BESDER 6024PB-IP20H1 IP Camera User Manual

1. Introduction

The BESDER 6024PB-IP20H1 is a versatile IP camera designed for both indoor and outdoor video surveillance. It offers high-definition video recording, advanced features like human detection and infrared night vision, and flexible power options including Power over Ethernet (PoE). This manual provides essential information for setting up, operating, and maintaining your camera.

Figure 1: BESDER 4K IP Camera Overview

2. Important Safety Information

• Read all instructions carefully before installation and use.
• Ensure the camera is installed in a stable location to prevent falling.
• Use only approved power adapters (DC 12V) or PoE switches (48V) that meet the camera's specifications.
• Do not expose the camera to extreme temperatures outside its operating range (-10°C to 60°C).
• Avoid pointing the camera directly at strong light sources for extended periods, as this may damage the sensor.
• Keep the camera away from strong electromagnetic fields.
• Disconnect power before cleaning or performing any maintenance.

3. Package Contents

Please check the package for the following items:

• BESDER 6024PB-IP20H1 IP Camera Unit
• Mounting Screws and Wall Plugs (typically included)
• Quick Start Guide (this manual)

Note: Power supply (DC 12V adapter or PoE switch) is NOT included and must be purchased separately.

4. Specifications

Critical Note: As per seller information, all cameras are currently shipped with a 3.6mm lens, regardless of the ordered specification, due to unavailability of 2.8mm and 6mm lenses.

5. Setup

5.1 Physical Installation

1. Choose a Location: Select a suitable location for your camera. The IP66 rating ensures it is waterproof and weatherproof, making it ideal for outdoor use in various conditions (rain, snow, sun).
   

   Figure 2: IP66 Waterproof Rating

2. Mount the Camera: Use the provided screws and wall plugs to securely mount the camera to a wall or ceiling. Adjust the camera angle for optimal viewing.
   

   Figure 3: Outdoor Camera Installation Example

5.2 Wiring and Power

The camera supports two power options:

• DC 12V Power: Connect a 12V DC power adapter (not included) to the camera's power input.
• 48V PoE (Power over Ethernet): If you have a PoE-enabled switch or injector, you can power the camera and transmit data over a single Ethernet cable. This requires a 48V PoE switch/injector. Note that 12V PoE is not supported.

Connect the camera to your network using an Ethernet cable. This camera is IP/Network Wired and does not support Wi-Fi connectivity.

5.3 Network Configuration

After physical installation and wiring:

1. Connect to Router: Plug the Ethernet cable from the camera into your network router or PoE switch.
2. Initial Access (PC): For initial setup and advanced configuration, it is recommended to use a Windows PC. You may need to use Internet Explorer with ActiveX for full access to camera settings, including changing the IP address from the default (e.g., 192.168.1.10). DHCP can also be used to assign an IP address via your router.
3. Mobile Monitoring: Download the XMEye app from your Android or iOS app store. You can connect to the camera using its serial number or by scanning a QR code (if available). The camera supports P2P (Peer-to-Peer) for easy remote access.
4. CMS Client (PC): For multi-camera viewing and management on a Windows PC, use the CMS Client software.

6. Operation

6.1 Live View and Recording

You can view live footage and access recordings through the XMEye mobile app or the CMS Client on your PC. The camera can operate without an internet connection for local network viewing, but internet is required for remote access.

Figure 4: Multiple Viewing Methods

6.2 Human Detection

The camera features AI-powered human detection. When human motion is detected, the camera can trigger an alarm and send push notifications to your mobile device via the XMEye app.

Figure 5: Human Detection in Action

6.3 Night Vision

The camera is equipped with infrared LEDs, providing clear black and white night vision up to 15 meters. It automatically switches between day (color) and night (infrared) modes based on ambient light conditions.

Figure 6: Infrared Night Vision vs. Day Vision

6.4 Audio Recording

The camera features a built-in microphone for HD audio recording, allowing you to capture sound along with video footage.

Figure 7: Built-in Microphone for HD Recording

6.5 Alarm Actions

In addition to app notifications, the camera can be configured to perform alarm actions such as FTP Photo upload or Email Photo sending upon detection of events.

7. Maintenance

• Cleaning: Regularly clean the camera lens with a soft, dry cloth to ensure clear image quality. For outdoor cameras, periodically check for dirt, dust, or spiderwebs that might obstruct the view.
• Firmware Updates: Check the manufacturer's website or the XMEye app for any available firmware updates to ensure optimal performance and security.
• Cable Inspection: Periodically inspect all cables for any signs of wear, damage, or loose connections, especially for outdoor installations.

8. Troubleshooting

• No Image/Connection:
  - Ensure the camera is properly powered (12V DC or 48V PoE).
  - Verify the Ethernet cable is securely connected to both the camera and the router/switch.
  - Check network settings. If using a static IP, ensure it's correct and not conflicting. If using DHCP, ensure your router is assigning an IP.
  - Try accessing the camera's web interface via a PC using Internet Explorer (as some advanced settings may require ActiveX).
• Poor Image Quality:
  - Clean the camera lens.
  - Ensure there are no obstructions in the camera's field of view.
  - Check network bandwidth if streaming is choppy.
  - Verify the camera's resolution settings in the app or CMS client.
• Night Vision Issues:
  - Ensure the area is within the 15-meter IR range.
  - Check for any reflective surfaces close to the camera that might cause glare.
• Long Ethernet Cable Issues:
  - If using a long Ethernet cable (e.g., 9 meters or more) and experiencing connectivity problems, the cable quality might be insufficient. Consider using higher quality cables or a PoE extender for very long runs (up to 100-120m is generally supported with good quality PoE cabling).
• App/Software Connection Problems:
  - Ensure your mobile device or PC is connected to the internet (for remote access) or the same local network (for local access).
  - Verify the camera's serial number or IP address is correctly entered in the app/software.
  - Restart the camera and your router.

9. User Tips

• Lens Selection: For wide-angle surveillance (e.g., a landing), a 2.8mm lens is generally recommended. For narrower, longer areas (e.g., a corridor), a 3.6mm lens is suitable. For distant objects or specific details (e.g., car license plates from a higher floor), a 6mm or 8mm lens provides more zoom.
• Outdoor Durability: This camera has been reported by users to function reliably in various outdoor conditions, including temperatures as low as -35°C and as high as +35°C.
• Power over Ethernet (PoE): When using PoE, a 48V PoE switch or injector is required. This simplifies installation by providing both power and data over a single Ethernet cable.
• Remote Access: The XMEye app allows you to view camera footage remotely from anywhere with an internet connection by using the device's serial number.
• Local Network Use: The camera can function without an internet connection for local viewing and recording to an NVR or PC within your local network.

10. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the seller's policies or contact BESDER customer service directly. Keep your purchase receipt as proof of purchase.