ZED10/ZED10FX
SERVICE MANUAL
ISSUE 1
DISTRIBUTOR USE ONLY
Notices
Legal Notice
Allen & Heath retains ownership of all intellectual property in this document.
The information and materials presented in this document are provided as an information source only.
While every effort has been made to ensure the accuracy and completeness of the information, no guarantee is given, nor responsibility taken by Allen & Heath for errors or omissions in the data.
Allen & Heath is not liable for any loss or damage that may be suffered or incurred in any way as a result of acting on information in this document. The information is provided solely on the basis that readers will be responsible for making their own assessment regarding servicing requirements.
Servicing precautions — General Notes
Service Personnel: Service work should be carried out by technically qualified personnel only. Mains power is dangerous and can kill. Do not attempt to work on a linear or switched mode power supply if you are not suitably qualified to do so. Do not attempt to repair surface mount circuit assemblies unless you are suitably qualified and have the necessary facilities to do so. Replacement circuit assemblies can be ordered.
Service Facilities: Ensure a suitably sized worksurface is available. Ensure this is clear of dirt, debris and obstructions which may damage the equipment surfaces. Ensure adequate lighting. Use the correct tools for the job and ensure that they are in good working order. Ensure all workshop safety requirements are adhered to.
Safety Information: Failure to follow the appropriate service and safety procedures may result in personal injury. You must read and adhere to the Safety instructions available in the box with the finished goods or available to service centres via your Asset Library login.
Service information: Check that you have all the information you need before starting the service job. Refer to the Allen & Heath website for user facing information such as firmware guides (including block diagrams), weights and dimensions and Technical Spec Data Sheets at www.allen-heath.com. For any other information contact Allen & Heath Product Support at https://support.allen-heath.com.
Saving Data: In order to preserve the customer data, you should save any console data onto two separate USB devices if applicable.
Mains Power: Connect the equipment to mains power only of the type described in the user guide and marked on the rear panel. The power source must provide a good ground connection. Ensure you always use an isolation transformer when working on any mains power supply unit.
Mains Cord and Fuse: Use the correct power cord as supplied with the equipment. Do not remove or tamper with the ground connection in the power cord. Heed the important mains plug wiring instructions in the Safety Instructions sheet. Always replace the
equipment mains fuse with the correct type and rating as marked on the equipment panel.
Static Discharge: Static discharges can destroy expensive components. Discharge any static electricity your body may have accumulated before commencing servicing.
Opening the unit: Switch off and remove the mains power cord before opening the equipment. Ensure all power supply covers and safety shields are in place before applying power with the unit open for diagnostic fault finding.
Fault finding: In-warranty faults should be corrected by board swapping. If attempting an out of warranty repair at a component level, replace suspected faulty components only with those specified by Allen & Heath. The use of lower grade alternatives may degrade the performance or risk damage to the equipment.
Closing the unit: Before finishing, check the quality and accuracy of the service work carried out. Remove any dirt or debris as this may cause equipment failure in the future. Ensure all assemblies, harnesses and connectors are correctly aligned, plugged in and cable tied. Ensure that jumper settings and control configurations are correctly set according to the requirements of the customer.
Testing the unit: Before operating the equipment, read and adhere to the Safety Instructions for the unit. Test that the service work has been successfully carried out.
Shipping the unit: Use adequate packing such as the original packaging or purpose designed flight case if you need to ship the unit. To avoid injury to yourself or damage to the equipment take care when lifting, moving or carrying the equipment.
Important: Information provided is believed to be accurate, but research is ongoing, and improvements or changes can be made to the unit without notice. If you have any questions, please contact Product Support at https://support.allen-heath.com.
Battery Handling: Batteries can explode with improper handling. Follow the following precautions if a battery is fitted to this product.
- Battery replacement should be performed by qualified service personnel.
- Always replace with batteries of the same type.
- When installing on the PCB by soldering, solder using the connection terminals provided on the battery cells.
- Never solder directly onto the cells. Perform soldering as quickly as possible.
- Never reverse the battery polarity when installing.
- Do not short the batteries.
- Donot attempt to recharge batteries.
- Donot disassemble the batteries.
- Never heat batteries or throw them into fire.
Parts Identification
Parts List
Chassis
Part Number | Description | 10 | 10FX |
M7588-L | SIDE MOULDING ZED 10 LEFT | 1 | 1 |
AA7588-R | SIDE MOULDING ZED 10 RIGH | 1 | 1 |
AA7589 | FRONT PNL ZED 10 | 1 | – |
AA7780 | BASE ZED 10 | 1 | – |
M7586 | FRONT PNL ZED 10FX | – | 1 |
M7587 | BASE ZED 10FX | – | 1 |
M7764 | SHIELD ZED 10FX PSU | – | 1 |
Screws
Part Number | Description | 10 | 10FX |
AB0072 | SCREW M3X6 PAN TORX BK PA | 12 | 12 |
AB0102 | NUT M3 NYLOCK | 1 | 2 |
AB0244 | WASHER M3 SHAKEPROOF INT | 1 | 1 |
AB4738 | SCREW M3X8 PAN POZI/SLOT | 1 | 3 |
AB7422 | SCREW 2.7X9 AB TORX BK UH | 15 | 15 |
AB7765 | SCREW M4X8 PAN POZI POLYM | 10 | 10 |
AB8050 | NUT POT 9MM SILVER | 56 | 58 |
AB8592 | SCREW M3X5 TRUNC CSK TORX | 6 | 6 |
Accessories
Part Number | Description | 10 | 10FX |
AN7778 | BOX+ FIT ZED 10 | 1 | – |
AN7699 | BOX+ FIT ZED 10FX | – | 1 |
Cables
Part Number | Description | 10 | 10FX |
AL7696 | IDC WFM ZED 10FX MAIN | 1 | 1 |
PCB
Part Number | Description | 10 | 10FX |
003-966 | PCB ASSY ZED 10FX MONO I/ (AG7665) | 2 | 2 |
003-967 | PCB ASSY ZED 10FX MONO I/ (AG7666) | – | 1 |
003-968 | PCB ASSY ZED 10FX STEREO (AG7667) | 1 | 1 |
003-969 | PCB ASSY ZED 10FX STEREO (AG7667) | 1 | 1 |
003-970 | PCB ASSY ZED 10FX MASTER (AG7671) | 1 | 1 |
003-971 | PCB ASSY ZED 10FX METER (AG7672) | 1 | 1 |
003-972 | PCB ASSY ZED 10FX USB/PLA (A07670) | 1 | 1 |
003-974 | PCB ASSY ZED 10FX PSU (AG7675) | 1 | 1 |
003-975 | PCB ASSY ZED 10:2 REC OUT (AG7669) | 1 | – |
003-976 | PCB ASSY ZED 10:2 DISTN (AG7674) | 1 | – |
003-978 | PCB ASSY ZED 10FX EFFECTS (AG7668) | – | 1 |
003-999 | PCB ASSY ZED 10FX MONO I/ (AG7666) | 2 | 1 |
004-367 | PCB ASSY ZED 10FX EFF DIS (AG8725) When V2 stock is depleted. please use 004-1750 (V3). |
– | 1 |
Other
Part Number | Description | 10 | 10FX |
AJ2075A | KNOB 11MM GY-BL | 16 | 16 |
AJ2079A | KNOB 11MM GY-YEL | – | 7 |
AJ2078A | KNOB 11MM GY-GY | 14 | 9 |
AJ6106A | KNOB 11MM GY-BK | 10 | 10 |
AJ6949 | KNOB 11MM GY-BURG ZED | 16 | 16 |
AJ7179 | PUSH BTN RECT GRY 10X5.5 | 2 | |
AJ7182 | PUSH BTN RECT BLK 10X5.5 | – | 1 |
AJ7210 | PUSH BTN SQ GRY 5.5MM POM | 16 | 17 |
AJ7211 | PUSH BTN SO WHT 5.5MM POM | 6 | 7 |
AJ7212 | PUSH BTN SO RED 5.5MM POM | 1 | 1 |
AK0102 | FEET FAST 21 DIA.X4.2MM | 4 | 4 |
EXTERIOR PARTS
Screws
Circuit Board Layout
Circuit Board Identification
Servicing Information
Hot Melt Glue
Some connectors and wireforms/harnesses may be held in place with hot melt glue. You will need 99% Isopropyl Alcohol (propan-2-ol) to remove it. Follow these steps:
- Apply a small amount of 99% Isopropyl Alcohol to a swab and apply it to the edges of the glue
- Leave it for 20 seconds and then pick off the glue by hand or by using a tool that is of low risk to cause damage. Do not use excessive force. If the glue does not come off re-apply the Isopropyl Alcohol.
- Once the glue is removed from the connector release the wireform.
- Once the service/repair is complete re-apply the hot melt glue to secure the wireform in place.
PSU Circuit Diagram
For the full PDF of this circuit including overlay, please download a copy from the A&H resource space. You will need your distributor/partner login to access the link below.
Other Technical Information
Block Diagram
Specifications
Weights & Dimensions
All of this information is available to end users and can be found at the following locations.
https://www.allen-heath.com/hardware/zed-series/zed-mini/zed-10/resources/
https://www.allen-heath.com/hardware/zed-series/zed-mini/zed-10fx/resources/
For further information please contact Allen&Heath Product Support
https://support.allen-heath.com
support@allen-heath.com
Copyright © 2022 Allen & Heath. All rights reserved.
Allen & Heath Limited, Kernick Industrial Estate,
Penryn, Cornwall, TR10 9LU, UK
https://vww.allen-heath.com
Documents / Resources
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ALLEN and HEATH ZED10, ZED10FX 4 Mono/3 Stereo Input Mixer [pdf] Instruction Manual ZED10, ZED10FX, ZED10 ZED10FX 4 Mono 3 Stereo Input Mixer, ZED10 ZED10FX, 4 Mono 3 Stereo Input Mixer, 3 Stereo Input Mixer, Input Mixer, Mixer |