FYHXele FY27QHP

Contents

FYHXele FY27QHP 27-inch QHD 165Hz Curved Gaming Monitor

User Manual

1. Introduction

Thank you for choosing the FYHXele FY27QHP 27-inch QHD 165Hz Curved Gaming Monitor. This monitor is designed to provide an immersive gaming and viewing experience with its high refresh rate, fast response time, and vibrant color display. This manual will guide you through the setup, operation, and maintenance of your new monitor.

Please read this manual thoroughly before using the monitor and keep it for future reference.

2. Safety Information

To ensure safe and optimal performance, please observe the following safety precautions:

  • Do not place the monitor in an unstable position.
  • Avoid exposing the monitor to direct sunlight, excessive heat, or extreme cold.
  • Keep the monitor away from water or high humidity environments.
  • Do not block ventilation openings.
  • Use only the power adapter and cables provided with the monitor.
  • Unplug the monitor from the power outlet during lightning storms or when unused for long periods.
  • Refer all servicing to qualified service personnel.

3. Package Contents

Verify that all components are present in your package:

Monitor accessories including cables, stand, and quick installation guide
Figure 1: Included accessories and Quick Installation Guide.
  • Monitor
  • Stand Pole
  • Stand Base
  • AC Adapter
  • DP Cable
  • HDMI Cable
  • M4*25+ Screws (for wall mounting)
  • Allen Wrench
  • Quick Installation Guide
  • Cat Ears (decorative accessory)

Note: The AC Adapter included is for the monitor only. Do not use it for other devices.

4. Setup Instructions

4.1. Stand Installation

  1. Open the cover on the back of the monitor with a little force.
  2. Screw the stand pole into the monitor.
  3. Screw the base into the stand pole.

Attention: Do NOT press the screen to avoid damage during the installation.

4.2. Connecting Your Monitor

The monitor features various input ports for connectivity. Ensure your computer or device is powered off before making connections.

Rear view of the monitor showing HDMI, DP, USB, and Audio Out ports
Figure 2: Monitor input/output ports.
  • Power Input: Connect the AC adapter to the monitor's power port and then to a power outlet.
  • DisplayPort (DP): Connect a DP cable from your computer's graphics card to one of the DP ports on the monitor.
  • HDMI: Connect an HDMI cable from your computer's graphics card to one of the HDMI ports on the monitor.
  • USB: Connect USB devices to the USB port.
  • Audio Out: Connect headphones or external speakers to the Audio Out port.

Attention: Problems may occur if both DP and HDMI cables are connected to the computer at the same time. Always connect only one (DP or HDMI) to the computer for display input.

4.3. VESA Mounting

The monitor supports 100x100mm VESA mounting for alternative installation options, such as wall mounts or monitor arms.

Monitor mounted on a VESA arm, demonstrating 100x100mm VESA support
Figure 3: VESA mount compatibility.

4.4. Tilt Adjustment

The monitor stand allows for tilt adjustment from -5 to 15 degrees to find your optimal viewing angle.

4.5. Unboxing and Features Video

Video 1: Product unboxing and feature overview.

5. Operating Instructions

5.1. Power On/Off

Press the power button located on the monitor to turn it on or off.

5.2. OSD Menu Navigation

The On-Screen Display (OSD) menu allows you to adjust various monitor settings. Use the buttons on the back of the monitor to navigate.

Diagram of OSD menu buttons and interface on the monitor
Figure 4: OSD Menu Button and Interface.
Button Hotkey Function (OSD Off) OSD Menu Operation
Up Open the OSD menu Move the menu up or increase the value of the selected item
Down Source Input Move the menu down or decrease the value of the selected item
Left Volume Choose from OSD
Right Game Mode Choose from OSD
Press Power button on/off Return or close the OSD menu

5.3. OSD Menu Options (Summary)

The OSD menu provides controls for various display settings, including:

  • Brightness/Contrast: Adjust image luminance.
  • Color Settings: Adjust color temperature (Cool, Warm, User), Hue, Saturation.
  • Picture Mode: Select preset display modes (Standard, Game, Movie, Text, etc.) or customize.
  • Input Source: Manually select DP or HDMI input.
  • Audio: Adjust volume.
  • OSD Settings: Adjust OSD position, transparency, and timeout.
  • Advanced Settings: Enable/disable FreeSync/Adaptive Sync, HDR, Overdrive, etc.
  • Reset: Restore factory default settings.

Note: Some options may be grayed out if a specific picture mode is selected. Change to a user-defined mode to unlock all settings.

6. Maintenance

Proper cleaning and maintenance will help prolong the life of your monitor.

  • Always power off and unplug the monitor before cleaning.
  • Use a soft, non-abrasive cloth to gently remove dust and debris.
  • If necessary, lightly dampen a non-abrasive cloth with water and gently clean the surface.
  • Never use alcohol or ammonia-based cleaning solutions.
  • Never spray liquid directly onto any part of the monitor.

7. Troubleshooting

Problem Possible Solution
The screen is blank.
  • Press the power button to turn the monitor on.
  • Confirm brightness and contrast settings are normal.
  • Check if the indicator light is flashing (no signal).
  • Ensure video cable is properly inserted at both ends.
  • If using a laptop, ensure its display output is enabled.
Image is out of focus. Ensure the video cable is inserted properly at both ends.
The screen is flashing.
  • Try an alternative power source; insufficient power may cause this issue.
  • Ensure non-shielded speakers, fluorescent lighting, AC transformers, etc., are a safe distance away.
Colors appear unusual (red/blue screen, missing colors). Check that the video cable is properly inserted. A loose connection can cause a bad signal.
Screen appears scrolling, rolling, or moving unusually.
  • Check that your source frequency is within 48-165Hz.
  • Re-connect and ensure your video cable is secure.
Cannot plug and play.
  • Inspect if the monitor is compatible with your PC.
  • Inspect if the graphics card is compatible with the monitor.
  • Inspect if the pins in the interface are curved.
Dim image. Adjust the brightness and contrast ratio in the OSD menu.
Image jitter/noise pattern. Nearby electrical equipment may interfere with the monitor. Move interfering devices away.
Cannot reach 165Hz.
  • Check interface cable: HDMI 2.0 supports up to 2560x1440P 144Hz; DP 1.2 supports up to 2560x1440P 165Hz.
  • Check graphics card control panel settings.
  • Update graphics driver.
  • If connected via a notebook, change display mode to 'extend' rather than 'copy' as notebooks often output at lower refresh rates in copy mode.

8. Specifications

Feature Specification
Brand Name FYHXele
Model FY27QHP
Display Size 27 Inches (675mm)
Resolution 2560x1440 (QHD)
Refresh Rate 165 Hz
Response Time 1 ms (GTG)
Panel Type VA (soft screen)
Screen Curvature 1800R
Display Ratio 16:9
Color Gamut 100% sRGB
High-Dynamic Range HDR10
Refresh Rate Sync Technology Adaptive Sync (Free-Sync)
Brightness 300cd/m²
Contrast Ratio 3000:1
Viewing Angle (Horizontal/Vertical) 178°/178°
Interface Type 2x HDMI 2.0, 2x DP 1.2, 1x USB, 1x Audio Out
Built-in Speaker Yes (as per product title)
Bracket Type Ordinary Bracket, Tilt Adjustable (-5 to 15 degrees)
VESA Mount Compatibility 100x100mm
Certification CE
Origin Mainland China

9. User Tips

Based on user feedback, here are some tips for an enhanced experience:

  • Enjoy Crisp Visuals: Leverage the monitor's QHD 2560x1440p resolution for a crystal-clear and immersive viewing experience.
  • Maintain Screen Quality: Handle the monitor with care to preserve its excellent condition and visual integrity.
  • Optimize Settings: Explore the OSD menu to fine-tune brightness, contrast, and color settings to your personal preference for an optimal display.

10. Frequently Asked Questions (FAQ)

Q: How do I achieve the 165Hz refresh rate?
A: Ensure you are using a DisplayPort (DP) cable and that your graphics card supports 165Hz at QHD resolution. Check your graphics card settings in your operating system to set the refresh rate to 165Hz.
Q: Does this monitor support AMD FreeSync or NVIDIA G-Sync?
A: The monitor supports Adaptive Sync, which is compatible with AMD FreeSync technology to reduce screen tearing and stuttering. For NVIDIA cards, G-Sync compatibility may vary; check your NVIDIA control panel for 'G-Sync Compatible' options.
Q: Can I connect multiple devices to this monitor?
A: Yes, the monitor has multiple input ports (2x HDMI, 2x DP) allowing you to connect several devices simultaneously. You can switch between inputs using the OSD menu.

11. Warranty and Support

For detailed warranty information and customer support, please refer to the official documentation provided with your purchase or visit the manufacturer's website.

A comprehensive user manual in PDF format is available for download. You can access it via the following link: View User Manual (PDF).

For further assistance, you may contact customer support at emailsupport@fywele.com or visit www.fyhwo.com.

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