pokpaw CL16

Pokpaw CL16 Automatic Self-cleaning Litter Box

User Manual

Preface

Thank you for purchasing the Smart Cat Litter Box. We hope to provide you with an easy and enjoyable pet-keeping experience through our technology and services. Before using this product, please read this user manual carefully to ensure the product's proper operation and safety.

To protect our customers' interests, we offer a one-year worry-free warranty. If you encounter any problems after purchase, please feel free to contact us, and we will resolve them within 24 hours. We value feedback from each customer to improve and enhance the quality of our products, allowing us to better serve everyone.

We wish you a pleasant life!

Product Overview

Product Dimensions

Diagram showing the dimensions of the Pokpaw CL16 Automatic Self-cleaning Litter Box, with a height of 536mm, width of 550mm, and depth of 510mm. The waste bin dimensions are 430mm length, 287mm width, and 118mm height.
Overall dimensions of the litter box: 550mm (width) x 510mm (depth) x 536mm (height). Waste bin dimensions: 430mm (length) x 287mm (width) x 118mm (height).

Components Diagram

Diagram illustrating the main components of the Pokpaw CL16 Automatic Self-cleaning Litter Box, including the Roller, Filter Screen, Main Unit, Waste Collection Bin, Bearing Cover, Control Key, Support Legs, and Adapter Interface.
Key components include the Roller, Filter Screen, Main Unit, Waste Collection Bin, Bearing Cover, Control Key, Support Legs, and Adapter Interface.

Package Contents

  • Smart Cat Litter Box × 1
  • Waste Bin × 1
  • Support Legs × 4
  • Cat Litter Bags × 1 (20 pieces)
  • Adapter × 1
  • Manual × 1
  • Deodorant Box × 1
  • Brush × 1

Specifications

Attribute Value
Product Model CATBOX-Mini-F (CL16)
Operating Mode Auto/Manual
Applicable Range Cats (3.3 lbs / 1.5 kg to 27.5 lbs / 12.5 kg)
Material ABS+PP+POM
Dimensions 528 × 510 × 536 mm
Net Weight 8 kg
Power Supply DC 12V/2A
WiFi Support Frequency Range: 2.400~2.4835GHz, IEEE 802.11b/g/n (Channels 1-14)
Max RF Output Power 18.1 dBm
Rated Power 10W
Operating Temperature 0 ~ +50°C
Storage Temperature -10 ~ 60°C
Sand Storage Capacity 6.5L
Toilet Bin Capacity 11L

Note: This device only supports 2.4GHz Wi-Fi.

Safety Instructions

  • Always use the original power cable and adapter to avoid damage or safety risks.
  • Turn off the power before cleaning or disassembling the device. Do not immerse the base or any electrical components in water.
  • Place the product on a stable, flat surface. Do not place it on elevated areas to prevent falls.
  • Not suitable for kittens under 6 months of age. Guide your cat to use the litter box properly and prevent them from biting the power cable.
  • This smart litter box is designed for cats weighing between 3.3 lbs (1.5 kg) and 27.5 lbs (12.5 kg).
  • Do not add litter while the device is running.
  • Never place your hands inside the drum while the machine is operating.
  • Do not switch between cleaning and emptying modes during operation. Wait for the current cycle to complete before starting a new one.
  • Failure to follow these safety guidelines may result in injury to your pet. Please use the product as instructed.
  • Remaining litter can be cleaned using the brush provided.
Diagram illustrating the ultra-strong safety system of the litter box, highlighting the infrared anti-pinch system, cat weight sensor, self-developed precision motor, and infrared tracking.
The litter box features an ultra-strong safety system with infrared anti-pinch, dynamic monitoring, cat weight sensor, and a self-developed precision motor.

Setup Instructions

Unpacking and Initial Placement

  1. Open the package and remove the fixing tape from the front and back sides of the machine. The collection bin is placed diagonally in the drum, the accessory box is placed inside the collection bin, and the filter screen is placed above the collection bin.
  2. Take out the filter screen, accessory box, and collection bin in order. Remove the support legs, cat litter bags, deodorant box, manual, adapter, and brush from the accessory box.

Assembling Components

  1. Set the locking switch on the side of the bearing cover from "OFF" to "ON" to unlock the internal lock. After unlocking, lift the bearing cover and remove it. Then lift the drum and remove the pearl cotton from the bottom of the drum.
  2. Install the filter screen at the bottom edge of the drum baffle, with the curvature of the filter screen facing inward. Insert one side into the hole of the drum baffle, slightly bend the filter screen, and insert the other side into the hole as well, while also hooking the upper hole of the filter screen onto the clip of the drum Buckle.
  3. Install the support legs. Insert the four support legs directly into the installation holes on the bottom of the unit. You should hear a "click" sound when each leg is securely installed. Make sure to match each support leg to the corresponding mark on the bottom of the machine (L-L, R-R). Do not install the legs in the wrong direction. Ensure all legs are securely in place and the unit is level. Improper installation may result in the machine being unstable or malfunctioning.
  4. Install the roller and bearing cover. Lower the roller into place, ensuring the bearings on both sides are aligned and properly inserted into the card slots. Reattach the bearing cover, making sure both sides are securely in place. Set the lock switch on the side of the shaft cap from "ON" to "OFF" to lock the bearing cover.

Waste Bin and Power Connection

  1. Take out a trash bag and place it over the waste collection bin at the bottom, ensuring the bag is smooth with no protrusions and the edges are facing downward. Insert the fragrance pack into the slot located at the front of the waste collection bin.
  2. The bottom of the machine has two sliding rails. During installation, push the waste collection bin along these rails from the front entrance at the base of the machine. If the waste collection bin is not properly installed, the three indicator lights on the control panel will flash rapidly.
  3. Insert the DC plug of the power adapter into the DC port on the back of the machine, then plug the adapter into a power outlet to turn the unit on.

Litter and Placement

  1. Pour the cat litter into the top opening of the litter box.
  2. After adding the cat litter, you need to unplug the power and restart the machine or use the cleaning button on the machine to clean once.
  3. This smart litter box is equipped with a gravity sensor. Place it on a hard, level floor. Do not place it against a wall, and ensure there is at least 5cm of space between the unit and the wall.
Diagram showing the two-step disassembly process for cleaning the litter box, including the locking shaft component, three-anti seepage pad, cat litter network, cat litter box, body of the aircraft, and toilet compartment.
The litter box is designed for easy two-step disassembly for convenient cleaning of all components.

Operating Instructions

Quick Setup Guide (Mobile App)

  1. Scan the QR code or search for "Tuya" in the app store to download the app.
  2. Install and register the app, then tap "Add Device" on the home screen.
  3. Press and hold the network connection button on the device for 3 seconds until you hear a beep and the WiFi indicator starts blinking rapidly. The app will detect the device—tap "Add" to continue.
  4. Follow the on-screen instructions in the app to complete the pairing process.

Connection Failed Troubleshooting:

  • Check that the WiFi name and password are correct. If not, re-enter and try again. If correct but still failing, restart your phone and router, then retry.
  • This device supports (2.4GHz Wi-Fi only). Please make sure your router is set to 2.4GHz.
  • Move the device closer to the router, power it off and on, or try using a different phone to reconnect.
Image showing a user interacting with the mobile app to control the litter box, with a cat sitting nearby.
The mobile app allows for remote control and monitoring of the litter box.

Mobile APP Function Interface

The app interface provides real-time monitoring of cat's litter usage data, cleaning times, toilet duration, cat weight, and working status (Standby). You can switch between Automatic and Manual working modes, adjust backlight brightness, set cleaning delay time, and view cat toilet usage statistics by day or month. The app also allows remote control for cleaning and emptying.

Product demonstration video showing the automatic cleaning, waste collection, safety features, and mobile app control.

Button and Indicator Light Description

The control panel features three indicator lights and three smart buttons:

Indicator Lights:

  • WiFi Light:
    • Solid On: Connected to the network
    • Slow Blinking: Not connected
    • Fast Blinking: Entering network setup mode
  • Empty Light:
    • Solid On: Emptying in progress
    • Blinking: Emptying paused
  • Clean Light:
    • Solid On: Cleaning in progress
    • Blinking: Cleaning paused
  • Empty & Clean Lights Blinking Quickly: Reset process paused
  • Wi-Fi, Empty, & Clean Lights Blinking Quickly: System error, possible causes include the waste drawer not being properly installed or the roller failing to reset.

Buttons:

  • Connect to WiFi: Press and hold for 3 seconds until you hear a beep. The Wi-Fi light will start blinking quickly, indicating the litter box is ready to connect to the mobile app.
  • Start Emptying: Press and hold for 3 seconds until you hear a beep. The Empty light will turn on, and the litter box will enter the emptying mode.
  • Start Cleaning: Press and hold for 1 second until you hear a beep. The Clean light will turn on, and the litter box will enter the cleaning mode.

Operating Modes

A) Automatic Mode

  1. The smart cat litter box is set to automatic mode by default at the factory, even if the network has not been configured.
  2. In automatic mode, the device performs auto-cleaning and features automatic pet detection and safety protection.
  3. If an issue occurs during automatic cleaning, you can press the pause button on the device to stop the cycle.
  4. In the event of a malfunction, the app will send a notification and alert you to take action.
  5. If you set a delayed cleaning time manually, the device will clean automatically after detecting that your cat has exited the litter box.
  6. It is recommended to set the delay to around 6 minutes to allow the litter to fully clump before cleaning begins.

B) Manual Mode

  1. You can switch to manual mode through the app.
  2. In manual mode, the device will continue to monitor activity but will not clean automatically. You can start a cleaning cycle manually by pressing the clean button on the control panel or via the app.
  3. Manual mode is recommended for users who prefer to manage cleaning themselves or for cats whose weight does not meet the required threshold for automatic detection.

Protection Mechanism

The smart cat litter box is equipped with a fully automatic safety system designed to prevent injury to your cat. The type of protection triggered will vary depending on the current operating state of the device.

Working Status Roller Gravity Infrared Waste Bin Anti-Pinch
Cleaning Supported Supported Supported
Emptying Supported Not Supported Supported
Reset Supported Supported Supported

Cleaning and Maintenance

The waste bin, drum, and fabric soft bin of the smart cat litter box are all washable. Before disassembling any parts, disconnect the power and make sure to remove any debris from the components you intend to clean.

1. Waste Bin Cleaning

  • Press the Empty button on the control panel or in the app to release the litter from the drum into the waste bin liner.
  • Once the litter has emptied, pull out the waste bin and clean it thoroughly as needed.

2. Drum Cleaning

  • Slide the locking switch on the side of the bearing cover from "OFF" to "ON" to unlock the internal locking mechanism. Once unlocked, lift the bearing cover upward and remove it.
  • Gently lift the drum to take it out for cleaning.

3. Filter Screen Disassembly and Cleaning

  • Lift the active filter upward, remove the two center clips, then pull out the side latches to complete disassembly. The removable filter can be washed directly with water.

4. Cleaning and Washing of Fabric Soft Pots

  • Grip the handle to pull out the soft cloth basin. Once removed, it can be rinsed directly with water. Be sure to dry thoroughly before reinstalling.

Notice:

  • Use water or regular household cleaners/disinfectants. Do not use highly corrosive chemicals.
  • After cleaning, dry all parts thoroughly and allow any residual moisture to air dry before reassembly.
  • Ensure all components are securely and correctly installed before operating the device. Improper assembly may result in malfunction.

Troubleshooting

Problem Solution
No Response After Powering on Check if the power supply is connected properly.
Network Setup Failure
  • Verify your Wi-Fi name and password.
  • This device only supports 2.4 GHz—make sure your router is set accordingly.
Litter Box Won't Self-Clean
  • Switch the machine to automatic mode.
  • After adding litter, reset the box in the app or press the Clean button.
  • Power off the device and restart.
Roller Keeps Rotating Reinstall the roller, ensuring it snaps fully into place. Then reset the box in the app.
Anti-Pinch Function is Triggered Abnormally During Operation
  • Check if the garbage bag is smoothed out.
  • Remove the roller and check if the infrared sensor above the litter box is obstructed.
Three Lights Flashing Rapidly
  • Check if the waste container and roller are seated correctly.
  • If they are, unplug the device for 10 seconds, then plug it back in.
App Weight Differs from Actual Cat movement inside the box can cause a 10-20% variance. Try weighing when your cat is still.

Frequently Asked Questions (FAQ)

  • Q: Can this smart cat litter box use any kind of cat litter?

    A: The smart cat litter box is suitable for clumping cat litter, such as mixed litter, bentonite litter, sodium-based mineral litter, tofu litter, etc. We strongly recommend using clumping cat litter (large-particle pine litter and crystal litter are not suitable), as this will allow the smart litter box to clean more effectively.

  • Q: Can this litter box completely eliminate odors?

    A: It is impossible to completely eliminate odors. However, because the cat's waste is promptly cleaned into the drawer's cat litter bag, it helps contain the odor, significantly reducing the smell emitted from the smart litter box.

  • Q: Will clean litter and clumped litter be removed together?

    A: If you add too much litter, clean litter and clumped litter may be removed together. Reducing the amount of litter will help avoid this issue.

  • Q: What if my cat doesn't enter the smart litter box?

    A: Our smart litter box is simple and user-friendly, so there's no need to worry. In such cases, most cats will adapt to the new litter box within a month. You can also place your cat's favorite toys inside the litter box to help them become familiar with the environment. Spend a few minutes each time teaching your cat how to use it. We believe your cat is smart and will quickly learn and adapt.

User Tips

  • Litter Type: For optimal performance, always use clumping cat litter. Avoid large-particle pine or crystal litters.
  • Odor Control: While the system reduces odor, ensure regular waste bag changes and proper placement of the deodorant box for best results.
  • Cat Adaptation: If your cat is hesitant to use the new litter box, try placing familiar toys inside or gradually transitioning them by placing the new box next to their old one.
  • Litter Level: Monitor the litter level to prevent clean litter from being removed with clumps. Adjust as needed.

Warranty and Support

This product comes with a one-year worry-free warranty. For any issues or support needs, please contact the seller directly. They are committed to resolving problems within 24 hours.

A detailed user manual in PDF format is available for download: View User Manual (PDF)

© 2024 Pokpaw. All rights reserved.

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