1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your SOYO X99 Gaming Motherboard Set. This high-performance motherboard is designed for desktop PCs, featuring an Intel X99/C612 chipset, LGA 2011-3 socket, and support for Intel Xeon E5 V3/V4 processors and DDR4 memory. Please read this manual thoroughly before proceeding with installation to ensure proper setup and optimal performance.
2. Package Contents
The contents of your package may vary depending on the bundle purchased. Please verify your specific bundle against the list below:
- Motherboards Bundle: 1 x SOYO SY-X99 C612 Motherboard
- Motherboard + CPU Bundle: 1 x SOYO SY-X99 C612 Motherboard, 1 x Intel Xeon E5 2680 V4 CPU
- Motherboard + CPU + RAM Bundle: 1 x SOYO SY-X99 C612 Motherboard, 1 x Intel Xeon E5 2680 V4 CPU, 2 x DDR4 8GB RAM modules
Note: If you purchased a bundle including CPU and RAM, these components are used (not new) but have been fully tested to ensure perfect functionality with the motherboard.
Image 2.1: SOYO X99 C612 Motherboard with E5 2680 V4 CPU and DDR4 RAM (example bundle)
Image 2.2: SOYO X99 Motherboard with included accessories (cooler bracket, SATA cable, I/O shield)
3. Product Overview
The SOYO SY-X99 C612 motherboard is a Micro-ATX form factor board designed for high-performance computing. It features a robust 6-phase power supply design and extensive connectivity options.
Image 3.1: Detailed Motherboard Layout
Image 3.2: Rear I/O Ports
Key Components and Ports:
- CPU Socket: LGA 2011-3 for Intel Xeon E5 V3/V4 processors.
- Memory Slots: 4 x DDR4 DIMM slots (supports up to 128GB).
- PCIe Slots: 1 x PCIe x16 3.0 (from CPU), 1 x PCIe x1 2.0 (from PCH).
- M.2 Slots: 2 x M.2 NVMe slots (one supporting SATA3.0).
- SATA Ports: 4 x SATA3.0 interfaces.
- Rear I/O Ports: PS/2 Combo, USB 2.0, USB 3.0, RJ45 LAN, Audio ports.
- Onboard Headers: Front Panel (FPANEL), CPU Fan, System Fan, USB 2.0, USB 3.0, JBAT (CMOS clear), JLPC (LPC debug), SPEAK (system speaker), TPM2.0 (MSLPC-14PIN).
- Power Connectors: 24-pin ATX, 8-pin EPS.
4. Specifications
Image 4.1: Motherboard Specifications Summary
Image 4.2: CPU and Memory Specifications
| Feature | Description |
|---|---|
| Brand | MOUGOL (SOYO) |
| Application | Desktop |
| Form Factor | Micro-ATX (220 x 190mm) |
| Chipset Manufacturer | Intel |
| Chipset | Intel X99 / C612 |
| Socket Type | LGA 2011-3 |
| Processor Compatibility | Intel Xeon E5 LGA 2011-V3/V4 series (e.g., E5-2603V3, 2666V3, 2673V3, 2680V3, 2678V3, 2696V3, 2684V4, 2696V4) |
| Memory Type | DDR4 |
| Memory Slots | 4 x DDR4 DIMM |
| Memory Channel | Four |
| Max RAM Capacity | 128 GB (32GB x 4) |
| Supported Memory Frequencies | 2133/2400/2666MHz (Max) |
| Storage Interface Type | SATA 3, M.2 (NVMe), M.2 (SATA) |
| Number of SATA Ports | 4 |
| Number of M.2 Slots | 2 (Upper: NVMe/SATA3.0, Lower: NVMe) |
| Supports M.2 SSD | 2280, 22110 |
| PCI - E Standards | PCI-E 3.0 |
| Number of PCIe x16 | 1 (PCIe x16 3.0) |
| Number of PCIe x1 | 1 (PCIe x1 2.0) |
| Onboard LAN | 1x RJ45 (Realtek RTL8111H Gigabit Ethernet) |
| Max LAN Speed | 1000Mbps |
| Back I/O Ports | 1x RJ45, PS/2 Combo, 2x USB 2.0, 4x USB 3.0, Audio (Line Out, MIC In, Line In) |
| Onboard Connectors & Header | 24-pin Main Power, 8-pin +12V Power, CPU Fan, Chassis(SYS) Fan, AAFP, USB 3.0, USB 2.0, FPANEL, JBAT, JLPC, SPEAK, TPM2.0 (MSLPC-14PIN) |
| Audio Chip | Realtek ALC897 HD Audio |
| RAID Supported | Yes |
| Special Features | Cooling Armor |
5. Setup Guide
5.1 Pre-installation Checks
- Ensure you have a compatible power supply. This platform requires a powerful power supply, at least a 500W brand power supply is recommended.
- Gather all necessary components: CPU, RAM, storage devices, graphics card (if applicable), and case.
- Prepare your workspace: Ensure it is clean, well-lit, and static-free.
5.2 CPU Installation
- Locate the LGA 2011-3 socket on the motherboard.
- Open the CPU retention mechanism by pushing down and out on the lever(s).
- Carefully align the CPU with the socket, ensuring the gold triangle on the CPU matches the triangle on the socket. Do not force the CPU into place.
- Gently lower the CPU into the socket.
- Close the retention mechanism by pushing the lever(s) back into their locked position.
- Apply thermal paste to the CPU and install the CPU cooler.
5.3 RAM Installation
Image 5.1: DDR4 Memory Slot Configuration
- Locate the four DDR4 DIMM slots on the motherboard. The red slots indicate primary channels.
- Open the clips at both ends of the memory slot.
- Align the notch on the RAM module with the key in the DIMM slot.
- Press down firmly on both ends of the RAM module until the clips snap into place.
- Important: All RAM modules must first be installed in slot #1 and slot #2 (the grey slots). The black RAM slots (#3/#4) will not function alone. Ensure memory modules are inserted into slots of the same color for dual-channel operation.
5.4 Storage Installation (M.2 SSDs and SATA Drives)
Image 5.2: M.2 and PCIe Expansion Slots
- M.2 SSD: Locate the two M.2 slots. Insert your M.2 SSD into the desired slot, secure it with the provided screw. The upper slot supports NVMe and SATA3.0, while the lower slot supports NVMe.
- SATA Drives: Connect your SATA hard drives or SSDs to the SATA3.0 ports using SATA data cables. Connect power from your power supply to the drives.
5.5 PCIe Card Installation
- Locate the PCIe x16 3.0 slot for your graphics card and the PCIe x1 2.0 slot for other expansion cards.
- Remove the corresponding slot cover from your PC case.
- Align your PCIe card with the slot and press down firmly until it is seated correctly.
- Secure the card with a screw to the case.
5.6 Power Connections
- Connect the 24-pin ATX power connector from your power supply to the main power socket on the motherboard.
- Connect the 8-pin EPS +12V power connector from your power supply to the CPU power socket on the motherboard.
- Ensure all power cables are securely connected.
5.7 Front Panel Connections
Connect your case's front panel cables (Power LED, HDD LED, Power Switch, Reset Switch, Front USB, Front Audio) to the corresponding headers on the motherboard. Refer to Image 3.1 for header locations.
5.8 CMOS Battery
Note: The CR2032 battery for the CMOS is removed before shipping due to logistics restrictions. You will need to install a new CR2032 battery for the motherboard to retain BIOS settings.
6. Operating Instructions
Once all components are installed and connected, you can power on your system. The motherboard will perform a Power-On Self-Test (POST). If all components are detected correctly, the system will proceed to boot from your installed operating system.
- BIOS/UEFI Setup: To enter the BIOS/UEFI setup, press the designated key (usually DEL or F2) during the POST sequence. Here you can configure boot order, system time, and other advanced settings.
- Driver Installation: After installing your operating system, install all necessary drivers for the motherboard chipset, LAN, audio, and any other integrated components. These are typically available on the manufacturer's website.
7. Maintenance
- Cleaning: Regularly clean your PC's interior to prevent dust buildup, which can lead to overheating. Use compressed air to remove dust from fans, heatsinks, and motherboard components. Ensure the system is powered off and unplugged before cleaning.
- BIOS Updates: Periodically check the manufacturer's website for BIOS updates. BIOS updates can improve system stability, compatibility, and performance. Follow the provided instructions carefully when updating the BIOS.
- Component Checks: Ensure all cables and components are securely seated. Loose connections can cause system instability.
8. Troubleshooting
8.1 General Issues
- No Power/No Boot:
- Ensure all power cables (24-pin ATX, 8-pin EPS) are securely connected.
- Verify your power supply meets the minimum 500W requirement.
- Check front panel connections (Power Switch).
- No Display:
- Ensure your graphics card is properly seated in the PCIe x16 slot and has adequate power.
- Check monitor cable connections.
- If using integrated graphics (if available on your CPU/motherboard combination), ensure your monitor is connected to the correct port.
- Incompatible Components:
- The motherboard may be incompatible with certain niche brands, poor quality, or ES/QS versions of CPU, RAM, or M.2 SSDs. If you encounter incompatibility, please consult the seller.
8.2 Memory (RAM) Issues
- RAM Not Detected:
- Ensure RAM modules are fully seated and clips are locked.
- Remember: All RAM needs to be installed in slot #1 and slot #2 (grey slots) first. The motherboard's black RAM slots (#3/#4) will not work alone. Ensure memory modules are inserted into slots of the same color.
- Test RAM modules individually if you suspect a faulty stick.
8.3 Temperature Readings
- Inaccurate Software Temperature Readings: This motherboard does not have a dedicated temperature control chip. Software-reported temperatures (e.g., 110°-120°C) may be virtual and inaccurate. This is normal behavior. For actual temperature measurements, use a physical thermometer.
9. User Tips
- TPM 2.0 Module: The motherboard includes a TPM2.0 header (MSLPC-14PIN). If you require TPM 2.0 functionality for features like Windows 11, you will need to purchase a compatible TPM 2.0 module separately and install it on this header.
- Power Supply: Always invest in a reliable, branded power supply of at least 500W to ensure stable operation and longevity of your components.
- RAM Configuration: Pay close attention to the RAM slot color coding and installation order (grey slots first) to enable dual-channel memory and avoid boot issues.
10. Warranty and Support
For warranty information and technical support, please refer to the documentation provided by your retailer or contact the seller directly. Keep your proof of purchase for any warranty claims.
