DiFang Solar WiFi/4G Triple-Lens PTZ Security Camera

1. Safety Information

⚠️ Camera products can only be used for the purposes permissible under the applicable law and regulations. Misuse of the product for any illegal activities is strictly forbidden. Please comply with the applicable laws and regulations in your country/area.

2. What's in the Box

Please check the package contents upon unboxing. If any items are missing or damaged, please contact your retailer.

• DiFang Triple-Lens PTZ Security Camera
• Solar Panel
• Mounting Screws and Wall Plugs
• User Manual (this document)
• USB Charging Cable (for initial charge)

Note: SD card and 4G SIM card are not included and must be purchased separately.

3. Product Overview

Familiarize yourself with the components of your DiFang security camera.

Figure 3.1: Camera Component Diagram
1. Solar panels, 2. Antenna, 3. Red and blue warning lights, 4. Light source, 5. Infrared/White Light 2-in-1 Lamp, 6. Lens, 7. PIR sensor, 8. TF card slot.

4. Setup Instructions

4.1 Initial Battery Charge

Before installation, it is recommended to fully charge the camera's built-in 8000mAh battery using the provided USB cable for 6-7 hours. This ensures optimal performance from the start.

4.2 SD Card and SIM Card Installation

The camera supports up to 128GB TF (MicroSD) cards for local video storage. The 4G version also requires a 4G SIM card for network connectivity.

1. Locate the rubber cover on the side/bottom of the camera unit.
2. Carefully open the cover.
3. Insert the TF card into the TF card slot with the contacts facing down.
4. For 4G version: Insert the 4G SIM card into the SIM card slot.
5. Close the rubber cover firmly to ensure waterproof sealing.

4.3 Physical Installation

Choose a location with good sunlight exposure for the solar panel and a clear view of the area you wish to monitor. Ensure the camera is within range of your 2.4GHz WiFi network if using the WiFi version.

1. Mark the drilling points on the wall using the camera's mounting bracket as a template.
2. Drill holes and insert the wall plugs.
3. Secure the mounting bracket to the wall with screws.
4. Attach the camera unit to the mounting bracket.
5. Adjust the solar panel to face direct sunlight for maximum charging efficiency.

4.4 App Installation and Pairing

The camera uses the V380 Pro application for remote viewing and control.

1. Download the V380 Pro app from the Google Play Store (Android) or Apple App Store (iOS).
   

   Figure 4.1: V380 Pro App Interface and Multi-Device Sharing

2. Register an account or log in if you already have one.
3. Power on the camera by pressing the power button.
4. In the V380 Pro app, tap the '+' icon to add a new device.
5. Follow the on-screen instructions to connect your camera:
• For WiFi Version: Select 'Add Camera (WiFi)' and follow the prompts to connect to your 2.4GHz WiFi network. The camera does not support 5GHz WiFi.
• For 4G Version: Ensure your 4G SIM card is inserted and has an active data plan. The camera will automatically connect to the 4G network. Select 'Add Camera (4G)' if prompted, or it may appear automatically.
6. Once connected, you can name your camera and start monitoring.

5. Operating Instructions

5.1 Live View and Triple Screen Monitoring

The camera features three lenses providing multiple perspectives simultaneously.

Figure 5.1: Triple Lens, Triple Screen Monitoring

• Open the V380 Pro app and select your camera.
• You will see live feeds from all three lenses. The app allows you to view these simultaneously.
• One lens is a PTZ (Pan-Tilt-Zoom) lens, while the other two are fixed, offering a comprehensive view.

5.2 PTZ Control and Digital Zoom

Control the pan, tilt, and zoom functions directly from the app.

Figure 5.2: PTZ Control and Manual Lens Rotation
The two side lenses can be manually rotated 180° horizontally and 180° vertically. The central PTZ lens offers 355° pan and 90° tilt via app control.

• In the live view, use the on-screen joystick or swipe gestures to control the PTZ lens (Pan 355°, Tilt 90°).
• The two fixed side lenses can be manually adjusted 180° horizontally and 180° vertically during installation to cover specific areas.
• Use the pinch-to-zoom gesture on the live feed to activate the 10X digital zoom for closer inspection.

5.3 Two-Way Audio

Communicate with people near the camera using the built-in microphone and speaker.

• In the live view, tap the microphone icon to speak.
• Tap the speaker icon to listen to audio from the camera's location.

5.4 Night Vision Modes

The camera offers multiple night vision options for clear viewing in low light.

Figure 5.3: Infrared Night Vision vs. Full-Color Night Vision

• Infrared Mode: Provides clear black-and-white images in complete darkness using IR LEDs.
• Full-Color Mode: Activates white LED lights to provide full-color video at night.
• Dual-Light Alert Mode: Combines IR for general monitoring and switches to white light (and alarm) upon motion detection.
• You can switch between these modes in the V380 Pro app settings.

5.5 Motion Detection and Alarms

The camera uses PIR (Passive Infrared) and AI human detection to accurately identify motion and trigger alerts.

Figure 5.4: PIR Human Detection and Auto-Tracking

• Enable motion detection in the app settings.
• Configure sensitivity levels and detection zones.
• Upon detecting human motion, the camera can:
• Send push notifications to your phone.
• Trigger an audible alarm.
• Activate red and blue warning lights.
• Initiate auto-tracking of the detected subject.

5.6 Video Recording and Storage

Recordings can be stored locally on a TF card or in the cloud.

Figure 5.5: Two Ways to Record: TF Card and Cloud Storage

• TF Card Storage: Insert a MicroSD card (up to 128GB) for continuous or motion-triggered recording. View playback directly from the app.
• Cloud Storage: Subscribe to the cloud storage service via the V380 Pro app for secure, off-site video backup.

5.7 Multi-User Sharing

Share camera access with family members or trusted individuals.

• In the V380 Pro app, go to camera settings and find the 'Share Device' option.
• Invite other users by entering their V380 Pro account details.
• You can set different permission levels for shared users.

6. Maintenance

6.1 Cleaning

• Regularly wipe the camera lenses with a soft, dry cloth to ensure clear image quality.
• Clean the solar panel surface periodically to remove dust, dirt, or debris that may reduce charging efficiency. Use a soft cloth and mild cleaning solution if necessary.
• Ensure all rubber seals and covers are properly closed to maintain the IP66 waterproof rating.

6.2 Battery Care

• The built-in battery is designed for long life with solar charging. Avoid fully discharging the battery frequently.
• In prolonged periods of low sunlight, you may need to manually charge the camera via USB to maintain battery health.

7. Troubleshooting

7.1 Common Issues and Solutions

• Camera not connecting to WiFi:
  - Ensure your WiFi is 2.4GHz (5GHz is not supported).
  - Check WiFi signal strength at the camera's location.
  - Restart your router and the camera.
• 4G camera not connecting:
  - Ensure the 4G SIM card is correctly inserted and has an active data plan.
  - Verify that your SIM card's frequency band is compatible with the camera (B1/B3/B7/B8/B20/B28). Note that it does not support American countries like Japan, USA, Canada, Mexico, Colombia, Peru.
• No video recording:
  - Check if the TF card is inserted correctly and formatted (via app settings).
  - Ensure cloud storage subscription is active if using cloud.
• Poor image quality:
  - Clean the camera lenses.
• Battery not charging:
  - Ensure the solar panel is clean and positioned for maximum sunlight exposure.
  - Check the connection between the solar panel and the camera.
• App not finding camera:
  - Ensure the camera is powered on and in pairing mode (if applicable).
  - Check your phone's network connection.

8. Specifications

9. User Tips

• First Use: Always fully charge the camera battery for 6-7 hours before the first installation to ensure optimal battery calibration and performance.
• Network Choice: If you have stable 2.4GHz WiFi, the WiFi version is simpler. If installing in an area without WiFi, the 4G version is necessary, but ensure your local 4G bands are supported.
• SIM Card Compatibility: Double-check the 4G LTE frequency bands (B1/B3/B7/B8/B20/B28) for your region before purchasing the 4G version, especially if you are outside Europe or Asia.
• Solar Panel Placement: Angle the solar panel directly towards the sun's path for the longest duration each day to maximize charging.
• App Familiarization: Spend some time exploring the V380 Pro app's settings to customize motion detection, alarm types, recording schedules, and night vision modes to best suit your needs.

10. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to your purchase documentation or contact your retailer. Keep your proof of purchase for any warranty claims.

A user manual PDF is available for download from the seller's product page for more detailed instructions.