Introduction
This manual provides essential information for the installation, operation, and maintenance of your new replacement keyboard for Packard Bell CloudBook N11200 series laptops. Please read these instructions carefully before proceeding with installation or use.
Important Note: Product appearance may vary slightly between production batches, but functionality remains consistent. Always verify the language layout and physical appearance against your original keyboard before installation.
Setup and Installation
Replacing a laptop keyboard typically requires opening the laptop chassis. It is recommended that this procedure be performed by a qualified technician to avoid damage to your device. If you choose to proceed yourself, please follow these general guidelines:
- Power Off: Ensure your laptop is completely powered off and disconnected from all power sources, including removing the battery if possible.
- Disassembly: Carefully disassemble your laptop according to its specific service manual or online guides for your exact CloudBook model. This usually involves removing screws and gently prying open the casing.
- Old Keyboard Removal: Disconnect the ribbon cable(s) of the old keyboard from the motherboard and remove any retaining clips or screws holding it in place.
- New Keyboard Installation: Position the new keyboard into the designated slot. Connect the ribbon cable(s) securely to the motherboard connector. Ensure the cable is fully inserted and the retaining clip (if present) is locked.
- Reassembly: Carefully reassemble your laptop, ensuring all components are correctly seated and all screws are tightened.

Operating Instructions
Once installed, your new keyboard functions identically to the original. No special drivers are typically required as the operating system will recognize it as a standard input device.
- Typing: Use the keys for standard text input.
- Function Keys (Fn): The 'Fn' key, usually located near the left Ctrl key, can be used in combination with the F1-F12 keys (and sometimes other keys) to access special functions such as volume control, screen brightness, Wi-Fi toggle, etc. Refer to your laptop's original user manual for specific Fn key combinations.
- Special Characters: Access special characters using the Shift key or AltGr key (if present on your layout) in combination with other keys.
Maintenance and Care
To ensure the longevity and proper functioning of your keyboard, follow these maintenance tips:
- Cleaning: Regularly clean the keyboard surface with a soft, lint-free cloth. For deeper cleaning, use a can of compressed air to remove dust and debris from underneath the keys. A slightly damp cloth (with water or a mild, non-abrasive cleaner) can be used for stubborn marks, ensuring no liquid seeps into the keys.
- Avoid Spills: Keep liquids away from the keyboard to prevent damage. In case of a spill, immediately power off your laptop, disconnect it from power, and dry the keyboard thoroughly before attempting to power it on again.
- Gentle Use: Avoid excessive force when typing or cleaning, as this can damage the key mechanisms.
Troubleshooting
If you encounter issues with your new keyboard, consider the following:
- Keyboard Not Responding: Ensure the ribbon cable is correctly and securely connected to the motherboard. A loose connection is a common cause of non-responsive keyboards.
- Specific Keys Not Working: This could indicate a faulty connection for that key's circuit or a manufacturing defect. Re-check the ribbon cable connection.
- Incorrect Key Output: Verify that the correct keyboard layout is selected in your operating system settings. If the physical layout does not match the software layout, adjust accordingly.
- Software Issues: Sometimes, a system update or driver issue can affect keyboard functionality. Try restarting your laptop or checking for available driver updates.
If problems persist after checking these points, it is advisable to consult a professional technician or contact customer support for further assistance. When contacting support, be prepared to provide your laptop's detailed model and, if possible, pictures of the installed keyboard.
Specifications
| Feature | Detail |
|---|---|
| Compatible Brand | Packard Bell |
| Compatible Models | CloudBook N11200, N11200MB, N11200GM, N11250, N11250BK, N11300, N11260, YXT-NB93-167, MB2455018 |
| Language Layouts | US, UK (verify specific layout upon receipt) |
| Part Number (Generic) | 245 |
| Origin | Mainland China |
| Product Quantity | 1 piece |
| Packaging | Boxed |
| Package Length | 40 cm |
| Package Width | 16 cm |
| Package Height | 4 cm |
| Package Weight | 0.2 kg |
User Tips
No specific user tips were available from customer reviews or Q&A for this product at the time of manual creation.
Warranty and Support
For specific warranty details and support, please refer to the seller or your purchase documentation. General service commitments may include:
- Fast Delivery Assurance: Potential for a coupon code if delivery is delayed.
- Refund Policy: Possibility of a refund if the package is lost, if items are damaged upon arrival, or if no delivery occurs within a specified timeframe (e.g., 30 days).
- Free Returns: Eligibility for free returns within a specified period (e.g., 90 days).
If you have questions regarding compatibility, installation, or product issues, please provide your detailed laptop model and relevant pictures when contacting support for the most accurate assistance.





