MOKiN 13-in-1 USB-C Triple Display Docking Station User Manual

Introduction

Thank you for choosing the MOKiN 13-in-1 USB-C Triple Display Docking Station. This versatile hub expands the connectivity of your USB-C enabled laptop, tablet, or smartphone, providing multiple display outputs, high-speed data transfer, network connectivity, and power delivery. Please read this manual carefully before use to ensure proper operation and to maximize the performance of your device.

Package Contents

Please check the package contents upon opening:

• USB-C Hub x1
• User Manual x1

Product Diagram

Familiarize yourself with the ports and features of your MOKiN USB-C Hub:

1. USB 2.0 Port
2. Micro SD Card Slot
3. SD Card Slot
4. DisplayPort (DP)
5. USB 3.1 Port (10Gbps)
6. USB 3.0 Port (5Gbps)
7. RJ45 Gigabit Ethernet Port
8. VGA Port
9. 3.5mm Audio Jack (Mic Support)
10. USB-C PD 3.0 Input (Max 100W)
11. USB-C 3.1 Port (10Gbps)
12. HDMI 1 Port
13. HDMI 2 Port
14. HDMI 3 Port

Specifications

Setup Instructions

1. Connect to Host Device: Plug the integrated USB-C cable from the MOKiN hub into a full-function USB-C port, Thunderbolt 3/4/5, or USB4 port on your laptop, tablet, or smartphone. Ensure your device's USB-C port supports video output for display functionality.
2. Connect Power Adapter (Optional but Recommended): For stable operation, especially when using multiple displays or high-power peripherals, connect your laptop's USB-C power adapter (up to 100W) to the USB-C PD 3.0 input port on the hub. This will also charge your host device.

   

3. Connect Displays: Use standard HDMI-HDMI or DP-DP cables to connect your monitors to the HDMI, DP, and VGA ports on the hub. Do not use adapter cables (e.g., USB-C to HDMI, HDMI to HDMI, or DP) as they may cause compatibility issues.
4. Connect Peripherals: Plug your USB devices (keyboard, mouse, external drives, etc.) into the available USB 3.1, USB 3.0, and USB 2.0 ports. Connect your Ethernet cable to the RJ45 port for wired network access.

   

5. Insert Memory Cards: If needed, insert SD or Micro SD cards into the corresponding slots.
6. Connect Audio Devices: Plug headphones or speakers into the 3.5mm audio jack.

Operating Modes

Windows (DP1.4)

For Windows systems, the hub supports triple 4K display output in both Extend Mode and Mirror Mode.

• Extend Mode (A-B-C-D): Each connected external display can show different content, extending your desktop space.
• Mirror Mode (A-B-B-B): All connected external displays will mirror the content of your primary display.

macOS

For macOS systems, the hub primarily supports Mirror Mode and limited Non-Mirror Mode functionality.

• Mirror Mode (A-A): All external displays will mirror the content of your MacBook's display.
• Non-Mirror Mode (A-B): MacBook only supports extending one screen. All other external displays will mirror the extended screen.

Power Delivery

The USB-C PD 3.0 port supports up to 100W power input to charge your host device while using the hub. The hub itself consumes a portion of this power for its operation. The power reserved for the hub varies based on the input wattage:

• For 100W PD input: The hub reserves 15-18W.
• For 65-87W PD input: The hub reserves 8-11W.
• For 65W PD input: The hub reserves 5-8W.

Ensure your power adapter provides sufficient wattage for both the hub and your host device, especially when operating at full load with multiple peripherals.

Data Transfer

The hub offers various USB ports for high-speed data transfer:

• USB 3.1 Ports: Up to 10Gbps for ultra-fast data transfer.
• USB 3.0 Ports: Up to 5Gbps for fast data transfer.
• USB 2.0 Ports: Up to 480Mbps for basic peripherals like keyboards and mice.

The integrated SD and Micro SD card reader supports read speeds of 50-104MB/s and write speeds of 10-30MB/s, allowing for quick access to your memory card content.

Troubleshooting

• Display Abnormalities (Flickering, Black Screen, Distorted Images):
  • Ensure your host device's USB-C port supports video output (full-function USB-C, Thunderbolt 3/4/5, or USB4).
  • Verify that you are using standard HDMI-HDMI or DP-DP cables. Avoid adapter cables.
  • Check your laptop's processor specifications. Some processors may limit the number of external monitors supported (e.g., only two external monitors).
  • Try closing your laptop lid to see if the external monitor functions.
  • If issues persist, provide your device's specific brand and model, product model, and SN code to customer service for assistance.
• Monitor Not Functioning:
  • Confirm the monitor is powered on and set to the correct input source.
  • Test the monitor directly with your laptop if possible to rule out monitor issues.
  • Ensure all cables are securely connected.
• Hub Overheating:
  • High power consumption from multiple connected devices (especially high-power peripherals like external hard drives, modems, or multiple displays) can cause the hub to generate heat.
  • Ensure adequate ventilation around the hub.
  • If the hub becomes excessively hot and causes freezing, try disconnecting some high-power peripherals or using a dedicated power adapter for the hub.
• Network Connectivity Issues:
  • Ensure the Ethernet cable is securely connected to both the hub and your router/modem.
  • Check your network settings on your host device.
  • Verify that your network cable is functional.

User Tips

• For optimal performance and to prevent overheating, especially when using many ports or high-power devices, ensure the hub has good airflow and is not covered.
• Always connect your laptop's power adapter to the hub's PD port when using multiple displays or charging your laptop through the hub.
• If you experience any performance issues, try disconnecting and reconnecting the hub, or restarting your host device.
• Keep your device's drivers (especially graphics and USB-C drivers) updated to ensure compatibility and optimal performance with the docking station.

Warranty and Support

MOKiN offers an 18-month warranty from the date of purchase. If your product experiences quality problems within this period, we are prepared to offer a replacement. Please contact our customer support team to initiate the replacement process.

For further assistance or to report display abnormalities, please provide the specific brand and model of your device, along with the product model and SN code, to our customer service team.

Customer Support: Refer to the contact information provided with your purchase or on the official MOKiN website.

Regarding privacy protection, any specific information requested for troubleshooting purposes will be used solely for that purpose and will not be collected or disclosed.

Important Notes

• Due to the limited bandwidth of laptop USB-C ports, resolutions and refresh rates may vary when connecting 1, 2, or 3 external displays.
• When operating with full high-power external devices, connect via the USB-C PD 3.0 port using a PD protocol-compatible charger.
• The external display functionality requires your device's USB-C port to support video output (e.g., full-function USB-C, Thunderbolt 3/4/5, or USB4 port).
• Due to processor limitations and the number of supported external displays, some laptops may only support connecting two external monitors. If a monitor fails to function, check the processor specifications or test with the laptop lid closed.
• Always use standard HDMI-HDMI or DP-DP cables to connect the hub and displays. Do not use adapter cables (e.g., USB-C to HDMI, HDMI to HDMI, or DP).