NETUM NT-1809DD

Contents

NETUM Bluetooth Thermal Receipt Printer User Manual

Models: NT-1809DD, 5890K

1. Introduction

Thank you for choosing the NETUM Bluetooth Thermal Receipt Printer. This compact and portable printer is designed for commercial use, offering versatile connectivity options including Bluetooth and USB. It is compatible with Android, iOS, Windows, and Linux operating systems, making it ideal for various point-of-sale (POS) applications.

This manual provides detailed instructions for setting up, operating, and maintaining your printer, along with troubleshooting tips to ensure optimal performance.

NETUM Bluetooth Thermal Receipt Printer

Figure 1: NETUM Bluetooth Thermal Receipt Printer

2. Product Overview

2.1. Features

  • Compact and portable design for easy carrying.
  • Supports Bluetooth and USB connectivity.
  • Compatible with Android, iOS, Windows, and Linux.
  • High-speed thermal printing.
  • Built-in rechargeable battery for mobile use.

2.2. Components

Diagram of printer components including Paper Exit, Feed Button, State of Light, Power Light, Power Control Button

Figure 2: Printer Components (Top View)

Diagram of printer interfaces including Power Interface, USB Interface, Cash Drawer Interface

Figure 3: Printer Interfaces (Rear View)

The printer features a Power Control Button, Power Light, State of Light indicators (Error, Charge, Battery), Feed Button, Paper Exit, Power Interface, USB Interface, and a Cash Drawer Interface.

3. Setup

3.1. Unpacking and Inspection

Carefully unpack the printer and all accessories. Ensure the following items are present:

  • NETUM Thermal Receipt Printer
  • USB Cable
  • Power Adapter
  • User Manual
  • Thermal Paper Roll (may include a small sample roll)
Product packaging box

Figure 4: Product Packaging

Opened product box showing printer and accessories

Figure 5: Contents of the Box

Printer, USB cable, and manual laid out

Figure 6: Printer and Accessories

3.2. Battery Installation and Charging

The printer comes with a built-in rechargeable battery. Before first use, ensure the battery is fully charged. Connect the power adapter to the printer's power interface and plug it into a power outlet. The 'Charge' indicator light will show the charging status.

User Tip:

  • Some units may have a yellow protective tape on the battery that needs to be removed before use.

3.3. Loading Thermal Paper

The printer uses 58mm thermal paper rolls (max size 57.5±0.5mm). To load paper:

  1. Open the paper compartment cover by gently lifting it.
  2. Insert the thermal paper roll with the printing side facing down (or as indicated by the printer's internal diagram).
  3. Pull a small amount of paper out past the paper exit.
  4. Close the paper compartment cover firmly until it clicks into place.

Video 1: Demonstrating 58mm thermal paper loading.

Printer with paper exit highlighted

Figure 7: Paper Exit

4. Operating Instructions

4.1. Power On/Off

To power on the printer, press and hold the Power Control Button (located on the side/front) until the power indicator light illuminates. To power off, press and hold the Power Control Button again until the light turns off.

4.2. Bluetooth Connectivity (iOS)

To connect your printer to an iOS device via Bluetooth:

  1. Ensure the printer is powered on.
  2. On your iOS device, go to Settings > Bluetooth and turn Bluetooth ON. You do not need to connect the printer directly from the iOS Bluetooth settings.
  3. Download the "POS-Printer" application from the iOS App Store.
  4. Open the "POS-Printer" app and navigate to the printer selection or connection menu.
  5. Select your Bluetooth printer from the list of available devices.
  6. Once connected, you can use the app to print text, barcodes, or QR codes.

Video 2: Demonstrating Bluetooth printing with an iOS device.

4.3. Bluetooth Connectivity (Android)

To connect your printer to an Android device via Bluetooth:

  1. Ensure the printer is powered on.
  2. On your Android device, go to Settings > Bluetooth and turn Bluetooth ON. You do not need to connect the printer directly from the Android Bluetooth settings.
  3. Download the "POSPrinter-BT" application from the Google Play Store.
  4. Open the "POSPrinter-BT" app and navigate to the printer selection or connection menu.
  5. Search for available Bluetooth devices and select your printer. The default Bluetooth printer password is "1234".
  6. Once connected, you can use the app to print text, barcodes, or QR codes.

Video 3: Demonstrating Bluetooth printing with an Android device.

4.4. USB Connectivity (Windows/Linux)

For Windows or Linux systems, connect the printer directly to your computer using the provided USB cable. You may need to install the appropriate printer drivers, which are typically available from the manufacturer's website or included on a CD with the product. Once drivers are installed, the printer will appear as a standard printer in your system settings.

4.5. Printing

Once connected via Bluetooth or USB, you can initiate print jobs from your compatible application. The printer supports various content types including text, barcodes (UPC-A, UPC-E, JAN13, JAN8, CODE39, ITF, CODABAR, CODE93, CODE128), and QR codes.

Printer with a printed barcode and QR code

Figure 8: Example of Printed Barcode and QR Code

5. Maintenance

5.1. Cleaning the Printer

Regular cleaning helps maintain print quality and extends the printer's lifespan. Use a soft, lint-free cloth slightly dampened with water or isopropyl alcohol to clean the exterior of the printer. Do not use harsh chemicals or abrasive materials.

To clean the thermal print head, use a thermal printer cleaning pen or a cotton swab lightly dampened with isopropyl alcohol. Gently wipe the print head surface. Allow it to dry completely before use.

5.2. Paper Replacement

When the paper roll is depleted, follow the steps in Section 3.3 "Loading Thermal Paper" to replace it with a new 58mm thermal paper roll.

6. Troubleshooting

6.1. Common Issues and Solutions

IssuePossible Cause / Solution
Printer not connecting via BluetoothEnsure printer is powered on and Bluetooth is enabled on your device. Use the correct app ("POS-Printer" for iOS, "POSPrinter-BT" for Android). The default password for Bluetooth pairing is "1234".
No print output / Blank paperCheck if thermal paper is loaded correctly (printing side facing down). Ensure the paper roll is not depleted. Verify connectivity.
Poor print quality / Faded printsThermal paper may be old or stored improperly. Clean the thermal print head (see Section 5.1). Ensure the paper roll is inserted correctly.
Printer not powering onCheck battery charge level. Connect to power adapter. Ensure the power button is pressed correctly.
Text cut off or misalignedCheck paper width settings in your printing application. Ensure the paper is properly aligned in the compartment. If persistent, contact support.
Cannot print in desired language (e.g., Arabic, Korean, Hindi, Ukrainian)The printer generally supports various languages. Ensure your printing application and device settings are configured for the desired language and character set. Some apps may require specific font settings.
Printer does not cut paper automaticallyThis model does not feature an automatic paper cutter. Paper must be torn manually against the serrated edge.

6.2. User Tips

  • The power button is conveniently located on the side of the printer for easy access.
  • For Android users, consider using the "RawBt" app for more advanced printing options.
  • When printing labels, ensure the software is calibrated to prevent content from going off the edges.
  • The printer has a built-in battery, allowing it to work without a constant power connection for portable use.

7. Specifications

FeatureSpecification
Brand NameNETUM
ModelNT-1809DD / 5890K
Printing TechnologyDirect Thermal
Max. Resolution203dpi
Black Print Speed90mm/s
Max Paper Size57.5±0.5mm (58mm thermal paper)
Paper Feed ModeManual
Interface TypeUSB, Bluetooth
Supports Network PrintingWired (No Wi-Fi support)
Double-sided PrintingNo
Battery IncludedYes
Voltage100-240V
ApplicationFor Commercial Use (e.g., Book Shop, Drug Store, Catering, Retail Shop, Supermarket, Clothing Shop, Logistics & Express)
Product Weight (approx.)0.5kg
CertificationsCE, FCC, RoHS
OriginMainland China
Printer shown in various commercial settings like book shops, drug stores, catering, retail, supermarkets, clothing stores, and logistics

Figure 9: Diverse Applications of the Printer

8. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the contact information provided with your purchase or visit the official NETUM website. Keep your purchase receipt as proof of purchase.

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