Apps rako App User Guide

Open the Rako App
Download the Rako App from the App Store on iOS devices or the Google Play Store on Android devices. Upon opening the app, you will see the ‘Discovered Systems’ screen.

Discovery
The Rako App searches for the HUB on both the local network and MyRako. It prioritizes local network connections unless configured otherwise in the app settings.
Discovery – Local network
If the HUB is connected to a local network but not linked to MyRako, it will only be accessible when connected locally.

Discovery – MyRako
MyRako allows access to the HUB when not on the local network. Configure MyRako in the HUB web pages. The app will show MyRako if set up, and if connected to the local network, it will also display the local network.
Setting up MyRako
If you need access to the Rako App when not on the local network, sign up for MyRako.

FAQ

Q: What are the hardware and firmware requirements for the Rako App?
A: The Rako App requires either an RK-HUB or a WK-HUB with a firmware version later than 3.7.6. For devices, it is compatible with iOS 13 or higher for iPhone & iPad, and Android 5.1 (Lollipop) or higher for Android Phone & Tablet.

Requirements

Rako hardware and ﬁrmware requirements
The Rako App requires either an RK-HUB or a WK-HUB with a ﬁrmware version later than 3.7.6.

Device hardware and ﬁrmware requirements
The Rako App is suitable for iOS and Android devices only; the minimum hardware and software requirements are below.

iPhone & iPad	Android Phone & Tablet
iOS13 or higher	Android 5.1 (Lollipop) or higher

Connecting to the HUB

The following sections assume that the HUB has been conﬁgured in Rasoft Pro, if this has not yet been completed, see below:

RK-HUB Instruction Manual
WK-HUB Instruction Manual

Open the Rako App
The Rako App can be downloaded from the App Store on iOS Devices, and the Google Play Store on Android devices.
When the Rako App is ﬁrst opened, the ﬁrst screen will show ‘Discovered Systems’.

Discovery
If there is a Rako BRIDGE discovered on the system instead of a HUB, a link will pop up to the legacy Rako App during the connection process. The Rako App searches for the HUB on both the local network and MyRako, if a local network is found, the connection will be local, if the local connection is not found, the Rako App will attempt to connect via MyRako.

NB
The Rako App will prioritise connections to the local network unless forced to use MyRako in the App settings.

Discovery – Local network
If the HUB is connected to a local network but not linked to MyRako, the HUB will be accessible only when connected to the local network.

A Rako HUB discovered without MyRako

Discovery – MyRako
MyRako enables devices to access the HUB when not connected to the local network. MyRako needs to be conﬁgured in the HUB web pages to operate, see section 3 Setting up MyRako.
If MyRako has been set up, the discovery page will show the MyRako, in addition, if the device is also connected to the local network, it will also show local network.

A Rako HUB discovered with MyRako and Local network

NB
It is not mandatory to be connected to MyRako to use the App, although the device must be connected to the same network as the HUB.

Setting up MyRako

If access is required to the Rako App when a device is not connected to the local network, such as being away from home, MyRako is required.

Signing up to MyRako

Open the Rako App
Select the settings icon at the bottom of the screen.

Select ‘Advanced’ then ‘Diagnostics’
Select the icon next to the IP address to go to the HUB web pages.
Select the menu icon at the top left, then select ‘Cloud’

Ensure the service status indicators are all green, select ‘Connect’ to go to the MyRako login/sign-up page.
If a MyRako account already exists, log in with the existing credentials. To create a new account, select the ‘Sign Up’ tab and enter a valid email and secure password.

Give the HUB a nickname and select ‘Link’ to complete the linking process.

Logging in to MyRako
To log into MyRako, an account will need to be created and linked within the ‘Cloud’ section of the HUB webpages, If this has not yet been done, see 3.1 Signing up to MyRako.

With the Rako App open and on the ‘Discovered Systems’ page, select the globe icon at the top right of the screen.
Verify the ‘Internet’ and ‘MyRako Service’ status icons are green, and select ‘Login’.

Enter the same login credentials used when creating a MyRako account in the HUB web pages and select ‘LOG IN’.
To verify MyRako linking has been successful, the HUB will show as ‘MyRako’ on the discovery page.

Navigating the Rako App

Discovered systems
Discovered systems will show all connected HUBs, this can be on the Local network as well as MyRako.

Rooms Overview

Rooms uploaded to the HUB from Rasoft Pro will appear here, the order in which the Rooms appear can be adjusted in Rasoft Pro.

Room types appear at the bottom right of each tile, it is possible for a Room to have multiple types nested within a single Room.
Press and hold a tile to set an image for the Room.

Room view – Standard

Room type
An icon will display showing the Room type of the selected Room. Multiple Room types can be nested within a single Room such as colour changing, Curtain and Blinds.

Scene selection
When a Room is set for lighting, Scenes will appear in the interface. The layout of the Scenes will depend on the number of Scene buttons selected in Rasoft Pro, as well as the keypad type selected, In the example below, the switch template used is for an RCM-070.

Channel control
Below the Scene selection, individual Channels may be controlled to set provisional lighting Levels or for settings Scenes. For Blind Rooms, the Channel view may be used to individually open, stop, and close Blinds.

Room view – RGBW
The Room view for RGBW has Scenes in the same way as the standard layout; however, there is an additional colour wheel for ﬂexible control of colours without the need to move the individual colour sliders.

A colour wheel will only appear if the Channels have been labelled as follows:
(Colour)_(Colour wheel name)

For example, if the Pool RGBW requires a colour wheel, the Channels would be labelled as:

Red Pool
Green Pool
Blue Pool
White Pool

Once the Channels are labelled and uploaded to the HUB, the colour wheel will appear in the App under the relevant Room.

Room view – Colour Tunable
If the Channel in a Room has been set to colour Tunable, sliders in the relevant Room will appear to set the colour temperature.

Setting Scenes

Scenes are a preset of lighting Levels in a Room. Through the Rako App, the Scenes can be adjusted.

Open the Rako App and navigate to a lighting Room.
Select the Scene to be adjusted
Select ‘Edit Scene’ at the top right of the screen
Adjust the lighting slider positions to create the desired Scene
Once all sliders have been adjusted, select ‘Save Scene’ at the top right of the screen

Favourites & Room Images

Adding favourite Rooms

On larger systems, it may be preferable to have commonly used Rooms at the top of the Room selection, to do this:

Go to the ‘Rooms’ page
Press and hold the Room
Select the star symbol to favourite the Room
A section will appear at the top of the Rooms page showing favourite Rooms

Room Images
Room images may be added to any Room tile, to do this:

Open the Rako App, and connect to the HUB
Select ‘Select/Change Image’
Press and hold the tile until a menu pops up, Select ‘From Photos’ to upload a photo already saved on the device, or ‘Take Picture’ to open up the device’s camera.
Select ‘Save Image,’ and the Room tile will now show the image selected.

Events

Creating an Event

Open the Rako App, and connect to the HUB.
Select the Settings icon
Select ‘Events’
Select the New Event icon

Enabled
The Event can be enabled and disabled using the toggle switch in the Events menu.
Trigger
There are three types of triggers:
- Time – used for when an Event is to trigger at the same time and is not affected by seasons like Dawn and Dusk.
- Dawn – used to trigger at Dawn, the time will change based on the seasons.
- Dusk – used to trigger at Dusk, the time will change based on the seasons.

Time
If the trigger is set to ‘Time’, the speciﬁc time is set here, it is in a 24-hour format.
Condition
The Event condition can be set for speciﬁc days of the week or dates in the year.
Action
The Event’s output is set here; this can be a Scene, Level or Blind command to a speciﬁc Room or Channel.
Editing Events
Once an Event has been created, it can be modiﬁed.

Open the Rako App, and connect to the HUB.
Select the Settings icon
Select ‘Events’
Select the Event which requires changing
The contents of the existing Event can now be modiﬁed; select ‘Conﬁrm’ to save the changes.

Holiday Mode

Holiday Mode records Actions on the Rako system along with the time and day and then plays the Actions back.

NB
It is advised to leave Holiday Mode recording for at least 2 weeks before playing back the recording.

Navigating to Holiday Mode

Open the Rako App and connect to the HUB
Select the ‘Settings’ icon
Select ‘Holiday’

Holiday Mode Actions
There are three options for Holiday Mode, the options available will depend on the current state of the recording and playback.

Restart Recording
When Restart Recording is selected, all existing recorded Actions in Holiday Mode will be cleared. The recording will not interfere with the operation of the Rako system; it will passively record its Actions and log the time and day.

Stop Recording
To initiate ‘Start Playback’, Holiday Mode must ﬁrst stop recording Actions. It is recommended that recording be stopped only when sufﬁcient commands in Holiday Mode are recorded (approximately 2 weeks minimum).

Start playback
When Start playback is selected, Holiday Mode will play back the recorded commands based on the time and day they were initially recorded; this process will loop should playback run out of commands.

Logs

The Logs section of the Rako App provides a useful interface for monitoring the commands being received by the HUB.

Navigating to Logs

Open the Rako App, and connect to the HUB.
Select the Settings icon
Select ‘Logs’

Log sources

There are many sources that will be logged by the HUB, the most common are:

Wired Rako network
Wireless Rako network
Etherbridge
iOS Device
Android Device
3rd Party
Apple Home
Events
Mapping
Macro

Log structure

There are several key elements to the HUB log:

Source
Room
Channel (if the command is for the whole Room, this will not appear)
Command
Device (App commands only)
Time

Log errors
If the HUB has not successfully transmitted or processed a command, the Log will turn red. The reason for the error will be shown at the bottom of the command.
In the example below, The HUB did not transmit Scene 1 because it was deselected on ‘Room Enables’.

Conﬁguration Overview

The conﬁgurations page is used to enable or disable features for the Rako App, to navigate to the conﬁgurations page:

Open the Rako App, and connect to the HUB.
Select the Settings icon
Select ‘Advanced’
Select ‘Conﬁguration’

Changes the styling of the App to ‘Dark Mode’
Disables Room images
The App will require a password set in the HUB if this option is enabled
Blinds in the App send an ’Off’ command by default for stop, enabling this setting to change the command to ‘Scene 3’
Sets the connection preference for the HUB to MyRako
Demo Mode will appear in the discovery section, it is a dummy system for demonstration purposes (off by default)

Troubleshooting

Thank you for choosing Rako Controls; we hope that you are pleased with your system. Should you require further assistance, please contact us via our website, www.rakocontrols.com or by calling our customer support helpline on 01634 226666.

Documents / Resources

Apps rako App [pdf] User Guide
rako App, App

References

User Manual

Apps rako App

Product Usage Instructions