DOOGEE S300 Plus Thermal Imaging 5G Rugged Phone User Manual

1. Safety Information

1.1 General Safety Precautions

Read all safety information below before using your device:

• The use of unauthorized cables, power adapters, or batteries can cause fire, explosion, or pose other risks.
• Use only authorized accessories that are compatible with your device.
• This device's operating temperature range is -10°C to 40°C. Using this device in an environment outside of this temperature range may damage the device.
• If your device has a built-in battery, do not attempt to replace the battery yourself to avoid damaging the battery or the device.
• Charge this device only with the included or authorized cable and power adapter. Using other adapters may cause fire, electric shock, and damage to the device and the adapter.
• After charging is complete, disconnect the adapter from both the device and the power outlet. Do not charge the device for more than 12 hours.
• Do not use your phone to make calls while it is charging.
• Do not use your phone in places with high humidity, such as bathrooms. Doing so may result in electric shock, injury, fire, and charger damage.

1.2 Battery Safety

The battery must be recycled or disposed of separately from household waste. Mishandling the battery may cause fire or explosion. Dispose of or recycle the device, its battery, and accessories according to your local regulations.

• Do not disassemble, hit, crush, or burn the battery. If the battery appears deformed or damaged, stop using it immediately.
• Do not short circuit the battery, as this may cause overheating, burns, or other injury.
• Do not place the battery in a high-temperature environment. Overheating may cause explosion.
• Do not burn the battery, as this may cause fire or explosion.
• User shall not remove or alter the battery. Removal or repair of the battery shall only be done by an authorized repair center of the manufacturer.
• Keep your device dry.

1.3 Environmental and Usage Restrictions

• Observe all applicable laws and rules restricting use of mobile phones in specific situations and environments.
• Do not use your phone at petrol stations or in any explosive atmosphere or potentially explosive environment, including fueling areas, below decks on boats, fuel or chemical transfer or storage facilities, or areas where the air may contain chemicals or particles such as grain, dust, or metal powders.
• Obey all posted signs to turn off wireless devices such as your phone or other radio equipment. Turn off your mobile phone or wireless device when in a blasting area or in areas requiring "two-way radios" or "electronic devices" to be turned off to prevent potential hazards.
• Do not use your phone in hospital operating rooms, emergency rooms, or intensive care units. Always comply with all rules and regulations of hospitals and health centers.
• If you have a medical device, please consult your doctor and the device manufacturer to determine whether your phone may interfere with the device's operation. To avoid potential interference with a pacemaker, always maintain a minimum distance of 15 cm between your mobile phone and the pacemaker.
• Observe all aircraft safety regulations and turn off your phone on board aircraft when required.
• When driving a vehicle, use your phone in accordance with relevant traffic laws and regulations.
• To avoid being struck by lightning, do not use your phone outdoors during thunderstorms.

1.4 Hearing Protection

To prevent possible hearing damage, do not listen at high volume levels for long periods.

1.5 WEEE Directive

Special precautions must be taken to safely dispose of this product. This marking indicates that this product may not be discarded with other household waste in the EU. To safely recycle your device, please use return and collection systems or contact the retailer where the device was originally purchased. For more information, refer to the full RED Declaration of Conformity available at www.doogee.cc/page/certification.html.

2. Device Layout and Components

Familiarize yourself with the physical layout of your DOOGEE S300 Plus Thermal phone.

Front and back view of the DOOGEE S300 Plus Thermal phone, highlighting the camera module, side buttons, and SIM/TF card slot.

2.1 Physical Features

• Display: 6.78" FHD+ screen.
• Rear Camera Module: Houses the 200MP main camera, 64MP night vision camera, and 8MP telephoto lens.
• Side Buttons: Power button (with integrated fingerprint sensor), volume up/down buttons, customizable function button.
• SIM/TF Card Slot: Located on the side, supports Nano SIM + Nano SIM + T-Card (choose three).
• Charging Port: Type-C.
• Speaker: 1216Q Super Linear Speaker BOX.

Close-up of the phone's side, illustrating the SIM/TF card tray insertion.

3. Initial Setup

3.1 Inserting SIM/TF Cards

1. Locate the SIM/TF card slot on the side of the phone.
2. Use the provided SIM ejector tool to open the tray.
3. Carefully place your Nano SIM cards and/or TF card into the designated slots on the tray.
4. Ensure the cards are correctly oriented as shown in the diagram.
5. Gently push the tray back into the slot until it is flush with the phone's body.

3.2 Charging the Device

1. Connect the Type-C charging cable to the phone's charging port.
2. Connect the other end of the cable to the 66W fast charging adapter.
3. Plug the adapter into a power outlet.
4. The phone will display a charging animation. Ensure the device is fully charged before first use.

The phone supports 66W fast charging for its 11000mAh battery, providing extended usage times.

3.3 Powering On/Off

• Power On: Press and hold the Power button until the DOOGEE logo appears.
• Power Off: Press and hold the Power button, then select "Power off" from the options on the screen.
• Restart: Press and hold the Power button, then select "Restart" from the options.

4. Basic Operation

4.1 Display and Navigation

The 6.78" FHD+ IPS display offers a 120Hz refresh rate for smooth visuals, 550 nits brightness for clear visibility, and a 1500:1 contrast ratio. It also supports Wet Touch functionality.

The 6.78" FHD+ 120Hz IPS Display provides a vibrant and smooth user experience.

4.2 Thermal Imaging

The S300 Plus Thermal features high-resolution thermal imaging with advanced capabilities:

• Resolution: 1440x1080 High-Definition Thermal.
• Thermal Sensitivity: NETD <50mK.
• Measurement Accuracy: ±0.5°C (Human) / ±2% (Industrial).
• Real-Time Imaging: Up to 25Hz.
• Infrared Detection Range: 8-14 µm.
• AI Fusion Modes: IR + RGB + MIX for enhanced detail.
• Smart Temperature Alerts: Set custom thresholds to detect anomalies instantly.

The thermal imaging interface allows for precise temperature measurement and various display modes.

Advanced thermal imaging features for various applications.

High-resolution thermal imaging provides significantly clearer and more detailed visuals compared to conventional methods.

Control various thermal imaging parameters for precise analysis.

4.3 Camera Features

The phone is equipped with a versatile camera system:

• Main Camera: 200MP Ultra-Clear with F/1.8 aperture, 16-in-1 pixels for brighter low light shots, and dual flash.
• Night Vision Camera: 64MP for seeing in complete darkness.
• Telephoto Camera: 8MP with 3x optical zoom and 50x hyper zoom for distant shots.
• Front Camera: 32MP for sharp selfies.

The 200MP Ultra-Clear Main Camera captures incredible detail.

Key specifications of the 200MP main camera.

Dedicated cameras for night vision, telephoto zoom, and high-quality selfies.

4.4 Performance and Connectivity

• Processor: MediaTek Dimensity 8300 Octa-core 5G Chipset (4nm process, 3.35GHz peak frequency).
• Memory & Storage: 48GB RAM (12GB Basic + 36GB Extended) and 1TB ROM (expandable up to 2TB with TF card).
• Connectivity: 5G, Wi-Fi 6E, Bluetooth 5.4, NFC.
• Navigation: Beidou, Galileo, Glonass, GPS for accurate positioning.
• Biometrics: Side Fingerprint Recognition and Face Unlock.

The MediaTek Dimensity 8300 5G Chipset ensures flagship performance.

Massive RAM and ROM for smooth multitasking and ample storage.

Comprehensive navigation, security, and wireless connectivity options.

4.5 Special Features

• POC Walkie Talkie: For seamless, instant communication. (Note: POC intercom service restricted in Russia & Iran).
• Infrared Remote: Control various home appliances.
• Gemini AI: Advanced AI capabilities for content creation, information retrieval, code development, and visual understanding.
• Rugged Design: IP68/IP69K/MIL-STD-810H certified, featuring Reinforced Composite Armor and Rugged Titan Framework.

The POC Walkie Talkie feature enables instant communication.

Multi-device connectivity for enhanced communication.

The infrared remote allows control of smart home devices.

Various software features enhance user experience and device management.

The phone is IP68/IP69K/MIL-STD-810H certified for extreme toughness.

5. Maintenance and Care

• Cleaning: Use a soft, dry cloth to clean the device. Avoid harsh chemicals or abrasive materials.
• Water Resistance: The device is IP68/IP69K rated. Ensure all ports are properly sealed before exposure to water or dust. Do not intentionally submerge the device in water or expose it to high-pressure water.
• Temperature: Avoid exposing the device to extreme temperatures (below -10°C or above 40°C) or sudden temperature changes.
• Storage: Store the device in a cool, dry place away from direct sunlight and corrosive materials.
• Battery Care: To prolong battery life, avoid fully discharging the battery frequently. Charge the device using only the original charger and cable.

6. Troubleshooting

6.1 Common Issues and Solutions

• Device not turning on: Ensure the battery is charged. Press and hold the power button for at least 10 seconds.
• Device freezing/unresponsive: Press and hold the power button for about 10-15 seconds to force a restart.
• Battery draining quickly: Check for background apps consuming power. Reduce screen brightness. Disable unnecessary features like GPS, Wi-Fi, or Bluetooth when not in use.
• Overheating: Close power-intensive applications. Avoid direct sunlight. If the device becomes excessively hot, power it off and let it cool down.
• Thermal Imaging not working: Ensure the thermal camera lens is clean. Check app settings for any disabled features.

6.2 Software Updates

Regularly update your phone's operating system using the built-in software update feature to ensure optimal performance, security, and access to the latest features. Updating software through unauthorized means may damage the device or result in data loss, security issues, and other risks.

7. Specifications

Detailed comparison of S300 series models.

8. User Tips

• Robust Performance: The phone is robust and performs well, with excellent cameras, especially the thermal imaging feature.
• Battery Management: Monitor battery temperature during use, especially if experiencing heat. Battery life may vary based on usage.
• NFC Functionality: Yes, NFC is supported for contactless payments and data transfer.
• Biometric Unlock: The device features a side fingerprint sensor and face unlock for convenient security.

9. Regulatory Information

9.1 EU Declaration of Conformity (RED)

Shenzhen DOOGEE Hengtong Technology CO., LTD declares that this GSM/GPRS/WCDMA/CDMA/LTE Digital Mobile Phone with Bluetooth and Wi-Fi M2101K7AG is in compliance with the essential requirements and other relevant provisions of the RE Directive 2014/53/EU. The full text of the EU declaration of conformity is available at www.doogee.cc/page/certification.html.

9.2 RF Exposure Information (SAR)

This device is in compliance with Specific Absorption Rate (SAR) limits for general population/uncontrolled exposure (Localized 10-gram SAR for head and trunk, limit: 2.0W/kg) specified in Council Recommendation 1999/519/EC, ICNIRP Guidelines, and RED (Directive 2014/53/EU).

During SAR testing, this device was set to transmit at its highest certified power level in all tested frequency bands and placed in positions that simulate RF exposure during use against the head with no separation and near the body with a separation of 5 mm.

9.3 Frequency Bands and Power

This mobile phone offers the following frequency bands in EU areas only and maximum radio-frequency power:

• GSM900: 35dBm
• GSM1800: 32dBm
• WCDMA 900/2100: 25.7dBm
• LTE band 1/3/7/8/20/28/38/40: 25.7dBm
• Bluetooth: 20dBm
• Wi-Fi 2.4GHz band: 20dBm
• Wi-Fi 5GHz: 5180 to 5240MHz: 23dBm, 5745 to 5825MHz: 14dBm

This device may be operated in all member states of the EU. It is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range.

10. Warranty and Support

For detailed warranty information, please refer to the official DOOGEE website or contact your local authorized service center. The user manual (PDF) can be found at this link.

Do not attempt to repair the device yourself. If any part of the device does not work properly, contact DOOGEE customer support or bring your device to an authorized repair center.

The product package includes the phone, charger, cable, warranty card, and user manual.