RETEKESS TD158 Queue Wireless Calling System User Manual

1. Product Introduction

Thank you for using the Retekess TD158 Paging System. This system utilizes RF wireless technology and consists of a keyboard transmitter and multiple coaster pagers. Each keyboard transmitter can pair with up to 999 coaster pagers, making it suitable for various environments such as fast food restaurants, coffee houses, pizza shops, 4S stores, churches, and other places with waiting guests. The system aims to improve overall efficiency, service levels, reduce labor costs, and enhance the establishment's image.

The standard package includes 1 transmitting host, 10 receivers, 2 power adapters, 1 charger base, and 1 user manual.

Figure 1: Package Contents

2. Setup Instructions

2.1 Power On

1. Connect the power supply to the keyboard transmitter. The power indicator will illuminate, and the screen will display 3 numbers.
2. Place the pagers on the charging base and connect the power source. While charging, the green light on the pager will flash. Once fully charged, the green light will remain solid. A red light will flash if the pager is not properly charged.

2.2 Pairing Pagers (F2 Setting)

To pair a coaster pager with the system:

1. Press the SETTING button on the keyboard transmitter to enter setting mode.
2. Use the +/- buttons to navigate to "F2" (Pairing mode). Press √ to confirm.
3. Enter the desired pager ID (1-999) using the keyboard.
4. Pick up the pager from the charging base.
5. Press the √ button within 3 seconds. The pager will beep and flash, indicating successful pairing.

2.3 Setting Keyboard Transmitter ID (F1 Setting)

This setting is used when you need to use more than one keyboard transmitter with the same pager system or if there is interference from another system.

1. Press the SETTING button to enter setting mode.
2. Use the +/- buttons to navigate to "F1" (Transmitter ID setting). Press √ to confirm.
3. Enter the desired ID (1-999) for the keyboard transmitter using the keyboard.
4. Press √ to confirm.

Note: Do not modify the ID unless necessary, as all pagers will need to be re-paired after changing the ID.

3. Operating Instructions

3.1 Calling Function

To call a pager:

1. Input the pager number using the keyboard.
2. Press the CALL button. The corresponding pager will activate its reminder mode.

The default reminder mode is Vibration + Beep + Flash. The pager will stop reminding when it is placed back on the charging base or when the set reminder time expires.

If an incorrect number is entered, press the back button to delete and re-enter the correct number.

3.2 Reminder Modes (F4 & F5 Settings)

The TD158 offers 4 matching reminder modes: Flash, Flash + Vibration, Flash + Beep, and Flash + Beep + Vibration. These can be customized to suit different environments.

Figure 2: Available Reminder Modes

Setting Beep Mode (F4)

1. Press the SETTING button to enter setting mode.
2. Navigate to "F4" using +/-. Press √ to confirm.
3. Enter a number (0, 1, 2, or 3) via the keypad:
   • 0: Beep close mode
   • 1: Slow mode
   • 2: Medium-speed mode (Default)
   • 3: Fast mode
4. Pick up the pager from the charging base and press √ within 3 seconds to confirm. The pager will beep and flash.

Setting Vibration Mode (F5)

1. Press the SETTING button to enter setting mode.
2. Navigate to "F5" using +/-. Press √ to confirm.
3. Enter a number (0 or 1) via the keypad:
   • 0: Vibration close mode
   • 1: Vibration on mode
4. Pick up the pager from the charging base and press √ within 3 seconds to confirm. The pager will beep and flash.

3.3 Setting Pager Reminder Time (F3 Setting)

This controls how long the pager will alert the customer.

1. Press the SETTING button to enter setting mode.
2. Navigate to "F3" using +/-. Press √ to confirm.
3. Enter the desired time (1-200 seconds) via the keypad. If 0 seconds is set, the pager will alarm continuously until returned to the base. The default setting is 30 seconds.
4. Pick up the pager from the charging base and press √ within 3 seconds to confirm. The pager will beep and flash.

3.4 One-Key Shutdown

To turn off all pagers on the charging base:

1. Ensure all pagers are placed on the charging base.
2. Press 0 on the keyboard transmitter.
3. Press the CALL button. All pagers in the charging base will turn off.

Figure 3: One-Key Shutdown

4. Maintenance

4.1 Charging

The pagers are equipped with a built-in 300mAh rechargeable lithium battery. When placed on the charging base, the green light flashes during charging and becomes solid when fully charged. If the pager's battery is low, "Lo" will be displayed on its digital tube (for models with a digital tube).

Figure 4: Pager Charging and Low Battery Indicator

Charging time: 2-3 hours. Continuous usage: 7-8 hours. Standby time: 12 hours.

4.2 Storage

Do not leave pagers charging or in standby mode for extended periods when not in use, as this can reduce battery performance. Disconnect the charging base when not in use.

4.3 Cleaning

The keyboard transmitter features a high-sensitive touch keypad, which is comfortable to operate and easy to clean. The pagers are IP33 life waterproof, making them suitable for environments like restaurants and food trucks.

5. Troubleshooting

• Pager displays "Lo": This indicates a low battery. Place the pager on the charging base to recharge it.

• Pagers not responding to calls: Ensure the keyboard transmitter is powered on and the pagers are charged. Check if the pager ID is correctly entered. If multiple transmitters are used, ensure their IDs are correctly set and pagers are paired to the correct transmitter ID.

• Interference: If you experience interference, consider changing the ID of the keyboard transmitter (F1 setting). Remember to re-pair all pagers after changing the transmitter ID.

• Pagers not turning off: Ensure all pagers are on the charging base before attempting the one-key shutdown (0 + CALL). If a pager is not on the base, it will not turn off with this function.

• Wrong number input: If you input an incorrect number on the keypad, press the back button to delete it and then re-enter the correct number.

6. Specifications

6.1 Coaster Pager

Figure 5: Coaster Pager Dimensions

6.2 Keyboard Transmitter

Figure 6: Keyboard Transmitter Dimensions

7. User Tips

• Multiple Keypads: The system supports multiple keypads calling the same pager. This is useful for establishments with multiple service windows or counters. To enable this, set the ID of each transmitting host to be the same as the pagers you wish it to control.

• Range Considerations: The system has a long working distance, up to 100m indoors and 300m outdoors. However, actual range can vary based on environmental factors like walls and obstacles. Position the transmitter centrally for best coverage.

• Battery Life: Pagers offer a standby time of approximately 12 hours and continuous use for 7-8 hours. Ensure pagers are regularly charged, especially during peak operating hours, to avoid service interruptions.

• Customization: The system supports logo customization on the pagers. Contact customer service for details on personalizing your pagers.

8. Safety and Precautions

8.1 RF Energy Exposure and Product Safety Guide

ATTENTION! Before using this radio, read this guide which contains important operating instructions for safe usage and RF energy awareness and control for compliance with applicable standards and regulations.

This radio uses electromagnetic energy in the radio frequency (RF) spectrum. Improper use can cause biological damage. All Retekess radios are designed, manufactured, and tested to meet government-established RF exposure levels. Users should be fully aware of and able to control their exposure to meet occupational requirements. Refer to the product label and this manual for RF exposure information.

8.2 Unauthorized Modification and Adjustment

Changes or modifications not expressly approved by the party responsible for compliance may void the user's authority to operate this radio. To comply with requirements, transmitter adjustments should only be made by certified personnel. Replacement of any transmitter component not authorized by local government radio management departments could violate regulations.

8.3 FCC Requirements

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

8.4 CE Requirements

Henan Eshow Electronic Commerce Co., Ltd declares that the radio equipment type is in compliance with the essential requirements and other relevant provisions of RED Directive 2014/53/EU and the ROHS Directive 2011/65/EU and the WEEE Directive 2012/19/EU. The full text of the EU declaration of conformity is available at www.retekess.com.

8.5 IC Requirements (Licence-exempt radio apparatus)

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

8.6 Hearing Protection

WARNING!

• Use the lowest volume necessary.
• Turn down the volume before adding headset or earpiece.
• Limit the amount of time you use headsets or earpieces at high volume.
• When using the radio without a headset or earpiece, do not place the radio's speaker directly against your ear.
• Exposure to loud noises from any source for extended periods of time may temporarily or permanently affect your hearing.

8.7 Avoid Burns

WARNING!

• Do not use any portable radio that has a damaged antenna.
• Exercise care when handling batteries, especially when placing them near metal objects, to avoid short circuits and potential burns.
• When the transceiver is used for long transmissions, the radiator and chassis may become hot.

8.8 Safety Operation

Forbid!

• Do not use charger outdoors or in moist environments; use only in dry locations/conditions.
• Do not disassemble the charger, as this may result in electrical shock or fire.
• Do not operate the charger if it is broken or damaged.
• Do not place a portable radio in the area over an airbag or in the airbag deployment area.
• Pull by the plug rather than the cord when disconnecting the charger.
• Unplug the charger from the AC outlet before maintenance or cleaning.
• The adapter shall be installed near the equipment and shall be easily accessible.
• Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to instructions.
• The plug is considered the disconnect device of the adapter.
• The operating temperature of the EUT cannot exceed the specified range.

8.9 Avoid Choking Hazard

WARNING!

Small Parts. Not for children under 3 years.

9. Warranty and Support

9.1 Warranty Information

Most new products carry a two-year manufacturer's warranty from the date of purchase. This guarantee card should be kept by the user; no replacement will be issued if lost.

9.2 Obtaining Service

For warranty and after-sales service, please contact the seller from whom you purchased the product. For warranty service, a receipt or proof of purchase from the actual seller is required for verification.

9.3 Exclusions from Warranty Coverage

• Any product damaged by accident.
• Misuse or abuse of the product, or damage resulting from unauthorized alterations or repairs.
• If the serial number has been altered, defaced, or removed.

9.4 Contact Information

For further assistance or to view a list of Retekess-approved accessories, visit: www.Retekess.com.

Email support: support@retekess.com