1. المقدمة
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Immergas Victrix Tera 28KW Condensing Boiler. Please read this manual thoroughly before attempting any installation, operation, or maintenance procedures. Retain this manual for future reference.
The Immergas Victrix Tera 28KW is a high-efficiency condensing boiler designed for domestic heating. It features a low-consumption circulator for energy savings and a user-friendly interface with practical buttons and a backlit display for easy control and monitoring.
2. معلومات السلامة
تعليمات السلامة الهامة:
- Installation, maintenance, and repair must be performed by qualified and authorized personnel only, in accordance with local and national regulations.
- Do not store or use flammable materials near the boiler.
- Ensure adequate ventilation in the boiler's operating area.
- Never block or tampإيه مع أجهزة السلامة.
- If you smell gas, immediately shut off the gas supply, open windows, and contact a qualified technician. Do not operate electrical switches.
- Regularly inspect the boiler for any signs of damage or leaks.
- Keep children and pets away from the boiler.
- Before any maintenance or cleaning, ensure the boiler is switched off and disconnected from the power supply.
3. انتهى المنتجview
The Immergas Victrix Tera 28KW Condensing Boiler is designed for efficient heating. Its compact design and aesthetic hydraulic connection cover make it suitable for various domestic environments.

الشكل 1: أمام view of the Immergas Victrix Tera 28KW Condensing Boiler. The image shows a white, rectangular boiler unit with a control panel featuring a digital display and several buttons located on the lower front section. A pressure gauge is visible to the right of the control panel. The top of the unit has a dark grey vent or exhaust component.
المميزات الرئيسية:
- Low-Consumption Circulator: Designed to reduce electrical energy consumption.
- التصميم الجمالي: Features a cover for hydraulic connections to enhance visual appeal in domestic settings.
- عناصر تحكم سهلة الاستخدام: Equipped with practical buttons and a backlit display for easy management and viewing of boiler settings.
- بناء متين: Made from steel, ensuring longevity.
- تعدد استخدامات التركيب: مناسب للتركيب الداخلي والخارجي.
4. الإعداد والتثبيت
Installation of the Immergas Victrix Tera 28KW Condensing Boiler must be carried out by a certified professional in compliance with all applicable local and national codes and regulations. Incorrect installation can lead to serious injury, property damage, or void the warranty.
General Guidelines (for professional installers):
- موقع: Choose a suitable location that allows for proper ventilation, access for maintenance, and adherence to clearance requirements. The boiler is designed for indoor/outdoor installation.
- التركيب: Securely mount the boiler to a sturdy wall using appropriate fasteners.
- توصيل الغاز: Connect the boiler to the methane gas supply using approved fittings and procedures. Ensure all connections are leak-free.
- توصيلات المياه: Connect the heating system's flow and return pipes, as well as the domestic hot water connections (if applicable).
- جفاف: Install a proper condensate drain system, ensuring it is correctly sloped and connected to an approved drainage point.
- نظام المداخن: Install the flue system according to manufacturer instructions and local regulations for condensing boilers.
- التوصيل الكهربائي: قم بتوصيل الغلاية بمصدر الطاقة الكهربائية، مع التأكد من التأريض المناسب وحماية الدائرة.
- تعبئة وتفريغ النظام: Fill the heating system with water and thoroughly vent all air from the system.
- التكليف: Perform a thorough commissioning process, including gas pressure checks, combustion analysis, and functional testing of all components and safety devices.
5. تعليمات التشغيل
The Immergas Victrix Tera 28KW boiler features an intuitive control panel with a backlit display. Refer to the detailed instructions below for basic operation.
انتهت لوحة التحكمview:
تتضمن لوحة التحكم عادةً ما يلي:
- الخلفية: Shows current temperature, operating status, error codes, and settings.
- أزرار اختيار الوضع: To switch between heating, domestic hot water (DHW), and standby modes.
- أزرار تعديل درجة الحرارة: Usually '+' and '-' buttons to increase or decrease desired temperatures for heating or DHW.
- زر إعادة الضبط: To clear error codes or restart the boiler after a fault.
- مقياس الضغط: يشير إلى ضغط الماء في النظام.
Starting the Boiler:
- تأكد من فتح صمام إمداد الغاز.
- Verify that the system water pressure, indicated by the pressure gauge, is within the recommended range (typically 1.0 to 1.5 bar). If not, repressurize the system as per installation instructions.
- Switch on the electrical power supply to the boiler.
- Select the desired operating mode (e.g., heating and DHW) using the mode selection buttons.
- Set the desired heating and/or DHW temperatures using the adjustment buttons.
- The boiler will initiate its start-up sequence.
Shutting Down the Boiler:
- Switch the boiler to standby mode or turn off the main power switch.
- For extended periods of inactivity (e.g., summer), it is recommended to close the gas supply valve.
- During winter, if the boiler is shut down, ensure adequate frost protection measures are in place for the heating system.
6. الصيانة
Regular maintenance is crucial for the safe, efficient, and long-lasting operation of your Immergas Victrix Tera 28KW boiler. All maintenance work, especially internal components, must be performed by a qualified service technician.
صيانة المستخدم (شهريًا/ربع سنويًا):
- التفتيش البصري: Check for any visible leaks, corrosion, or damage to the boiler casing and pipework.
- فحص الضغط: Monitor the system pressure on the gauge. If it consistently drops below 1.0 bar, repressurize the system or contact a technician if frequent repressurization is needed.
- تنظيف: Keep the exterior of the boiler clean and free from dust and debris. Do not use abrasive cleaners.
Professional Annual Maintenance:
It is mandatory to have your boiler serviced annually by a qualified and certified technician. This service typically includes:
- تنظيف المبادل الحراري والموقد.
- فحص وضبط ضغط الغاز.
- Combustion analysis to ensure optimal efficiency and safety.
- Inspection of all safety devices, controls, and electrical connections.
- فحص وجود تسريبات في دوائر الغاز والماء.
- Inspection of the flue system.
- فحص وتنظيف مصيدة ومصرف التكثيف.
7. استكشاف الأخطاء وإصلاحها
This section provides solutions for common issues. For complex problems or if an error code persists, contact a qualified service technician.
| مشكلة | السبب المحتمل | حل |
|---|---|---|
| لا يوجد تدفئة أو ماء ساخن | No power supply; Gas supply off; Low system pressure; Thermostat setting too low; Boiler lockout. | Check power switch and circuit breaker; Ensure gas valve is open; Check pressure gauge (repressurize if needed); Adjust thermostat; Press boiler reset button. If issue persists, contact technician. |
| يصدر المرجل أصواتًا غير عادية | Air in the system; Limescale build-up; Pump issue. | Bleed radiators to remove air; Contact technician for limescale removal or pump inspection. |
| ضغط نظام منخفض | Water leak; Expansion vessel fault. | Check for visible leaks and repair; Repressurize the system. If pressure drops frequently, contact a technician. |
| الغلاية تعرض رمز خطأ | تم اكتشاف عطل محدد بواسطة نظام التشخيص الداخلي للغلاية. | Note the error code and consult the full technical manual (if available) or contact a qualified technician, providing them with the error code. Try pressing the reset button once. |
8. المواصفات
The following specifications are for the Immergas Victrix Tera 28KW Condensing Boiler (Model Number: 3027369).
- ماركة: إيمرجاس
- نموذج: Victrix Tera 28KW
- رقم الموديل: 3027369
- انتاج الطاقة: 28 كيلو واط
- نوع الوقود: غاز الميثان
- مادة: فُولاَذ
- لون: أبيض
- تثبيت: داخلي/خارجي
- Dimensions (Boiler): الأبعاد التقريبية: 74.8 سم (ارتفاع) × 44 سم (عرض) × 25.6 سم (عمق)
- أبعاد الحزمة: 80 × 65 × 60 سم
- Weight (Boiler): 35.8 جرام (Note: The provided weight of 35.8 grams appears unusually low for a boiler of this type. Please refer to the product's official technical documentation for accurate weight specifications.)
- Quantity of Items: 1
- البطاريات المطلوبة/المتضمنة: لا
9. الضمان والدعم
For specific warranty terms and conditions, please refer to the warranty card included with your product or contact Immergas customer support directly. Keep your proof of purchase for warranty claims.
For technical assistance, spare parts, or to schedule service, please contact your authorized Immergas dealer or a qualified heating technician.
Information regarding spare parts availability is currently unavailable. Please contact Immergas support for details.





