BESDER Outdoor Surveillance POE IP Camera User Manual

1. Introduction

Thank you for choosing the BESDER Outdoor Surveillance POE IP Camera. This manual provides detailed instructions for the installation, setup, operation, and maintenance of your security camera. Please read this guide thoroughly before use and keep it for future reference to ensure optimal performance and safety.

This camera is designed for both residential and commercial use, offering crystal clear full HD video, night vision, motion detection, and weatherproof capabilities. It supports multi-platform remote viewing via the iCSee app and is compatible with ONVIF NVRs.

2. Safety Information

⚠️ Camera products can only be used for purposes permissible under applicable law and regulations. Misuse of the product for any illegal activities is strictly forbidden. Please comply with the applicable laws and regulations in your country/area.

3. Package Contents

Please check the package contents upon receipt. If any items are missing or damaged, contact your vendor.

• 1 x IP Camera (Model: 6003MW)
• 1 x User Manual
• 1 x Screws Bag
• 1 x Waterproof Lid

Note: Power Supply is NOT included. If you ordered a 48V POE camera, there is also a DC12V power port in the camera cable.

4. Specifications

5. Setup Guide

5.1. App Installation (iCSee)

The camera uses the iCSee app for mobile access and configuration. Search for "iCSee" on your device's app store or scan the QR codes below.

5.2. Register an iCSee Account

To use the app, you need to register an account with a valid email address.

1. Open the iCSee App and tap the "Sign Up" button.
2. Choose your login area, then enter your email/mobile phone and a password.
3. You will see a "Waiting for mailbox validation" screen.
4. Check your email for the verification link. Click "Verify Now" to activate your account. Once activated, you can log in.

5.3. Linking the Camera to Your Phone

Follow these steps to connect your camera to the iCSee app:

1. Power on the camera and wait approximately 1 minute for it to configure.
2. On your mobile phone, go to Phone Settings and turn on both Bluetooth and WiFi.
3. Open the iCSee App. Tap the "+" icon in the center or upper right corner to add a device.
4. Confirm Bluetooth connection by tapping "Confirm" when prompted.
5. The app will automatically search for Bluetooth equipment. Tap "Confirm" once your camera is found.
6. Confirm your WiFi network and enter your WiFi password.
7. Wait for the device to connect to the app.
8. Pick a name for your camera, then tap "Save".
9. Select "Alarm" (only record alarm video) and tap "Next".
10. Open the "Alarm Push Switch" and tap "Done".
11. The setup is now successful.

5.4. Important Setup Tips

• This camera only supports 2.4GHz WiFi networks. 5GHz WiFi is NOT supported.
• For a stable network connection, ensure the camera and your mobile device are close to the router during setup. After a successful connection, you can place the camera in another location.
• Avoid using special characters or symbols in your WiFi name and password (e.g., @!#$&*). These can cause WiFi configuration failure.
• Please turn on location services and WiFi on your mobile device, and allow device usage permissions for the iCSee app.
• If the connection fails, reset the camera by long-pressing the RESET button for 8 seconds (some devices may require powering on by pressing and holding the power button first). Then repeat the setup steps.

6. Operating Instructions

6.1. High Definition Video

The camera provides Full HD 1080P resolution, ensuring clear and detailed images. It features enhanced digital noise reduction for improved video quality.

6.2. Day and Night Vision

Equipped with 3pcs Array IR LEDs and a built-in IR-CUT filter, the camera automatically switches between day and night modes. It provides clear night vision up to 20 meters (65ft).

6.3. Smart Motion Detection Alarm

The camera supports motion detection. When unexpected action is detected, an alarm message is immediately sent through the camera to your mobile device. This feature helps you track suspicious activity.

6.4. Multi-platform P2P Remote Access

Access your camera's live feed remotely from multiple devices, including smartphones (Android/iOS), tablets, and PCs, using the iCSee app or CMS software.

6.5. ONVIF Protocol Support

The camera supports the ONVIF 2.0 protocol, allowing it to work with third-party ONVIF-compatible Network Video Recorders (NVRs).

7. Maintenance

7.1. Weatherproof Design

The camera features an IP66 waterproof metal casing, making it suitable for various outdoor environments, including rain, snow, and sun. This ensures reliable operation in diverse weather conditions.

7.2. General Care

• Clean the camera lens periodically with a soft, dry cloth to ensure clear image quality.
• Do not use harsh chemicals or abrasive cleaners.
• Ensure all cable connections are secure and protected from moisture.
• Avoid placing the camera in direct sunlight for extended periods if possible, as extreme heat can affect performance.

8. Troubleshooting & FAQ

Q1. Where can I find the serial number of the camera?

For security reasons, the serial number is not printed on the package. You can find it in the iCSee app under 'Camera Setting' > 'About'.

Q2. Why did I fail to connect the camera to my phone?

• The camera only supports 2.4GHz WiFi networks. Ensure you are connected to a 2.4GHz network.
• If using a dual-band router, contact your router's manufacturer or your vendor for support.
• Avoid using special characters or symbols in your WiFi name and password.
• If the connection still fails, reset the camera and try again.

Q3. Why can't the camera recognize the Micro SD Card?

• This camera model does NOT support Micro SD cards for storage.

Q4. Why can't I get app alarm notifications?

• Ensure you have enabled 'Smart security' > 'Open' in the app.
• Set 'Human detection' to 0.6S.
• Make sure 'No-disturb Settings' is disabled.
• Verify you are logged into the iCSee app with your account.
• Allow iCSee to push notifications in your phone's system settings.

Q5. Is the camera suitable for outdoor use and how protected is it from moisture?

Yes, the camera is designed for outdoor use with an IP66 rating, meaning it is highly protected against dust and powerful water jets, making it suitable for rain and other wet conditions.

Q6. What kind of power supply does the camera use?

The camera requires an external 12V 1A-2A power supply (not included) or can be powered via 48V Power over Ethernet (POE) if you have a POE-compatible model.

Q7. What recorder is suitable for this camera?

Any NVR that supports ONVIF IP streams should be compatible. For optimal performance and 24/7 recording, a BESDER NVR is recommended.

Q8. How is the night vision performance?

The camera provides clear night vision up to 20 meters (65ft). Some users report that visibility beyond 2-3 meters at night can be blurry depending on settings and environment, but overall quality is considered good for the price.

Q9. What focus should I choose for a wide viewing angle?

A 2.8mm lens typically provides a wider viewing angle compared to a 3.6mm or 6mm lens.

9. User Tips

• Power Supply: If you are using a POE camera, consider purchasing POE adapters to avoid running separate power cables.
• Cold Weather Performance: The camera has been reported to withstand temperatures as low as -30°C in some regions.
• NVR Compatibility: While compatible with ONVIF NVRs, some users experience periodic disconnections with non-BESDER NVRs. Ensure your NVR firmware is up to date.
• Image Quality: For distant viewing, especially for identifying vehicles, a camera with optical zoom might be more suitable than this fixed-lens model.
• Full Screen Issues: If experiencing signal loss in 1080p full-screen mode, try switching to 720p or updating your video card drivers.

10. Warranty and Support

For detailed warranty information, technical support, and further documentation, please refer to the official user manual PDF available from the manufacturer or seller. A digital version of the user manual is available at: User manual (PDF).

For specific inquiries or issues not covered in this manual, please contact BESDER Official Store customer service.