DIFANG 20MP 4-Lens 4-Screen WiFi 16X Zoom Auto Tracking Home Security Camera Instruction Manual

1. Setup Instructions

1.1 Package Contents

Please ensure all components are present:

• DIFANG 4-Lens Security Camera
• Power Adapter
• Mounting Screws and Anchors
• User Manual (this document)

1.2 Physical Installation

The camera supports various installation methods, including wall-mounted and ceiling-mounted. Choose a location that provides optimal coverage and a stable surface for mounting.

Image: Various Installation Methods for the camera, showing wall and ceiling mounting options.

1. Select Location: Identify a suitable outdoor location with a clear view of the area you wish to monitor. Ensure it is within range of your 2.4GHz WiFi network.
2. Mounting: Use the provided screws and anchors to securely mount the camera to the chosen surface.
3. Power Connection: Connect the camera to the power adapter and plug it into a power outlet.
4. Network Interface: The camera includes a network interface for wired connection if preferred, though it primarily operates wirelessly.

1.3 App Installation and Initial Setup

1. Download App: Download the "HiEasy" app from Google Play Store (for Android) or iOS APP Store (for iPhone).
2. Account Registration: Open the app and register for a new account or log in if you already have one.
3. Add Device: Follow the in-app instructions to add your new camera. This typically involves scanning a QR code on the camera or manually entering its ID.
4. WiFi Connection: Connect the camera to your 2.4GHz WiFi network. The camera only supports 2.4GHz WiFi.
5. TF Card Installation (Optional): The camera supports TF card storage up to 128GB. To install, locate the TF card slot (refer to the Product Details diagram below), insert the card, and ensure it is properly seated.
6. Reset Key: A reset key is available for factory reset if needed. Refer to the Product Details diagram for its location.

Image: Product Details diagram showing components like Antennas, White LEDs, IR LEDs, HD lenses, TF Card Slot, Reset Key, Network Interface, and Power Interface, along with dimensions (245mm width, 175mm height).

2. Operating Instructions

2.1 4-Lens 4-Screen Monitoring

This camera features four lenses providing a comprehensive view, displayed across four screens within the HiEasy app. The top screen typically shows a fixed position, while the bottom screen is for the PTZ (Pan-Tilt-Zoom) camera. The other two screens are also fixed lenses.

Image: 4-Lens 4-Screens Preview showing four distinct camera views: Fixed Lens (top left), PTZ Lens (bottom center), Fixed Lens (top right), and Fixed Lens (bottom right).

You can click on a fixed position camera view to make the PTZ camera move to that designated position, allowing for detailed inspection of specific areas.

2.2 PTZ Control

The camera offers flexible control over its viewing angles:

• Manual Rotation: The upper-left and upper-right cameras can be manually adjusted horizontally from 0° to 180° and vertically from 0° to 360° to monitor desired corners.
• Mobile Phone Control: The central PTZ camera supports 355° horizontal rotation and 90° vertical rotation, allowing you to remotely control it via the HiEasy app to view every corner.

Image: PTZ Control diagram illustrating manual rotation (Pan 180°, Tilt 45°) and mobile phone control (Pan 355°, Tilt 90°).

2.3 Digital Zoom

The 10K camera model supports 16X digital zoom. You can zoom in and out on observed objects within the app to see more details.

Image: 16X Digital Zoom demonstration, showing a zoomed-in view of a gazebo.

2.4 Night Vision Modes

The camera offers three night vision modes for optimal surveillance in low-light conditions:

• Full Color Mode: When white LED lights are on, the camera displays a colorful vision at night.
• Infrared Mode: Uses IR LEDs for black and white night vision.
• Intelligent Night Vision (Dual Light Warning Mode): Automatically switches between IR and white light based on detection.

Image: Three Night Vision Modes, illustrating Infrared night vision (black and white), Color night vision (full color with white LEDs), and Intelligent night vision (color with human detection highlight).

2.5 AI Humanoid Detection & Auto Tracking

The camera features AI humanoid detection and auto-tracking. When a person is detected in the surveillance area, the camera will automatically track their movement and send instant alerts to your smartphone via the app.

Image: AI Intelligent Auto Tracking, showing the camera tracking a person's movement.

Image: AI Humanoid Detection, showing a person detected at a doorway and an alert on a smartphone.

2.6 Two-Way Audio

With a built-in microphone and speaker, the camera supports real-time two-way audio communication. You can talk to people near the camera, such as delivery personnel, directly through the HiEasy app.

Image: Two-Way Audio feature, depicting a user speaking to a delivery driver via the camera.

2.7 Recording & Playback

The camera supports 24/7 video recording and playback anytime, anywhere.

• TF Card Storage: Supports local backup on a TF card up to 128GB.
• Cloud Storage: Cloud storage services are available (requires additional payment) and typically support motion alarm recording.

Image: TF Card Storage & Playback, showing the camera supporting 24/7 recording and playback, with an optional TF card up to 128GB.

2.8 Multiple Viewing and Sharing

The HiEasy app allows multiple people to watch online simultaneously. You can share your CCTV account with family members, and the master account can select specific functions for shared users. Up to 10 users can share the account, with a maximum of 2 viewers simultaneously.

Image: Multiple Viewing and Sharing, showing different users across various locations (Home, Office, Store, Warehouse, Farm) viewing the camera feed simultaneously.

2.9 Activity Alarm Area

You can set specific activity alarm areas through the mobile app. This allows the camera to focus detection and alerts on critical zones.

Image: Activity Alarm Area setup via mobile app, demonstrating how to define a red alarm zone in a parking lot.

3. Maintenance

3.1 Weather Resistance

The camera is equipped with an IP66-rated casing, making it waterproof, sun-proof, and dust-proof. This ensures durability in various outdoor environments.

Image: IP66 Waterproof rating, showing the camera functioning in sunny, snowing, and rainy conditions.

3.2 Cleaning

Regularly clean the camera lenses and casing with a soft, damp cloth to ensure clear image quality and prevent dust buildup. Do not use harsh chemicals or abrasive materials.

3.3 Firmware Updates

Periodically check the HiEasy app for available firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance, security, and access to new features.

4. Troubleshooting

4.1 Camera Not Recording to SD Card

• Ensure the TF card is correctly inserted into the slot.
• Check if the TF card is formatted correctly (usually FAT32). You might need to format it via the app settings.
• Verify that the TF card is not full.
• If using cloud storage, note that it typically only supports motion alarm recording, not continuous recording unless specified.

4.2 Compatibility with Other NVR Systems (e.g., xmeye, icsee)

This camera is designed to work with the dedicated "HiEasy" app. Compatibility with third-party NVR (Network Video Recorder) systems like xmeye or icsee is not guaranteed and may require specific configurations or protocols not officially supported. For optimal performance and full feature access, use the recommended HiEasy app.

4.3 Connectivity Issues

• Ensure your WiFi network is 2.4GHz. The camera does not support 5GHz WiFi.
• Check the distance between the camera and your WiFi router. Signal strength may degrade over long distances or through obstacles.
• Verify that your router is functioning correctly and other devices can connect to the internet.
• Try restarting the camera and your router.

4.4 No Alerts or Notifications

• Check the notification settings within the HiEasy app on your smartphone.
• Ensure AI Humanoid Detection is enabled in the camera settings.
• Verify that the activity alarm areas are correctly configured.
• Check your phone's system settings to ensure the HiEasy app has permission to send notifications.

5. Specifications

6. User Tips

• Advanced Features: Note that some advanced features, such as AI detection, may require a paid subscription within the HiEasy app.
• Account Sharing: You can share your camera access with up to 10 other users. The primary account holder can manage permissions for shared users. A maximum of 2 viewers can watch the live feed simultaneously.
• Cloud Storage: If you opt for cloud storage, be aware that it typically supports motion-triggered alarm recordings rather than continuous 24/7 recording.
• Memory Card Options: When purchasing, you can select different TF card capacities (32GB, 64GB, 128GB, 256GB) to suit your recording needs.

7. Warranty & Support

7.1 Certifications

The DiFang 20MP 4-Lens Security Camera is certified with CE, FCC, and RoHS, ensuring compliance with relevant safety and environmental standards.

Image: Certification documents, displaying logos for FC, RoHS, and CE compliance.

7.2 Technical Support

For any technical issues, questions, or support needs, please contact the DiFang Official Store or the retailer from whom you purchased the product. Provide your product model number and a detailed description of the issue for efficient assistance.