1. Safety Precautions
Please read all safety instructions carefully before installation and use. Failure to follow these instructions may result in product damage or personal injury.
Prohibition
- Avoid sunlight and outdoor places. Do not install in direct sunlight or outdoor areas.
- Do not store or expose products to environments below 0°C (32°F) to prevent freeze-proofing.
- Avoid exposing to heat. It is forbidden to store inflammable, explosive, or easily deformed items near the unit.
Warning
- Avoid child contact. Do not let children operate the device.
- In case of machine failure, quickly shut off the water source and power supply.
- For emergency calls, contact your local sales service center.
Attention
- The applicable temperature for product installation is 41°F to 100°F (5°C to 38°C).
- Use under tap water with a water pressure of 0.1-0.4MPa to ensure water quality.
- Do not use in places exposed to strong sunlight to prevent aging of components.
- Do not place heavy objects on the product. Handle with care.
- Install the product in a place with a floor drain.
- Children and persons with intellectual disabilities should use this product with adult supervision.
- Use only manufacturer-approved accessories. Unauthorized accessories will void the warranty.
- Check for damage and completeness of accessories after unpacking.
- If the product fails, close the water inlet valve and do not operate the defective product.
- Water flow rate is affected by water quality and pressure. Output will decrease if water quality is substandard or pressure is too low.
- Use only accessories provided by Vortopt to ensure product performance.
- Keep the product away from heat sources or open flames.
- Clean and replace filter elements regularly for water purity and product life.
- In case of water failure or pipeline maintenance, cut off power and close the three-way ball valve.
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons.
- Do not remove parts by yourself to prevent water leakage and damage.
- Use in a 39.2-104°F (4°C-40°C) dry place.
- If the water purifier has not been used for more than 24 hours, turn off the water source.
- To keep the machine running normally, use only accessories and filter elements provided by Vortopt.
- Only professionally trained and certified personnel should repair this machine.
2. Package Contents
Verify that all items are present and undamaged upon opening the package.
| Item | Quantity |
|---|---|
| RO water purifier | 1 set |
| Faucet | 1 set |
| Feed water adapter 3/8" and 1/2" | 1 set |
| 3/8" PE pipe/1/4" PE pipe | 2 roll |
| Drain saddle 1/4" | 1 set |
| Power adapter | 1 set |
| Fast connector | 1 set |
3. Product Overview
The Vortopt DR4 is a tankless reverse osmosis water filter designed for under-sink installation, providing 7-stage filtration for drinking water.


Parts Diagram (DR4-800G)
The main unit consists of a front panel, shell, backshell, and two filter elements: PCB (PP cotton-carbon rod composite filter) and RO (Reverse osmosis filter).

4. Specifications
Product Parameters
| Parameter | DR3-600G | DR4-800G |
|---|---|---|
| Product model | DR3-600G | DR4-800G |
| Rated voltage/frequency | 110V~60Hz | 110V~60Hz |
| Rated power | 90W | 96W |
| Adapter output voltage | 24V | 24V |
| Applicable water temperature | 41°F-100°F | 41°F-100°F |
| Pure water flow | 0.41Gallon/min | 0.55Gallon/min |
| Rated total water purification | 1057Gallon | 1057Gallon |
| Ambient temperature | 39.2°F-104°F | 39.2°F-104°F |
| Ambient humidity | <90%RH | <90%RH |
| Working pressure | 0.4-0.8MPa | 0.4-0.8MPa |
| Water inlet pressure | 0.1-0.4MPa | 0.1-0.4MPa |
| Product dimension | 15.4x4.49x11.95 inch | 15.9x5.82x14.11 inch |
Filter Element Function and Service Lifetime

| Filter Name | Filter Function | Lifespan |
|---|---|---|
| PCB (PP cotton-carbon rod composite filter) | Intercepts large particulate impurities and visible substances, deeply adsorbs residual chlorine, color, odor, small organic molecules, and other harmful substances, enhancing water taste. | 6-12 months |
| RO (Reverse osmosis filter) | Effectively intercepts harmful substances such as heavy metal ions (arsenic, lead, cadmium, etc.), bacteria, chemical residues, microorganisms, and organic matter (trichloromethane, carbon tetrachloride, etc.). | 24-36 months |



5. Setup and Installation
Follow these steps carefully for proper installation. Refer to the provided diagrams for visual guidance.
5.1 How to use the quick-connect fittings
Quick-connect fittings are used for secure and leak-free tubing connections.
To connect:
- Push the tubing into the fitting. If not fully inserted, no seal will be created and leakage will occur.
- When the tubing is fully inserted, place the blue lock clip on the fitting to secure the tubing and prevent it from falling off.
To disconnect:
- Remove the blue lock clip from the fitting.
- Use your thumb and index finger to press down the lock sleeve. With your other hand, pull out the tube from the fitting.
NOTE: Do not pull out the tubing directly without pressing the lock sleeve, as this will damage the fitting and cause leakage.
5.2 How to drill a hole into your sink or countertop (Optional)
If an existing hole for the RO faucet is not available, follow these steps. Always wear safety glasses.
- Choose a diamond core bit for granite, or a carbide drill bit for stainless steel. Do not use a hammer drill on natural stone, glass, or ceramic.
- Glue the sticker to your sink or countertop, and drill a hole referring to the size shown on the sticker (1").
- Make an indent with a center punch on a stainless steel sink before drilling to guide the bit.
- Be careful when drilling on a porcelain sink, as it can be easily chipped. Apply downward pressure firmly to the bit until breaking through the surface.
- Starting at the lowest speed, hold the drill straight with firm pressure to prevent the bit from walking on the counter.
- Once breaking through the surface, swirl the drill a little to apply pressure in a circle evenly.
NOTE:
- The RO system must be connected to the COLD water supply ONLY.
- Do not install the system in exposure to direct sunlight or harmful chemicals, nor any place where it may be damaged.
- Do not install the system near any heat source.
- Do not install the system outdoors.
5.3 Install the water inlet three-way valve (3/8" or 1/2")
The input water tubing is pre-attached to the feed water adapter for easy installation.
- Shut off the water supply. Turn on the kitchen faucet to release water pressure. Make sure water has stopped running before proceeding.
- Disconnect the cold water pipe from the cold water supply valve.
- Twist the feed water adapter onto the cold water supply valve (with its washer) and tighten with an adjustable wrench. If the cold water pipe is 1/2", unscrew the two converters from the feed water adapter first, then proceed.
- Twist the cold water pipe (with its washer) onto the feed water adapter and tighten with an adjustable wrench.
5.4 Install clean water faucet
If your kitchen sink or countertop does not have an existing hole, you will need to drill one (1½"). Refer to section 5.2.
For DR3-600G:
- Insert the faucet rubber washer into the faucet stem.
- Insert the faucet stem into the hole on the countertop.
- Under the sink, screw the faucet stem and slip on other parts according to the figure.
- Insert the quick-connect fitting onto the faucet stem fully and firmly.
For DR4-800G:
- Insert the faucet rubber washer into the faucet stem.
- Insert the faucet stem into the hole on the countertop.
- Under the sink, screw the faucet stem and slip on other parts according to the figure.
- Insert the quick-connect fitting onto the faucet stem fully and firmly.
5.5 Install the drain saddle
- Choose a spot on the drainpipe convenient for installing the drain saddle and drill a 1/4" hole. Do not penetrate the opposite side of the pipe. It's recommended to install on the vertical drainpipe.
- Slip the front plate to one end of the tubing (without mark), and insert the tubing into the drilled hole up to about 0.6".
- Fix the drain saddle with screws and install the lock clip on the fitting to secure the connection.
NOTE: In some areas, the wastewater tubing needs to be connected to the drainpipe through an air gap. Consumers may need to purchase additional air gap accessories.
5.6 Place reverse osmosis water purifier
Check for sufficient space under the countertop for installation. Ensure a power outlet is available in the kitchen cabinet or on the wall connected to the lower cabinet space.
NOTE: It is not recommended to place the housing against the cabinet, as vibrations may occur during operation.
5.7 Connect the water pipes
Confirm the required tubing length and cut if too long, referring to section 5.1.
For DR3-600G:
- **Install input water pipes:** Connect the input water pipe of the feed water adapter to the raw water outlet port. Ensure it is fully inserted until the mark on the tubing.
- **Install pure water pipe:** Connect the pure water pipe of the faucet to the pure water outlet port. Ensure it is fully inserted until the mark on the tubing.
- **Install wastewater pipe:** Connect the waste water pipe of the drainage seat to the waste water outlet port. Ensure it is fully inserted until the mark on the tubing.
For DR4-800G:
- **Install input water pipes:** Connect the input water pipe of the feed water adapter to the raw water outlet port. Ensure it is fully inserted until the mark on the tubing.
- **Install pure water pipe:** Connect the pure water pipe of the faucet to the pure water outlet port. Ensure it is fully inserted until the mark on the tubing.
- **Install wastewater pipe:** Connect the waste water pipe of the drainage seat to the waste water outlet port. Ensure it is fully inserted until the mark on the tubing.
5.8 Connect the Faucet Connection Line (DR3-600G only)
Connect the faucet connection line to the machine and tighten with nuts. Ensure tabs and slots are aligned.
5.9 Connect the power cord
Insert the DC head of the power adapter into the power port on the back of the housing.
NOTE: Do not connect to a power socket yet.
5.10 Start up the system
Operation instructions:
- When using the machine for the first time or after a long period of disuse, it is recommended to flush the entire machine. Open the faucet and run the machine for 60 minutes until the water from the faucet is clear.
- The machine will automatically power into automatic flushing, then enter the water production state, and the indicator will close.
- Single continuous water production for 60 minutes will automatically stop water production (to prevent leakage and other accidents), and restore to normal operation after power off and restart.
- To maximize the purification effect of the reverse osmosis membrane filter element, use the machine as much as possible on the first day of initial installation. Water produced during this period is not recommended for drinking but can be used for kitchen cleaning. If this is not possible, open the faucet every 2 hours for 20 minutes after installation, cycling more than 12 times to fully guarantee the taste.
6. Operating Instructions
Button Function Introduction:
- Rinse Button (Flush): When in normal water production mode, press the "Flush" button to enter rinse mode (30 seconds). After rinsing, the machine returns to normal water production mode.
- Reset Button: Long press the "Reset" button for 3 seconds to enter filter life mode. The RO filter is automatically selected, its indicator light flashes, and the PCB light goes out. Press again to select the PCB filter, its indicator light flashes, and the RO light goes out, and so on. When a specific filter level is selected, long press the "Reset" button for 3 seconds to reset that filter, restoring its initial life, and its indicator light will stay on. Press "Reset" again to select the next filter. The machine exits filter life mode if power is lost, the "Flush" button is pressed, or no button operation occurs for 10 seconds.
- Simultaneous Reset: After entering filter life mode, simultaneously long-press the "Reset" and "Flush" buttons for 3 seconds to reset all filters.
Faucet Display Introduction (DR3-600G):
- Displays current TDS value during water production.
- Water leakage protection displays an E1 fault code.
- Prolonged water production protection displays an E2 fault code.
- When the cartridge life expires, "Filter Expired" lights up (red light).
- At the end of water production, after 5 minutes of standby, screen brightness reduces to 50%, and turns off after 30 minutes.
7. Maintenance
7.1 Filter Replacement Steps
Regular filter replacement is crucial for maintaining water quality and product longevity.
Retrieve Filter:
- First, turn off the machine's power and water supply.
- Pull out the filter handle.
- Turn counter-clockwise until the filter naturally unscrews.
- Remove the filter.
Install Filter:
- Ensure the machine is in a state with power and water supply turned off.
- Align the new filter handle with the unlock mark and push it to the bottom, align it with the interface, then screw it in clockwise.
- Rotate the filter into place clockwise.
- The filter installation is complete.
Notice:
- To install, rotate the new filter element clockwise until a slight "click" is felt and the handle arrow aligns with the "lock" mark.
- Turn on the faucet and let the water run for about 15 minutes. After the water quality is clear, the water is safe to drink.
7.2 General Maintenance
- The suggested replacement cycle for filter elements is based on average tap water conditions. Actual replacement time may vary based on user water quality and usage frequency.
- The estimated service cycle is for ordinary household use only. Do not install the machine in public areas with large water consumption.
- If the water purifier is not used for more than two days, turn on the faucet and use the water purifier after 3 minutes before drinking.
- If you plan not to use the water purifier for more than a week, turn off the water source and power supply, turn on the tap, remove the filter element, and store it in the refrigerator. When using again, use the water purifier after at least 10 minutes.
8. Troubleshooting and Solutions
| Problem | Probable Cause | Solution |
|---|---|---|
| Water leakage | PE pipe or connector not inserted correctly | Insert PE tube or connector firmly |
| Pipeline aging and breaking | Replace the pipe | |
| Little or no water flow | Water ball valve is not open | Open the water ball valve |
| Cut off tap water | Wait for tap water supply | |
| Pipe or filter blocked | Straighten or replace pipe, replace filter element | |
| Faucet fault | Replace or repair the faucet | |
| Inlet water pressure is less than rated pressure | Add supercharging equipment | |
| Water temperature is too low | Inlet temperature recovers automatically | |
| Water has a peculiar smell | Machine deactivated for a long time | Wash machine according to instructions; if not improved, replace filter element |
| Filter element expired and failed | Replace the new filter element | |
| The machine is not running | Power failure | Check power supply and plug |
| Power adapter failed | Replace power supply adapter | |
| Water pump works continuously for over 60 minutes | Power off and restart machine | |
| Long operation without stop | Water pressure is too low | Check water supply pressure |
9. Warranty and Support
For any after-sales inquiries or technical support, please contact Vortopt customer service.
- After-sales email: vortopt.shop@gmail.com
- Official website: https://www.vortoptshop.com
- A detailed user manual in PDF format is available for download: Vortopt DR3-600G/DR4-800G RO Water Purifier Instruction Manual (PDF)