Introduction
Thank you for choosing the DIXSG 240W GaN USB-C Desktop Charger. This manual provides important safety instructions, usage guidelines, specifications, and troubleshooting tips to ensure optimal performance and longevity of your charger. Please read it carefully before use and retain it for future reference.
Important Safety Instructions
⚠️ Please read this manual carefully before use. Failure to follow safety instructions may result in electric shock, fire, charger damage, or device damage.
- Compatibility: This charger is designed for devices that support fast charging protocols (such as Qualcomm Quick Charge, USB Power Delivery (PD), etc.). Ensure your device is compatible with the 240W fast charging feature. Refer to your device's manual.
- Power Source: Use only with a standard household AC power outlet (100-240V ~ 50/60Hz). Do not use with voltages outside this range.
- Environment: Keep the charger and cable dry. Do not use in damp or wet locations. Avoid exposure to extreme heat, cold, direct sunlight, or dust.
- Ventilation: Do not cover the charger during use. Ensure adequate ventilation to prevent overheating.
- Physical Damage: Do not use if the charger, cable, or plug is damaged, cracked, or shows signs of overheating. Do not attempt to disassemble or repair the charger.
- Children: Keep out of reach of children.
Setup
- Connect to Power: Plug the charger firmly into a compatible AC wall outlet (100-240V ~ 50/60Hz).
- Attach Cable: Connect the provided USB-C cable (or a compatible high-quality cable rated for 240W) to one of the charger's USB-C ports.
Operating Instructions
- Charge Device: Connect the other end of the charging cable to your compatible device (e.g., smartphone, laptop, tablet).
- Charging Status: The device screen or indicator will typically show a fast charging symbol (e.g., "Fast Charging," "SuperCharge," "PD Charging"). The charger's blue LED indicator will light up when in operation.
- Disconnect: Once charging is complete, first disconnect the cable from your device, then unplug the charger from the wall outlet.
Specifications
| Feature | Detail |
|---|---|
| Model | KO-77 |
| Input | AC 100-240V ~ 50/60Hz, 0.5A |
| Total Output | 240W Max |
| Output Protocols | USB Power Delivery (PD), Qualcomm Quick Charge (QC) |
| USB-C Ports (C1/C2/C3) | 5V=3A, 9V=2.25A, 12V=1.5A (Individual port output may vary based on load and specific model. Refer to charger label.) |
| USB-A Ports (A1/A2) | 5V=3.4A (Individual port output may vary based on load and specific model. Refer to charger label.) |
| Material | Fire Resistance PC Material |
| Certifications | CE, RoHS |
| Dimensions (L x W x H) | 10 cm x 3 cm x 3 cm (Approximate) |
| Weight | 0.05 kg (Approximate) |
Note: When charging multiple devices simultaneously, the total output power will be dynamically allocated. Maximum speed for a single device may decrease. Refer to the label on your specific charger for exact output details.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Not charging | Loose connections | Check all connections at the outlet, charger, and device. |
| Incompatible cable | Use the original or a certified high-wattage USB-C cable. | |
| Device not fully compatible | Device does not support 240W PD/QC | Check device compatibility with 240W PD/QC. It may charge at a lower speed. |
| Over-temperature protection activated | Charger overheating | Unplug the charger, let it cool down in a well-ventilated area, and retry. |
| Charging slowly | Device does not support max wattage | This is normal. The device negotiates the safe maximum power it can accept. |
| Using multiple ports | Total power is shared when multiple devices are connected. | |
| Poor quality or long cable | Use the provided or a certified short, high-quality cable. | |
| Charger gets warm | Normal operation | Slight warmth during high-power charging is normal. Ensure it is ventilated. |
| Excessive heat | Obstruction or malfunction | Disconnect immediately if it becomes excessively hot. Check for obstructions. |
User Tips
- Cable Quality: To achieve 240W charging, you must use a USB-C cable that supports 6A current and has an E-Mark chip (often included). Standard USB-C cables may limit power.
- Device-Limited Charging: The actual charging speed is controlled by your device's battery management system. It will only draw the power it is designed to handle.
- Multi-Device Charging: When charging multiple devices simultaneously, the total output power will be dynamically allocated. The maximum speed for a single device may decrease.
- LED Indicator: The blue LED light indicates the charger is powered on and operating. Be aware that this light may be noticeable in dark environments.
- Port Fit: Some users have noted that USB-C ports can be tight. Ensure proper alignment and apply gentle, firm pressure when inserting cables to avoid damage.
Maintenance
- Cleaning: Disconnect the charger from the power outlet before cleaning. Use a dry, soft cloth to wipe the surface. Do not use liquid cleaners or aerosols.
- Storage: Store the charger in a cool, dry place away from direct sunlight, extreme temperatures, and moisture.
- Inspection: Periodically inspect the charger and cables for any signs of damage, such as cracks, frayed wires, or discoloration. If any damage is found, discontinue use immediately.
Frequently Asked Questions (FAQ)
- Q: Does this charger truly support 240W output?
- A: The charger is rated for a maximum total output of 240W. Individual port output and total shared power depend on the specific model and connected devices. For optimal performance, use a compatible 240W cable that supports 6A current and has an E-Mark chip.
- Q: Why is my device charging slowly?
- A: Ensure your device supports fast charging protocols (PD/QC) and that you are using a high-quality, appropriate cable. If multiple devices are connected, the total power is shared, which can reduce the charging speed for individual devices.
- Q: Can I charge a laptop with this charger?
- A: Yes, if your laptop supports USB Power Delivery (PD) and its power requirements are within the charger's capabilities. Refer to your laptop's manual for compatibility and ensure you use a cable rated for your laptop's power needs.
- Q: Is it normal for the charger to get warm during use?
- A: Slight warmth during high-power charging is normal. Ensure adequate ventilation around the charger. Disconnect immediately if it becomes excessively hot to the touch.
Compliance and Disclaimer
This product complies with CE and RoHS standards.
⚠️ Disclaimer: Please be aware of potential fire risks and strictly adhere to the instruction manual for charging and storage practices.
Warranty and Support
For warranty information or technical support, please contact the seller or refer to the product packaging for contact details. Keep your purchase receipt as proof of purchase.