DiFang 8K WIFI Outdoor PTZ Security Camera User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your DiFang 8K WIFI Outdoor PTZ Security Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety.

2. Safety Warnings and Disclaimer

⚠️ Camera products can only be used for purposes permissible under applicable law and regulations. Misuse of the product for any illegal activities is strictly forbidden. Please comply with the applicable laws and regulations in your country/area.

• Ensure the power adapter used is the standard adapter provided with the product.
• Do not expose the camera to extreme temperatures or humidity.
• Keep the camera away from strong magnetic fields.
• Handle the camera with care to avoid physical damage.

3. Package Contents

Please check the package for the following items:

• Camera Unit ×1
• Power Adapter ×1
• Screw Pack ×1
• User Manual ×1

4. Specifications

5. Setup Guide

5.1 Mobile APP Download

Search for "FFvideo" in your mobile app store (Google Play for Android or App Store for iOS) and download the application.

5.2 User Registration

1. Open the FFvideo APP, click "Sign in".
2. Enter your mobile number and agree to the Privacy Policy.
3. After receiving the verification code, enter it and set your password to complete registration.

5.3 Adding a Smart Camera

Before connecting, ensure the camera is powered on with the standard power adapter and your mobile phone is connected to a 2.4GHz Wi-Fi network.

5.3.1 AP Hotspot Connection

1. Power on the camera. If you don't hear a voice broadcast, press the reset button to restore factory settings.
2. On the APP home page, click "+", select "Smart Camera", then "AP Hotspot".
3. Follow the wizard to connect to the Wi-Fi with the Cloud. Click "Next" after the connection is successful.
4. Select the Wi-Fi network to connect to, enter the password, and click "Confirm". The APP will display "Added successfully" once the network configuration is complete.

5.3.2 Wired Connection (for devices with network ports only)

1. Connect the network cable to the device's network interface and the other end to your router.
2. Power on the camera and wait for it to start, listening for the device voice broadcast.
3. On the APP home page, click "+", select "Smart Camera", then "Direct Network Cable".
4. Scan the QR code on the camera's fuselage and wait for the addition to be successful.

6. Operation

6.1 Real-time Preview Interface

Once the camera is added, you can access the real-time preview through the FFvideo app. The interface allows you to view live footage, adjust settings, and control camera functions.

6.2 PTZ Control

The camera offers extensive pan and tilt capabilities:

• Mobile App Control: 355° horizontal (Pan), 360° vertical (Tilt).
• Manual Adjustment: 180° horizontal (Pan), 360° vertical (Tilt).

6.3 AI Human Detection and Auto-Tracking

The camera can intelligently detect human movement. When a person moves in front of the camera, the PTZ unit will automatically pan or tilt to follow the movement, ensuring no important moments are missed. Alerts are sent to your phone.

6.4 Motion Detection and Alarm

When objects move in the monitoring area, the camera automatically turns on its white light, emits an audible warning sound, and sends a message reminder to the FFvideo app.

6.5 Dual Light Night Vision

The camera supports two night vision modes:

• Infrared Night Vision: Infrared lights are on, providing a clear black-and-white image.
• Full-Color Night Vision: White lights are on, providing a color image for better detail.

6.6 Two-Way Audio Communication

The built-in microphone and speaker allow for clear and smooth remote communication. You can talk with visitors or family members through the camera via the app.

6.7 WEB Login

You can also access your camera feed and settings via a web browser. Visit https://FFvideo.ucloudcam.com, enter your account and password to log in, and view the live video on the web page.

7. Maintenance

7.1 Weather Resistance

The camera has an IP66 waterproof rating, making it resistant to rain, snow, and changing weather conditions. It is suitable for outdoor use in various environments.

7.2 Storage Options

The camera supports two storage options for video retention:

• TF Card Storage: Supports up to 128GB TF card (not included).
• Cloud Storage: A paid subscription service is available, with a 30-day free trial.

Ensure your TF card is formatted correctly for optimal performance. Regularly check the storage status to prevent loss of important footage.

8. Troubleshooting (FAQ)

8.1 Why can't I add devices through Wi-Fi connection?

1. Ensure the device has been restored to factory settings before adding (long press the reset button until a voice prompt is issued).
2. The camera only supports 2.4GHz Wi-Fi signal. If your router is 5G only, please turn on dual-band mode and select the 2.4G signal.
3. Confirm that the distance between the router and the camera is within a reasonable range.

8.2 Why is the recording intermittent?

The cloud service trial package, alarm recording package, and TF card event recording mode will only record when the camera detects movement. Therefore, the recording may not be continuous.

8.3 Why do I choose to record continuously or intermittently after inserting the TF card?

1. Ensure that the video viewing channel is selected as SD card and format the SD card first. If it is still intermittent, the SD card may have a bad pixel.
2. Make sure the recording mode is turned on and all-day recording is enabled.

8.4 Why can't the mobile phone receive alarm messages?

Confirm that the notification push permission of the APP in the mobile phone settings is turned on, and then turn on the message notification in the notification settings of the APP. Also, ensure the current time is not within a planned period for stopping notifications.

8.5 What to do when the display camera is disconnected?

First, confirm whether the power supply and network are normal. Then, power off and restart the camera. If it is still disconnected after restarting, please remove the camera in the APP and then add it again.

8.6 Why can't the shared account operate the camera?

For security reasons, the permissions of the shared account are restricted, and the device cannot be operated. If others want to operate the camera, they can log in directly with the bound account and password.

8.7 What should I do if I need to change a Wi-Fi to connect the camera?

Two methods:

1. If the camera does not change its location and can search for another Wi-Fi, go to the parameter setting menu, change the Wi-Fi connected to the device, and select the corresponding Wi-Fi.
2. If the camera has changed locations and cannot find another Wi-Fi, reset the camera to factory settings and reconfigure the network.

8.8 How to view SD card video on mobile phone, how to watch SD card video on computer?

Make sure that the device has been inserted into the SD card. Log in to the FFvideo APP to view on mobile. For computer viewing, log in to https://FFvideo.ucloudcam.com with a computer browser.

9. User Tips

• For optimal performance, ensure your Wi-Fi signal strength is strong at the camera's installation location.
• Regularly check for firmware updates within the FFvideo app to ensure you have the latest features and security enhancements.
• When installing outdoors, consider placing the camera under an overhang or in a sheltered spot to further protect it from extreme weather, despite its IP66 rating.
• Utilize the two-way audio feature to deter intruders or communicate with delivery personnel.

10. Warranty and Support

This product typically comes with a manufacturer's warranty. Please refer to your purchase documentation or contact the seller for specific warranty terms and conditions. For technical support or further assistance, please reach out to the customer service provided by your retailer or the manufacturer.

You can also refer to the official FFvideo application for in-app support resources.