Ugoos SK4 Pro Smart TV Box

1. Introduction

The Ugoos SK4 Pro is a high-performance Smart TV Box designed to transform your television into a smart entertainment hub. Running on Android 14, it features an Amlogic S905X5M-K Quad-core ARM Cortex-A55 processor, 4GB LPDDR4 RAM, and 64GB eMMC internal storage. It supports 4K HDR output, including HDR10+, HLG, HDR10, and Dolby Vision, along with Dolby Audio and Dolby Vision Atmos for an immersive audio-visual experience. With Bluetooth 5.4 and 2.4G/5G Wi-Fi, the SK4 Pro offers fast connectivity and a wide range of features for media playback and smart home integration.

2. Safety Information

Please read and follow these safety guidelines to ensure safe operation and prolong the life of your device:

• Do not expose the device to water, moisture, or extreme temperatures.
• Use only the provided power adapter (12V/1A DC) to prevent damage.
• Avoid placing the device in direct sunlight or near heat sources.
• Ensure adequate ventilation around the device to prevent overheating.
• Do not attempt to open or repair the device yourself. Refer to qualified service personnel.
• Keep the device and accessories out of reach of children.
• Dispose of electronic waste responsibly, following local regulations (WEEE Directive).

3. Package Contents

Verify that all items are present in your package:

• Ugoos SK4 Pro Smart TV Box
• 12V/1A Power Adapter
• Bluetooth Remote Control
• HDMI Cable
• User Manual (this document)
• Giftbox Packaging

4. Setup Guide

Follow these steps to set up your Ugoos SK4 Pro TV Box:

1. Connect to TV: Connect one end of the HDMI cable to the HDMI port on the SK4 Pro and the other end to an available HDMI input on your television.
2. Connect Power: Insert the DC 12V/1A power adapter into the DC IN port on the back of the TV Box, then plug the adapter into a power outlet.
3. Power On: Turn on your television and select the corresponding HDMI input source using your TV remote. The Ugoos logo should appear on the screen.
4. Network Connection:
   • Wi-Fi: Once the device boots up, navigate to Settings > Network & Internet, select your Wi-Fi network, and enter the password.
   • Ethernet: For a wired connection, connect an Ethernet cable from your router to the LAN port on the TV Box.
5. Remote Control Pairing: The Bluetooth remote control is a standard accessory. If not already paired, press and hold the pairing button (often indicated by a Bluetooth icon or specific combination) on the remote until the indicator light flashes, then follow the on-screen instructions to pair it with the TV Box.
6. Initial Setup: Follow the on-screen prompts to select your language, region, and complete the initial Android setup.

5. Operating Instructions

5.1 Basic Navigation

Use the included Bluetooth remote control to navigate the Android 14 interface. The remote features IR learning buttons, voice search, and an airmouse function for intuitive control.

5.2 Media Playback and Features

• 4K HDR Output: Enjoy stunning visuals with support for 4K resolution and various HDR standards including HDR10+, HLG, HDR10, and Dolby Vision.
• Dolby Audio: Experience rich, clear sound with Dolby Audio and Dolby Vision Atmos support.
• AI Super Resolution (AI-SR) NPU: The built-in NPU enhances image quality, providing a better viewing experience.
• Ugoos Remote Server: Control your TV Box using an Android smartphone by scanning the QR code provided in the Ugoos settings to connect to the remote server.
• HDMI CEC Extended Control: Manage connected HDMI devices (like your TV) directly from your SK4 Pro, including power on/off and volume control.
• OTA (Over-The-Air) Updates: The device supports automatic system updates to ensure you always have the latest features and improvements.
• Superuser Function: Grant extra options and permissions to specific applications through the Superuser function (Magisk). Note: Enabling this may affect warranty.
• Ugoos SK4 Pro Settings: Access unique Ugoos features and customize various aspects of your device, including extended screen and audio settings.
• Samba Server, NFS & CIFS Clients: Easily share files within your local network by turning your SK4 Pro into a file server.
• Controls Manager: Customize remote control buttons and mouse settings for a personalized control experience.

6. Maintenance

• Cleaning: Use a soft, dry cloth to clean the device. Do not use liquid or aerosol cleaners.
• Software Updates: Regularly check for and install OTA updates to ensure optimal performance and security.
• Storage: When not in use for extended periods, store the device in a cool, dry place.
• Reset: If the device becomes unresponsive, you can use the reset button located on the side panel. A factory reset option is also available in the system settings.

7. Troubleshooting

No power / Device not turning on:

Ensure the power adapter is securely connected to both the device and a working power outlet. Verify the power outlet is functional.

No signal on TV / Black screen:

Check that the HDMI cable is properly connected to both the TV Box and the TV. Ensure your TV is set to the correct HDMI input source.

Remote control not responding:

Check the remote control batteries. If it's a Bluetooth remote, ensure it's paired correctly. Re-pair if necessary (refer to Setup Guide).

Network connection issues:

For Wi-Fi, check your network password and router status. For Ethernet, ensure the cable is connected and your router is working correctly. Try restarting both the TV Box and your router.

App crashes or slow performance:

Close background applications. Clear cache for problematic apps (Settings > Apps). Consider a factory reset if issues persist (backup data first).

8. Specifications

9. User Tips

• Explore Settings: The Ugoos SK4 Pro offers many unique settings. Take time to explore the 'Ugoos SK4 Pro Settings' menu to customize your experience, including advanced display and audio options.
• Remote Control Customization: Utilize the 'Controls Manager' to remap buttons on your Bluetooth remote or adjust airmouse sensitivity for a more personalized control.
• Network File Sharing: If you have local media files, consider setting up the Samba Server, NFS, or CIFS clients to easily stream content from other devices on your network.
• Keep Updated: Enable automatic OTA updates to benefit from the latest features, performance enhancements, and security patches.
• Google Certification: While the device runs Android 14, some users have noted that it may not carry official Google certification for Widevine L1. This could affect streaming quality on certain DRM-protected services. Verify compatibility with your preferred streaming platforms.

10. Frequently Asked Questions (FAQ)

Q: Is this TV box certified by Google?

A: Based on user feedback, the Ugoos SK4 Pro may not have official Google certification, specifically for Widevine L1. This could impact the ability to stream certain content in high definition from services requiring this certification.

11. Warranty and Support

For detailed warranty information and support, please refer to the official user manual PDF available at the following link: Ugoos SK4 Pro User Manual (PDF). This document contains comprehensive details regarding product guarantees, technical assistance, and contact information for customer support.

You can also find additional information and community support on the official Ugoos website or social media channels:

• Website: ugoos.com/blog
• Facebook: facebook.com/Ugostit
• X (Twitter): x.com/UgoosLtd