1. Introduction
The Logitech G502, G402, and G203 gaming mice are engineered for exceptional performance and design, catering to the demands of online gaming. Featuring mechanical design, high DPI sensors, and durable construction, these mice are designed to provide precision and comfort for extended gaming sessions.


2. Setup Guide
- Power On: Ensure your computer is powered on.
- Connect USB: Plug the mouse's USB cable into an available USB port on your computer. The mouse is ready to use for basic functions.
3. Operating Instructions
3.1. 11 Fully Programmable Buttons
The G502 features 11 programmable buttons for enhanced control and customization during gameplay. Refer to the diagram below for button identification:

- Left (Button 1)
- Right (Button 2)
- Wheel click (Button 3)
- Back (Button 4)
- Forward (Button 5)
- DPI Shift (Button G6)
- DPI Down (Button G7)
- DPI Up (Button G8)
- Scroll left (wheel tilt left)
- Scroll right (wheel tilt right)
- Profile select (Button G9)
- Wheel mode shift (not programmable)
3.2. Hyperfast Scroll Wheel
The G502 features Logitech's exclusive dual-mode hyperfast scroll wheel. Click the button right below the wheel (Button G12) to switch between the two modes (ratcheted and hyperfast). This allows for quick navigation through long documents or precise weapon selection in games.

4. Customization
4.1. Logitech Gaming Software
To unlock the full potential of your G502, G402, or G203 mouse, download the Logitech Gaming Software. This free software allows you to customize:
- Button programming
- Lighting color and effects (RGB backlight with 16.8 million colors via LIGHTSYNC technology)
- Tracking behavior
- Onboard profiles (up to 5 different profiles can be stored)
Download the software and learn how to customize your mouse at: www.logitechG.com/support/g502-hero
4.2. Adjustable Weight and Balance
The G502 allows you to fine-tune its weight and balance for a personalized feel. The mouse features five 3.6g counterweights.

- Open Weight Door: Grasp the mouse firmly in your right hand and pull the tab down with your left thumb to open the weight door.
- Place Weights: You can place up to five 3.6 gram weights in various orientations. Experiment with different positions to find an overall weight and balance that feels right for you. The total weight can be adjusted between 121g and 139g.
- Close Weight Door: After inserting the weights, close the weight door by inserting the tabs on the weight door into the slots on the left side of the mouse and rotating the door down until the magnet holds it firmly closed.
4.3. Onboard Profiles and DPI Indicators
The G502 has three preconfigured profiles: high sensitivity gaming, low sensitivity gaming, and standard mouse usage. Use Button 9 (Profile Select) to cycle through these profiles. When you change profiles, the DPI indicator lights will change color to blue for three seconds and then indicate the new mode.
DPI values are shown using three LEDs on the mouse. The number of lit LEDs corresponds to the DPI setting:
- 1 LED: DPI 1
- 2 LEDs: DPI 2
- 3 LEDs: DPI 3
- 4 LEDs: DPI 4
- 5 LEDs: DPI 5
4.4. Profile Settings Overview
The following tables provide an overview of default DPI values and button assignments for the preconfigured profiles:
| Setting | Profile 1* (High-DPI gaming) | Profile 2* (Low-DPI gaming) | Profile 3* (Standard: unshifted) | Profile 3* (Standard: G-shifted) |
|---|---|---|---|---|
| DPI values | 1200, 2400, 3200, 6400 | 400, 800, 1600, 2400 | 2400 | 2400 |
| Default DPI value | 2400 | 1600 | 2400 | 2400 |
| DPI Shift value | 1200 | 400 | N/A | N/A |
| Reports/sec | 1000 | 1000 | 500 | 500 |
| Button | Profile 1* (High-DPI gaming) | Profile 2* (Low-DPI gaming) | Profile 3* (Standard: unshifted) | Profile 3* (Standard: G-shifted) |
|---|---|---|---|---|
| 1 | Button 1 (left click) | Button 1 (left click) | Button 1 (left click) | Button 1 (left click) |
| 2 | Button 2 (right click) | Button 2 (right click) | Button 2 (right click) | Button 2 (right click) |
| 3 | Button 3 (middle click) | Button 3 (middle click) | Button 3 (middle click) | Ctrl-T |
| 4 | Button 4 (back) | Button 4 (back) | Button 4 (back) | Ctrl-Shift-Tab |
| 5 | Button 5 (forward) | Button 5 (forward) | Button 5 (forward) | Ctrl-Tab |
| 6 | DPI Shift (sniper) | DPI Shift (sniper) | G-Shift (double functions) | N/A |
| 7 | DPI Down | DPI Down | Ctrl-C | Ctrl-X |
| 8 | DPI Up | DPI Up | Ctrl-V | Ctrl-Z |
| 9 | Scroll left | Scroll left | Scroll left | Ctrl-F4 |
| 10 | Scroll right | Scroll right | Scroll right | Ctrl-Shift-T |
| 11 | Next profile | Next profile | Next profile | Ctrl-0 |
5. Specifications
- Sensor Model: Logitech HERO 25K (25600 DPI | 400 IPS | 40G)
- Number of Rollers: 1 pcs
- Hand Orientation: Right
- Style: DPI adjust button
- Interface Type: USB (Wired)
- Battery Included: No
- Power Source: Rechargeable (for models with internal battery, otherwise USB powered)
- Operation Mode: Opto-electronic
- Certification: CE
- Number of Buttons: 11
- Package Dimensions: Length: 20 cm, Width: 14 cm, Height: 7 cm
- Package Weight: 0.3 kg

6. User Tips
- Weight and Balance Tuning: Experiment with the five 3.6g weights to find your optimal balance. More weight can help control high DPI settings, while less weight can reduce fatigue during low-DPI gaming. Centering weights along an imaginary line between your thumb and right-side grip finger(s) can help maintain optimal front-to-back balance.
- Software Customization: Advanced users can customize each game's button configuration and sensitivity switching needs using the Logitech Gaming Software. The software automatically applies these settings when the game is detected.
- Profile Experimentation: The effects of changing weights or profile settings may not be immediately apparent. Give yourself some time to experience the difference before making further adjustments. Try the default profile settings in practice games before changing them.
7. Troubleshooting
If the mouse doesn't work:
- Unplug and re-plug the USB cable to ensure a good connection.
- Try the mouse USB cable in another USB port on the computer.
- Use only a powered USB port.
- Try rebooting the computer.
- If possible, test the mouse on another computer.
8. Warranty and Support
For further suggestions, assistance, or to view the full user manual (PDF), please visit the official Logitech support page:
www.logitechG.com/support/g502-hero
The user manual is also available as a PDF document: User manual (PDF)