amazon Echo Show 8 User Manual

If your Echo Show 8 is not powering on after being plugged in, please try the following troubleshooting steps based on the user manual:

• Check the Power Connection: Ensure the power adapter is firmly plugged into the power port on the back of the device and into a functional wall outlet.
• Use the Included Adapter: Verify that you are using the original power adapter that came with the Echo Show 8, as third-party adapters may not provide sufficient power.
• Wait for Initialization: After plugging the device in, it typically takes about a minute for the display to turn on and for Alexa to greet you.
• Manual Power On: If the screen remains black, try pressing and holding the Mic/Camera button (located on the top of the device) to see if it triggers a power-on.
• Test the Outlet: Plug another device into the same wall outlet to confirm the outlet is providing power.

If the device remains unresponsive ("dead"), it may require a replacement. You can find further support at www.amazon.com/devicesupport.

To reduce or stop the frequent prompts and messages on your Echo Show 8 2nd Gen, you can customize the "Home Content" settings and notification preferences. Follow these steps:

• Disable Home Content: Swipe down from the top of the screen and tap Settings. Go to Home & Clock > Home Content. Here, you can toggle off specific categories like "Discovery," "Rotate Continuously," "Trending Topics," and "Things to Try" that cause frequent on-screen messages.
• Turn off "By the Way" Prompts: While there is no single permanent toggle for Alexa's verbal suggestions, you can reduce them by saying, "Alexa, stop 'By the Way'" when she provides an unsolicited tip. You can also go to Settings > Notifications > Things to Try in the Alexa app and turn off notifications there.
• Manage Notifications: In the Alexa app or on the device under Settings > Notifications, you can disable specific alerts for shopping, news, or skills that may be causing unwanted interruptions.
• Do Not Disturb: If you want to stop all non-essential messages temporarily, swipe down and tap the Do Not Disturb icon (crescent moon).

To separate your contacts from your son's Echo Show, you need to ensure the device is registered to his own Amazon account rather than yours. If the device is currently registered to your account, it will share your contact list and communication settings.

Steps to separate the accounts:

• Deregister the device: On the Echo Show 8, swipe down from the top of the screen and select Settings. Go to Device Options and select Deregister. This removes the device from your account.
• Set up a new account: Have your son create his own Amazon account if he doesn't have one. Follow the on-screen instructions on the Echo Show to set it up using his new credentials.
• Manage Contacts: Once the device is on his account, he can use the Alexa app on his own phone to import his specific contacts.

If you want to share certain benefits (like Prime) while keeping contacts separate, you can set up an Amazon Household. This allows two adults to share digital content while maintaining individual Alexa profiles and private contact lists. You can manage these settings at amazon.com/devicesupport.

To display pictures on your Amazon Echo Show 8, you can use voice commands or the device settings. Based on the manual and standard Alexa features, here are the primary ways to view your photos:

• Voice Command: Simply say, "Alexa, show me my photos."
• Device Settings: Swipe down from the top of the screen and select Settings. From there, go to Clock & Photo Display to choose which photo albums you want to appear on your home screen.
• Using the Alexa App: You can also manage photo displays by opening the Alexa app on your smartphone, navigating to Devices, selecting your Echo Show, and choosing Photo Display to upload photos or link to Amazon Photos or Facebook.

If you want to use specific albums, ensure your photos are uploaded to Amazon Photos or that you have linked a compatible service like Facebook in the Alexa app settings.

Yes, people who do not own an Echo device can still call your Echo Show 8 and be seen. To do this, they must download and install the Amazon Alexa app on their compatible smartphone or tablet.

Once they have the app and have set up Alexa Communication, they can use the app to place video calls to your device. When they call from the app, their camera feed will be displayed on your Echo Show 8 screen, and they will be able to see you as well. You can manage these communication settings and contacts within your own Alexa app under the Communicate tab.

To make a video call and see the person you are talking to on your Echo Show 8, follow these steps:

• Set up Communication: Ensure you have downloaded the Amazon Alexa app on your smartphone or tablet. This is where you set up calling and messaging features.
• Check the Camera: Make sure the physical camera shutter (located on the top right of the device) is open and that the Mic/Camera off button has not been pressed (a red light bar indicates it is muted/off).
• Voice Command: Simply say, "Alexa, call [Contact Name]." If the contact has an Echo device with a screen or the Alexa app, the call will automatically include video.
• Answering a Call: When someone calls you, say "Alexa, answer" to start the video chat.

For the best experience, ensure your contacts are synced in the Alexa app under the "Communicate" tab.

To adjust and maintain the volume on your Amazon Echo Show 8, you can use the following methods:

• Physical Buttons: Use the Volume Up (+) button located on the top edge of the device to increase the sound level.
• Voice Commands: You can say, "Alexa, volume 10" (for maximum volume) or "Alexa, turn the volume up."
• On-Screen Settings: Swipe down from the top of the screen to access the quick settings menu, where you can use the volume slider to set your preferred level.

If you find the volume is decreasing automatically, check if you have any Alexa Routines enabled that might be adjusting the volume at specific times, or ensure that Adaptive Volume (which adjusts volume based on background noise) is configured to your liking in the Alexa app settings.