1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Feyree DLB EV Charger Wallbox. Please read this manual thoroughly before using the product to ensure safe and efficient operation.
The Feyree DLB EV Charger Wallbox is designed for electric vehicle AC charging, featuring a simple design and available in Type 2 specifications. It supports both swipe card and plug-and-play charging methods, along with multiple safety protection functions. Its dustproof and waterproof design allows for safe outdoor operation.
2. Safety Instructions
Please observe the following safety guidelines to prevent injury, damage to the product, or property damage:
- Grounding: The charging station must be properly grounded (PE).
- Environment: Do not place flammable, explosive, or combustible materials, chemicals, vapors, or other hazardous materials near the charging station.
- Maintenance: Keep the charging plug head clean and dry. If dirty, wipe it with a clean, dry cloth. Do not touch the charging plug core by hand when it is charged.
- Damage: Do not use the charging station if the charging plug or cable is defective, cracked, worn, or exposed.
- Disassembly: Do not attempt to disassemble, repair, or modify the charging station. Improper operation may cause damage, water leakage, electrical leakage, short circuit, electric shock, or other risks. Contact qualified staff for repairs.
- Thunderstorms: Use with caution during thunderstorms.
- Children: Children should not approach or use the charging station during the charging process.
- Vehicle Operation: Do not drive the car while it is charging. Only start charging when the car is stationary. For hybrid cars, turn off the engine before charging.
- Emergency Stop: In case of emergency, immediately press the emergency stop button to cut off all input and output power.
- Prohibited Use: Do not use the charging station if the shell is damaged, the charging cable is damaged (cracked, frayed, broken), lightning strikes occur, accidents or fires happen nearby, or water is present in the charging station. Contact the manufacturer immediately in such cases.
3. Installation
Ensure the installation area is clear of flammable materials and has adequate space. Verify that the equipment casing and charging cable are undamaged before installation.
3.1. Unboxing and Components
The package includes the charging station, charger holder holster, energy meter, expansion screws, 30mm screws, metal wall panel, manual, and RFID cards. The connecting wire is integrated with the charger.
3.2. Mounting the Charging Station
- Step 1: Install Energy Meter. Mount the energy meter onto the DIN rail in your electrical panel.
- Step 2: Connect Energy Meter to Main Isolator Switch. Connect the L (Live) and N (Neutral) wires from the energy meter to the main isolator switch in your electrical panel.
- Step 3: Connect Charging Station Wires to Isolator Switch. Connect the L (Live) and N (Neutral) wires from the charging station to the isolator switch designated for the charging station.
- Step 4: Connect PE Wire. Connect the PE (Protective Earth) wire from the charging station to the grounding terminal.
- Step 5: Connect Signal Wires A21 & B22. Connect the signal wires A21 and B22 from the charging station to the energy meter as per the wiring diagram.
- Step 6: Connect Household Electricity. Connect the household electricity to the energy meter.
For detailed visual instructions, please refer to the installation video provided above or the user manual PDF: Feyree EV Charger User Manual (PDF).
4. Operating Instructions
4.1. Pre-use Preparation
- Ensure no open flames are near the equipment and the surrounding space is not blocked.
- Check that the equipment casing and charging cable are not damaged.
- Ensure proper maintenance of equipment.
- Make sure the emergency stop button is popped up. If pressed, rotate it clockwise to turn it back.
4.2. Charging Steps
- Standby Status: When the charging station is in standby mode, the interface shows "Ready for charging" and the indicator light is green and always on.
- Waiting for Card Swipe Status: After parking your car, take the charging plug from the holder, set the charging current, then insert the plug into the EV connector. Ensure the plug is securely inserted. The device will enter identity verification status.
- Start-up Device: Use RFID cards to authorize the use of the charging station.
- Start Charging: The device will begin charging, displaying charging status and information. The indicator light will be green and breathing (for Wi-Fi function only).
- Stop Charging: The station automatically stops when fully charged. In an emergency, press the emergency stop button. RFID cards can also stop charging.
4.3. Key Operation Instructions (Buttons)
The control panel features buttons for various settings:
- Adjust Charging Current: Press the 'A' button to adjust the charging current (8A/10A/13A/16A/20A/25A/32A).
- Set Delay Time: Press the 'D' button to set a delayed charging start time (0-15 hours).
- Set Charging Time: Press the 'T' button to set the charging duration (0-15 hours).
- Access Menu: Long press any button for 5 seconds to enter the settings interface.
4.4. Dynamic Load Balancing (DLB)
The DLB function intelligently manages power to prevent overloading your household circuit.
4.4.1. Plan A (for single phase)
Monitors household circuit current, uses total current as judgment, and adjusts charger output to ensure total current does not exceed safe limits, preventing tripping and damage.
4.4.2. Plan B (for three phase)
Monitors current of each phase in a three-phase circuit, uses the maximum phase current as judgment, and adjusts charger output. Ensures total current of each phase does not exceed safe limits, preventing tripping and damage.
4.5. App Control
The Feyree EV Charger can be controlled via the Smart Life or Tuya Smart app. The app allows you to monitor charging status, set current, delay time, and charging time. It supports both Wi-Fi and Bluetooth connections.
To use the app:
- Download the "Smart Life" or "Tuya Smart" app.
- Open the app, enable Wi-Fi and Bluetooth on your phone.
- Select "Add Device" and follow the on-screen instructions to pair with the charger station and connect to Wi-Fi.
- Once connected, you can set current, delay time, and charging time directly from the app.
4.6. RFID Card Function
The charging station supports RFID cards for authorization. You can add or delete RFID cards through the menu settings.
5. Maintenance
Regular maintenance ensures the longevity and safe operation of your EV charger:
- Keep the charging station clean and free from dust and debris.
- Regularly inspect the charging cable and plug for any signs of wear, damage, or fraying.
- Ensure the emergency stop button is easily accessible and functional.
- Do not use harsh chemicals or abrasive cleaners on the unit.
- If the unit is installed outdoors, ensure it is protected from extreme weather conditions, although it is designed with IP66 protection.
6. Troubleshooting
Refer to the following table for common issues and their solutions:
| Fault Name | Reason for Failure | Recommendations |
|---|---|---|
| Over Voltage | AC input voltage is too high | 1. Ask an electrician to measure input voltage. 2. If voltage > 264V for short time, wait for power system to restore. 3. If persistent, contact local power supply. 4. If voltage < 264V, contact us. |
| Under Voltage | AC input voltage is too low | 1. Ask an electrician to measure input voltage. 2. If voltage < 85V for short time, wait for power system to restore. 3. If persistent, contact local power supply. 4. If voltage > 85V, contact us. |
| Over Current | AC input current is too high | 1. Cut off power. 2. Check charging plug for foreign objects/car's on-board charger. 3. Reconnect power after troubleshooting; if fault persists, contact us. |
| Over TEMP | Charger internal temperature > 85°C | 1. Check for heat-generating equipment nearby; ensure ambient temperature < 50°C. 2. If problem persists, contact us. |
| Elec Leakage | Leakage is greater than specified values | 1. Cut off power. 2. Check charging plug for foreign objects/car for electrical leakage. 3. Reset leakage protector; if fault persists, contact us. |
| PE Fault | Poor grounding or incorrect wiring | 1. Cut off power. 2. Check if charging station is grounded properly. 3. Reconnect power after troubleshooting; if fault persists, contact us. |
| Err:cp | Charging plug CC/CP connection abnormality | 1. Check if wiring of charging plug is correct. 2. Reconnect power after troubleshooting; if fault persists, contact us. |
| Err:Reset | Reset button is pressed | 1. Check if the red button is pressed; if so, rotate it back to reset. 2. Reconnect power after troubleshooting; if fault persists, contact us. |
| Err:LoadBalance | Standby current + charging current < 8A | 1. Check if the sum of standby and charging current is less than 8A; if so, reduce home appliance current. 2. Reconnect power after troubleshooting; if fault persists, contact us. |
7. Specifications
7.1. General Specifications
- Product Type: Smart EV DLB Wallbox Charging Station
- Charger Type: DLB Charging Station
- Cable Length: 5m
- Material: Copper alloy, silver plating
- IP Rating: IP66 (Charger Plug & Box)
- Installation Type: Wall-mounted
- Wireless Support: Wifi
- Touchscreen: No
- High-concerned chemical: None
7.2. Electrical Performance (Type 2 IEC 62196-2)
| Parameter | 7.6kW (1 Phase) | 11kW (3 Phase) | 22kW (3 Phase) |
|---|---|---|---|
| Rated Voltage | 85V-264V | 380V±20% | 380V±20% |
| Rated Current | 8-32A | 8-16A | 8-32A |
| Input Frequency | 50Hz/60Hz | ||
| RCD | TypeB AC30mA+ DC6mA | ||
| Cable Specification | 3G 6mm² + 1*0.5mm² | 5G 2.5mm² + 1*0.5mm² | 5G 6mm² + 1*0.5mm² |
7.3. Environmental & Physical
- Operating Temperature: -30°C to +55°C
- Storage Temperature: -40°C to +80°C
- Relative Humidity: 0~95% non-condensing
- Maximum Altitude: < 2000m
- Cooling: Natural air cooling
- Standby Power Consumption: < 3W
- Dimensions (approx.): Length 41cm, Width 32cm, Height 13cm
- Weight (approx.): 5.6kg
8. User Tips
While no specific user tips were available from customer reviews or Q&A, here are some general recommendations for optimal use:
- Always ensure the charging plug is fully and securely inserted into your vehicle's charging port before initiating a charge.
- Regularly check the charger's display for status updates and any error messages.
- Utilize the app's scheduling features to charge during off-peak hours to potentially save on electricity costs.
- If you experience any issues, refer to the troubleshooting section first. If the problem persists, contact customer support.
9. Warranty and Support
9.1. Two-Year Warranty
Feyree offers a two-year warranty to customers who purchase original Feyree products.
9.2. Lifetime Technical Support
For any product-related issues, please contact Feyree customer service. They encourage users to reach out with pictures and videos for assistance.
9.3. Exclusions
The warranty does not cover:
- Product damage from failure to follow recommended guidelines.
- Damage caused by unauthorized disassembly or maintenance by a non-designated service center.
- Non-original Feyree products.
- Modifications or DIY alterations without guidance from a licensed electrician.
9.4. Customer Service Contact
E-mail: tina@feyree.com