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AOC U27E3UF LCD Monitor

AOC-U27E3UF-LCD-Monitor-product

Safety

National Conventions
The following subsections describe national conventions used in this document.

Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or italic type. These blocks are notes, cautions, and warnings, and they are used as follows:
NOTE: A NOTE indicates important information that helps you make better use of your computer system.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the warning is mandated by a regulatory authority.

Power
The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. The monitor is equipped with a three-pronged grounded plug and a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat the safety purpose of the grounded plug.

Unplug the unit during a lightning storm or when it will not be used for long periods. This will protect the monitor from damage due to power surges. Do not overload power strips and extension cords. Overloading can result in fire or electric shock. To ensure satisfactory operation, use the monitor only with UL-listed computers that have appropriate configured receptacles marked between 100-240V AC, Min. 5A. The wall socket shall be installed near the equipment and shall be easily accessible.

Installation

Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.
Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric shock. Never spill liquids on the monitor. Do not place the front of the product on the floor. If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions.

Leave some space around the monitor as shown below. Otherwise, air circulation may be inadequate hence overheating may cause a fire or damage to the monitor. To avoid potential damage, for example, the panel peeling from the bezel, ensure that the monitor does not tilt downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the monitor damage will not be covered under warranty. See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on the stand:

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Installed with stand

Cleaning
Clean the cabinet regularly with a water-dampened, soft cloth. When cleaning use a soft cotton or microfiber cloth. The cloth should be damp and almost dry, do not allow liquid into the case.

AOC-U27E3UF-LCD-Monitor-fig- (2)Please disconnect the power cord before cleaning the product.

Other
If the product is emitting a strange smell, sound, or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center. Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high-impact conditions during operation. Do not knock or drop the monitor during operation or transportation. The power cords shall be safety-approved. For Germany, it shall be H03VV-F/H05VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly. Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level.

Setup

Contents in Box

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Not all signal cables will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.

Stand & Base Setup
Please set up or remove the base by following the steps below.

Setup

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Remove

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Specification for base screw: M6*13 mm (effective thread 5.5 mm)

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Adjusting Viewing Angle
To achieve the best viewing experience, it is recommended that the user make sure they can look at their whole face on the screen, then adjust the monitor’s angle based on personal preference. Hold the stand so you will not topple the monitor when you change the monitor’s angle. You can adjust the monitor as below:

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NOTE
Do not touch the LCD screen when you change the angle. Touching the LCD screen may cause damage.

Warning

  1. To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
  2. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

Connecting the Monitor
Cable Connections In Back of Monitor:

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  1. Power switch
  2. Power
  3. HDMI 1/HDMI 2
  4. DisplayPort
  5. Earphone
  6. USB3.2 Gen1 upstream
  7. USB3.2 Gen1 downstream + fast chargingx1
  8. USB3.2 Gen1x1
  9. USB3.2 Gen1x2

Connect to PC

  1. Connect the power cord to the back of the display firmly.
  2. Turn off your computer and unplug its power cable.
  3. Connect the display signal cable to the video connector on the back of your computer.
  4. Plug the power cord of your computer and your display into a nearby outlet.
  5. Turn on your computer and display. If your monitor displays an image, installation is complete.

If it does not display an image, please refer to Troubleshoot. To protect equipment, always turn off the PC and LCD monitor before connecting.

Wall Mounting
Preparing to Install An Optional Wall Mounting Arm.

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This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this procedure. Follow these steps:

  1. Remove the base.
  2. Follow the manufacturer’s instructions to assemble the wall mounting arm.
  3. Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the back of the monitor.
  4. Reconnect the cables. Refer to the user’s manual that came with the optional wall mounting arm for instructions on attaching it to the wall.AOC-U27E3UF-LCD-Monitor-fig- (10)

Specification of wall hanger screws M4*(10+X)mm, ( X=Thickness of Wall mount bracket )

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Note: VESA mounting screw holes are not available for all models, please check with the dealer or official department of AOC. Always contact the manufacturer for wall-mount installation.

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Display design may differ from those illustrated.

Warning

  1. To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
  2. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

Adaptive-Sync function

  1. Adaptive-Sync function works with DisplayPort/HDMI
  2. Compatible Graphics Card: The recommend list is as below, also be checked by visiting www.AMD.com

Graphics Cards

  • Radeon™ RX Vega series
  • Radeon™ RX 500 series
  • Radeon™ RX 400 series
  • Radeon™ R9/R7 300 series(R9 370/X, R7 370/X, R7 265 except)
  • Radeon™ Pro Duo (2016)
  • Radeon™ R9 Nano series
  • Radeon™ R9 Fury series
  • Radeon™ R9/R7 200 series (R9 270/X, R9 280/X except)

Processors

  • AMD Ryzen™ 7 2700U
  • AMD Ryzen™ 5 2500U
  • AMD Ryzen™ 5 2400G
  • AMD Ryzen™ 3 2300U
  • AMD Ryzen™ 3 2200G
  • AMD PRO A12-9800
  • AMD PRO A12-9800E
  • AMD PRO A10-9700
  • AMD PRO A10-9700E
  • AMD PRO A8-9600
  • AMD PRO A6-9500
  • AMD PRO A6-9500E
  • AMD PRO A12-8870
  • AMD PRO A12-8870E
  • AMD PRO A10-8770
  • AMD PRO A10-8770E
  • AMD PRO A10-8750B
  • AMD PRO A8-8650B
  • AMD PRO A6-8570
  • AMD PRO A6-8570E
  • AMD PRO A4-8350B
  • AMD A10-7890K
  • AMD A10-7870K
  • AMD A10-7850K
  • AMD A10-7800
  • AMD A10-7700K
  • AMD A8-7670K
  • AMD A8-7650K
  • AMD A8-7600
  • AMD A6-7400K

Adjusting

Hotkeys

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  1. Source/Exit
  2. Clear Vision/<
  3. Volume/>
  4. Menu/Enter
  5. Power

Power
Press the Power button to turn on the monitor.

Menu/Enter
When there is no OSD, Press to display the OSD or confirm the selection.

Volume
When there is no OSD, Press the> Volume button to activate the volume adjustment bar, Press < or > to adjust the volume.

Source/Exit
When the OSD is closed, press the Source/Exit button will be Source hot key function.

Clear Vision

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  1. When there is no OSD, Press the “ <” button to activate Clear Vision.
  2. Use the “ <” or “>” buttons to select between weak, medium, strong, or off settings. The default setting is always “off”.
  3. Press and hold the “ <” button for 5 seconds to activate the Clear Vision Demo, and a message of “Clear VisionAOC-U27E3UF-LCD-Monitor-fig- (15)
  4. Demo: on” will be displayed on the screen for 5 seconds. Press the Menu or Exit button, and the message will disappear. Press and hold the “ <” button for 5 seconds again, Clear Vision Demo will be off.
  5. Clear Vision function provides the best image viewing experience by converting low-resolution and blurry images into clear and vivid images.

OSD Setting

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  1. Press the AOC-U27E3UF-LCD-Monitor-fig- (17)Menu button to activate the OSD window.
  2. Press < or > to navigate through the functions. Once the desired function is highlighted, press the Menu buttonAOC-U27E3UF-LCD-Monitor-fig- (17) to activate it, and press < or > to navigate through the sub-menu functions. Once the desired function is highlighted, press the MenuAOC-U27E3UF-LCD-Monitor-fig- (17) button to activate it.
  3. Press < or > to change the settings of the selected function. Press the AOC-U27E3UF-LCD-Monitor-fig- (18)Source–button to exit. If you want to adjust any other function, repeat steps 2-3.
  4. OSD Lock Function: To lock the OSD, press and hold theAOC-U27E3UF-LCD-Monitor-fig- (17) Menu button while the monitor is off and then press the powerAOC-U27E3UF-LCD-Monitor-fig- (20) button to turn the monitor on. To unlock the OSD – press and hold the Menu AOC-U27E3UF-LCD-Monitor-fig- (17)button while the monitor is off and then press the power AOC-U27E3UF-LCD-Monitor-fig- (20)button to turn the monitor on.
    Notes:
    1. If the product has only one signal input, the item of “Input Select” is disabled to adjust.
    2. DCR and Picture Boost, for these states that only one state can exist

Luminance

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Color Setup

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Picture Boost

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Note
Adjust the brightness, contrast, and position of the Bright Frame for a better viewing experience.

OSD Setup

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Game Setting

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Note
When “HDR Mode” under “Luminance” is set to “non-off”, the items “Game Mode”, “Shadow Control”, and “Game Color” cannot be adjusted.

Extra

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Exit

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LED Indicator

Status LED Color
Full Power Mode White
Active-off Mode Orange

Troubleshoot

Problem & Question Possible Solutions
Power LED Is Not ON Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor.
 

 

 

 

 

 

 

 

 

No image on the screen

Is the power cord connected properly?

Check the power cord connection and power supply. Is the video cable connected correctly?

(Connected using the VGA cable) Check the VGA cable connection. (Connected using the HDMI cable) Check the HDMI cable connection. (Connected using the DP cable) Check the DP cable connection.

* VGA/HDMI/DP input is not available on every model.

If the power is on, reboot the computer to see the initial screen (the login screen.)

If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows 7/8/10) and then change the frequency of the video card.

(Refer to the Setting the Optimal Resolution)

If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.

Can you see “Input Not Supported” on the screen?

You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

Adjust the maximum resolution and frequency that the monitor can handle properly.

Make sure the AOC Monitor Drivers are installed.

 

Picture Is Fuzzy & Has Ghosting Shadowing Problem

Adjust the Contrast and Brightness Controls. Press hot-key (AUTO) to auto-adjust.

Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output

connector on the back.

Picture Bounces, Flickers Or Wave Pattern Appears In The Picture Move electrical devices that may cause electrical interference as far away

from the monitor as possible.

Use the maximum refresh rate your monitor is capable of at the resolution you are using.

 

 

Monitor Is Stuck In Active

Off-Mode”

The Computer Power Switch should be in the ON position.

The Computer Video Card should be snugly fitted in its slot. Make sure the monitor’s video cable is properly connected to the computer.

Inspect the monitor’s video cable and make sure no pin is bent.

Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key.

Missing one of the primary colors (RED, GREEN, or BLUE) Inspect the monitor’s video cable and make sure that no pin is damaged. Make sure the monitor’s video cable is properly connected to the computer.
Screen image is not centered or sized properly Adjust H-Position and V-Position or press hot-key (AUTO).
Picture has color defects (white does not look white) Adjust RGB color or select desired color temperature.
Horizontal or vertical disturbances on the screen Use Windows 7/8/10 shut-down mode to adjust CLOCK and FOCUS. Press hot-key (AUTO) to auto-adjust.
Regulation & Service Please refer to Regulation & Service Information which is in the CD

manual or www.aoc.com (to find the model you purchase in your country and to find Regulation & Service Information in Support page.

Specification
General Specification

 

 

Panel

Model name U27E3UF
Driving system TFT Color LCD
Viewable Image Size 68.5 cm diagonal
Pixel pitch 0.1554mm(H) x 0.1554mm(V)
Display Color 1.07B
 

 

 

 

 

Others

Horizontal scan range 30k-140kHz
Horizontal scan Size(Maximum) 596.736mm
Vertical scan range 23-75Hz
Vertical Scan Size(Maximum) 335.664mm
Optimal preset resolution 3840×2160@60Hz
Max resolution 3840×2160@60Hz
Plug & Play VESA DDC2B/CI
Power Source 100-240V~, 50/60Hz, 1.5A
 

Power Consumption

Typical(default brightness and contrast) 31W
Max. (brightness = 100, contrast =100) ≤77W
Standby mode ≤0.5W
Physical Characteristics Connector Type HDMI x2/DisplayPort/Earphone/USB Upstream/USB-A x4 (Include 1 Fast Charge)
Signal Cable Type Detachable
 

 

Environmental

Temperature Operating 0°C~40°C
Non-Operating -25°C~55°C
Humidity Operating 10%~85% (non-condensing)
Non-Operating 5%~93% (non-condensing)
Altitude Operating 0 m~5000 m (0ft~ 16404ft )
Non-Operating 0 m~12192m (0ft~ 40000ft )

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Note
The maximum number of colors supported by this product is 1.07 billion. The setting conditions are listed in the following table (due to output limitations of some graphics cards, there may be differences) :

 

 

 

Color Bit

HDMI2.0 DP1.2
 

YCbCr422

 

YCbCr420

 

YCbCr444 RGB

 

YCbCr422 YCbCr420

 

YCbCr444 RGB

3840×2160 60Hz 10

bpc

OK \ \ OK OK
3840×2160 60Hz 8bpc OK OK OK OK OK
3840×2160 30Hz 10

bpc

OK OK \ OK OK
3840×2160 30Hz 8bpc OK OK OK OK OK
Low resolution 10bpc OK OK \ OK OK
Low resolution 8bpc OK OK OK OK OK

Preset Display Modes

STANDARD RESOLUTION(+/-1Hz) HORIZONTAL

FREQUENCY(kHz)

VERTICAL

FREQUENCY(Hz)

 

VGA

640×480@60Hz 31.469 59.94
640×480@72Hz 37.861 72.809
640×480@75Hz 37.5 75
 

 

SVGA

800×600@56Hz 35.156 56.25
800×600@60Hz 37.879 60.317
800×600@72Hz 48.077 72.188
800×600@75Hz 46.875 75
 

XGA

1024×768@60Hz 48.363 60.004
1024×768@70Hz 56.476 70.069
1024×768@75Hz 60.023 75.029
 

SXGA

1280×1024@60Hz 63.981 60.02
1280×1024@75Hz 79.976 75.025
WXGA+ 1440×900@60Hz 55.935 59.887
 

WSXGA

1680×1050@60Hz 65.29 59.954
1680×1050@60Hz 64.674 59.883
FHD 1920×1080@60Hz 67.5 60
*** 1920×2160@60Hz 133.293 59.988
QHD 2560×1440@60Hz 88.787 59.951
 

UHD

3840×2160@30Hz 65.688 29.981
3840×2160@60Hz 133.32 60
IBM MODES
DOS 640×350@70Hz 31.469 70.087
DOS 720×400@70Hz 31.469 70.087
MAC MODES
VGA 640×480@67Hz 35 66.667
SVGA 832×624@75Hz 49.725 74.551
XGA 1024×768@75Hz 60.241 74.927


Note: According to the VESA standard, there may be a certain error (+/-1Hz) when calculating the refresh rate (field frequency) of different operating systems and graphics cards. To improve compatibility, the nominal  refresh rate of this product has been rounded off. Please refer to the actual product.

Pin Assignments

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19-Pin Color Display Signal Cable

Pin No. Signal Name Pin No. Signal Name Pin No. Signal Name
1. TMDS Data 2+ 9. TMDS Data 0- 17. DDC/CEC Ground
2. TMDS Data 2 Shield 10. TMDS Clock + 18. +5V Power
3. TMDS Data 2- 11. TMDS Clock Shield 19. Hot Plug Detect
4. TMDS Data 1+ 12. TMDS Clock-    
5. TMDS Data 1Shield 13. CEC    
6. TMDS Data 1- 14. Reserved (N.C. on device)    
7. TMDS Data 0+ 15. SCL    
8. TMDS Data 0 Shield 16. SDA    

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20-Pin Color Display Signal Cable

Pin No. Signal Name Pin No. Signal Name
1 ML_Lane 3 (n) 11 GND
2 GND 12 ML_Lane 0 (p)
3 ML_Lane 3 (p) 13 CONFIG1
4 ML_Lane 2 (n) 14 CONFIG2
5 GND 15 AUX_CH(p)
6 ML_Lane 2 (p) 16 GND
7 ML_Lane 1 (n) 17 AUX_CH(n)
8 GND 18 Hot Plug Detect
9 ML_Lane 1 (p) 19 Return DP_PWR
10 ML_Lane 0 (n) 20 DP_PWR

Plug and Play
Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities. The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channel.

Documents / Resources

AOC U27E3UF LCD Monitor [pdf] User Manual
27, U27E3UF LCD Monitor, U27E3UF, LCD Monitor, Monitor

References

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