DIXSG AX900M USB WiFi 6 + Bluetooth 5.4 Adapter User Manual

1. Product Overview

The DIXSG AX900M is a 2-in-1 USB adapter providing both WiFi 6 (802.11ax) and Bluetooth 5.4 connectivity. It offers high-speed dual-band wireless performance and driver-free installation for Windows 10/11, making it ideal for PCs and laptops.

Image: DIXSG AX900M USB WiFi 6 + Bluetooth 5.4 Adapter with dual antennas.

2. Package Contents

Please check the package for the following items:

• USB Dual-Band Wireless Network Card (AX900M Adapter)
• User Manual
• Driver-free bag (containing the adapter)

Image: Contents of the product package, including the USB adapter, manual, and driver-free packaging.

3. Installation Guide

3.1. Physical Installation

Connect the AX900M USB adapter to an available USB port on your computer. For optimal performance, especially for Wi-Fi 6, use a USB 3.0 port if available.

Image: Step-by-step visual guide for connecting the USB adapter to a computer.

3.2. Driver Installation (Windows 10/11)

The AX900M adapter features driver-free installation for Windows 10 and 11. Upon plugging the adapter into your computer, the driver installation program should automatically pop up. Follow these steps:

1. Plug the USB adapter into your computer's USB port.
2. The driver installation program should automatically appear. Click to install the built-in driver program.
3. Once installed, you can connect to your network or use Bluetooth functions.

If the driver installation does not pop up automatically:

1. Go to 'My Computer' or 'This PC'.
2. Double-click the CD-ROM drive (labeled 'Driver_Disk' or similar) to open it.
3. Run the 'SetupInstall.exe' file.

Image: Screenshot showing how to access the driver disk from 'My Computer' or 'This PC'.

Image: Screenshot showing the driver installation prompt, indicating to double click and run.

Note: This product is not compatible with Mac, Linux, Chromebook, or TV/Car systems.

If you cannot find the setup program, please download the driver at: https://bit.ly/3DSOaEL

4. Operating Instructions

4.1. Connecting to a Wireless Network (Wi-Fi)

1. Click the network icon (usually a Wi-Fi symbol or an Ethernet symbol) on your taskbar.
2. Select your desired Wi-Fi network from the list.
3. Enter the network password when prompted.
4. Click 'Connect'.

Image: Screenshot showing the Wi-Fi network selection menu on Windows.

4.2. Pairing Bluetooth Devices

Before pairing, ensure any built-in Bluetooth on your computer is disabled to avoid conflicts. Refer to section 4.3 for instructions on disabling built-in Bluetooth.

1. Right-click the Bluetooth icon on the taskbar.
2. Select 'Add a Bluetooth Device' or 'Add a Device' to scan for available devices.
3. Select your Bluetooth device from the list and follow the on-screen instructions to complete pairing.

Note: Make sure your device's Bluetooth is enabled and discoverable.

Image: Screenshot showing the interface for adding and pairing Bluetooth devices like a mouse or headset.

Image: A desktop setup demonstrating the adapter's ability to connect to various Bluetooth devices and provide wireless internet.

4.3. Disabling Built-in Bluetooth (if applicable)

If your computer has built-in Bluetooth, it is recommended to disable it to prevent conflicts with the AX900M adapter's Bluetooth function.

1. Press the 'Windows' key + 'X' to open the Quick Link menu.
2. Select 'Device Manager'.
3. In the Device Manager, locate and expand the 'Bluetooth' section.
4. Right-click on your computer's built-in Bluetooth adapter (e.g., 'Inter Bluetooth Adapter') and select 'Disable device'.
5. Confirm your choice if prompted.

If there is no 'Bluetooth' icon in the 'Device Manager', you can skip this step.

Image: Screenshot of Windows Device Manager illustrating how to disable a built-in Bluetooth adapter.

5. Troubleshooting (FAQ)

5.1. Slow speed or Unstable connection

• Check Wi-Fi signal strength: If the signal is weak, move the computer closer to your router if possible.
• Switch channels: Try to switch between the 2.4G and 5G channels if it's a dual-band adapter.
• Use USB 3.0: Connect to a USB 3.0 port on your computer if it's a USB 3.0 network card.

5.2. Cannot connect to Wi-Fi

• Reboot devices: Try turning off and on/rebooting your wireless clients (computer and router) to connect to the Wi-Fi.
• IP Address settings: If the IP address is not obtained automatically, change it to 'Obtain IP Address Automatically'.
• Router channel: Change your router's wireless channel.

5.3. Wi-Fi 6 doesn't show

• If you purchased a Wi-Fi 6 adapter, you need to pair it with a Wi-Fi 6 compatible router to achieve optimal performance.

5.4. Bluetooth or Wi-Fi icon doesn't appear

• Make sure you have turned on Bluetooth or Wi-Fi in Windows settings.

6. Specifications

Image: Diagram showing the dimensions of the AX900M USB adapter.

Image: Visual representation of key features: WiFi 6, 2.4G & 5G dual-band, Bluetooth 5.4, and driver-free installation.

Image: Illustration comparing 5GHz and 2.4GHz frequency bands, showing 5GHz for higher speed and 2.4GHz for better penetration through walls.

Image: Details on WiFi 6 intelligent algorithms including efficient error correction, OFDMA+MU-MIMO for multi-user scenarios, and TWT technology for power saving.

Image: Illustration of multiple data encryption modes (WPA3-SAE, WPA3, WPA2, WPA, WEP64/128 WEP) for secure online surfing.

7. User Tips

• Disable Built-in Adapters: To prevent conflicts and ensure optimal performance, always disable your computer's built-in Wi-Fi and Bluetooth adapters before using the AX900M.
• Use USB 3.0 Ports: For the fastest data transfer speeds and best performance, plug the adapter into a USB 3.0 port on your computer.
• Optimal Wi-Fi 6 Performance: To fully utilize the Wi-Fi 6 capabilities of this adapter, ensure your router also supports Wi-Fi 6 (802.11ax).
• Antenna Positioning: Adjust the external antennas for the best signal reception. Avoid over-rotating them beyond 180 degrees to prevent damage.
• Driver Reinstallation: If you encounter issues after initial setup, try uninstalling any existing Wi-Fi drivers, restarting your computer, and then reinstalling the AX900M driver.

8. Maintenance

The DIXSG AX900M USB adapter requires minimal maintenance. Keep the device clean and free from dust. Ensure the USB port on your computer is also clean to maintain a good connection. Periodically check for updated drivers on the official support page (if available) to ensure optimal performance and compatibility.

9. Warnings

CHOKING HAZARD - Small parts.

• Not for children under 3 years.
• To be used under direct supervision of an adult.
• Do not over-rotate the antennas to avoid breakage.
• Do not exceed 180° rotation of the antennas.