1. General Information
The EMSZERO series utilizes advanced HI-EMT technology, employing high-energy focused electromagnetic waves (HI-EMT) designed to induce powerful muscle contractions, thereby promoting muscle growth and reshaping the internal structure of muscles. Additionally, it claims to trigger significant fat breakdown through intense muscle contractions, causing fatty acids to be released from triglycerides and metabolized by the body over several weeks.
1.1 Indications for Use
EMSZERO is intended for:
- Improvement of abdominal tone, strengthening of the abdominal muscles, development of fitter abdomen.
- Strengthening, toning, and firming of buttocks, thighs, and calves.
- Improvement of muscle tone and firmness, for strengthening muscles in arms.
1.2 Operating Environment
The operating environment of the EMSZERO instrument series is crucial to ensuring the effectiveness and safety of the device.
- Clean and Hygienic Environment: The operating environment should be clean and hygienic to prevent any external contamination or bacterial infections. Regular cleaning and disinfection of the equipment and its accessories are essential.
- Appropriate Temperature and Humidity: Ensure that the operating environment's temperature and humidity are within the appropriate range specified by the device manufacturer. Extreme temperatures or excessive dryness/humidity may impact the device's performance.
- Adequate Lighting: Provide sufficient lighting to ensure that operators can clearly see and operate the equipment correctly. This is especially important for conducting precise beauty procedures.
- Good Ventilation: The area where the equipment is operated should have adequate ventilation to ensure air circulation and prevent the accumulation of any harmful gases.
- Safety Measures: The operating environment should have appropriate safety measures, including fire extinguishers and first aid equipment, to address emergencies. Operators should be familiar with the equipment's safety procedures and know how to handle emergency situations.
- Avoidance of Interference Sources: The operating environment for beauty equipment should be kept away from any electromagnetic fields or other devices that could potentially cause interference, ensuring the normal operation of the equipment.
- Operator Training: All operators using beauty equipment should undergo proper training to understand the correct usage and safety procedures of the equipment.
1.3 Patient Profile
This machine is suitable for patients seeking healthy weight loss, who have no physical diseases, and who do not have metal substances in their bodies. This machine is only suitable for adults.
1.4 Description of the Device
EMSZERO enables a simple and effective treatment process that you can easily perform by adjusting the digital energy selection treatment plan or diagnostic procedure. Additionally, any treatment parameter can be manually adjusted by simply touching the screen. You can also create precise and effective treatment plans by configuring the age group and gender of the person being treated within the machine.
2. Safety Precautions and Warnings
1.5 Contraindications
Do not use this device if any of the following conditions apply:
- Wounds on the skin (or avoid wounds when using).
- Patients with heart disease (such as those with arrhythmias), especially those with pacemakers.
- Cancer patients.
- Patients with infectious diseases.
- Pregnant women, lactating women, or during menstrual period.
- Major surgery patients, diabetic patients.
- Having any metal in the body.
- People with cerebrovascular disease (stroke patients).
1.6 Possible Side Effects
These effects may include but are not limited to:
- Muscle soreness.
- Reduction in muscle fat.
- Temporary muscle spasms.
- Transient joint or muscle tendon pain.
- Localized redness or skin flushing.
Precautions Before Use
- Do not use when feeling full; wait at least one hour after meals.
- Before using the instrument, remove any metal jewelry you are wearing.
- Before starting the operation, touch the probe vertically to the skin, then turn on the switch of the main unit and adjust the intensity of the operation mode.
- Set the intensity to the lowest level, and then increase the intensity sequentially according to the user's skin tolerance.
- It is forbidden to eat or drink during the operation, and try to eat after one hour after the operation.
3. Device and Accessories
3.1 Front and Rear Panel of the Main Unit
The main unit features a display screen and connections for EMS handles. The rear panel includes the handle connections, switch, fuse, and power plug.
3.2 Handles
The device comes with various handles for different body parts:
Note: The handle can only be used by the original machine and cannot be used interchangeably.
3.3 List of Accessories
| Serial | Name | Quantity | Picture |
|---|---|---|---|
| 1 | Host | 1 set | ![]() |
| 2 | Handles (various types) | 2-4 (depending on model) | ![]() |
| Cushion | 1 | ![]() |
|
| 3 | Belts (8*80CM, 8*90CM, 8*100CM) | 3 | |
| 4 | Power cable | 1 | |
| 5 | Electronic manual | 1 copy |
4. Device Installation
-
Install the Handle Bracket
Use a screwdriver to install the handle brackets on both sides of the machine. Ensure installation is successful.
-
Handle Film
Stick the black film to the working part of the handle.
-
Installing the Handle
Align the hole and fasten the clip. Lock the key ring to secure the handle.
-
Connect Power
Connect one end of the power cord to the machine and plug the other end into the socket. Plug the power cord directly into the main socket. Do not connect multiple machines to the same socket.
-
Press on the Back Switch
Toggle the power switch on the back of the machine to the 'on' position.
-
Press the Front Switch
Single-click the front power button to turn on the machine. Long press to turn off.
5. Basic Device Operation
5.1 Handle Exchange
The handle must be calibrated every time it is installed or replaced. When replacing the handle, you must turn off the power of the machine. The handle cannot be replaced when the machine is powered on.
5.2 Device Start Up/Shut Down
- Connect one end of the power cord to the machine and plug the other end into the socket. Plug the power cord directly into the main socket. Do not connect multiple machines to the socket.
- Move the manual switch on the rear panel to the "o" position.
- Press the button on the front panel.
- When the treatment is finished, press and hold the power button to turn off the machine.
5.3 Navigation Controls
5.3.1 Setting the Therapy by Controls
Pre-treatment regimen can be modified via on-screen controls. The treatment interface displays the following items and functions:
Note: Select according to different genders, ages and parts (it is recommended to select the abdomen for the region) and click OK after selecting. Enter the next operation interface.
Note: Adjust the corresponding intensity according to different customer needs to start the operation. If the customer requests to pause, you can click start/pause. The work button suspends the work, and you can directly click the back button to return after the work is completed.
Note: Pull the intensity to the lowest value, and you can achieve single handle work. When the intensity 1 is pulled to the lowest value, that is, the B handle works alone; but when the intensity 2 is pulled to the lowest value, that is, the A handle works alone. The handle is aligned with the operating part and attached, and then press the start button on the screen to start the operation. Lightly place the handle on the handle holder after use.
6. Therapy
6.1 Preparing the Therapy
- Communicate with patients.
- Ensure good health.
- Stay hydrated.
- Wear appropriate clothing.
- Avoid eating in large quantities.
- Familiarize with the treatment process.
- Avoid drinking alcohol.
6.2 Placing the Handle
The handles can be placed on various body parts. Please operate according to the controller model you purchased and follow the manufacturer's official documentation to ensure the best experience.
7. Maintenance and Repair
7.1 Maintenance
7.1.1 Daily Inspection
Regularly inspect instruments and components. Check whether the power socket has a reliable connection to the ground. Check whether the power cord of the instrument is damaged before use, and stop using the instrument if it is damaged.
7.1.2 Cleaning
Instrument cleaning is performed on a regular basis to ensure sanitation and proper functioning of the equipment. The device housing can be wiped with a damp cloth, soapy water or a neutral detergent while the instrument is powered off.
7.1.3 Replacing the Fuse
When replacing the fuse, in order to prevent electric shock, please turn off the power and unplug the power plug.
7.2 Repair
After purchasing the instrument, you need to fill in the warranty card and send it to the manufacturer or agent to have the effect of warranty; from the date of the purchase of the instrument, if the product quality problem which belongs to the company occurs, then the free Warranty is promised in one year; (Warranty needs warranty card and purchase bill, and the scope of warranty here is limited to the instrument host, excluding accessories and other consumables that need to be replaced regularly). After the warranty period has expired, please contact the manufacturer directly to provide paid after-sales service. To repair the machine, you must contact the company's business department or dealer, and do not repair it without authorization. Any unpacking without consent will not be guaranteed by our company.
8. Maintenance (Continued)
8.1 Fuse Replacement
The fuse is set below the handle junction on the back of the machine. An additional spare fuse is included.
8.2 Cleaning of the Surface of the Device
The logo of the machine is painted by silk screen printing process. The rest of the parts are painted with a spray painting technique. Please use cotton paper towels or ordinary toilet paper moistened with water to wipe clean, do not use alcohol-based detergents.
8.3 Cleaning of Accessories that Come into Contact with Patient
The parts that come into contact with the skin should be cleaned and disinfected with 75% alcohol before and after use. Do not soak directly in alcohol-based detergent as a whole, wipe with pure cotton material.
8.4 Transport and Storage
Storage: The instrument should be stored in the original packaging box, placed in a well-ventilated room, the packaging box should be padded, the ambient temperature should be -10°C ~ 40°C, the relative humidity should not be greater than 93%, and it is not allowed to be placed in harmful gases, around flammable, explosive substances and corrosive gases.
Transportation: The instrument under the packaging condition is suitable for road, railway, air and water transportation. During loading, unloading and transportation, it should prevent severe vibration and shock, and should not be affected by moisture, and should not be mixed with flammable and corrosive substances, and the specific requirements are specified in the order contract.
9. Troubleshooting
8.6 Common Faults and Troubleshooting Methods
| Fault Phenomenon | Causes | Exclusions and Workarounds |
|---|---|---|
| Device not working | The power plug is not inserted into the socket Power switch not on Power fuse failure |
Check the power Check the power switch Replace the fuse |
| Handle not working | Check the handle for loose connection | Reseat the handle |
10. Specifications
9. Technical Parameters
| Parameter | Value |
|---|---|
| Name | EMSzero |
| Input power supply | AC110V-220V 50/60Hz |
| Output maximum power | 0-6500W |
| Frequency | 5-200HZ |
| Screen size | 8.0 inches |
| Machine size | 43*40*91cm |
| Packing size | 65*58*114cm |
| Weight | 65KG |
| Warranty | 1 year |
| After-sales Service Provided | Online support, Video technical support |
| Handles | 2 Handles/4 Handles/5 Handles (various configurations) |
| Technology | EMS+HI-EMT |
| Color | Gray/Black |
| Applicable locations | Salon/Home |
9.1 Electromagnetic Compatibility
The device has undergone radiated electromagnetic field immunity testing according to IEC 61000-4-3:2020 standards.
| Test Parameter | Value |
|---|---|
| Port | Enclosure |
| Basic Standard | IEC 61000-4-3:2020 |
| Test Level | 30V/m with 80% AM. 1kHz Modulation. |
| Standard require | A |
| Tester | Sam Liu |
| Temperature | 25°C |
| Humidity | 54% |
11. User Tips
- The device offers a non-invasive, pain-free experience with no downtime.
- The simplified interface makes operation easy; just set energy, frequency, and RF, then click start.
- Handles are designed for various body parts including abdomen, hips, arms, legs, and side waist.
- For optimal results, ensure proper handle placement and follow recommended settings.
- Regular cleaning of the device and accessories is essential for hygiene and performance.
12. Warranty and Support
10. Warranty Card
The machine can be replaced with a new one within 7 days from the date of purchase (with the receipt) with the intact appearance. The main machine is guaranteed for one year (except for fragile parts, and other non-warranty scope or expired warranty period). Also can be responsible for maintenance and update, and the maintenance fee needs to be charged appropriately. If the instrument broken and needs to be sent back for repair, the buyer shall bear the return shipping out cost within six months from the date of purchase, and the seller shall bear the shipping in cost; the buyer shall bear all the shipping costs for more than half a year.
Free warranty service is not provided for the following user's failures caused by personal reasons:
- Faults caused by unauthorized disassembly and modification of this product.
- Faults caused by accidental fall.
- Failure caused by lack of reasonable maintenance.
- Failure to operate according to the correct instructions in the instruction manual.
For detailed warranty information and to initiate a repair, please contact the manufacturer or your dealer. Do not attempt unauthorized repairs.
11. Manufacturer
Guangzhou Xinwei Electronic Technology Co., Ltd.
Additional Resources
A detailed user manual in PDF format is available for download. Please refer to this document for comprehensive instructions and diagrams: User manual (PDF)