The charging port on tablets with USB-C ports are sensitive to liquid. If liquid is detected in the port, an alert is displayed on-screen and you are temporarily not allowed to charge the device.
Note:
- A liquid detection notification
appears intermittently as liquid evaporates from the USB-C port. - Do not use any other methods or products to dry the USB-C port, as the device can become permanently damaged.
- If you’re charging, unplug the cable from the device.
Failure to do so can result in permanent damage. An audio alert and pop-up icon can not be dismissed until you unplug the cable.
- Hold the device facing port side down and gently shake it for about 5 seconds, or until liquid is not visibly present in the port.
- Rest the device on a flat surface to dry completely (for up to 48 hours).
If liquid is detected in the port, a liquid icon is displayed on the device screen.
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