Vortopt DR4

Contents

Vortopt DR4 800 GPD Reverse Osmosis Under Sink Water Filter

Instruction Manual

1. Safety Precautions

Please read all safety instructions carefully before installation and use. Failure to follow these instructions may result in product damage or personal injury.

Prohibition

  • Avoid sunlight and outdoor places. Do not install in direct sunlight or outdoor areas.
  • Do not store or expose products to environments below 0°C (32°F) to prevent freeze-proofing.
  • Avoid exposing to heat. It is forbidden to store inflammable, explosive, or easily deformed items near the unit.

Warning

  • Avoid child contact. Do not let children operate the device.
  • In case of machine failure, quickly shut off the water source and power supply.
  • For emergency calls, contact your local sales service center.

Attention

  • The applicable temperature for product installation is 41°F to 100°F (5°C to 38°C).
  • Use under tap water with a water pressure of 0.1-0.4MPa to ensure water quality.
  • Do not use in places exposed to strong sunlight to prevent aging of components.
  • Do not place heavy objects on the product. Handle with care.
  • Install the product in a place with a floor drain.
  • Children and persons with intellectual disabilities should use this product with adult supervision.
  • Use only manufacturer-approved accessories. Unauthorized accessories will void the warranty.
  • Check for damage and completeness of accessories after unpacking.
  • If the product fails, close the water inlet valve and do not operate the defective product.
  • Water flow rate is affected by water quality and pressure. Output will decrease if water quality is substandard or pressure is too low.
  • Use only accessories provided by Vortopt to ensure product performance.
  • Keep the product away from heat sources or open flames.
  • Clean and replace filter elements regularly for water purity and product life.
  • In case of water failure or pipeline maintenance, cut off power and close the three-way ball valve.
  • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons.
  • Do not remove parts by yourself to prevent water leakage and damage.
  • Use in a 39.2-104°F (4°C-40°C) dry place.
  • If the water purifier has not been used for more than 24 hours, turn off the water source.
  • To keep the machine running normally, use only accessories and filter elements provided by Vortopt.
  • Only professionally trained and certified personnel should repair this machine.

2. Package Contents

Verify that all items are present and undamaged upon opening the package.

ItemQuantity
RO water purifier1 set
Faucet1 set
Feed water adapter 3/8" and 1/2"1 set
3/8" PE pipe/1/4" PE pipe2 roll
Drain saddle 1/4"1 set
Power adapter1 set
Fast connector1 set

3. Product Overview

The Vortopt DR4 is a tankless reverse osmosis water filter designed for under-sink installation, providing 7-stage filtration for drinking water.

Vortopt DR3-600G water filter unit with faucet
Vortopt DR3-600G water filter unit with faucet. Note: The DR4 model is similar in appearance but with enhanced specifications.
Vortopt DR4 water filter unit with faucet on an icy surface
Vortopt DR4 water filter unit with faucet, highlighting its sleek design.

Parts Diagram (DR4-800G)

The main unit consists of a front panel, shell, backshell, and two filter elements: PCB (PP cotton-carbon rod composite filter) and RO (Reverse osmosis filter).

Diagram showing the compact tankless design of the Vortopt DR4 with dimensions
Compact tankless design of the Vortopt DR4 with dimensions: 16.1 inches (width), 14.1 inches (height), 5.8 inches (depth).

4. Specifications

Product Parameters

ParameterDR3-600GDR4-800G
Product modelDR3-600GDR4-800G
Rated voltage/frequency110V~60Hz110V~60Hz
Rated power90W96W
Adapter output voltage24V24V
Applicable water temperature41°F-100°F41°F-100°F
Pure water flow0.41Gallon/min0.55Gallon/min
Rated total water purification1057Gallon1057Gallon
Ambient temperature39.2°F-104°F39.2°F-104°F
Ambient humidity<90%RH<90%RH
Working pressure0.4-0.8MPa0.4-0.8MPa
Water inlet pressure0.1-0.4MPa0.1-0.4MPa
Product dimension15.4x4.49x11.95 inch15.9x5.82x14.11 inch

Filter Element Function and Service Lifetime

Diagram showing PCB and RO filter functions and replacement cycles
Detailed functions and replacement cycles for PCB and RO filters.
Filter NameFilter FunctionLifespan
PCB (PP cotton-carbon rod composite filter)Intercepts large particulate impurities and visible substances, deeply adsorbs residual chlorine, color, odor, small organic molecules, and other harmful substances, enhancing water taste.6-12 months
RO (Reverse osmosis filter)Effectively intercepts harmful substances such as heavy metal ions (arsenic, lead, cadmium, etc.), bacteria, chemical residues, microorganisms, and organic matter (trichloromethane, carbon tetrachloride, etc.).24-36 months
Diagram illustrating 7-stage filtration process and substances removed
7-stage filtration process, reducing over 1000 harmful substances including rust, salt, sediment, PFAS, chlorine, atrazine, lead, odor, and TDS.
Comparison diagram showing water saving with Vortopt DR4 (3:1 pure to drain ratio)
The Vortopt DR4 offers a 3:1 pure to drain ratio, saving 12 times more water compared to other RO systems with a 1:4 ratio.
Image demonstrating 800 GPD faster water flow, filling a cup in 6 seconds
Experience faster water flow with 800 GPD, filling an 8 oz cup in just 6 seconds (0.56 gal/min).

5. Setup and Installation

Follow these steps carefully for proper installation. Refer to the provided diagrams for visual guidance.

5.1 How to use the quick-connect fittings

Quick-connect fittings are used for secure and leak-free tubing connections.

To connect:

  1. Push the tubing into the fitting. If not fully inserted, no seal will be created and leakage will occur.
  2. When the tubing is fully inserted, place the blue lock clip on the fitting to secure the tubing and prevent it from falling off.

To disconnect:

  1. Remove the blue lock clip from the fitting.
  2. Use your thumb and index finger to press down the lock sleeve. With your other hand, pull out the tube from the fitting.

NOTE: Do not pull out the tubing directly without pressing the lock sleeve, as this will damage the fitting and cause leakage.

5.2 How to drill a hole into your sink or countertop (Optional)

If an existing hole for the RO faucet is not available, follow these steps. Always wear safety glasses.

  1. Choose a diamond core bit for granite, or a carbide drill bit for stainless steel. Do not use a hammer drill on natural stone, glass, or ceramic.
  2. Glue the sticker to your sink or countertop, and drill a hole referring to the size shown on the sticker (1").
  3. Make an indent with a center punch on a stainless steel sink before drilling to guide the bit.
  4. Be careful when drilling on a porcelain sink, as it can be easily chipped. Apply downward pressure firmly to the bit until breaking through the surface.
  5. Starting at the lowest speed, hold the drill straight with firm pressure to prevent the bit from walking on the counter.
  6. Once breaking through the surface, swirl the drill a little to apply pressure in a circle evenly.

NOTE:

  • The RO system must be connected to the COLD water supply ONLY.
  • Do not install the system in exposure to direct sunlight or harmful chemicals, nor any place where it may be damaged.
  • Do not install the system near any heat source.
  • Do not install the system outdoors.

5.3 Install the water inlet three-way valve (3/8" or 1/2")

The input water tubing is pre-attached to the feed water adapter for easy installation.

  1. Shut off the water supply. Turn on the kitchen faucet to release water pressure. Make sure water has stopped running before proceeding.
  2. Disconnect the cold water pipe from the cold water supply valve.
  3. Twist the feed water adapter onto the cold water supply valve (with its washer) and tighten with an adjustable wrench. If the cold water pipe is 1/2", unscrew the two converters from the feed water adapter first, then proceed.
  4. Twist the cold water pipe (with its washer) onto the feed water adapter and tighten with an adjustable wrench.

5.4 Install clean water faucet

If your kitchen sink or countertop does not have an existing hole, you will need to drill one (1½"). Refer to section 5.2.

For DR3-600G:

  1. Insert the faucet rubber washer into the faucet stem.
  2. Insert the faucet stem into the hole on the countertop.
  3. Under the sink, screw the faucet stem and slip on other parts according to the figure.
  4. Insert the quick-connect fitting onto the faucet stem fully and firmly.

For DR4-800G:

  1. Insert the faucet rubber washer into the faucet stem.
  2. Insert the faucet stem into the hole on the countertop.
  3. Under the sink, screw the faucet stem and slip on other parts according to the figure.
  4. Insert the quick-connect fitting onto the faucet stem fully and firmly.

5.5 Install the drain saddle

  1. Choose a spot on the drainpipe convenient for installing the drain saddle and drill a 1/4" hole. Do not penetrate the opposite side of the pipe. It's recommended to install on the vertical drainpipe.
  2. Slip the front plate to one end of the tubing (without mark), and insert the tubing into the drilled hole up to about 0.6".
  3. Fix the drain saddle with screws and install the lock clip on the fitting to secure the connection.

NOTE: In some areas, the wastewater tubing needs to be connected to the drainpipe through an air gap. Consumers may need to purchase additional air gap accessories.

5.6 Place reverse osmosis water purifier

Check for sufficient space under the countertop for installation. Ensure a power outlet is available in the kitchen cabinet or on the wall connected to the lower cabinet space.

NOTE: It is not recommended to place the housing against the cabinet, as vibrations may occur during operation.

5.7 Connect the water pipes

Confirm the required tubing length and cut if too long, referring to section 5.1.

For DR3-600G:

  1. **Install input water pipes:** Connect the input water pipe of the feed water adapter to the raw water outlet port. Ensure it is fully inserted until the mark on the tubing.
  2. **Install pure water pipe:** Connect the pure water pipe of the faucet to the pure water outlet port. Ensure it is fully inserted until the mark on the tubing.
  3. **Install wastewater pipe:** Connect the waste water pipe of the drainage seat to the waste water outlet port. Ensure it is fully inserted until the mark on the tubing.

For DR4-800G:

  1. **Install input water pipes:** Connect the input water pipe of the feed water adapter to the raw water outlet port. Ensure it is fully inserted until the mark on the tubing.
  2. **Install pure water pipe:** Connect the pure water pipe of the faucet to the pure water outlet port. Ensure it is fully inserted until the mark on the tubing.
  3. **Install wastewater pipe:** Connect the waste water pipe of the drainage seat to the waste water outlet port. Ensure it is fully inserted until the mark on the tubing.

5.8 Connect the Faucet Connection Line (DR3-600G only)

Connect the faucet connection line to the machine and tighten with nuts. Ensure tabs and slots are aligned.

5.9 Connect the power cord

Insert the DC head of the power adapter into the power port on the back of the housing.

NOTE: Do not connect to a power socket yet.

5.10 Start up the system

Operation instructions:

  1. When using the machine for the first time or after a long period of disuse, it is recommended to flush the entire machine. Open the faucet and run the machine for 60 minutes until the water from the faucet is clear.
  2. The machine will automatically power into automatic flushing, then enter the water production state, and the indicator will close.
  3. Single continuous water production for 60 minutes will automatically stop water production (to prevent leakage and other accidents), and restore to normal operation after power off and restart.
  4. To maximize the purification effect of the reverse osmosis membrane filter element, use the machine as much as possible on the first day of initial installation. Water produced during this period is not recommended for drinking but can be used for kitchen cleaning. If this is not possible, open the faucet every 2 hours for 20 minutes after installation, cycling more than 12 times to fully guarantee the taste.

6. Operating Instructions

Button Function Introduction:

  • Rinse Button (Flush): When in normal water production mode, press the "Flush" button to enter rinse mode (30 seconds). After rinsing, the machine returns to normal water production mode.
  • Reset Button: Long press the "Reset" button for 3 seconds to enter filter life mode. The RO filter is automatically selected, its indicator light flashes, and the PCB light goes out. Press again to select the PCB filter, its indicator light flashes, and the RO light goes out, and so on. When a specific filter level is selected, long press the "Reset" button for 3 seconds to reset that filter, restoring its initial life, and its indicator light will stay on. Press "Reset" again to select the next filter. The machine exits filter life mode if power is lost, the "Flush" button is pressed, or no button operation occurs for 10 seconds.
  • Simultaneous Reset: After entering filter life mode, simultaneously long-press the "Reset" and "Flush" buttons for 3 seconds to reset all filters.

Faucet Display Introduction (DR3-600G):

  • Displays current TDS value during water production.
  • Water leakage protection displays an E1 fault code.
  • Prolonged water production protection displays an E2 fault code.
  • When the cartridge life expires, "Filter Expired" lights up (red light).
  • At the end of water production, after 5 minutes of standby, screen brightness reduces to 50%, and turns off after 30 minutes.

7. Maintenance

7.1 Filter Replacement Steps

Regular filter replacement is crucial for maintaining water quality and product longevity.

Retrieve Filter:

  1. First, turn off the machine's power and water supply.
  2. Pull out the filter handle.
  3. Turn counter-clockwise until the filter naturally unscrews.
  4. Remove the filter.

Install Filter:

  1. Ensure the machine is in a state with power and water supply turned off.
  2. Align the new filter handle with the unlock mark and push it to the bottom, align it with the interface, then screw it in clockwise.
  3. Rotate the filter into place clockwise.
  4. The filter installation is complete.

Notice:

  • To install, rotate the new filter element clockwise until a slight "click" is felt and the handle arrow aligns with the "lock" mark.
  • Turn on the faucet and let the water run for about 15 minutes. After the water quality is clear, the water is safe to drink.

7.2 General Maintenance

  • The suggested replacement cycle for filter elements is based on average tap water conditions. Actual replacement time may vary based on user water quality and usage frequency.
  • The estimated service cycle is for ordinary household use only. Do not install the machine in public areas with large water consumption.
  • If the water purifier is not used for more than two days, turn on the faucet and use the water purifier after 3 minutes before drinking.
  • If you plan not to use the water purifier for more than a week, turn off the water source and power supply, turn on the tap, remove the filter element, and store it in the refrigerator. When using again, use the water purifier after at least 10 minutes.

8. Troubleshooting and Solutions

ProblemProbable CauseSolution
Water leakagePE pipe or connector not inserted correctlyInsert PE tube or connector firmly
Pipeline aging and breakingReplace the pipe
Little or no water flowWater ball valve is not openOpen the water ball valve
Cut off tap waterWait for tap water supply
Pipe or filter blockedStraighten or replace pipe, replace filter element
Faucet faultReplace or repair the faucet
Inlet water pressure is less than rated pressureAdd supercharging equipment
Water temperature is too lowInlet temperature recovers automatically
Water has a peculiar smellMachine deactivated for a long timeWash machine according to instructions; if not improved, replace filter element
Filter element expired and failedReplace the new filter element
The machine is not runningPower failureCheck power supply and plug
Power adapter failedReplace power supply adapter
Water pump works continuously for over 60 minutesPower off and restart machine
Long operation without stopWater pressure is too lowCheck water supply pressure

9. Warranty and Support

For any after-sales inquiries or technical support, please contact Vortopt customer service.

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