1. Introduction
Thank you for choosing the RAYKUBE Wifi Electronic Door Lock. This smart lock offers multiple unlocking methods including fingerprint, password, smart card, mechanical key, and remote access via the Tuya/Smart Life APP. It is designed to enhance the security and convenience of your home or office. Please read this manual carefully before installation and use to ensure proper operation and to maximize the product's lifespan.
2. Main Features
- Multiple Unlocking Methods: Fingerprint, Password, Smart Card, Mechanical Key, Tuya/Smart Life APP.
- Remote Access: Unlock remotely via the Tuya/Smart Life APP from anywhere.
- Temporary Passwords: Generate time-limited or one-time passwords for guests or service providers.
- Unlock Records: View a history of who unlocked the door and when via the APP.
- Voice Prompts: Supports 8 languages for voice guidance (Arabic, English, Indonesian, Portuguese, Russian, Spanish, Thai, Vietnamese).
- Normal Open Mode: Allows the door to remain unlocked for free access when desired.
- Privacy Locking: Prevents common users from unlocking from the outside when activated from the inside.
- Emergency Power: Micro-USB port for emergency power supply if batteries run out.
- Wide Compatibility: Suitable for door thickness between 35-55mm.
- Reversible Handle: Universal design for both right and left-handed doors.
Figure 1: RAYKUBE FG5 Plus/H4 Smart Door Lock overview with language and mortise size options.
Figure 2: Visual representation of the main features and unlock methods.
Figure 3: Supported voice prompt languages.
3. Package Contents
The package includes the following items:
- Front panel x 1
- Rear panel x 1
- Mortise lock x 1 (options available, please select the correct size)
- Smart card x 5
- Mechanical Key x 2
- Screw Kit x 1
Figure 4: FG5 Plus package contents.
Figure 5: H4 package contents.
4. Specifications
| Attribute | Value |
|---|---|
| Brand | RAYKUBE |
| Model Number | R-FG5 Plus/H4 |
| Connectivity | WiFi (Tuya Version) |
| Material | Aluminium Alloy |
| Ways To Unlock | App, Mechanical Keys, Card, WiFi, Password, FINGERPRINT |
| Fingerprint Reader | FPC Sensor (Semiconductor Sensor) |
| Color Options | Gold / Black (H4 also in Red Bronze) |
| Card User Capacity | 100 |
| Fingerprint User Capacity | 100 |
| Chip Type | Dual Core Driver |
| Fingerprint Recognition Speed | 0.3 seconds |
| Touch Screen Material | IML Material |
| Power Supply | 4 x AAA 1.5V batteries (not included) |
| Operating Temperature | -25 to 55 Centigrade |
| Password Function | Supports virtual password |
| Suitable Door Type | Steel Door, Wooden Door, Brass Door, Stainless Steel Door, Broken Bridge Aluminium Door, Sliding Door |
| Suitable Door Thickness | 35-55mm (some models up to 100mm) |
| Handle Direction | Direction Reversible |
5. Installation
5.1. Measuring Your Door and Mortise Lock
Before installation, it is crucial to measure your existing mortise lock and door dimensions to ensure compatibility and select the correct mortise size. The lock supports various mortise sizes; if you are unsure, please contact customer support.
Figure 6: Guide for measuring your old mortise lock.
Figure 7: Example of measuring a mortise lock.
5.2. Door Type and Thickness
The lock is suitable for various door types including Steel, Wooden, Brass, Stainless Steel, Broken Bridge Aluminium, and Sliding Doors. Ensure your door thickness is within the 35-55mm range (some models support up to 100mm). If your door is thicker, please consult the seller.
Figure 8: Compatible door types and thickness range.
5.3. Handle Direction Adjustment
The handle direction is reversible to accommodate both left and right-handed doors. Refer to the detailed installation guide provided with your product for specific instructions on how to adjust the handle direction.
6. Setup
6.1. Battery Installation
The lock requires 4 x AAA 1.5V batteries (not included). The battery box is located in the back handle. Ensure batteries are inserted with correct polarity.
Figure 9: Battery box and reset button location.
6.2. App Connection (Tuya/Smart Life)
To connect your lock to the Tuya or Smart Life app:
- Download the Tuya Smart or Smart Life app from your smartphone's app store.
- Register or log in to your account.
- Follow the in-app instructions to add a new device.
- Ensure your phone's WiFi is enabled and the lock is within range of your WiFi router.
- The app will guide you through the pairing process.
Figure 10: Smart lock WiFi connectivity diagram.
7. Operating Instructions
7.1. Unlocking Methods
The lock supports five primary unlocking methods:
- Fingerprint: Place your registered finger on the semiconductor fingerprint reader.
- Password: Enter your registered password on the touch keypad.
- Smart Card: Tap your registered smart card on the card reading area.
- Mechanical Key: Insert the mechanical key into the keyhole and turn.
- Tuya/Smart Life APP: Use the app for remote unlocking or temporary password generation.
Figure 11: Overview of unlock methods.
7.2. Remote Unlocking via APP
To unlock the door remotely using the app:
- Open the Tuya Smart or Smart Life app.
- Select your smart lock.
- Press '9#' on the lock's keypad to send an unlock request to the app.
- On your phone, confirm the remote opening request.
Video 1: Demonstration of various unlock methods and privacy features.
Figure 12: Remote unlocking via app.
7.3. Temporary Passwords
You can generate temporary passwords for guests or one-time use through the app. These passwords can be set with specific validity periods.
Figure 13: Temporary password settings in the app.
7.4. Privacy Locking
The lock features a privacy locking switch on the back unit. When activated, common users cannot open the lock from the outside using fingerprint, password, or smart card. Only the administrator user can override this setting.
Figure 14: Privacy locking switch on the back unit.
7.5. Unlock Records
The app keeps a detailed record of all unlock events, including the user and method used. This allows you to monitor access to your property.
Figure 15: Unlock records in the app.
8. Maintenance
- Battery Replacement: Replace all four AAA batteries when the low battery warning is issued. Expect 6-8 months of battery life with normal use.
- Emergency Power: In case of complete battery drain, use a mechanical key or connect a Micro-USB power bank to the emergency port for temporary power.
- Cleaning: Wipe the lock surface with a soft, dry cloth. Avoid using abrasive cleaners or solvents.
- Firmware Updates: Regularly check the Tuya/Smart Life app for any available firmware updates to ensure optimal performance and security.
Figure 16: Emergency key and Micro-USB power port.
9. Troubleshooting
- App Not Connecting: Ensure your phone's WiFi is active and the lock is within range. Try resetting the lock and re-pairing with the app if issues persist.
- Short Battery Life: Ensure you are using high-quality AAA batteries. Frequent WiFi activity can drain batteries faster.
- Lock Not Responding: Check battery levels. If batteries are dead, use the mechanical key or emergency USB power.
- Fingerprint Not Recognized: Ensure your finger is clean and dry. Re-register your fingerprint if recognition issues continue.
- Sound Issues: The lock's sound prompts can be adjusted or disabled via the Tuya/Smart Life app settings.
- Outdoor Use Concerns: While suitable for street-facing doors, the lock is not fully waterproof. Protect it from direct rain and extreme cold to prevent damage.
10. User Tips
- Mortise Lock Selection: Always measure your existing mortise lock carefully before purchasing to ensure the correct fit.
- Multiple Fingerprints: You can register multiple fingerprints for a single user for added convenience.
- Remote Password Management: Utilize the app's feature to generate temporary passwords for visitors, enhancing security and convenience.
- Auto-Lock Feature: The lock automatically engages when the door is closed. From the inside, the handle always allows exit.
- Language Settings: The lock supports 8 voice prompt languages. Refer to the manual for instructions on how to change the language settings.
11. Warranty and Support
For warranty information, technical support, or any questions not covered in this manual, please contact the RAYKUBE Official Store directly. Keep your purchase records for any warranty claims.