Posiflex XT3915 15-inch POS System User Manual

1. المقدمة

This manual provides detailed instructions for the installation, operation, and maintenance of your Posiflex XT3915 15-inch Point-of-Sale (POS) System. The XT3915 is designed for reliable performance in commercial environments, featuring a fan-free, spill-resistant resistive touchscreen, a Celeron J6412 processor, 4GB RAM, and a 128GB Solid State Drive (SSD) running Windows 10.

Please read this manual thoroughly before operating the device to ensure proper usage and to maximize the lifespan of your system. Keep this manual for future reference.

2. معلومات السلامة

• مزود الطاقة: Use only the power adapter supplied with the system. Using an incorrect adapter may damage the device and void the warranty.
• تهوية: Ensure adequate ventilation around the system. Do not block ventilation openings.
• بيئة: Operate the system in a clean, dry environment. Avoid exposure to extreme temperatures, humidity, dust, and direct sunlight.
• التعرض السائل: While the touchscreen is spill-resistant, avoid direct liquid spills onto the system. In case of a spill, immediately disconnect power and clean with a soft, dry cloth.
• الخدمة: Do not attempt to service the system yourself. Refer all servicing to qualified service personnel.
• تنظيف: افصل سلك الطاقة قبل التنظيف. استخدم قطعة قماش ناعمة و...amp cloth for cleaning the exterior. Do not use liquid or aerosol cleaners.

3. محتويات العبوة

تأكد من وجود جميع العناصر في العبوة:

• Posiflex XT3915 POS System Unit
• محول الطاقة
• سلك الطاقة
• دليل المستخدم (هذا المستند)
• (Optional) Peripherals as ordered (e.g., MSR, customer display)

إذا كانت أي من العناصر مفقودة أو تالفة، اتصل بالبائع على الفور.

4. انتهى المنتجview

The Posiflex XT3915 is an all-in-one POS terminal featuring a 15-inch resistive touchscreen. Below is an illustration of the system's general appearance.

الشكل 4.1: أمام view of the Posiflex XT3915 15-inch POS System. The image displays the sleek, all-in-one design with the 15-inch touchscreen mounted on a stable base.

4.1. مكونات النظام

• 15-inch Resistive Touchscreen: Primary user interface for input and display.
• Integrated Base: Provides stability and houses internal components.
• زر الطاقة: Located typically on the side or rear of the unit.
• منافذ الإدخال/الإخراج: Various ports for connecting peripherals (USB, LAN, Serial, VGA/HDMI, Power Input). Refer to the rear panel for specific port locations.

5. الإعداد

5.1. فك التعبئة والتركيب

1. Carefully remove the POS system from its packaging.
2. Place the system on a stable, flat surface, ensuring adequate space for ventilation.
3. احتفظ بمواد التغليف لاستخدامها في النقل أو التخزين مستقبلاً.

5.2. توصيل الأجهزة الطرفية

Connect necessary peripherals such as a barcode scanner, receipt printer, cash drawer, or external keyboard/mouse to the appropriate ports on the rear of the system. Ensure all connections are secure.

5.3. توصيل الطاقة

1. قم بتوصيل سلك الطاقة بمحول الطاقة.
2. Plug the power adapter's DC output connector into the power input port on the POS system.
3. قم بتوصيل سلك الطاقة بمأخذ كهربائي أرضي.

5.4. التشغيل الأولي

Press the power button, usually located on the side or rear of the unit. The system will boot up, and the Windows 10 operating system will load. Follow any on-screen prompts for initial Windows setup if applicable.

6. تعليمات التشغيل

6.1. تشغيل شاشة اللمس

The XT3915 features a resistive touchscreen. Use a finger or a stylus for input. Light pressure is sufficient for touch recognition.

• مقبض: ما يعادل نقرة الماوس.
• انقر مع الاستمرار: ما يعادل النقر بزر الماوس الأيمن.
• سحب: Move an item across the screen.

6.2. Windows 10 Interface

The system runs on Windows 10. Familiarize yourself with the standard Windows interface for navigation, application management, and system settings. Specific POS software operation will depend on the installed application.

6.3. Shutting Down the System

To properly shut down the system, click the يبدأ button in Windows, then select قوة, و اختر اغلق. Do not power off the system by simply unplugging it or holding the power button, as this can lead to data corruption.

7. الصيانة

7.1. تنظيف النظام

• شاشة: استخدم قطعة قماش ناعمة وخالية من الوبر برفق دampened with a non-abrasive screen cleaner or water. Do not spray cleaner directly onto the screen.
• Casing: امسح الجزء الخارجيasing مع لينة، damp القماش. تجنب المواد الكيميائية القاسية أو المواد الكاشطة.
• تهوية: Periodically check and clean any ventilation openings to prevent dust buildup, which can affect performance and lifespan.

7.2. تحديثات البرامج

Regularly update your Windows 10 operating system and any installed POS software to ensure optimal performance, security, and compatibility. Follow the instructions provided by Microsoft and your software vendor for updates.

7.3. النسخ الاحتياطي للبيانات

It is highly recommended to regularly back up critical data to an external storage device or cloud service to prevent data loss in case of system failure.

8. استكشاف الأخطاء وإصلاحها

This section addresses common issues you might encounter with your Posiflex XT3915 POS system.

• النظام لا يعمل:
  • Check if the power cord is securely connected to the system and the electrical outlet.
  • تأكد من أن محول الطاقة يعمل بشكل صحيح.
  • حاول استخدام منفذ طاقة مختلف.
• Touchscreen is unresponsive or inaccurate:
  • تأكد من أن الشاشة نظيفة وخالية من الحطام.
  • أعد تشغيل النظام.
  • If the issue persists, touchscreen calibration may be required (refer to Windows settings or contact support).
• Peripherals are not detected:
  • Verify that the peripheral is correctly connected to the appropriate port.
  • Check the peripheral's power supply.
  • قم بتثبيت أو تحديث برامج التشغيل اللازمة للجهاز الطرفي.
  • أعد تشغيل النظام.
• System is slow or freezes:
  • إغلاق التطبيقات غير الضرورية.
  • Check for sufficient free space on the 128GB SSD.
  • قم بإجراء فحص للفيروسات.
  • تأكد من تحديث Windows وبرامج التشغيل.
  • أعد تشغيل النظام.

If you encounter issues not covered here or if troubleshooting steps do not resolve the problem, please contact your vendor or Posiflex technical support.

9. المواصفات

Below are the technical specifications for the Posiflex XT3915 POS System:

10. الضمان والدعم

For warranty information, please refer to the warranty card included with your product or contact your point of purchase. Posiflex products typically come with a manufacturer's warranty covering defects in materials and workmanship.

For technical assistance, troubleshooting beyond this manual, or service inquiries, please contact your authorized Posiflex dealer or the customer support provided by MOBI PRINT, the brand under which this product is sold.

When contacting support, please have your product model number (XT3915) and serial number ready.