JianYouCare Electric U-shaped Cervical Vibrator Pillow Heat Vibration Neck Massager User Manual

Introduction

Thank you for choosing the JianYouCare Electric U-shaped Cervical Vibrator Pillow. This manual provides detailed instructions for the safe and effective use of your neck massager. Please read it carefully before use and keep it for future reference. This product is designed to relieve muscle fatigue and soreness, release tension, promote blood circulation, reduce fatigue and burnout, and improve the sub-health status of the cervical spine.

Important Safety Instructions

Before using this product, please read and follow all instructions below:

• Do not place the product in the bathroom or in a humid place.
• Do not leave the massager in direct sunlight or high temperature for a long time.
• If the product is used by children, physically and mentally disabled, or disabled individuals, it needs to be accompanied and guided by a guardian.
• This product has a built-in lithium battery. Please dispose of this product in accordance with relevant environmental protection regulations in your city.

Do Not Use This Product When the Following Conditions Occur:

• The massager is abnormal, and the massage device is damaged or broken.
• If there is any serious or severe pain during the massage, stop the massage immediately and seek medical advice.
• In case of the above situations, if it is confirmed that the product is the cause, please send the product to the repair service center for inspection and maintenance.

Not Suitable for Use of This Product (Consult your doctor before use if you have any of the following conditions):

• Being treated by a doctor or physically discomforted.
• Patients with acute sudden pain.
• Drinking users.
• Minors and teenagers, children.

Product Overview

The U-shaped massage pillow is designed for comfortable neck and shoulder massage. It features a unique M-type radian neck protector design to support the head and neck without producing pressure.

Key Features:

• Two-way Kneading Massage: Deep pressing massage by grasping, kneading, and pinching to relieve pain and reach deep muscle layers.
• Simulator 3D Massage: Two groups of positive and negative double-head deep circular rotary massage for neck and shoulder protection, relieving muscle tension.
• Multi-stage Vibration Massage: Assisted massage motor applies skillful force to the shoulder and neck, relaxing neck muscles and relieving cervical spondylodynia.
• Heating Function: Provides soothing heat to enhance relaxation.
• Noise Reduction Design: High frequency mute motor for high speed, long life, and low noise operation.
• Adjustable Hood Lock: Easy adjustment of tightness to meet different facial and neck shapes.

Specifications

Setup

Charging the Battery:

The device is equipped with a 2000 mAh high-capacity battery. Before first use, or when the battery is low, charge the device fully.

• Connect the Type-C charging cable to the massager and a suitable power source.
• A full charge takes approximately 2 hours.
• A fully charged battery can sustain daily 10-minute massage sessions for about one month.
• Important: Do not charge the product when the voltage is unstable.
• Battery Care: If the rechargeable battery is not used for a long time, its life will be shortened. It is recommended to charge it at least 1-2 times a month.

Operating Instructions

The massager comes in two models: a 3-key version and a 4-key version. Please identify your model for correct operation.

3-Key Model Usage:

1. Power On/Off: Press and hold the power key for 2 seconds to turn the massager on or off. The massager will start kneading and enter the working state.
2. Heating Function: After startup, the state is kneading + heating function. Press the "heat" key to control the heating function.
3. Adjust Intensity: In the working state, press the "intensity" key to adjust the kneading force. There are three levels in total.

4-Key Model Usage:

1. Power On/Off: Press and hold the power key for 2 seconds to turn the massager on or off. The massager will start kneading + heating + vibration function.
2. Adjust Intensity: In the working state, press the "intensity" key to adjust the kneading force. There are three levels in total.
3. Vibration Control: The default power-on setting switches between vibration and massage. Press the "M" key to turn off vibration and only massage. Press "M" again to turn off massage and only vibration.

Adjusting the Fit:

Use the rope buckle design to adjust the tightness of the pillow around your neck for a comfortable and secure fit. Press the unlock button and slide the regulation to loosen or tighten as needed.

Maintenance

Cleaning:

• Ensure the device is turned off and unplugged before cleaning.
• Wipe the surface of the pillow with a soft, damp cloth. Do not use abrasive cleaners or immerse the device in water.
• The outer pillowcase may be removable for cleaning, refer to product specific instructions if available.

Storage:

• Store the massager in a cool, dry place away from direct sunlight and high temperatures.
• Keep out of reach of children.

Troubleshooting

If there is still an abnormality after following the above steps, please contact your local dealer for repair service.

User Tips

• For optimal comfort, adjust the hood lock to ensure the pillow fits snugly but not too tightly around your neck.
• Experiment with the different massage intensities and functions (kneading, heat, vibration) to find what best suits your needs.
• Regular charging, even when not in frequent use, helps maintain battery health.
• This massager is ideal for use during travel, at the office, or while relaxing at home to alleviate neck and shoulder discomfort.

Warranty and Support

Your U-shaped pillow includes a main unit, charging cable, instruction manual, and warranty card.

Warranty Description:

• From the date of purchase, if there is a malfunction under normal use, you can enjoy one year of free warranty service. This excludes damage from improper disassembling, handling, natural disasters (e.g., fire, earthquake, flood), or rodent damage.
• If the warranty card is lost, it will not be reissued. Please keep it in a safe place.
• No free warranty service is provided for malfunctions caused by improper use by consumers themselves.
• If the product has expired its warranty period, but the company still has accessories, warranty service will be provided, and certain parts and handling fees will be charged.
• This warranty card is valid only in the territory of the Chinese Republic.

Conditions Not Covered by Warranty:

• Failure to use the prohibited operation in accordance with the instructions.
• No purchase invoice or receipt, no valid warranty certificate, fake and shoddy products.
• Product packaging is incomplete, accessories are not complete, or the user disassembles/repairs the product themselves.
• Losses caused by human factors, such as rubbing, immersion, violent impact, etc.
• The product affects the seller's secondary sales due to human reasons.
• The information written on the warranty card does not match the actual product.

For further assistance or service, please refer to the contact information on your warranty card or contact your local dealer.

A PDF version of the user manual is available for download at: User Manual (PDF)