Arlo VMC3050 2K Essential Security Camera
Specifications
- Model Numbers: FLW2001, AVD4001, AVD3001, AVD2001, AVD1001
- AC2001, SH1001, FB1001, VMC4041P, VMC4050P, VMC4060P, VMC2020
- VMC2040, VMC2030, VMC2032, VMC3060, VMC2060, VMC3050, VMC2050
- VMC3052, VMC2052, VML2030, VMC3040, VMC3040S, ABC1000
- Wi-Fi Compatibility: 2.4 GHz networks
Finding and Connecting to a 2.4 GHz Wi-Fi Network
When setting up your Arlo camera without a SmartHub or Base Station:
- Locate your 2.4 GHz Wi-Fi network.
- Ensure the SSID indicates it is a 2.4 GHz network (look for 2, 2.4, or 2G at the end).
Connecting with iOS (Apple) Device
- Open Settings > Wi-Fi on your iOS device.
- Turn on Wi-Fi and select a 2.4 GHz network.
- Enter the network password if prompted.
Connecting with Android Device
- Access Settings > Connections > Wi-Fi on your Android device.
- Enable Wi-Fi and choose a 2.4 GHz network.
- Enter the network password if required.
Troubleshooting
If SSID doesn’t specify the band:
- Check router settings for a 2.4 GHz network.
- Contact router manufacturer or ISP for assistance.
FAQs
Q: What should I do if my router uses the same SSID for bothbands?
A: For networks with the same SSID for both bands:
- Try disabling 5 GHz temporarily in router settings.
- If using Mesh systems, ensure Arlo device connects to the 2.4 GHz band.
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How do I connect my mobile device to a 2.4 GHz Wi-Fi network to set up my Arlo camera?
This article applies to: FLW2001 AVD4001 AVD3001 AVD2001 AVD1001 AC2001 SH1001 FB1001 VMC4041P VMC4050P VMC4060P VMC2020 VMC2040 VMC2030 VMC2032 VMC3060 VMC2060 VMC3050 VMC2050 VMC3052 VMC2052 VML2030 VMC3040 VMC3040S ABC1000
If you want to connect an Arlo camera directly to a Wi-Fi router (without an Arlo SmartHub or Arlo Base Station), you must connect your mobile device to 2.4 GHz Wi-Fi during the setup process. Many routers broadcast Wi-Fi networks in both 2.4 GHz and 5 GHz bands.
Your Arlo device directly connects to a 2.4 GHz Wi-Fi network. This means that you must first connect your mobile device to your 2.4 GHz Wi-Fi network, then connect your Arlo device to that same 2.4 GHz Wi-Fi network during the setup process in the Arlo Secure App. Arlo Pro 5S can operate on 2.4 GHz or 5 GHz, but only after installation has been completed on the 2.4 GHz band. If the 2.4 GHz and 5 GHz Wi-Fi bands have the same SSID and password, the camera will connect to both networks during installation. If they are different, you can configure the network connection after installation. For more information, visit: How does the Arlo Pro 5S Camera use 5 GHz Wi-Fi networks? Arlo Video Doorbells, Arlo Essential Series Cameras, Arlo Pro 4, Arlo Pro 5S, Arlo Pro 3 Floodlight Camera, Arlo Q, Arlo Q Plus, and Arlo Baby can connect directly to a 2.4 GHz Wi-Fi network. To check for potential issues with your Wi-Fi network, visit: How do I use the Arlo Wi-Fi Troubleshooting Tool to diagnose issues with my network or installation?
Find your 2.4 GHz Wi-Fi network
When connecting your mobile device and Arlo device to a Wi-Fi network, ensure that you select the SSID that indicates it is a 2.4 GHz network. This is typically indicated by a 2, 2.4, or 2G at the end of the SSID. If you have both 2.4 GHz and 5 GHz Wi-Fi networks:
Your 2.4 GHz network name or SSID might have a 2, 2.4, or 2G at the end. Your 5 GHz network name or SSID might have a 5 or 5G at the end.
Some Wi-Fi routers have only one Wi-Fi network name that is used for both 2.4 GHz and 5 GHz Wi-Fi bands. If you are having trouble connecting and your Wi-Fi network name doesn’t indicate whether it’s 2.4 GHz or 5 GHz, read the Troubleshooting section in this article.
Connect to your 2.4 GHz network
To connect your iOS (Apple) device to a 2.4 GHz network: 1. Open the Settings app for your iOS device. 2. Tap Wi-Fi. 3. Tap the Wi-Fi switch to the on position. Note: Wi-Fi is enabled when the Wi-Fi button is green. 4. Select a 2.4 GHz Wi-Fi network. This is commonly indicated by a 2, 2.4, or 2G at the end of the network name or SSID. 5. If prompted, enter the password for the network. When you are connected to the Wi-Fi network, a blue checkmark appears to the left of the network name.
To connect your Android device to a 2.4 GHz network: 1. Open the Settings app for your Android device. 2. Tap Connections. 3. Tap Wi-Fi. 4. To see available networks, tap the Wi-Fi switch to On.
5. Select a 2.4 GHz Wi-Fi network.
This is commonly indicated by a 2, 2.4, or 2G at the end of the network name or SSID.
6. If prompted, enter the password for the network.
When your device is connected to the Wi-Fi network, the word Connected appears under the network name.
Troubleshooting
If your Wi-Fi network name or SSID doesn’t indicate whether it’s 2.4 GHz or 5 GHz:
Try opening your router settings, and look for a 2.4 GHz Wi-Fi network that your mobile device can connect to. If you need help with this, contact your router manufacturer. Contact your Internet Service Provider (ISP), and ask for help connecting your mobile device to a 2.4 GHz Wi-Fi network.
If your router uses the same Wi-Fi network name or SSID for both 2.4 GHz and 5 GHz Wi-Fi bands:
Routers can use the same network name or SSID to broadcast both 2.4 GHz and 5 GHz Wi-Fi networks. If your mobile device is connected to a mesh network, your Arlo device will not be able to connect to the 5 GHz band, so it will automatically connect to the 2.4 GHz band. For networks that have the same SSID for 2.4/5 GHz:
Try temporarily disabling 5 GHz in the router settings. For Mesh systems:
If you are having difficulty connecting, try temporarily turning off the access points, and connect the camera to the main router first. Once installation is complete, power on the access points again. Band Steering automatically connects your devices to the best available Wi-Fi frequency in your home. Most Wi-Fi modems come with two frequencies (2.4 GHz and 5 GHz) and ask you to choose between them when connecting a device to your home network. Disable Band Steering prior to installing your Arlo device. Upon successful installation and setup, you can re-enable Band Steering. Note: Contact your router manufacturer for specific Band Steering instructions.
If your Arlo device still is not found during setup:
Ensure that you entered the correct SSID and password in the Arlo Secure App during the setup process. Note: The SSID is case-sensitive. Ensure that it is EXACTLY correct when you enter it in the Arlo Secure App. Ensure that your mobile device is NOT connected to a VPN. Ensure that auto-join settings are turned off on your mobile device. Ensure that Wi-Fi Assist and Adaptive Wi-Fi features are turned off on your mobile device. Wi-Fi Assist and Adaptive Wi-Fi features use cellular data when your Wi-Fi connection is poor. This can interfere with the Arlo device setup process.
To turn off Wi-Fi Assist on iOS, visit: https://support.apple.com/en-ca/HT205296 To turn off Adaptive Wi-Fi on Android, visit: https://www.verizon.com/support/knowledge-base-237485/ Visit Arlo Support to speak with an expert.
Last Updated:04/16/2024 | Article ID: 000062370
Arlo Community
Documents / Resources
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Arlo VMC3050 2K Essential Security Camera [pdf] User Manual VMC3050, VMC4041P, VMC4050P, VMC3050 2K Essential Security Camera, VMC3050, 2K Essential Security Camera, Essential Security Camera, Security Camera, Camera |