Aqara HM-G02E Home Automation Matter Controller
Product Introduction
The Hub M100 is a new and extremely cost-effective Zigbee/Thread dual-protocol Aqara hub. It supports connecting sub-devices using the Zigbee and Thread protocols, and also functions as a Matter Controller and Thread Border Router. It can connect paired Zigbee sub-devices to third-party Matter ecosystems as a Matter Bridge. It supports 2.4GHz Wi-Fi 6, allowing easy device discovery and pairing through Aqara’s Magic Pair technology. The Hub M100 is powered by USB-A, is compact in size, and is easy to install. It can be installed and used on power adapters, sockets, electrical appliances, and other items with USB-A ports.
- USB power supply port
- Rotating shaft
- Indicator
- Function button
Long press for 10s: Reset the network and unbind the device Press 10 times quickly: Restore the factory settings.
Device Connecting & Initialization
- Download the Aqara App
Search for “Aqara Home” in the Apple App Store, Google Play, Xiaomi Get Apps, Huawei App Gallery, or scan the following QR code to download the Aqara Home App.
- Add Product to Aqara Home
Plug the hub into a USB-A port, and make sure your phone is connected to a 2.4 GHz Wi-Fi network. When the status indicator flashes yellow, open the Aqara Home App, the device will automatically be discovered and displayed on the App, click the discovered device, and follow the App’s instructions to connect. Or click “+” in the upper right corner of the App’s homepage, select “Hub M100” to connect, and after successfully connecting, the status indicator will be solidly blue.
*Please place your phone as close to the hub as possible to connect, and make sure that the phone and the hub are on the same Wi-Fi network. - Add Product to HomeKit:
Open the Apple Home App, click “+” in the upper right corner to enter the Add Accessories page, scan or manually input the HomeKit setup code (HomeKit QR code) on the product or the user manual, and connect the device to HomeKit.
Here are some common troubleshooting steps for HomeKit addition failures:- Error Message: “Unable to add accessory”. Repeated connection failures have caused error data in the iOS cache. Please restart the iOS device (iPhone or iPad) reset the hub and try again.
- Error Message: “Accessory added”. Please restart the iOS device and reset the hub, then manually enter the HomeKit setup code to add the hub.
- Error Message: “Accessory not found”. Please reset the hub, wait for 3 minutes, and add it again by manually entering the HomeKit setup code.
Note: Please keep the QR code on the product or user manual. If you’re unable to add the device, please press and hold the function button for 10 seconds to reset the network, and then add it again.
- Connect Child Device
This product functions as a Zigbee hub and supports Thread sub-device connection. Please add sub-devices according to the sub-device’s manual and App guidance. - Other Functions
For more device functions, please log into the Aqara Home App to explore.
Description Of Indicator Lights
| Indicator Light Status | Device Status |
| Solid Yellow Light | Starting Up |
| Flashing Yellow Light | Waiting to Connect |
| Flashing Blue Light | Network Connecting |
| Slow Flashing Blue Light | Connection Successful and Account Connected |
| Solid Blue Light | Functioning Normal |
| Solid White Light | 10 mins with No Network Configured |
| Flashing Purple Light | Enable Adding Child Devices |
| Slow Flashing Yellow Light | Firmware Upgrading |
| Light Off | Indicator Light Turned Off/Power Off/Sleep Mode |
Product Specifications
Model: HM-G02E/HM-G02D
Size: 108×30×8 mm (4.25×1.18×0.31in.)
Wireless Protocol: Wi-Fi IEEE 802.11 b/g/n/ax 2.4GHz, Zigbee/Thread IEEE 802.15.4, Bluetooth
Input: 5V⎓0.5A
Operating Temperature: -10℃~40℃ (14°F~104°F)
Operating Humidity: 0~95% RH, no condensation
Notice
Communication between iPhone, iPad, Apple Watch, Home Pod, Home Pod mini or Mac and the Home Kit enabled Hub M100 is secured by HomeKit technology.
Use of the “Works with Apple” badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
Apple, Apple Watch, HomeKit, Home Pod, Home Pod mini, Siri, iPad, iPad Air, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.
Customer Support
Online Customer Service: www.aqara.com/support
Manufacturer: Lumi United Technology Co., Ltd.
Address: Room 801-804, Building 1, Chongwen Park, Nanshan iPark, No. 3370, Liuxian.
Avenue, Fuguang Community, Taoyuan Residential District, Nanshan District, Shenzhen, China.
Email: support@aqara.com
Made in China
Documents / Resources
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Aqara HM-G02E Home Automation Matter Controller [pdf] User Manual M100, HM-G02E Home Automation Matter Controller, HM-G02E, Home Automation Matter Controller, Matter Controller, Controller |