DV360 Advanced Viscosity Profiling Software
Product Information
Specifications:
- Name: DV360TM
- Version: Advanced Edition
- Release Date: April 4, 2025
Product Usage Instructions
Download:
Visit the official website and click on the download link
provided. If your computer warns you about the download, proceed by
allowing the download as it is safe.
Install:
Once the download is complete, locate the downloaded file and
double-click to start the installation process. Follow the
on-screen instructions to complete the installation.
Activate:
If you did not activate during the initial software startup, you
can activate now by navigating to the activation section within the
software. Follow the prompts to activate your software.
If the computer where the software is installed lacks an
internet connection, you can activate the software offline. Contact
customer support for offline activation instructions.
If prompted for a login and password after starting the trial or
activating the DV360 Advanced Edition software, use the credentials
provided during the software registration process.
FAQ
Q: When I click the download link, my computer warns me about
the download. What should I do?
A: Proceed with allowing the download as it is safe.
Q: I did not activate during the first software startup (I
started the trial). How do I activate now?
A: Navigate to the activation section within the software and
follow the prompts to activate.
Q: The computer where the software is installed does not have
an internet connection. How do I activate the software without an
internet connection?
A: Contact customer support for offline activation
instructions.
Q: I’ve just started the trial or activated the DV360 Advanced
Edition software. It is now asking me for a login and password.
What login and password should I use?
A: Use the credentials provided during the software registration
process.
April 4, 2025
How To Download, Install, & Activate DV360TM
DOWNLOAD————————————————————————————
Q: How do I get a download link to the software installation? · With Instrument Purchase: If you purchased the software with your instrument, you will receive an email with the download link and your Activation ID when your instrument ships. · Separate Software Purchase: If you purchased the software separately, you will receive the email with the download link and your Activation ID within two business days of your order. · eStore Purchase: If you ordered through the eStore, you will get an order confirmation email with the download link immediately. A separate email with the Activation ID will follow within two business days. · Trial Software: You can download the trial software from brookfieldengineering.com/products/software
Q: When I click the download link, my computer warns me about the download. What should I do?
· If the warning displays the Publisher as “AMETEK Arizona Instrument LLC”, the file is safe. Choose to continue the download.
· You may need to click “More info”, “Show more”, or “See more” to see the Publisher name and the option to keep the file.
Q: I downloaded the file, so where is the installation file? · If you were asked where to save the file, check the selected file path. · If not, the file is in the Downloads folder (C:Users{username}Downloads).
INSTALL————————————————————————————
Q: Do I need Admin rights to run the installation? · Yes. Right-click the installation file, choose “Run as administrator”, and enter an Admin password.
Q: When I try to run the installation, my computer shows a warning. What should I do? · If the warning displays the Publisher as “AMETEK Arizona Instrument LLC”, the file is safe. Choose to run the installation. · You may need to click “More info”, “Show more”, or “See more” to see the Publisher name and the option to keep the file.
Q: The install says the computer needs to be restarted. I restarted the computer. Now what? · If the installation does not automatically restart, navigate to the install file and run it again.
Q: The installation asks if I would like to install device software. · If the dialog says the device software is from Brookfield AMETEK, it is safe to install.
Q: The installation failed. · Gather the following information and contact Brookfield’s Tech Support Team: · Screenshots of any error messages. · SQL Server install log files (C:Program FilesMicrosoft SQL Server160Setup BootstrapLog). · DV360 install log file (C:Users{username}AppDataLocalTempDV360_STD_Install.log).
ACTIVATE————————————————————————————
Q: Where do I get my Activation ID? · Refer to the DOWNLOAD section above.
Q: I did not activate during the first software startup (I started the trial). How do I activate now?
· Open the software, go to the menu at the top of the screen, and click Help > License Manager to activate.
Q: The computer where the software is installed does not have an internet connection. How do I activate the software without an internet connection?
· Create an ID File on the offline computer, transfer it to an online computer to complete the activation, and bring back the Response file to the offline computer.
· Open the License Manager and create the ID File. Follow the “Offline Instructions.pdf” file created in the same location for detailed steps.
Q: I’ve just started the trial or activated the DV360 Advanced Edition software. It is now asking me for a login and password. What login and password should I use?
· The initial username is ‘Administrator’ and the initial password is ‘admin’. You will be required to change this password as soon as you log in.
Documents / Resources
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AMETEK DV360 Advanced Viscosity Profiling Software [pdf] User Guide DV360 Advanced Viscosity Profiling Software, DV360, Advanced Viscosity Profiling Software, Viscosity Profiling Software, Profiling Software, Software |