amazonbasics LOGOA3 Sewing Machine
User Guide

Troubleshooting

ProblemPossible Cause and Solutions
The Machine Does Not StartNo Power:
Check Power Supply to make sure the machine is plugged in and the socket on the wall is turned on
amazonbasics A3 Sewing Machine - No Power
The Machine Does Not StartBattery Issue:
Make sure the batteries are inserted correctly
amazonbasics A3 Sewing Machine - Battery Issue
The Thread BreaksNeedle Bent or Needle shank is not properly seated: Replace the bent needle and insert it correctly
amazonbasics A3 Sewing Machine - Bent or Damaged needle
The Thread BreaksBobbin Threads and Upper Threads are not put under the presser foot: Put the upper thread and bobbin thread underneath the presser foot
amazonbasics A3 Sewing Machine - Presser foot is loose
Stitches are skippedPresser’s foot is loose:
Set the presser foot lever to down position
amazonbasics A3 Sewing Machine - Bobbin Threads
ProblemPossible Cause and Solutions
The Machine Does Not StartThe foot pedal is not connected:
Set the Auto Function switch to Off. Then plug the foot pedal into the foot pedal jack on the machine
amazonbasics A3 Sewing Machine - Foot pedal is not connected
The Thread BreaksThread tension is wrong for the fabric:
Fabric should be no more than 16mm; Use lower tension setting for thicker fabric. Tension Control should be in the right place
amazonbasics A3 Sewing Machine - Thread tension is wrong for the fabric
The Thread BreaksExcessive lint in the bobbin case:
Clean the lint out of the bobbin case
amazonbasics A3 Sewing Machine - Excessive lint in the bobbin case
Stitches are skippedIncorrect threading:
Re-thread the machine correctly. (Refer to Quick Start Guide)
amazonbasics A3 Sewing Machine - Incorrect threading
Stitches are skippedBent or Damaged needle:
Replace the damaged needle
amazonbasics A3 Sewing Machine - Needle Bent
ProblemPossible Cause and Solutions
Stitches are skippedDo not pull the fabric too fast:
Do not pull the fabric when the machine is running
amazonbasics A3 Sewing Machine - Do not pull the fabric too fast
Needle BreaksThe bobbin is empty:
Re-thread the Bobbin (Refer to Quick Start Guide)
amazonbasics A3 Sewing Machine -Bobbin is empty
Needle BreaksThe needle is out of Alignment to Realign the needle
amazonbasics A3 Sewing Machine -Needle Breaks
Needle BreaksFabric is too thick or Fabric is not suitable:
Make sure the fabric is less than 16mm in thickness; Do not use knitted fabric, velvet, silk, mesh, lace, leather
amazonbasics A3 Sewing Machine -Needle Breaks 1
ProblemPossible Cause and Solutions
Stitches are skippedWrong needles are used :
Refer to the below Needle Size Guide to identify which needle you need.
Needle Size Guide:
No. 60/8 65/9 – Silks
No. 70/10 75/11 – Lightweight Fabrics
No. 80/12 – Medium Fabrics
No. 90/14 – Medium (slightly heavier) Fabrics
No. 100/16 – Heavyweight Fabrics
No. 110/18 – Upholstery Fabrics
No. 120/20 – Very Heavy Fabrics
Needle BreaksThe bobbin case is seated correctly
Seat Bobbin case correctly, run it a few times until it is perfectly seated
amazonbasics A3 Sewing Machine -Bobbin case is seated correctly
The machine keeps running when the foot pedal is disengagedThe machine is set to Auto mode. Set the Auto as Off while using a foot pedal
amazonbasics A3 Sewing Machine -Machine keeps

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Documents / Resources

amazonbasics A3 Sewing Machine [pdf] User Guide
A3 Sewing Machine

References

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