1. Introduction
The Q28 2X is an advanced motorcycle helmet Bluetooth headset integrated with an HD driving recorder. Designed for motorcycle riders, it offers seamless communication, high-definition video recording, and enhanced safety features. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to ensure optimal performance and user experience.
2. Product Overview
Key Features
- Integrated 1080P HD Driving Recorder with 120° Super Wide-angle Lens (30FPS)
- Dual 1000m Intercom for two-person communication
- Intelligent Noise Reduction (CVC algorithm + DSP hardware) for clear audio
- IPX6 Dustproof and Waterproof design for all-weather use
- Automatic Incoming Call Answering
- Long-lasting 1500mAh Battery: Up to 50 hours music playback, 6.5 hours video recording
- WiFi Hotspot for direct phone connectivity (real-time preview, download, playback, deleting of photos/videos)
- Split Mounting design for easy installation
What's in the Box
Please check the package contents to ensure all items are present:

Image: Contents of the Q28 2X package, including the main unit, earphone/microphone, mounting base, cables, and accessories.
- Q28-2X Host * 1
- Type-C 2-in-1 Earphone Marker * 1
- Manual * 1
- Type-C data cable * 1
- Base * 1
- 32G High Speed Card * 1
- Host Velcro * 1
- Mic Stick Velcro * 1
- Horn Velcro * 2
3. Setup
Mounting the Device
The Q28 2X features a classic split installation design for simple, convenient, and safe mounting on your helmet.

Image: Illustration of the split mounting system for attaching the Q28 2X unit to a motorcycle helmet.
- Attach the mounting base to the side of your helmet using the provided Host Velcro. Ensure the surface is clean and dry for optimal adhesion.
- Slide the Q28-2X Host onto the mounting base until it clicks securely into place.
Installing Earphones and Microphone
Use the Type-C 2-in-1 Earphone Marker and the provided Velcro pads to install the audio components inside your helmet.
- Attach the Horn Velcro pads inside the helmet, aligning them with your ears.
- Secure the earphones to the Horn Velcro pads.
- Attach the Mic Stick Velcro near your mouth area inside the helmet.
- Secure the microphone to the Mic Stick Velcro, ensuring it is positioned to pick up your voice clearly.
- Connect the Type-C 2-in-1 Earphone Marker cable to the corresponding port on the Q28-2X Host.
Charging the Device
Before first use, fully charge the device. Use the provided Type-C data cable to connect the Q28 2X to a USB power source.

Image: The Q28 2X unit connected to a charging cable, illustrating its powerful 1500mAh battery and usage durations.
- The device has a 1500mAh battery.
- A full charge provides approximately 50 hours of music playback or 6.5 hours of continuous video recording.
- An indicator light will show charging status (e.g., red for charging, blue for fully charged).
4. Operating Instructions
Power On/Off
- Power On: Press and hold the Power button for approximately 3 seconds until you hear an audible prompt and the indicator lights illuminate.
- Power Off: Press and hold the Power button for approximately 3 seconds until you hear an audible prompt and the indicator lights turn off.
Bluetooth Pairing
To connect your Q28 2X to your mobile phone or another Bluetooth device:
- Ensure the Q28 2X is powered off.
- Press and hold the Power button for about 5-7 seconds until the indicator light flashes rapidly (e.g., red and blue alternately), indicating pairing mode.
- On your mobile phone, enable Bluetooth and search for available devices.
- Select "Q28 2X" from the list of devices.
- Once connected, the indicator light will change (e.g., slow blue flashes) and you will hear a confirmation tone.
Intercom Function
The Q28 2X supports dual 1000m intercom communication and is compatible with 90% of wireless headset intercoms on the market.

Image: Visual representation of the 1000m intercom range and its compatibility with various third-party wireless headsets.
- To initiate intercom communication, refer to the specific button presses outlined in the quick start guide (not provided in detail here, but typically involves a dedicated intercom button).
- Ensure both devices are within the 1000m range for optimal connection.
- For compatibility with other brands, consult the customer service or the specific instructions for pairing with third-party devices.
Camera Operation (HD Driving Recorder)
The integrated camera provides 1080P HD video recording at 30 frames per second with a 120° super wide-angle lens.

Image: Features of the Q28 2X camera, emphasizing 1080P HD video and a wide-angle lens for comprehensive recording.
- Start/Stop Recording: Press the dedicated camera button (refer to device layout for exact button).
- Photo Capture: Briefly press the camera button to take a high-definition photo while recording or in standby mode.

Image: Demonstrates the high-definition photo capture capability of the Q28 2X, showing a clear image taken from a motorcycle's perspective.
WiFi Hotspot & Phone Connectivity
Connect your smartphone to the Q28 2X via its built-in WiFi hotspot for advanced camera management.

Image: The Q28 2X device wirelessly connected to a smartphone, illustrating features like real-time video preview, downloading, playback, and deleting files via a dedicated app.
- Activate the WiFi hotspot on the Q28 2X (refer to device controls).
- On your smartphone, connect to the Q28 2X's WiFi network.
- Open the dedicated mobile application (download instructions for the app are typically found in the full manual or product packaging).
- Through the app, you can:
- View real-time video footage.
- Fast advance and playback recorded videos.
- Download photos and videos to your phone.
- Delete unwanted files from the device's storage.
Automatic Call Answering
Incoming calls are automatically answered by voice, synchronized with your mobile phone's ringtone, providing a safer and more convenient operation while riding.

Image: A rider using the Q28 2X, demonstrating the automatic call answering feature for hands-free communication.
Music Playback
Once paired with your smartphone, you can stream music directly to your helmet headset. The device supports up to 50 hours of music playback on a single charge.
Noise Reduction
The Q28 2X employs a professional noise reduction method, combining CVC (Clear Voice Capture) algorithm and DSP (Digital Signal Processing) hardware to effectively reduce ambient noise, ensuring clear communication even in noisy environments.

Image: The Q28 2X unit illustrating its intelligent noise reduction capabilities for clear communication.
5. Maintenance
Waterproofing and Dustproofing
The Q28 2X is designed with IPX6 dustproof and waterproof features, allowing you to ride in rain or shine without concern for water damage.

Image: The Q28 2X device shown in water, emphasizing its IPX6 waterproof and dustproof professional structural design.
- While IPX6 rated, avoid prolonged submersion or high-pressure water jets.
- Ensure all ports are securely closed before exposure to water.
Cleaning
- Wipe the device with a soft, damp cloth.
- Do not use harsh chemicals, solvents, or abrasive cleaners.
- Ensure the device is completely dry before charging or storing.
Storage
- Store the device in a cool, dry place away from direct sunlight and extreme temperatures.
- If storing for an extended period, charge the battery to about 50% to prolong its lifespan.
6. Troubleshooting
If you encounter issues with your Q28 2X, please refer to the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on | Low battery; Device malfunction | Charge the device fully. If still unresponsive, contact support. |
| Cannot pair with phone | Device not in pairing mode; Bluetooth off on phone; Interference | Ensure device is in pairing mode (flashing red/blue). Check phone's Bluetooth. Move away from other wireless devices. |
| Intercom not connecting | Out of range; Not in intercom mode; Pairing issue | Ensure devices are within 1000m. Verify both units are in intercom pairing mode. Re-pair intercoms. |
| Poor audio quality / Noise | Microphone placement; Environmental noise; Loose connection | Adjust microphone closer to mouth. Ensure earphone connections are secure. The device has noise reduction, but extreme noise may still affect quality. |
| Camera not recording / App issues | SD card full/faulty; App not connected to WiFi; App bug | Check 32G SD card capacity and format if needed. Reconnect phone to device's WiFi hotspot. Restart app/device. |
If the problem persists after trying these steps, please contact customer support.
7. Specifications
| Attribute | Value |
|---|---|
| Brand Name | Q28 2X intercom for motorcycle |
| Model Number | Q28 2x |
| Product Name | Bluetooth Helmet Headset |
| Item Type | Wireless Helmet Headset |
| Frame Material | ABS |
| Battery Capacity | 1500mAh |
| Music Playback Time | Up to 50 hours |
| Car Recorder Time | Up to 6.5 hours |
| Camera Resolution | 1080P HD (1920*1080) |
| Video Frame Rate | 30FPS |
| Lens Angle | 120° Super Wide-angle |
| Intercom Range | 1000m (dual intercom) |
| Waterproof Rating | IPX6 |
| Noise Reduction | CVC algorithm + DSP hardware |
| Usage | Motorcycle Racing Riders |
| Feature | Hands-free, Earphone, Easy to Install |
| Dimensions | 17 x 14 x 9 cm |
| Origin | Mainland China (Guangdong) |
| Warranty | 6 months |
8. User Tips
- Microphone Placement: For the best noise cancellation and clear voice transmission, ensure the microphone is positioned close to your mouth, ideally within 1-2 cm, and away from direct wind.
- Battery Optimization: If you primarily use the intercom or music features and less of the camera, consider turning off the camera function when not needed to extend overall battery life.
- SD Card Management: Regularly check the 32G SD card for available space, especially if you record frequently. Back up important footage and format the card periodically to maintain optimal recording performance.
- Firmware Updates: Check the manufacturer's website or app for any available firmware updates, which can improve performance, add features, or fix bugs.
- Helmet Compatibility: While designed for easy installation, ensure your helmet's interior allows for comfortable placement of the earphones and microphone without obstructing ventilation or fit.
9. Warranty & Support
Warranty Information
The Q28 2X Motorcycle Helmet Bluetooth Headset comes with a 6-month warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or improper maintenance.
Customer Support
For any technical assistance, troubleshooting, warranty claims, or general inquiries, please contact our support team:
- Contact Person: Verena
- Whatsapp: +86 17352886509
- Email: 3117780177@qq.com