1. Inleiding
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Alienware AW Pro Wireless Gaming Headset. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.

Figure 1: Alienware Pro Wireless Gaming Headset and accessories.
2. Pakketinhoud
Verifieer dat alle items in jou pakket teenwoordig is:
- Alienware Pro Wireless Headset
- USB-C draadlose dongel
- USB-A na USB-C-adapter
- USB-A na USB-C kabel
- Afneembare Boom Mic
- Mic Shield
- Dokumentasie (hierdie handleiding)
3. Opstelling
3.1 Aanvanklike laai
Before first use, fully charge your headset. Connect the provided USB-A to USB-C cable to the headset's USB-C port and a power source. A full charge provides up to 75 hours of battery life via Bluetooth (ANC off) or 70 hours via 2.4GHz (ANC off). A 15-minute rapid charge can provide up to 8 hours of playback (ANC off).
3.2 Die mikrofoon koppel
Insert the detachable boom mic into the designated port on the left earcup. Ensure it is securely connected. The mic shield can be placed over the microphone for reduced plosive sounds.

Figure 2: Attaching the detachable boom microphone.
3.3 Konnektiwiteitsopsies
The headset supports tri-mode connectivity: 2.4GHz wireless, Bluetooth 5.3, and USB wired connection.
3.3.1 2.4GHz Draadlose Verbinding
- Insert the USB-C Wireless Dongle into a compatible USB-C port on your device (PC, gaming console). Use the USB-A to USB-C adapter if your device only has USB-A ports.
- Power on the headset. It should automatically connect to the dongle. The LED indicator on the headset will confirm connection.
3.3.2 Bluetooth-verbinding
- Skakel die headset aan.
- Activate Bluetooth pairing mode on the headset (refer to the operating controls section for specific button presses).
- On your device (PC, mobile, etc.), go to Bluetooth settings and select "Alienware Pro Headset" from the list of available devices.
- The headset supports Bluetooth 5.3 with a range of up to 30 meters.
3.3.3 USB Wired Connection
Connect the headset directly to your device using the USB-A to USB-C cable for a wired audio and charging connection.

Figure 3: Connectivity options with dongle and adapter.
3.4 Sagteware-installasie
For full customization and advanced features, install the Alienware Command Center software on your PC. This software allows you to tailor your sound experience, including Dolby Atmos integration, and manage headset settings.

Figure 4: Customizing audio settings via Alienware Command Center.
4. Bediening van die oorfone
4.1 kontroles oorview
The headset features intuitive controls for power, volume, microphone, and ANC modes. Refer to the product diagram for exact button locations.

Figure 5: Built-in controls on the headset.
4.2 Oudio-kenmerke
4.2.1 50mm Graphene-Coated Drivers
The headset is equipped with 50mm graphene-coated dynamic drivers, providing high-fidelity audio with a frequency response up to 40 KHz for an immersive sound experience.
Video 1: Demonstration of Alienware 50mm Graphene-Coated Drivers technology.
4.2.2 Aktiewe geraaskansellasie (ANC)
Engage Active Noise Cancellation to minimize external distractions and maintain focus during gameplay or other activities. The headset features Hybrid Noise Cancellation technology.
Video 2: Explanation of Alienware Active Noise Cancellation feature.
4.2.3 Deursigtigheidsmodus
Transparency Mode allows you to hear your surroundings without removing the headset, useful for situational awareness.
4.3 Gebruik van mikrofoon
The two-mic AI Noise Cancellation system focuses on your voice, ensuring clear communication by filtering out background noise. Adjust microphone volume and settings via the Alienware Command Center software.

Figure 6: Two-Mic AI Noise Cancellation in action.
5. Onderhoud
5.1 Skoonmaak
To clean your headset, use a soft, dry cloth. Avoid abrasive cleaners, solvents, or harsh chemicals. For earcups, gently wipe with a slightly damp lap en laat dit heeltemal lugdroog word voor gebruik.
5.2 Berging
Store the headset in a cool, dry place away from direct sunlight and extreme temperatures. When not in use, it is recommended to store it in a protective case to prevent damage.
6. Probleemoplossing
If you encounter issues with your Alienware Pro Wireless Gaming Headset, refer to the following common solutions:
6.1 No Audio or Intermittent Sound
- Kontroleer verbinding: Ensure the 2.4GHz dongle is properly inserted, or Bluetooth is correctly paired. For wired connection, verify the USB cable is secure.
- Krag en battery: Confirm the headset is powered on and has sufficient battery charge.
- Volumevlakke: Check both the headset's volume control and your device's audio output settings.
- Oudiobron: Ensure the correct audio output device is selected on your computer or console.
- Drivers/Software: Update your audio drivers and Alienware Command Center software to the latest version.
6.2 Mikrofoonprobleme
- Mikrofoonverbinding: Ensure the detachable boom mic is fully inserted into its port.
- Dempstatus: Kontroleer of die mikrofoon op die oorfone of in jou toestel se instellings gedemp is.
- Invoertoestel: Verify that the Alienware Pro Headset microphone is selected as the default input device in your system's sound settings.
- Sagteware instellings: Adjust microphone sensitivity and AI Noise Cancellation settings within Alienware Command Center.
6.3 Konnektiwiteitsprobleme
- Koppel Bluetooth weer: If Bluetooth connection is unstable, unpair and re-pair the headset with your device.
- Dongle Re-connection: For 2.4GHz, try unplugging and re-inserting the USB dongle.
- Inmenging: Beweeg weg van ander draadlose toestelle wat steuring kan veroorsaak.
- Firmware-opdatering: Check for and install any available firmware updates for the headset via Alienware Command Center.
7. Spesifikasies
| Kenmerk | Detail |
|---|---|
| Model Naam | AW Pro Headset |
| Verbindingstegnologie | Bluetooth / 2.4 GHz radio frequency / USB |
| Draadlose kommunikasietegnologie | 2.4GHz, Bluetooth 5.3 |
| Bluetooth-reeks | 30 meter |
| Geraasbeheer | Hibriede geraasonderdrukking |
| Tipe oudiobestuurder | Dynamic Driver (50mm Graphene-Coated) |
| Frekwensierespons | 40 KHz |
| Batterylewe | Up to 75 Hours (Bluetooth, ANC off) |
| Laai tyd | 15 minutes for up to 8 hours playback (ANC off) |
| Mikrofoon | Detachable Boom Mic with 2-Mic AI Noise Cancellation, Beamforming |
| Spesiale kenmerke | Hearing Protection, Transparency Mode |
| Versoenbare toestelle | Gaming Consoles, Computers, Mobile Devices |
| Item gewig | 11 onse (312g) |
| Produk afmetings | 3.55 x 5.91 x 8.07 duim (9.02 x 15.01 x 20.50 cm) |
| UPC | 884116469728 |

Figure 7: Headset dimensions.
8. Waarborg en Ondersteuning
For warranty information, technical support, or further assistance, please visit the official Alienware or Dell support website. You can find drivers, firmware updates, and detailed troubleshooting guides there.
Vervaardiger: Dell





