos, please ask the sender to edit the caption in the Frameo app.
  • Fill frame option is the default. The photo is scaled so that it fills the whole screen. It will be centered around what is selected as the most important part. See the first picture below.
  • Fit to frame will make sure that the entire photo is shown on the screen. See the second picture below.

Interacting with videos
When a video is shown, two additional controls are shown. One for play/pause of the video and one to control the volume level for video sounds.

• Pressto start the video playback. Pressing will pause the video playback.
• Pressto open the volume slider. Use the slider to adjust the volume level for video sounds.
• Pressing will mute the video while pressing will unmute the video

Power menu
Tap the power icon to access the power menu. Here you can power off using, restart your frame using or enter sleep mode using

NB: Make sure to always use the power off button on the device or in the power menu to turn Frameo off. Never disconnect power when Frameo is running.

React menu
Tap one of the reactions to let the sender know how it made you feel.

External storage menu
When inserting an external storage (e.g. a microSD card) a menu will automatically appear with  three options: Press to play photos directly from the external storage, press to import photos to the internal memory of your frame or press to make a backup of your frame. Clock and Weather widgets
The current time and weather will appear in the upper-right corner of the frame when the frame has received at least one photo. Tapping either of these will open the weather menu.

Weather menu
The weather menu contains more detailed weather forecasts and has shortcuts to weather-related settings.

•  Shows the weather location of your frame. Tap to access the weather location settings.
• 1 DAY
  1-day forecast, which includes weather conditions for time periods of the day.
• 4 DAY
  4-day forecast. Tap to see the weather forecast for the next four days.
• Displays the frame’s current time. Tap to access the time settings.

Settings

Through the settings, you can personalize your frame to your needs.

My frame

• Frame name
  Changes the name of your frame. This is also the name that connected friends and family will see in their list of connected frames in the smartphone app.
• Frame location
  Changes the location of your frame. This is the location displayed on your friends’ and family’s list of connected frames, which can help to distinguish frames from each other.
• Set language
  Sets the language used on the frame.
• Weather location
  Sets the location for the frame’s weather feature, ensuring that your frame displays the appropriate weather forecast for you.
• Temperature unit
  Toggles between the Fahrenheit and Celsius temperature scales.
• Date
  Sets the date used on the frame.
• Time
  Sets the time used on the frame.
  Frameo will automatically try to set the correct date and time when connected to the internet.
• Time zone
  Sets the time zone used on the frame.
• Set first day of week
  Sets which day of the week is considered the first.
• Enable/Disable 24-hour format
  Enables, and disables, 24-hour time format.
• Manage photos
• In the manage photos menu, you can see how many photos are on your frame and the storage they use. You can also see the amount of storage left available on your device for storing new photos.

My photos

• Manage your photos and albums.
• To select multiple photos, tap the Multi Select button or tap-and-hold on a single photo to automatically enable this mode.
  Filter what photos to see and sort in what order you want to see them.
  NB: The sorting selected here will not affect the order of which the photos are displayed in the slideshow. To change this, see:
• To manage your albums, tap My Albums. A list of all your albums will be displayed. When  tapping the three dots for more options, you can:
• Play in slideshow, which will start the selected album as a slideshow immediately.
  Change name to change the name of an album
• Delete album to remove it entirely.
  NB: The photos in an album you delete will not be deleted from the local storage and will still be available to use in other albums or viewable from All Photos.
• To make a new album, simply tap + Create new album, at the bottom of the list.
• Detail View
  Tap a photo once to enter detail view.
  Presented to you, are options to Display, Add to album, Adjust, Hide or Delete the photo. Additionally, you can see information on where the photo is stored (upper right corner), how it was transferred, when it was taken, when it was received and the size of the file.

Local storage
External storage

Transfer from computer
Allows you to transfer photos from a computer using a USB cable. Enable the feature and then follow the on-screen guide for step-by-step instructions on how to transfer photos to your frame.
For more information, please visit our help center: https://frameo.com/usb_faq

Import photos

• Allows you to import photos from an external storage (e.g. microSD card).
• Before you try to import photos, make sure you have an external storage (e.g. microSD card) inserted into your frame with the photos you wish to import.
• Start by selecting the photos that you want to import onto your frame. Once selected, tap the import button to start the import process.
• Use to select or deselect all photos on the external storage (e.g. microSD card).
• Use to set the sort order of photos before import andto order by ascending/descending.

NB: Please note, many frames will need a FAT32 formatted microSD card with a maximum of 32GB of storage. Please check with the brand of your frame for more information regarding compatibility for your specific device.

Export photos
Allows you to export photos from the frame to external storage (e.g. microSD card).
The export function will export all photos on the frame as well as profile pictures.

Play from external storage
Enables / disables playback of photos and videos directly from an external storage (e.g. microSD card) without taking up space on the frame.

My Friends
This list contains all the connected friends that are allowed to send photos to your frame.

Change options for a friend

• Click the options icon to open the friend options menu.
• From here, you can change the following permissions for a friend:
• Share code: Allow / disallow if a friend may share the code to the frame. If this is enabled, the friend can retrieve and share the code to the frame from his/her app.
• See frame photos: Allow / disallow a friend to see the photos that are currently on your frame. The friend will need to have Frameo+ features enabled to make use of this.
• Manage frame photos: Allow / disallow a friend to manage the photos that are currently on your frame. This includes being able to display, hide or delete photos.
• The friend will need to have the Frameo+ features enabled to make use of this.
• From the options menu, you can also delete a friend, by pressing the DELETE FRIEND button. This will remove the friend from the list and thereby remove their permission to send photos to the frame. You will then be asked to confirm the removal and if you would like to remove all photos previously received from this friend.

Add person

To allow a new person to send you photos, simply tap the add friend button and share the presented code in whatever way you prefer.

Display

Brightness level
Adjust the brightness level of the screen.

Sleep mode
Frameo offers a sleep mode which turns off the screen to reduce power consumption. The default setting is to turn off the screen at 23:00 and turn on the screen again at 07:00 every day.
This can be altered by changing your sleep schedule(s). It is possible to have multiple schedules active at once to e.g. have different settings for weekdays and the weekend or a separate schedule to turn off the frame while at work.
Your frame is not powered down or in standby, so you will still be able to receive photos during sleep mode.

Slideshow

• Timer
  Set the duration that a photo should be displayed before showing the next photo.
• Fill frame
  Set the default frame photo setting. Check to set default to fill which makes the photos fit the device screen according to the most important part of the photo. Uncheck to make the photo fit inside the screen of the device, adding background bars on the sides or top/bottom.
• Frame background
  Choose between several different frame background options to be shown as bars if the photo does not fill the screen.
• Photo display order
  Sets the order in which your photos are displayed on the frame.
  • By date taken: Photos are shown in order of when it was taken.
  • By date received: Photos are shown in order of when it was received.
  • Shuffle: Photos are shuffled and shown in a random order.
• Reverse photo display order
  Sets whether photos are displayed newest to oldest or oldest to newest.
• Show caption
  Set whether or not to display the captions that your friends have sent with the photo. Check to display captions. Uncheck to hide captions.
• Show clock
  Set whether or not to display the clock widget in the upper-right corner of the slideshow.
• Show weather
  Set whether or not to display the weather widget in the upper-right corner of the slideshow.
• Autoplay
  Enables/disables autoplay of videos in the slideshow. Videos can always be manually started regardless of this setting.
• Video playback
  Determines how videos should be played when autoplay is enabled.
  • Loop videos: The video will loop until the slideshow timer is up.
  • Play once: The video will play once and show its thumbnail until the timer is up.
  • Play once and continue: The video will play once and continue to the next photo, or video, once it completes.
• Auto mute
  Enable to automatically mute the video volume after a short period of time of not interacting with the frame.
• Video volume
  Adjust the volume level for video sounds on the frames.
• Wi-Fi
  Set which Wi-Fi the frame connects to. If you are connecting to a network with a captive portal, Connection status will say that Wi-Fi login is required and show Tap this to open a login screen where you can enter credentials to access the network.
• Wi-Fi details
  Use to show details about the current connected Wi-Fi.
• Reset Wi-Fi
  Useto delete all Wi-Fi information and restart your frame.

Notifications

• Show notifications
  Enables/disables whether notifications are shown in the slideshow (e.g. when a new photo is received).
• Notification volume
  Adjust the volume level for notification sounds.
• Storage space
  Enables/disables notifications shown when frame storage is low.
• Backup
  Enables/disables notifications shown if automatic backup has failed.
• Network connection
  Enables/disables notifications showing network connection status.
• New photos
  Enables/disables notifications shown when receiving new photos.
• New friends
  Enables/disables notifications shown when new friends are added.
• Software update
  Enables/disables notifications shown when a software update has been installed.
• Feature news
  Enables/disables notifications shown when new exciting features are added.
• Date and time
  Enables/disables notifications shown if time or date is not set correctly.

Backup and Restore

Set up a cloud backup (Frameo+)
Tap Set up cloud backup and select a friend that has an active Frameo+ subscription, to initiate a cloud backup of your frame. The friend (or yourself) will have to accept the request on the phone tied to the Frameo+ account.
If you already have a backup set up, tap it to see more details.
Backup status will indicate what state your backup is in, with a symbol.

Cloud symbols and their meaning:

• External storage backup
  Backup frame to external storage (e.g. microSD card)
  Tap to make a backup of your photos, friends and settings. The time of the latest successful backup is also displayed here.
  Any existing backup on the external storage will be overridden!
  NB: Please note, many frames will need a FAT32 formatted microSD card with a maximum of 32GB of storage. Please check with the brand of your frame for more information regarding compatibility for your specific device.
• Automatic backup
  If checked, your frame will automatically take a backup within 30 hours of receiving new photos or making changes to your frame.
• Restore from backup
  Before you attempt to restore your frame, start by confirming that your backup is up-to-date. This is done by confirming the date under “Backup frame to external storage (e.g. microSD card)”. If e.g. the last backup is too old or if no backup is made, then press the “Backup frame to external storage (e.g. microSD card)” button to make a new backup.
  NB: To keep both the old and the new frame operational at the same time after restoring from backup, please make sure that both frames are updated to the latest version beforehand.
  If you wish to restore a backup on a frame that has already been set up, then you must first reset the frame. This is done by pressing the “Reset frame” button. This will delete all data on the Frameo and reset the Frameo to its setup screen.
  On the setup screen you can select the “Restore from backup” button which will restore your frame according to the backup.
  If the “Restore from backup” button isn’t visible, then confirm that the external storage (e.g. microSD card) is correctly mounted.
• Reset frame
  Removes all data from your frame.
  This will permanently remove all your photos, friends/connections and settings.

Help

• Guide
  Shows the quick start guide, which was shown when you first started the frame.
• Support
  Find contact information for Frameo’s support team, and find technical device information.
  The menu features a special QR code that is there for our support staff to scan. It contains additional device details and information, enabling our support team to efficiently address your specific concerns and provide accurate assistance. Simply take a photo of the QR code and share it with our support staff.

About

• Peer ID
  This is a unique ID for your photo frame. When contacting our support, please provide this ID with your message.
• Frameo version
  Shows what version of the Frameo software is currently installed on your frame.
• Check for update
  Check if an update is available for your frame.
• Beta program
  If checked, the device will join the Beta program, where it will receive updates more frequently and before normal release devices.

Third party attributions

Open source libraries
Opens a list of open source libraries used in the app and their licenses

Share anonymous analytics data
Sharing anonymous analytics data helps us tremendously to improve the Frameo software. We understand if you do not wish to share this data with us. Keep it checked if you wish to help us improve Frameo. Set unchecked to deny the sharing of anonymous analytics data.

Privacy
For more information regarding privacy, please visit http://privacy.frameo.net

Support

Please visit https://support.frameo.net/hc for FAQ, support and to provide feedback.
Warranty, Compliance, Support and Safety information
For more information regarding warranty, hardware compliance, support and safety, please refer to the material included in the package.

Documents / Resources

	Artikl Frameo Wi-Fi Photo Frame [pdf] User Guide T-1012P, 2AL64-T-1012P, 2AL64T1012P, Frameo Wi-Fi Photo Frame, Frameo, Wi-Fi Photo Frame, Photo Frame, Frame
	Artikl Frameo Wi-Fi Photo Frame [pdf] User Manual T-1012P, 2AL64-T-1012P, 2AL64T1012P, Frameo Wi-Fi Photo Frame, Frameo, Wi-Fi Photo Frame, Photo Frame, Frame
	Artikl Frameo Wi-Fi Photo Frame [pdf] User Manual T-1012P, 2AL64-T-1012P, 2AL64T1012P, Frameo Wi-Fi Photo Frame, Frameo, Wi-Fi Photo Frame, Photo Frame, Frame

References

• User Manual