KeyPad User Manual
Updated March 24, 2021
KeyPad is a wireless indoor touch-sensitive keyboard for managing the Ajax security system. Designed for indoor use. With this device, the user can arm and disarm the system and see its security status. KeyPad is protected against attempts to guess the passcode and can raise a silent alarm when the passcode is entered under duress.
Connecting to the Ajax security system via a secured Jeweller radio protocol, KeyPad communicates with the hub at a distance of up to 1,700 m in line of sight.
KeyPad operates with Ajax hubs only and does not support connecting via Oxbridge Plus or cartridge integration modules.
The device is set up via the Ajax apps for iOS, Android, macOS, and Windows.
Buy keypad KeyPad
- Armed mode indicator
- Disarmed mode indicator
- Night mode indicator
- Malfunction indicator
- The block of numerical buttons
- The “Clear” button
- “Function” button
- “Arm” button
- The “Disarm” button
- The “Night mode” button
- Tamper button
- On/Off button
- QR code
To remove the SmartBracket panel, slide it down (perforated part is required for actuating the tamper in case of any attempt to tear off the device from the surface).
KeyPad is a stationary control device located indoors. Its functions include arming/disarming the system with a numerical combination (or just by pressing the button), activating Night Mode, indicating the security mode, blocking when someone tries to guess the passcode, and raising the silent alarm when someone forces the user to disarm the system.
KeyPad indicates the state of communication with the hub and system malfunctions. Buttons are highlighted once the user touches the keyboard so you can enter the passcode without external lighting. KeyPad also uses a beeper sound for indication.
To activate KeyPad, touch the keyboard: the backlight will switch on, and the beeper sound will indicate that KeyPad has woken up.
If the battery is low, the backlight switches on at a minimum level, regardless of the settings.
If you do not touch the keyboard for 4 seconds, KeyPad dims the backlight, and after another 12 seconds, the device switches to sleep mode.
When switching to sleep mode, KeyPad clears the entered commands!
KeyPad supports passcodes of 4-6 digits. The entered passcode is sent to the hub after pressing the button: (arm), (disarm), or (Night mode). Incorrect commands can be reset with the button (Reset).
When incorrect passcode is entered three times during 30 minutes, KeyPad locks for the time preset by the administrator user. Once KeyPad is locked, the hub ignores any commands, simultaneously notifying the security system users of the attempt to guess the passcode. The administrator user can unlock KeyPad in the app. When the pre-set time is up, KeyPad unlocks automatically.
KeyPad allows arming the system without passcode: by pressing the button (Arm). This feature is disabled by default.
When the function button (*) is pressed without entering the passcode, the hub executes the command assigned to this button in the app.
KeyPad can notify a security company of the system being disarmed by force. The Duress Code — unlike the panic button — does not activate sirens. KeyPad and the app notify of successful disarming the system, but the security company receives an alarm.
When touching KeyPad, it wakes up highlighting the keyboard and indicating the security mode: Armed, Disarmed, or Night Mode. The security mode is always actual, regardless of the control device that was used to change it (the key fob or app).
|Malfunction indicator X blinks||Indicator noti with hub or keypad lid opening. You can check
the reason for malfunction in the Ajax Security System app
|KeyPad button pressed||A short beep, the system’s current arming state LED blinks once|
|The system is armed||Short sound signal, Armed mode / Night mode LED indicator lights up|
|The system is disarmed||Two short sound signals, LED disarmed LED indicator lights up|
|Incorrect passcode||Long sound signal, the keyboard backlight blinks 3 times|
|Failed to arm one or several detectors (e.g., a window is opened)||Long sound signal, the security mode indicator blinks 3 times|
|A malfunction is detected when arming (e.g., the detector is lost)||A long beep, the system’s current arming state LED blinks 3 times|
|The hub does not respond to the command — no connection||Long sound signal, the malfunction indicator lights up|
|KeyPad is locked after 3 unsuccessful attempts to enter the passcode||Long sound signal, security mode indicators blink simultaneously|
|Low battery||After arming/disarming the system, the malfunction indicator blinks smoothly. The keyboard is locked while the indicator blinks. When activating KeyPad with low batteries, it will beep with a long sound signal, the malfunction indicator smoothly lights up and then switches off|
Before connecting the device:
- Switch on the hub and check its Internet connection (the logo glows white or green).
- Install the Ajax app. Create the account, add the hub to the app, and create at least one room.
- Make sure that the hub is not armed, and it does not update by checking its status in the Ajax app.
Only users with administrator rights can add a device to the app
How to connect KeyPad to the hub:
- Select the Add Device option in the Ajax app.
- Name the device, scan/write manually the QR Code (located on the body and packaging), and select the location room.
- Select Add — the countdown will begin.
- Switch on KeyPad by holding the power button for 3 seconds — it will blink once with the keyboard backlight.
For detection and pairing to occur, KeyPad should be located within the coverage of the wireless network of the hub (at the same protected object).
A request for connection to the hub is transmitted for a short time at the moment of switching on the device.
If KeyPad failed to connect to the hub, switch it off for 5 seconds and retry.
The connected device will appear in the app device list. Update of the device statuses in the list depends on the detector ping interval in the hub settings (the default value is 36 seconds).
There are no pre-set passwords for KeyPad. Before using a KeyPad, set all necessary passwords: common, personal, and duress code if you are forced to disarm the system.
Selecting the Location
The location of the device depends on its remoteness from the hub, and obstacles hindering the radio signal transmission: walls, oors, large objects inside the room.
The device was developed only for indoor use.
Do not install KeyPad:
- Near the radio transmission equipment, including that operates in 2G/3G/4G mobile networks, Wi-Fi routers, transceivers, radio stations, as well as an Ajax hub (it uses a GSM network).
- Close to electrical wiring.
- Close to metal objects and mirrors can cause radio signal attenuation or shading.
- Outside the premises (outdoors).
- Inside premises with the temperature and humidity beyond the range of permissible limits.
- Closer than 1 m to the hub.
Check the Jeweller signal strength at the installation location
During testing, the signal level is displayed in the app and on the keyboard with security mode indicators (Armed mode), (Disarmed mode), (Night mode) and malfunction indicator X.
If the signal level is low (one bar), we cannot guarantee the stable operation of the device. Take all possible measures to improve the quality of the signal. At least, move the device: even a 20 cm shift can signi cantly improve the quality of signal reception.
If the device has low or unstable signal strength even after moving, use a ReX radio signal range extender.
KeyPad is designed for operation when mixed to the vertical surface. When using KeyPad in hands, we cannot guarantee the successful operation of the sensor keyboard.
|Temperature||the temperature of the device. Measured on the
processor and changes gradually
|Jeweler Signal Strength||Signal strength between the hub and KeyPad|
|Battery Charge||The battery level of the device. Two states available:
How battery charge is displayed in Ajax apps
|Lid||The tamper mode of the device, which reacts to the detachment of or damage to the body|
|Connection||Connection status between the hub and the KeyPad|
|Routed Through ReX||Displays the status of using the ReX range extender|
|Temporary Deactivation||Shows the status of the device: active, completely disabled by the user, or only notice tamper button is disabled|
|Firmware||Detector e version|
|Device ID||Device identi|
|First||The device name can be edited|
|Room||Selecting the virtual room to which the device is assigned|
|Arming/Disarming Permissions||Selecting the security group to which KeyPad is assigned|
|Access Settings||Selecting the way of veri arming/disarming
Keypad code only
User passcode only
Keypad and user passcode
|Keypad code||Setting a passcode for arming/disarming|
|Duress Code||Setting a dress code for a silent alarm|
|Button Function||Selection of the button function *Off — the Function button is disabled and does not execute any commands when
pressed Alarm — by pressing the Function button, the system sends an alarm to the monitoring station of the security company and to all users
Mute Interconnected Fire Alarm — when pressed, mutes the alarm of
FireProtect/FireProtect Plus detectors. The feature works only if Interconnected
FireProtect Alarms is enabled Learn more
|Arming without Password||If active, the system can be armed by pressing the Arm button without a passcode|
|Unauthorized Access Auto-lock||If active, the keyboard is locked for the pre-set time after entering the incorrect passcode three times in a row (during 30 min). During this time, the system cannot be disarmed via KeyPad|
|Auto-lock Time (min)||Lock period after wrong passcode attempts|
|Brightness||The brightness of the keyboard backlight|
|Volume||The volume of the beeper|
|Alert with a siren if the panic button is pressed||The setting appears if the Alarm mode is selected for the Function button.
If active, the Function button pressing triggers the sirens installed at the object
|Jeweler Signal Strength Test||Switches the device to the signal strength test mode|
|Attenuation Test||Switches the KeyPad to the signal fade test mode (available in devices with version 3.50 and later)|
|Temporary Deactivation||Allows the user to disconnect the device without removing it from the system. Two options are available:
Entirely — the device will not execute system commands or participate in automation scenarios and the system will
ignore device alarms and other notified only — the system will ignore only noti device tamper button Learn more about temporary deactivation of devices
|User Guide||Opens the KeyPad User Manual|
|Unpair Device||Disconnects the device from the hub and deletes its settings|
KeyPad allows setting both general and personal passcodes for each user.
To install a personal passcode:
- Go to pro le settings (Hub Settings Users Your pro le settings)
- Click Access Code Settings (in this menu you can also see the user identifier)
- Set the User Code and Duress Code
Each user sets a personal passcode individually!
Security management by passwords
You can control the security of the entire facility or separate groups using common or personal passwords (con gured in the app).
If a personal password is used, the name of the user who armed/disarmed the system is displayed in noti cations and in the hub event feed. If a common password is used, the name of the user who changed the security model is not displayed.
Security management of the entire facility using a common password
Enter the common password and press the arming/disarming / Night mode activation .
For example 1234
Group security management with a common password
Enter the common password, press the *, enter the group ID and press the arming/disarming / Night mode activation.
For example 1234 * 02
What is Group ID?
If a group is assigned to the KeyPad (Arming / Disarming permission eld in the keypad settings), you do not need to enter the group ID. To manage the arming mode of this group, entering a common or personal password is su cient.
Please note that if a group is assigned to the KeyPad, you will not be able to manage Night mode using a common password.
In this case, Night mode can only be managed using a personal password (if the user has the appropriate rights).
Rights in the Ajax security system
Security management of the entire facility using a personal password
Enter user ID, press *, enter the personal password and press the arming/disarming / Night mode activation .
For example 02 * 1234
What is User ID?
Group security management using a personal password
Enter user ID, press *, enter a personal password, press *, enter group ID, and press the arming/disarming / Night mode activation .
For example: 02 * 1234 * 05
What is Group ID?
If a group is assigned to the KeyPad (Arming / Disarming permission eld in the keypad settings), you do not need to enter the group ID. To manage the arming mode of this group, entering a personal password is su cient.
Using a duress password
A duress password allows you to raise a silent alarm and imitate alarm deactivation. A silent alarm means that the Ajax app and sirens will not shout and expose you. But a security company and other users will be alerted instantly. You can use both personal and common duress password.
What is a duress password and how do you use it?
Scenarios and sirens react to disarming under duress in the same way as to normal disarming.
To use a common duress password:
Enter the common duress password and press the disarming key .
For example, 4321
To use a personal duress password:
Enter user ID, press *, then enter personal duress password and press the disarming key.
For example: 02 * 4422
How the re alarm muting function works
Using the KeyPad, you can mute the interconnected re detectors alarm by pressing the Function button (if the corresponding setting is enabled). The reaction of the system to pressing a button depends on the state of the system:
Interconnected FireProtect Alarms have already propagated –– by the first press of the Function button, all sirens of the re detectors are muted, except for those that registered the alarm. Pressing the button again mutes the remaining detectors.
The interconnected alarms delay time lasts –– by pressing the Function button, the siren of the triggered FireProtect/FireProtect Plus detector is muted.
Learn more about interconnected alarms of re detectors
The Ajax security system allows conducting tests for checking the functionality of connected devices.
The tests do not start straight away but within a period of 36 seconds when using the standard settings. The test time start depending on the settings of the detector scanning period (the paragraph on “Jeweller” settings in hub settings).
Jeweler Signal Strength Test
Before installing the detector, make sure that you have selected the optimal location and it is in compliance with the guidelines contained in this manual!
The keyPad should be attached to the vertical surface.
- Attach the SmartBracket panel to the surface using bundled screws, using at least two xing points (one of them — above the tamper). After selecting other attachment hardware, make sure that they do not damage or deform the panel.
The double-sided adhesive tape may be only used for temporary attachment of the KeyPad. The tape will run dry in course of time, which may result in the falling of the KeyPad and damage to the device.
- Put KeyPad on the attachment panel and tighten the mounting screw on the body underside.
As soon as the KeyPad is xed in SmartBracket, it will blink with the LED X (Fault) — this will be a signal that the tamper has been actuated.
If the malfunction indicator X did not blink after installation in SmartBracket, check the status of the tamper in the Ajax app and then check the xing tightness of the panel.
If the KeyPad is torn off from the surface or removed from the attachment panel, you will receive the notice cation.
KeyPad Maintenance and Battery Replacement
Check the KeyPad operating capability on a regular basis.
The battery installed in the KeyPad ensures up to 2 years of autonomous operation (with the inquiry frequency by the hub of 3 minutes). If the KeyPad battery is low, the security system will send the relevant notices, and the malfunction indicator will smoothly light up and goes out after each successful passcode entry.
How long Ajax devices operate on batteries, and what affects this
- SmartBracket mounting panel
- Batteries AAA (pre-installed) — 4 pcs
- Installation kit
- Quick Start Guide
|Protection against passcode guessing||Yes|
|Frequency band||868.0 – 868.6 MHz or 868.7 – 869.2 MHz depending on the region of sale|
|Compatibility||Operates only with all Ajax, and hubs range extenders|
|Maximum RF output power||Up to 20 mW|
|Modulation of the radio signal||GFSK|
|Radio signal range||Up to 1,700 m (if there are no obstacles)|
|Power supply||4 × AAA batteries|
|Power supply voltage||3 V (batteries are installed in pairs)|
|Battery life||Up to 2 years|
|Operating temperature range||From -10°C to +40°C|
|Operating humidity||Up to 75%|
|Overall dimensions||150 × 103 × 14 mm|
|Certification||Security Grade 2, Environmental Class II in conformity with the requirements of EN 501311, EN 50131-3, EN
Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY COMPANY products is valid for 2 years after the purchase and does not apply to the pre-installed battery.
If the device does not work correctly, you should rst contact the support service — in half of the cases, technical issues can be solved remotely!
The full text of the warranty
Technical support: [email protected]
Documents / Resources
|AJAX 8706 KeyPad Wireless Touch Keyboard [pdf] User Manual|
8706, KeyPad Wireless Touch Keyboard