BESDER 1080P HD WiFi IP Camera User Manual

1. Introduction

Thank you for choosing the BESDER 1080P HD WiFi IP Camera. This manual provides detailed instructions for setting up, operating, and maintaining your security camera. Please read this guide thoroughly before use and keep it for future reference.

This camera features 1080P HD resolution, AI humanoid detection, two-way audio, night vision, and flexible storage options, making it suitable for various indoor and outdoor surveillance needs.

2. Safety Information

⚠️ Camera products can only be used for purposes permissible under applicable law and regulations. Misuse of the product for any illegal activities is strictly forbidden. Please comply with the applicable laws and regulations in your country/area.

• Ensure the power supply is 12V DC 1A.
• Do not expose the camera to extreme temperatures outside its operating range (-10°C to 60°C).
• Keep the camera away from strong magnetic fields.
• Do not attempt to disassemble or modify the camera, as this will void the warranty.
• Ensure all cables are properly sealed and protected, especially for outdoor installations, to maintain IP66 waterproof rating.

3. Package Contents

Please check the package for the following items:

Figure 3.1: Package Contents

• 1x 1080P WiFi Camera
• 1x DC12V 1A Power Adapter
• 1x Waterproof Lid
• 1x Screw Bag (for mounting)
• 1x User Manual (Quick Start Guide PDF available for download)
• (Optional) TF Card (if ordered with the camera)

4. Product Overview

Familiarize yourself with the camera's components and dimensions:

Figure 4.1: Camera Components and Dimensions

The camera features a durable metal shell, making it vandal-proof and suitable for outdoor use.

5. Setup

5.1. App Installation and Account Registration

The camera uses the iCSee app for mobile control and monitoring.

1. **Download the iCSee App**: Search for 'iCSee' on the App Store (iOS) or Google Play Store (Android), or scan the QR codes provided in the Quick Start Guide (Page 3 of PDF).
2. **Register an Account**: Open the iCSee App and tap 'Sign Up'. Follow the on-screen instructions to register using a valid email or mobile phone number. You will need to validate your email.
3. **Log In**: After successful registration and activation, log in to your iCSee account.

5.2. SD Card Installation (Optional)

If you plan to use local storage, install a Micro SD card (up to 128GB, not included unless purchased as an option) before powering on the camera.

Figure 5.1: SD Card Installation

1. Locate the SD card slot on the camera (refer to Figure 4.1).
2. Carefully open the cover using a small screwdriver.
3. Insert the Micro SD card into the slot until it clicks into place.
4. Close the cover securely.

Note: The camera does not support hot-plugging. Always insert the SD card before powering on or reboot the camera after insertion.

5.3. Powering On

Connect the DC12V 1A power adapter to the camera's power input. The camera will power on and begin its configuration process. Wait approximately 1 minute for the camera to initialize.

5.4. Network Connection

The camera supports both wireless (WiFi) and wired (Ethernet) connections.

Figure 5.2: Wireless and Wired Connection Methods

Important Notes for Network Connection:

• This camera only supports 2.4GHz WiFi networks. 5GHz WLAN is not supported.
• For a stable network connection, ensure the camera and your mobile device are close to the router during setup.
• Avoid using special characters or symbols (e.g., @!#$&*) in your WiFi name and password, as this may cause connection issues.
• Ensure your mobile device has location services and WiFi turned on, and grant necessary permissions to the iCSee app.
• If connection fails, reset the camera by long-pressing the RESET button for 8 seconds (the device will make a tone). Then repeat the connection steps.

5.4.1. Wireless Connection (WiFi)

1. **Reset Camera**: If this is the first connection or you are having issues, reset the camera as described above.
2. **Enable Bluetooth & WiFi**: On your mobile phone, go to Settings and ensure both Bluetooth and WiFi are enabled.
3. **Open iCSee App**: Launch the iCSee app and tap the '+' icon in the center or upper right corner to add a device.
4. **Bluetooth Connection Confirmation**: The app will search for Bluetooth devices. Confirm the connection when prompted.
5. **WiFi Configuration**: Enter your 2.4GHz WiFi network name and password.
6. **Connect**: Wait for the device to connect to the app.
7. **Name Camera**: Pick a name for your camera (e.g., 'Living Room', 'Outdoor') and tap 'Save'.
8. **Alarm Settings**: Select 'Alarm' for recording (only record alarm video) and tap 'Next'.
9. **Enable Push Notifications**: Open the 'Alarm Push Switch' and tap 'Done'.

5.4.2. Wired Connection (Ethernet)

If a wireless connection is not feasible or preferred, you can connect the camera via an Ethernet cable to your router. The camera will automatically detect the wired connection.

5.4.3. AP Mode (Direct Connection)

If you need to connect directly to the camera without a router, you can use AP Mode.

Figure 5.3: AP Mode Connection

If the device is not in direct connection (AP) mode, press the Reset button three times to enter the direct mode. Most devices will voice "enter the direct connection mode".

5.5. Mounting the Camera

The camera comes with a flexible 2-axis mounting bracket, allowing for various installation angles (ceiling, wall, etc.).

Figure 5.4: Flexible Mounting Options

1. Choose a suitable location for installation.
2. Use the provided screw set to securely attach the mounting base to the desired surface.
3. Adjust the camera angle as needed. The bracket offers vandal-proof wire protection.
4. For outdoor installations, use the waterproof lid to protect cable connections.

6. Operation

6.1. Remote Access and Live View

Access and monitor your house anytime, anywhere via the iCSee app on your phone, tablet, or laptop. You can also access it via web browsers like IE, Chrome, Firefox, and Edge by visiting www.xmeye.net.

Figure 6.1: Easy Remote Access via App

The camera supports multiple viewers, allowing you to share access with family members.

6.2. Two-Way Audio

The camera has a built-in microphone and speaker, enabling real-time two-way communication. You can talk to anyone near the camera, for example, to greet visitors or warn intruders.

Figure 6.2: Two-Way Audio Communication

6.3. AI Humanoid Detection and Motion Alerts

The camera features intelligent AI humanoid detection, which can distinguish human shapes from other moving objects. This reduces false alarms. When motion or loud sound is detected, the camera will push alarm notifications to your mobile phone.

Figure 6.3: Motion Detection Alerts

Figure 6.4: AI Humanoid Detection

6.4. DIY Alarm Voice and Default Bell

You can customize the alarm sound. The camera supports a default bell or a 3-second custom alarm bell using your own voice. This feature can be used to deter potential intruders by making them think someone is actively monitoring.

Figure 6.5: DIY Alarm Voice Setup

6.5. Smart Dual Light Modes / Day and Night Monitoring

The camera provides clear monitoring both day and night with its 10M infrared night vision and 4pcs Array LEDs. It automatically switches between day and night modes.

Figure 6.6: Day and Night Monitoring

6.6. Storage Options

The camera offers two modes of recording storage:

• **SD Card Record**: Supports up to 128GB Micro SD card for local storage.
• **Cloud Storage**: Cloud recording is available (may require an extra subscription cost) for enhanced data security and accessibility.

Figure 6.7: Cloud Storage + TF Card

The H.265X new storage design ensures lower storage consumption, more stable, and more durable recording.

6.7. ONVIF Support

The camera supports the ONVIF protocol, allowing it to be connected to third-party Network Video Recorders (NVRs) for centralized management.

Figure 6.8: ONVIF Support

7. Maintenance

• **Cleaning**: Use a soft, dry cloth to clean the camera lens and body. Do not use harsh chemicals or abrasive cleaners.
• **Firmware Updates**: Regularly check the iCSee app for firmware updates to ensure optimal performance and security.
• **Cable Protection**: Periodically inspect all cables for wear and tear, especially for outdoor installations. Ensure waterproof connections remain sealed.
• **Power Supply**: Use only the provided power adapter or a compatible 12V 1A adapter.

8. Troubleshooting

8.1. Common Issues & Solutions

Q: Where can I find the serial No. of the camera?

A: For security reasons, the serial number is not printed on the package. You can find it in the iCSee app under 'Camera Setting' > 'About' after setup.

Q: Why did I fail to connect the camera to my phone?

A:

• Ensure your WiFi network is 2.4GHz. 5GHz networks are not supported.
• Place the camera and your mobile device close to the router during setup.
• Avoid special characters (@!#$&*) in your WiFi name and password.
• Turn on location services and WiFi on your mobile device, and grant app permissions.
• If issues persist, reset the camera by long-pressing the RESET button for 8 seconds, then try connecting again.

Q: Why can't the camera recognize the Micro SD Card?

A:

• The camera does not support hot-plugging. Insert the Micro SD Card before powering on the camera, or reboot the camera after inserting the card.
• Use a high-quality Micro SD Card from a reliable brand.
• Ensure the Micro SD Card is installed properly.

Q: Why can't I get app alarm notifications?

A:

• Make sure 'Smart security' is enabled and 'Open' in the app.
• Set 'Human detection' to 0.6S in the app settings.
• Ensure 'No-disturb Settings' are disabled.
• You must be logged into the iCSee app with your account.
• Allow iCSee to push notifications in your phone's system settings.

Q: Is the camera body heated?

A: Some users report the camera body can get warm, but it generally operates within normal temperature ranges. For optimal performance, ensure proper ventilation if installed in an enclosed space.

Q: What is the operating temperature range?

A: The camera is designed to operate in temperatures from -10°C to 60°C.

Q: Can the camera work with a power adapter extension cable?

A: Yes, some users have successfully used extension cables (e.g., 8 meters) for the power adapter. However, ensure the extension cable is of good quality to avoid power loss or interference.

Q: Can this camera work without a recorder (NVR)?

A: Yes, the camera can work independently with SD card storage or cloud storage via the iCSee app. It also supports ONVIF for integration with NVRs.

Q: Does the camera have a web interface?

A: Yes, you can access the camera via web browsers like IE, Chrome, Firefox, and Edge by visiting www.xmeye.net.

9. Specifications

10. User Tips

• **Optimal WiFi Signal**: For best performance, ensure your camera is installed in an area with strong 2.4GHz WiFi signal. If the signal is weak, consider using a wired Ethernet connection.
• **SD Card Reliability**: Use a reputable brand for your Micro SD card to ensure reliable recording and prevent data corruption.
• **Regular Reboots**: If the camera stops recording to the SD card after several days, a simple power cycle (unplugging and replugging the power adapter) can often resolve the issue.
• **Firmware Updates**: Keep the camera's firmware updated through the iCSee app to benefit from the latest features and security enhancements.
• **Power Cable Length**: If using a long power extension cable, ensure it is of sufficient gauge to prevent voltage drop, which can affect camera performance.

11. Warranty and Support

For any technical support or warranty inquiries, please contact the seller or refer to the official product page. A detailed user manual in PDF format is available for download from the product page for further information.