Download and Login
Download the App before establishing a connection with the davice.
Scan the code to download
Scan QR code to download iCam 365 “App
https://icam365.cc/?region=global
App market download
Search for “icam365” in the Apple Store or Google Play and download it!
Register Login
Open the icam365 app and use third-party shortcuts to log in or register an account.
Add Device
When adding a device, please chack that the device is powered and the power switch is on
Step 1
Click the Add button
Step 2
Scan the QR code on the machine
Step 3
Setting the device name
4G network activation
Initial addition requires waiting for the device to be automatically networked
SIM card is activating the network
The device is being added for the first time to activate the network through the SIM card, it will take 3-5 minutes to activate, please be patient.
If not completed for along time please try
- check whether the power supply is normal;
- check if SIM is normal,
- press and hold the reset button, wait for the device to reset and add again;
- keep the device away from signal interference;
App Functionality Description /Home
Each device has a different function, for reference only
App Functionality Description / Live
Each device has a aitferent function, for reference only
App Functionality Description / Videorecord
Each device has a differant function, for reference only
App Functionality Description / Warning message
Common problems
If the following methods do not solve your problem, please contact the purchaser or the online service in the app for further assistance.
| Problems | Solution |
| Camera offline? | 1. Please check if the 4G network signal around the camera is good and avoid signal interference in the neighbourhood; 2. check whether the camera battery is fully charged. Please try to charge it before switching on the camera: 3. Check whether the traffic package of the camera SIM card has expired. Please contact the after-sales service through the APP “Help & Feedback” for assistance. |
| Alarm not detected? | 1. Check if the app’s notifications are tumed on: 2. Improve the motion detection sensitivity of the camera, |
| Can connect to WiFi? | Wi-Fi is not supported, only 4G network is supported |
| What is the amount of 4G data consumed per month? | The amount of traffic consumed by the camera depends on the resolution you have selected for viewing. The higher the resolution, the more traffic is consumed. The longer the preview video and video playback time, the more data is consumed. The more times the PIR sensor is triggered, the more traffic is digested. The camera consumes about 2-8GB of cellular data per month. |
| How do I set the alert alarm tone? | Enter the device settings page, select the allert voice, you can switch the alert sound or custom recording and other settings, if there is no option may be the device does not support. |
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications to this device not explicitly approved by manufacturer could void your authority to operate this equipment.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
RF Exposure Information
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
Scan the QR code to download “icam365”
https://icam365.cc/?region=global
Documents / Resources
 | iCam365 App |
 | iCam365 App |
 | iCam365 App |
References
- User Manualmanual.tools
Sta nergens dat camera 360 draaien en reageert op elke bewegen volgen alleen op een hoogte niet als een hond loop
Why does the camera not track movement at lower heights, such as a dog walking, despite having 360-degree rotation?
The iCam365 app supports cameras with 360-degree rotation and motion tracking, but its effectiveness can depend on specific settings and the camera's field of view. If your camera is not following movement at lower heights (like a dog walking), please check the following:
If the camera still fails to track low-level movement, it may be a limitation of that specific hardware model's PIR (Passive Infrared) sensor or AI algorithm, which sometimes prioritizes human-shaped figures over pets.
Read the full Q&A page
カメラ本体のQRコードが破損したら再設定はどうしますか？
How do I reconfigure or add the camera if the QR code on the device body is damaged?
If the QR code on the camera body (the fuselage) is damaged and cannot be scanned, you can typically add the device using alternative methods within the iCam365 app. Please try the following steps:
If you are performing a re-setup, ensure you RESET the camera first by pressing and holding the reset button until you hear a prompt, then attempt the manual addition methods mentioned above.
Read the full Q&A page
Bonjour,
Les notifications sont en anglais alors que j’ai mis Paris dans les paramètres. J’ai contacté vos services depuis l’application plusieurs fois, on ne m’a jamais répondu …
Les notifications sont en anglais alors que j’ai mis Paris dans les paramètres. J’ai contacté vos services depuis l’application plusieurs fois, on ne m’a jamais répondu …
How can I change the iCam365 app notification language to French?
It appears that setting your location to Paris in the iCam365 app settings may only affect the time zone rather than the language of the push notifications. To resolve this, please try the following steps:
If the issue persists, please note that some automated server-side alerts may be hardcoded in English by the developer. Since you have already tried the in-app feedback without success, you may want to check for an app update in the App Store or Google Play Store, as language localization is often improved in newer versions.
Read the full Q&A page
ถ้าอยากรู้ว่าใครดูกล้องได้บ้างต้องกดตรงไหนหรือเช็คยังไงได้บ้างคะ(กรณีไม่ใช่เครื่องเเม่)
How can I check who is viewing the camera feed if I am not the primary account holder?
In the iCam365 app, the ability to manage and see who has access to the camera is typically restricted to the primary account (master device). If you are using a shared account (not the master), you generally cannot see a list of other viewers due to privacy and security protocols.
However, if you have access to the camera settings, you can look for the following:
If you are concerned about unauthorized access, you must contact the person who owns the primary account, as they are the only ones who can manage the "Share" list or change the device password to disconnect others.
Read the full Q&A page