JianYouCare U-shaped Cervical Massager Pillow User Manual

Introduction

Thank you for choosing the JianYouCare U-shaped Cervical Massager Pillow. This device is designed to relieve muscle fatigue and soreness, reduce tension, promote blood circulation, and improve overall well-being by providing a simulated 3D massage experience to your neck and shoulders. Please read this manual carefully before use and keep it for future reference.

Important Safety Instructions

To ensure safe operation and prevent injury or damage, please observe the following:

• Do not place the product in the bathroom or in a humid environment.
• Do not expose the massager to direct sunlight or high temperatures for extended periods.
• If the product is used by children, or individuals with physical or mental disabilities, it must be accompanied and guided by a guardian.
• This product contains a built-in lithium battery. Dispose of the product in accordance with local environmental protection regulations.
• Ensure the voltage meets product specifications before use.
• Do not use accessories other than those provided with this product.
• Do not touch the power supply or plug with wet hands to avoid malfunction or electric shock.
• Do not charge the product when the voltage is unstable.

Not Suitable for Use If:

Consult your doctor before use if you have any of the following conditions:

• You are currently undergoing medical treatment or experiencing physical discomfort.
• You are an acute sudden patient.
• You are under the influence of alcohol.
• You are a minor or teenager (children).

Product Overview

The U-shaped cervical massager pillow is designed for ergonomic comfort and effective massage. It features a soft outer pillowcase and memory foam for support.

Controls:

• Power Switch: Turns the device on/off.
• Intensity Adjustment: Adjusts the massage strength (three levels).
• Direction Adjustment: Changes the kneading massage rotation direction.
• Infrared Switch: Activates/deactivates the heating function.

Design Features:

• M-type Radian Neck Protector: Provides comfortable support for the head and neck without pressure.
• Two-way Kneading Massage: Deep pressing, grasping, kneading, and pinching motions to relieve pain and muscle tension.
• 3D Massage Simulation: Two groups of positive and negative double-head circular rotary massage for deep muscle relief.
• Rope Buckle Design: Allows for easy adjustment of tightness to fit different facial and neck shapes. Press the unlock button to release, or hold buttons at both ends to adjust tightness.
• Noise Reduction Design: High frequency mute motor for quiet operation.

Setup

Charging the Device:

The device is powered by a 2000 mAh high-capacity battery. Charging requires the use of the included charging cable.

1. Connect the included charging cable to the charging port on the massager.
2. Connect the other end of the charging cable to a 5-volt, 1-ampere output power supply (e.g., a USB wall adapter or computer USB port).
3. The indicator light will turn red during charging.
4. Charging time is approximately three hours.
5. When the indicator light turns green, charging is complete. Unplug the power cord.

Adjusting the Fit:

The U-shaped pillow features an elastic buckle at the front end for adjusting tightness.

• To adjust tightness, press and hold the buttons at both ends of the buckle and slide to your desired fit.
• After use, press the middle button on the buckle to open it for easy removal.

Operating Instructions

The massager comes in two models: a 3-key product (Kneading and Infrared Heating) and a 4-key product (Kneading, Infrared Heating, and Vibration).

General Operation (4-key model shown in video):

Video: Instructions for using the four-key U-shaped pillow.

1. Power On/Off: Long press the power key (usually the rightmost button with a power symbol) for 2 seconds to start the machine. Long press again for 2 seconds to turn it off.
2. Initial State: Upon startup, the device defaults to kneading, vibration, and heating functions enabled (for 4-key model).
3. Direction Adjustment: Press the second button (from left, with circular arrows) to change the massage direction. The massage head automatically changes direction within 60 seconds by default. Pressing this button again will pause kneading and cycle through forward rotation, reverse rotation, and suspend modes.
4. Intensity Adjustment (Gear Adjustment): Press the third button (from left, with vertical bars) to change the massage rate/intensity. The machine starts with three gears. Press lightly to shift to second gear, and press again to shift to first gear.
5. Function Adjustment (4-key model only): The fourth button (from left, with wavy lines for heating) is a function key. There are a total of six adjustable functions that cycle sequentially:
   1. Heating, kneading, vibration
   2. Heating, kneading
   3. Kneading
   4. Kneading, shaking (vibration)
   5. Heating, kneading
   6. Heating, kneading, vibration
   The default startup method turns on heating, vibration, kneading, and kneading. The remaining six types cycle sequentially according to the order of the buttons.
6. Heating Function (3-key model): Press the 'heat' key to control the heating function.

Maintenance

• Cleaning: The outer pillowcase can be removed for cleaning. Follow care instructions on the label.
• Storage: Store the device in a cool, dry place away from direct sunlight and high temperatures.
• Battery Care: Under normal use, the rechargeable battery has a life of approximately 2500 charge/discharge cycles. If the battery is not used for a long time, its life may be shortened. It is recommended to charge the battery at least 1-2 times a month to maintain its health.

Troubleshooting

If there is still an abnormality after following the above steps, please contact your local dealer for repair service.

When to Stop Using the Product:

• If the massager is abnormal, damaged, or broken.
• If you experience any serious or severe pain during the massage, stop immediately and seek medical advice.

Specifications

Warranty and Support

Dear customer, thank you for your support. The products you purchased are manufactured under strict quality control and standard inspection processes.

Warranty Description:

• From the date of purchase, if a malfunction occurs under normal use, you are entitled to one year of free warranty service. This excludes damage caused by improper disassembly, handling, natural disasters (e.g., fire, earthquake, flood), or rodent damage.
• The warranty card is essential for service. If lost, it will not be reissued. Please keep it in a safe place.
• Free warranty service does not cover malfunctions caused by improper use by consumers.
• If the product's warranty period has expired, and the company still has accessories, warranty service will be provided, but certain parts and handling fees will be charged.
• This warranty is valid only within the territory of the Chinese Republic.

Conditions Not Covered by Warranty:

• Failure to use the product in accordance with the instructions provided.
• Absence of a purchase invoice or receipt, or a valid warranty certificate; use of fake or shoddy products.
• Incomplete product packaging, missing accessories, or unauthorized disassembly/repair by the user.
• Losses caused by human factors, such as rubbing, immersion, violent impact, etc.
• Damage that affects the seller's secondary sales due to human reasons.
• Information on the warranty card not matching the actual product.

For further support or inquiries, please refer to the official user manual PDF: View User Manual (PDF).

User Tips

• For optimal comfort, adjust the elastic buckle to ensure the pillow fits snugly but not too tightly around your neck.
• Experiment with the different massage directions and intensity levels to find the most relaxing setting for your needs.
• Utilize the heating function for enhanced muscle relaxation, especially after a long day or during colder weather.
• Remember to charge the device regularly, even if not in frequent use, to prolong battery life.