MAXRUNON D10 Motorcycle Intercom User Manual

1. Introduction

The MAXRUNON D10 is an intelligent helmet Bluetooth headset designed for motorcycle riders, offering advanced communication and entertainment features. It supports up to 4 riders for group intercom, features AI voice control, ENC/DSP noise reduction for clear audio, IPX7 waterproofing, and includes an FM radio. The device is equipped with Bluetooth 5.4 for stable and fast connections and can be controlled via a dedicated app for personalized settings and firmware updates.

2. Safety Information

Always prioritize safety while riding. Ensure the device is securely installed and does not obstruct your vision or movement. Operate the device responsibly and avoid distractions. Keep the device away from extreme temperatures and direct sunlight. Do not attempt to disassemble or modify the device, as this may void the warranty and pose safety risks.

3. Package Contents

Please check the package contents to ensure all items are present:

• D10 Main Unit
• Back Clip
• Boom Mic
• Speaker Unit
• Button Mic
• 3M Glue Plate
• Sponge for Boom Mic
• Velcro for Boom Mic
• Type-C Cable
• Velcro for Speaker (Frontage, Reverse)
• Velcro for Button Mic (Frontage, Reverse)
• Speaker Pads (Frontage, Reverse)

4. Product Overview

The MAXRUNON D10 features an intuitive design with clearly labeled buttons and ports for easy operation.

• Volume - (1): Decreases volume.
• Volume + (2): Increases volume.
• Function button (3): Multi-purpose button for various operations.
• Intercom button (4): Initiates and manages intercom communication.
• Audio Interface (5): For connecting external audio devices.
• Type-C Charging Port (6): For charging the device.
• LED Indicator: Provides visual feedback on device status.

5. Installation Guide

Follow these steps to properly install your MAXRUNON D10 on your helmet:

1. Step 1: Choose Mounting Method. Decide between using the 3M Glue Plate or the Back Clip to attach the main unit to your helmet.
2. Step 2: Attach Main Unit. Securely mount the D10 Main Unit using your chosen method.
3. Step 3: Prepare Speaker Placement. Place the provided speaker pads inside your helmet in the ear areas.
4. Step 4: Install Speakers. Insert the speakers into the helmet, ensuring they are positioned comfortably over your ears.
5. Step 5: Install Microphone. For open-face helmets, use the boom microphone. For full-face helmets, use the button microphone. Position it near your mouth.
6. Step 6: Route Wires. Carefully route the speaker wires. The short line should be installed on the left side of the helmet, and the long line on the right side. Ensure wires are tucked away and do not interfere with helmet comfort or safety.

6. Basic Operations

The D10 can be operated using both voice commands and physical buttons. Refer to the table below for a quick overview of common functions.

Power On/Off

• Button Operation: Simultaneously long press the Intercom button (4) and any Volume button (3 or 2) for 2 seconds.

Volume Control

• Voice Operation: Say "Hi Max, volume up" or "Hi Max, volume down".
• Button Operation: Press Volume + (2) to increase, Volume - (1) to decrease.

Music Control

• Play Music: Say "Hi Max, music on" or press the Function button (3).
• Pause Music: Say "Hi Max, pause music" or press the Function button (3).
• Previous Track: Say "Hi Max, previous track" or long press Volume + (2) for 3 seconds.
• Next Track: Say "Hi Max, next track" or long press Volume - (1) for 3 seconds.

Phone Calls

• Answer Call: Say "Hi Max, answer the phone" or short press any button.
• End Call: Say "Hi Max, hang up" or press the Intercom button (4).
• Reject Call: Say "Hi Max, hang up" or long press the Intercom button (4) for 3 seconds.
• Automatic Call Answering: Can be toggled on/off via the MAXRUNOS App. Button operation: Press Volume - (1) and Volume + (2) for 3 seconds.

FM Radio

• Turn On/Off Radio: Say "Hi Max, radio on" or "Hi Max, turn off the radio". Alternatively, double-tap the Function button (3).
• Switch Station: In FM playback mode, short press the Function button (3) to go to the next available station.
• Previous Station: Say "Hi Max, previous station" or long press Volume + (2) for 3 seconds.
• Next Station: Say "Hi Max, next station" or long press Volume - (1) for 3 seconds.

7. Communication Modes

The D10 offers two primary communication modes: Group Mode and Free Mode, along with universal pairing for broader compatibility.

Group Mode

Group Mode is a private communication feature based on Bluetooth intercom technology. It supports up to 4 participants for group communication. A group network must be set up before communication begins.

• Group Mesh: Say "Hi Max, group mesh" or press the Intercom button (4) for 2 seconds. The product light effect will show red and blue lights blinking.
• Cancel Group Mesh: Press the Intercom button (4) for 2 seconds to cancel the group when in group mesh state.

Free Mode

Free Mode is an open intercom mode that does not require prior pairing. As long as riders are within communication range, up to 4 people can automatically connect for intercom.

• Activate Free Mode: Say "Hi Max, free mode" or press the Intercom button (4) to switch.

Universal Pairing

This allows the D10 to pair with other Bluetooth headsets.

• Activate Universal Pairing: Say "Hi Max, Universal Pairing" or double-tap the Function button (3). The light will flash red and blue.
• Pairing with Other Headsets: With the D10 powered on, long press the Function button (3) for 3 seconds. Other Bluetooth headsets should then be set to their Bluetooth pairing mode. The D10 will announce "Start pairing".
• Confirm Connection: Once connected, the D10 will announce "Universal connected".
• Turn Off Universal Pairing: Double-tap the Function button (3).

8. AI Voice Control

The D10 supports intelligent AI voice control with a wake word "Hi Max". It distinguishes between offline commands (no network needed) and online commands (requires phone connected to network for Siri/Google Assistant support).

Wake Word & Answer

• Wake Word: "Hi Max"
• Answer: "OK/here/coming"

Offline Commands (No Network Required)

• Music Control: Music on, Pause music, Previous track, Next track
• Control: Volume up, Volume down
• Phone Control: Answer the phone, Hang up
• Phone Pairing: Phone Pairing
• Intercom: Group Mesh, Free mode, Group mode, End intercom
• Radio: Radio on, Turn off the radio, Previous station, Next station

Online Commands (Requires Network Connection via Phone)

• What's the weather like today
• Set an alarm at nine o'clock
• Turn on music player
• Turn on MAXRUNOS APP
• Navigate to my home
• Call Berry
• Other commands supported by Siri/Google Assistant

9. MAXRUNOS App Control & FOTA Updates

The MAXRUNOS App provides enhanced control and customization options for your D10 headset. It allows you to personalize LED colors, manage FM radio settings, participate in group chat rooms, and receive Over-The-Air (FOTA) software updates.

FOTA updates ensure your headset continuously improves, unlocking new features and enhancing performance directly on your device without needing physical connections.

10. Specifications

11. Troubleshooting

• No Power: Ensure the device is fully charged. Connect to a Type-C charger for at least 2 hours.
• No Sound/Low Volume: Check volume levels on both the intercom and your connected phone. Ensure speakers are correctly positioned in the helmet.
• Intercom Not Connecting: Verify both devices are in the correct pairing mode (Group Mode, Free Mode, or Universal Pairing). Ensure devices are within range.
• Voice Commands Not Responding: Confirm the wake word "Hi Max" is spoken clearly. For online commands, ensure your phone has a stable internet connection and Siri/Google Assistant is enabled.
• Interference/Poor Audio Quality: Move away from sources of strong electromagnetic interference. Ensure microphone is positioned correctly to minimize wind noise.
• Device Unresponsive: Try restoring factory settings by simultaneously pressing Volume + (2) and Function button (3) for 3 seconds. The device will reboot.

For persistent issues, please refer to the detailed PDF manual or contact customer support.

12. User Tips

• The intercom provides loud and clear audio, even over engine noise, enhancing communication clarity during rides.
• Voice commands are highly responsive, allowing for hands-free control of various functions.
• Enjoy quick and stable phone connections for seamless audio streaming and call management.
• Experience clear two-way communication during intercom, ensuring you and your riding partners can hear each other effectively.
• This intercom is designed to be compatible with various helmet types, including full-face and open-face, making it versatile for different riders.

13. Warranty & Support

The MAXRUNON D10 Motorcycle Intercom comes with a 2-year warranty. Additionally, lifetime technical support is provided to assist you with any queries or issues you may encounter.

For detailed instructions, advanced features, and comprehensive troubleshooting, please refer to the complete user manual available as a PDF:

View User Manual (PDF)

14. Regulatory Information

RF Exposure Statement

This equipment complies with the FCC and ISED radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Cet équipement est conforme aux limites d'exposition aux rayonnements de la FCC et de l'ISED établies pour un environnement non contrôlé. Cet émetteur ne doit pas être co-localisé ou fonctionner en conjonction avec une autre antenne ou un autre émetteur.

FCC Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

IC Warning

This device contains licence-exempt transmitter(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: 1. L'appareil ne doit pas produire de brouillage; 2. L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.