FIREBAT AM02 AMD Ryzen7 H 255 Mini PC Instruction Manual

Important Information

Disclaimer

1. Please be sure to use the original power supply. The company does not assume any responsibility for any problems or failures caused by any third-party adapters.
2. Users can use music videos, pictures, and software provided by third parties, but we do not assume any responsibility for copyright issues or software failures.
3. If the product fails, we will strictly abide by the warranty terms, but we will not assume any responsibility for any property damage or economic loss that may be caused during use.
4. The device comes with built-in software when it leaves the factory, and it can be used after actual testing. However, if it is deleted or not deleted when looking for compatibility or other problems, it will not cause any impact on the machine. Please note that this is not a problem related to product quality.
5. The company reserves the right to improve the product. Product specifications and design are subject to change without prior notice! Please refer to the actual product.

Notes

1. Please be extra careful when performing operations that may cause file damage or loss.
2. Pay attention to virus protection during the use of the mini PC, and try to use a virus firewall.
3. Turn off the power and disconnect the power supply when the mini PC is not used for a long time.
4. Do not turn on and off the mini PC frequently in a short time. It is recommended that the interval between two starts is at least 10 seconds, preferably not less than 60 seconds.
5. Pay attention to moisture-proof and keep the use environment clean and sterile. If there is dust on the mini PC, please wipe it with a dry soft cloth.
6. Avoid direct strong light to the mini PC and do not approach strong magnetic fields.
7. Do not drop liquids such as water and food on the mini PC and do not pull the data cable, power cable, etc.

Packing List

Setup

Quick Installation

Follow these steps to quickly set up your FIREBAT AM02 Mini PC:

1. Connect your display device (monitor, TV) to the Mini PC using an HDMI, DisplayPort (DP), or Type-C cable.
2. Connect the included DC power adapter to the Mini PC and then to a power outlet.
3. Connect your keyboard and mouse (not included) to the Mini PC via the USB interfaces.
4. Connect to the internet using either an Ethernet network cable plugged into one of the RJ45 ports or via Wi-Fi. Note: Wi-Fi needs to be configured after the initial system setup.

Image: FIREBAT AM02 Mini PC showing its compact design and key specifications. A warning indicates that if the 'NO RAM NO ROM' version is selected, users must provide their own RAM, hard drive, and install the operating system.

VESA Bracket Installation

The FIREBAT AM02 Mini PC can be mounted to the back of a compatible monitor using the provided VESA bracket. Some models may come with a standing bracket instead.

To install the VESA bracket:

1. Attach the VESA bracket to the back of your monitor using the provided screws.
2. Slide the Mini PC onto the mounted bracket until it securely locks into place.

Operating Instructions

First-Time Startup (Power On)

When starting your Mini PC for the first time, the system will guide you through the Windows operating system configuration.

1. Press the power button on the Mini PC. Wait several minutes for the initial startup until the installation interface appears.
2. Step 1: Select your Language/Country (Region).
3. Step 2: Select "Input Method" and click "Confirm".
4. Step 3: Select the second input method (you can "skip" this).
5. Step 4: Network: Enter the Wi-Fi password to connect, or plug in an Ethernet cable. The system may update automatically, which can take time. It is recommended to skip the network connection during initial setup for faster completion.
6. Step 5: Accept the License Agreement.
7. Step 6: Set your Username and Password. Once completed, the desktop will appear.

Connect to Wi-Fi

1. Select the Wi-Fi icon from the taskbar to turn on Wi-Fi.
2. Select an access point from the list of available Wi-Fi connections.
3. Enter the security key (password) if prompted to activate the Wi-Fi connection.

Enter BIOS Setup

BIOS (Basic Input/Output System) is the first software loaded when the Mini PC starts. To enter BIOS setup:

• During startup, repeatedly press the "Del" or "F2" key.

Note: Default BIOS settings are optimized for performance. Do not change them unless you have installed new components or require a BIOS update. Inappropriate settings can cause instability. Consult technical service personnel if changes are needed.

Maintenance

Cleaning and Care

1. Turn off the product and unplug the power adapter before cleaning.
2. Wipe the product housing with a damp cloth, avoiding interfaces and electrical components. Then, wipe it dry with a soft cloth. Do not use corrosive cleaning fluids.
3. Do not immerse the product in water or other liquids.
4. After cleaning, place it in a dry and well-ventilated area to dry thoroughly before use or storage.

Troubleshooting

Q1: Why can't the machine be turned on?

A1: First, confirm power connection and use of the original charger. If the power light is off and no response, disassemble the machine (refer to disassembly videos), unplug and replug the power cable on the motherboard, then try again. If issues persist, contact FIREBAT support.

Q2: Fan and light work, but no display/boot?

A2: This usually indicates a system issue. Try unplugging and replugging the hard disk. For non-onboard machines, try unplugging and replugging the memory stick. If it still fails, download and reinstall the image system from the FIREBAT official website.

Q3: How to solve blue screen crashes?

A3: Blue screens are often due to driver incompatibility. Check the blue screen code to identify the incompatible driver. Uninstall it, then download the factory driver from the FIREBAT official website, or reinstall the system directly.

Q4: Why is the network slow or Wi-Fi disconnecting?

A4: a. Check router/network bandwidth. Improve network environment or increase bandwidth. Proximity to Wi-Fi source and obstructions (walls) affect signal. b. Uninstall and reinstall the network card driver. c. If network and driver are fine, Wi-Fi contact might be poor. Disassemble and check/reseat Wi-Fi card wires.

Q5: How to change the operating system?

A5: Insert a USB drive, press "Del" or "F2" to enter BIOS. Navigate to "startup" > "boot", then enter the system priority boot menu. Set the USB drive as the priority boot, then save and exit. (Note: Only pre-installed systems are supported for maintenance).

Q6: Why can't the USB port be used?

A6: If USB ports are not working after booting to desktop, shut down the computer. Press and hold the power button for 30 seconds, repeat 3 times to discharge static electricity. Wait 5 minutes, then power on. If the issue persists, contact the FIREBAT team.

Q7: Why is it stuck in "Windows Preparing Automatic Repair"?

A7: This is usually a system problem. a. Wait patiently for the repair process. b. If repair fails, download and reinstall the image system from the official website. c. Unplug the hard disk. If still unresolved, reinstall the system. For blue screen errors during repair, disassemble and unplug the hard disk, then reinstall the system.

Q8: How to solve video playback lag?

A8: a. Check network speed and video website transmission bit rate. b. If the computer is not under high load but still freezing, reinstall the system. If the problem continues, contact the FIREBAT team.

Q9: Why does the computer get very hot?

A9: Overheating is normal during long periods of high-load operation. Clean the cooling system (fan, silicone grease), improve cooling environment (e.g., use a fan), optimize processes, and close unnecessary software to free up RAM.

Q10: How to fix display not waking from sleep?

A10: a. Open Device Manager, right-click your mouse, select "Properties". b. Go to "Power Management" and select "Allow this device to wake the computer". c. Return to the previous level, right-click "Keyboard Property Management". d. Go to "Power Management" and select "Allow this device to wake the computer".

Q11: Why doesn't the CPU reach its advertised frequency?

A11: The CPU runs at its lowest frequency when idle to save power. It will gradually increase speed under load. Check CPU operation status in Task Manager > Performance.

Q12: What to do if the mini-computer cannot shut down?

A12: Press and hold the power button for at least 4-6 seconds until the mini computer shuts down.

Specifications

Image: Detailed overview of FIREBAT AM02 features including processor, graphics, memory, storage, and interfaces.

Image: Diagram illustrating the rich expansion options with labeled front and rear ports of the FIREBAT AM02 Mini PC.

Image: The compact design of the FIREBAT AM02 Mini PC, highlighting its dimensions (127mm x 130mm x 46.7mm) and net weight (485g).

User Tips

• Bluetooth Connectivity: Some users have reported issues with Bluetooth device discovery despite the system indicating Bluetooth is present. If you experience this, consider using wired peripheral devices (keyboard, mouse, etc.) for reliable connectivity. Wi-Fi functionality typically works as expected.
• SSD Recognition: In rare cases, the SSD might not be recognized upon initial setup. Ensure the SSD is properly seated in its slot. If issues persist, contact support.
• 'No RAM No ROM' Version: If you purchased the version without pre-installed RAM and storage, remember that you must provide and install your own memory modules and hard drive, and then install the operating system yourself.

Warranty and Support

Warranty Information

We provide a one-year product quality warranty from the date of purchase and offer free lifetime product technical support. For normal faults or quality problems within the warranty period, we provide free replacement or repair services. For damage caused by manual operation, we will charge the cost of product parts for repair.

Technical Support

Our technical support team is available 24 hours a day. If you encounter any problems during use, please feel free to contact us through your purchase platform or the official FIREBAT support channels.

Product Showcase Video

Video: A short showcase of the FIREBAT AM02 Mini PC, displaying its design and various angles.