HQCAM Mini Bullet Camera User Manual

1. Introduction

This manual provides detailed instructions for the installation, configuration, and operation of your HQCAM Mini Bullet IP Camera. Please read this manual thoroughly before using the product to ensure proper setup and functionality. The instructions are for reference only and may be updated without prior notice. The final interpretation of the product's features and operation rests with the company.

2. Safety Precautions

• Always turn off all related equipment before installing the IP camera.
• Upon receiving the product, carefully open the packaging and verify all contents against the packing list.
• It is crucial to promptly change the device's default password after deployment to prevent unauthorized access.
• Install the equipment horizontally or in a stable position to prevent it from falling.
• When cleaning the device, always unplug the power cord and completely shut off the power.
• For outdoor installations, ensure proper waterproofing of the device housing.

3. Product Overview

The HQCAM Mini Bullet Camera is a versatile security surveillance device offering 5MP resolution, POE (Power over Ethernet) or 12V power options, and advanced features like vehicle and humanoid recognition, motion detection, and color night vision. It supports SD card storage and audio recording, making it suitable for both indoor and outdoor environments.

Figure 1: Camera overview highlighting key features such as vehicle/humanoid recognition, motion detection, SD card, audio, POE, and waterproof design.

Figure 2: Night vision capabilities and support for up to 512GB SD card, PoE, and waterproof design.

Figure 3: Close-up of the camera lens.

4. Specifications

5. Package Contents

The following items are included in the package for the DC12V Version:

• Camera x 1 pcs
• Instruction Manual x 1 pcs
• RJ45 waterproof cap x 1 pcs
• Built-in 64G TF card (installed inside the camera)

Figure 4: Package contents for the DC12V version.

6. Setup

6.1. Physical Installation

The camera is designed for pendant mount installation. Ensure the mounting surface is stable and secure to prevent the camera from falling. Connect the necessary cables (power and network) to the camera. For PoE versions, a single Ethernet cable provides both power and data. For 12V versions, a separate power adapter is required.

Figure 5: Camera with cables (top view).

Figure 6: Camera with cables (bottom view).

Figure 7: Camera mounted on a base with connected cables.

6.2. Device Searching and Initial Login

Before accessing the camera, you need to find its IP address. Use the EasySearch tool (device management tool) provided. Run the EasySearch tool, and it will automatically display the network camera information in your local area network (LAN).

1. Run the EasySearch tool. The software window will display current network camera information in the LAN.
2. Double-click the camera entry in the list to open its web interface in your browser.
3. Enter the device username and password. The default username is admin and the password is [blank] (empty). Click the Login button.

6.3. Plugin Installation

Upon logging in, your browser may prompt you to download a plugin. This plugin, typically named "Video Client Control.exe", is necessary for full functionality.

1. Click the download button to get the plugin.
2. Run the downloaded plugin installer.
3. Follow the on-screen instructions and click [OK] to complete the installation.
4. After installation, close and re-open your browser, then navigate to the camera's IP address again. The login page should appear.

7. Operation

7.1. Real-time Preview

After successfully logging into the camera's web interface, you can view the live video feed. Ensure the plugin is installed correctly for the preview to display.

7.2. Remote Settings

The camera's functions and parameters can be configured through the web interface. Navigate to the 'Remote Setting' tab.

7.2.1. Camera Configuration

• OSD (On Screen Display) Setting: Customize the display of information like channel name and time on the live video feed. The default channel name is 'IPC'.
• Image Setting: Adjust image parameters such as brightness, contrast, saturation, hue, and sharpness. Configure IR-CUT mode (Auto/Passive), sensitivity, and delay. Remember to click 'Save' after making changes.
• Video Shade (Privacy Zone): Enable 'Privacy Zone' to mask specific areas of the video feed with a black mosaic. Draw a frame on the screen to define the area. Click 'Clear' to remove the shaded area.

7.2.2. Network Configuration

• Network Setting: Configure the IP type (DHCP or Manually set IP), IP address, subnet mask, and gateway.
• Wireless Setting: (Note: Wired cameras do not support this function). For Wi-Fi enabled models, search for your router's Wi-Fi, enter the password, and save the configuration. After saving, unplug the wired Ethernet cable, and the camera will connect wirelessly.
• Port Setting: Configure HTTP port (WEB port), Signaling port, and Data port. If the HTTP port is changed, you must include it in the URL (e.g., http://IP:HTTPport) to log in.
• PPPoE Setting: Enable this function for direct dial-up access to the device using account and password provided by your broadband operator.
• Email Setting: Configure email server details for alarm notifications. Fill in the SMTP server address (e.g., smtp.sohu.com), sender/receiver emails, and password. Click 'Save' then 'Test'.
• FTP Setting: Configure FTP server details for uploading images/videos. Ensure the FTP server has a designated folder (e.g., 'ftp') with appropriate write permissions.
• DDNS Setting: Use a third-party DDNS service (e.g., www.dyndns.com) to access the camera from WAN. Apply for a free domain name, fill in the details, and save.
• RTSP Setting: Configure RTSP streaming for video playback in media players like VLC. The main stream URL is rtsp://IP:Port/live/0/MAIN and substream is rtsp://IP:Port/live/0/SUB.
• UPNP: If your router supports UPnP, enabling this feature on both the camera and router eliminates the need for manual port forwarding.
• P2P: This page displays the camera's P2P ID. You can scan the QR code with the mobile app to add the camera for remote preview.

7.2.3. Encoding Configuration

• Coding Parameter: Set main stream and substream parameters. Choose stream type (video or composite), video encoding (H.264, H.265), resolution, frame rate, and bit rate control (constant or variable).
• Audio Setting: Configure audio input type (microphone/linear input) and format (G.711U). Adjust input and output volumes.
• Record Setting: Configure TF card recording parameters. Select recording type (mainstream/substream) and set recording schedule for each day and hour.
  • White: No recording.
  • Yellow: Motion detection recording only.
  • Red: Alarm input video recording only.
  • Blue: Continuous recording.

7.2.4. Alarm Setting

• Motion Detection: Enable motion detection and define the detection area by drawing a frame on the screen. Adjust sensitivity and configure actions upon detection (e.g., send email, trigger FTP, record to SD card). Set the arming time (all day or custom).

7.2.5. System Setting

• Time Setting: Configure date, time format, and NTP settings for automatic time synchronization. Enable/disable Daylight Saving Time.
• User Management: Manage user accounts, enable/disable users, and modify passwords.
• Timed Capture: Enable timed picture capture to SD card or FTP server. Set the capture interval.
• Device Information: View detailed device parameters such as model, serial number, software/WEB version, and OCX version.
• Log Query: View system log records, including user logins and logouts.
• PTZ Setting: Configure PTZ (Pan-Tilt-Zoom) parameters, baud rate, and protocol (e.g., PelcoD) for PTZ-enabled cameras.
• Disk Information: View the capacity and status of the inserted SD card. You can also format the TF card from this section.

7.3. Local Settings

Configure local storage paths for recorded videos and snapshots. Select the local disk, video save path, snapshot save path, video format (e.g., AVI), and maximum video duration.

7.4. Playback

7.4.1. Local Playback

This feature allows you to play back recorded videos stored locally on your computer (requires videos recorded via the live preview page's video button).

7.4.2. Remote Playback

Access recorded video files from the camera's storage. Select a date from the calendar (colored to indicate recorded days), click 'Search', and then double-click a file in the timeline to play it.

8. Maintenance

8.1. Automatic Maintenance (Auto Reboot)

You can schedule the camera for automatic reboots to ensure optimal performance. Set the maintenance mode to 'Everyweek' and specify the day and time for the reboot.

8.2. Firmware Update

To update the camera's firmware:

1. Click the [Directory] button to browse for the firmware upgrade file.
2. Select the upgrade package (usually a .bin or .rom file).
3. Click the [Upgrade] button to start the process. The device will restart once the update is complete.

8.3. Reset

The camera offers two reset options:

• Simple recovery: Retains network parameters and user settings.
• Complete recovery: Restores all device settings to factory defaults.

Select the desired option and click 'Save'. The device will restart.

8.4. Cleaning

When cleaning the device, always unplug the power cord and completely shut off the power. Use a soft, dry cloth to wipe the camera body and lens. Avoid using harsh chemicals or abrasive materials.

9. Troubleshooting

• Camera Offline: If the device shows as offline in the app or web interface, check the network connection (Ethernet cable or Wi-Fi signal). Ensure the camera is powered on. If using Wi-Fi, verify the Wi-Fi password and signal strength.
• No Video Preview: Ensure the necessary browser plugin is installed and enabled. Try restarting the browser or the camera. Check network settings to ensure correct IP configuration.
• Cannot Log In: Verify the username and password. Remember the default username is 'admin' and the default password is blank. If you've changed it and forgotten, a factory reset might be necessary (refer to Section 8.3).
• Recording Issues: Check the TF card status in 'Disk Information' (Section 7.2.5). Ensure it has sufficient capacity and is formatted correctly. Verify the recording schedule in 'Record Setting' (Section 7.2.3).
• Motion Detection Not Working: Ensure motion detection is enabled and the detection area is correctly configured (Section 7.2.4). Check the sensitivity settings and arming time.

10. User Tips

• Upon receiving your camera, carefully inspect the packaging and contents to ensure everything is intact and free of defects.
• After initial setup, verify that all advertised features, such as motion detection and night vision, are functioning as expected.
• Regularly check for firmware updates to ensure your camera has the latest features and security patches.
• For optimal performance and security, always change the default password immediately after installation.

11. Frequently Asked Questions (FAQ)

Q: What is the default username and password for the camera?

A: The default username is 'admin' and the password field is left blank (empty).

Q: Does this camera support Wi-Fi?

A: Some versions support Wi-Fi (WIFI 12V Version). Wired cameras do not support this function. Please check your specific model's specifications.

Q: How do I access the camera remotely?

A: You can use P2P functionality via the mobile app by scanning the QR code, or configure DDNS and port forwarding on your router for web browser access.

Q: What should I do if the video preview is not showing?

A: Ensure the necessary browser plugin is installed and enabled. Check your network connection and camera's IP settings. Try restarting the browser or the camera.

Q: Can I record video to an SD card?

A: Yes, the camera supports TF card recording. It comes with a built-in 64G TF card. You can configure recording schedules and types (continuous, motion detection, alarm) in the 'Record Setting' section.

12. Warranty and Support

For warranty information and technical support, please refer to the documentation provided with your purchase or contact the seller directly. Keep your purchase receipt as proof of purchase.

You can also refer to the official user manual PDF for more detailed information: View User Manual (PDF)