1. Introduction
This manual provides essential instructions for the safe and efficient operation of your Feyree Portable EV Charger Wallbox. Please read this manual thoroughly before using the product and keep it for future reference. This charger is designed for electric vehicle charging purposes, offering a convenient and adjustable charging solution for compatible vehicles.
Figure 1: Feyree Portable EV Charger (CEE plug variant)
Figure 2: Feyree Portable EV Charger (14-50P plug variant)
2. Safety Precautions
WARNING!
- Avoid immersing the AC charging connection device in water.
- Do not step on, pull, bend, or knot the charging cable.
- Do not insert foreign objects into any part of the Charging vehicle connector.
- Refrain from dropping the control box or placing heavy objects on its surface.
- Do not install or use the charger near flammable, explosive, harsh, or combustible materials, chemicals, or vapors.
- Ensure the operating ambient temperature of the equipment remains within the range of -30°C to +55°C.
- Don't use the charger when you, the vehicle, or the charger is exposed to severe rain.
- Do not use the charger if it is defective, appears cracked, frayed, broken, otherwise damaged, or fails to operate.
- Do not use this product if the enclosure or the EV connector is broken, cracked, open, or shows any other indication of damage.
- Do not attempt to open, disassemble, repair, tamper with, or modify the charger.
- This product is exclusively designed for electric vehicle charging purposes.
- Avoid using external wires or adapters.
- This product must be well-grounded when used.
- Never insert your fingers into the charging plug.
- The EV charger is not user serviceable. Contact us at tina@feyree.com for any repairs.
- If the device fails to charge normally as per the operation manual, please contact the seller or consider a replacement.
- Never allow children to play with the charger cable.
- To avoid the risk of fire or electric shock, do not use this device with an extension cord.
- Using a worn or damaged AC outlet may cause burns or start a fire.
- Risk of explosion. This equipment has an arc or sparking parts that should not be exposed to flammable vapors.
- Risk of electric shock. Do not remove the cover or attempt to open the enclosure of the charger unit. No user-serviceable parts inside. Refer servicing to qualified service personnel.
CAUTION! Please Note Before Start Charging
Precautions 1:
- It is recommended that electrical outlets for your charger should be installed by a licensed and qualified electrician. To avoid serious injury or death; installation must comply with local codes.
- This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to help reduce the risk of electric shock.
Precautions 2:
- Ensure the power plug and socket are compatible before initiating the charging process.
- Do not charge if the socket is damaged, rusty, cracked, or has a loose connection. In case the socket is dirty or wet, please disconnect the power supply first. Wipe the charging plug with a dry and clean cloth to ensure it is dry and free from any debris.
- Verify that the charging connector, cable, control box, and plug surface are in good condition without any scratches, rust, breaks, or damages.
Figure 3: Safety Protection Features
3. Product Overview
The Feyree Portable EV Charger is a robust and reliable charging solution designed for electric vehicles, particularly compatible with Tesla models (Model S, Model 3, Model X, and Model Y) and any EV utilizing the NACS standard charging. It features a durable design with IP66 rating for safe outdoor use.
Figure 4: Vehicle Compatibility
Figure 5: Safe Outdoor Charging (IP66)
Figure 6: Safety Certified (FC CE)
4. Specifications
General Product Properties:
- Brand: Feyree
- Charger Type: Portable Charger
- Origin: CN(Origin)
- Material: Copper alloy, silver plating
- IP Rating: IP66
- Working Temperature: -30°C ~ +55°C
- Cable Length: 5m
- Weight: 3.2kg
- Dimensions (Control Box): Length 38cm, Width 38cm, Height 8cm
Control Box Dimensions:
Figure 7: Control Box Dimensions
Charging Box Description (TYPE2)
| Power Rating | 7.6KW | 11KW | 22KW |
|---|---|---|---|
| Leakage protection | AC30mA | ||
| Power supply system | Single Phase | Three Phase | |
| Rated voltage | 85V-264V | 380V±20% | |
| Rated current | 8-10-13-16-20-25-32 | 8-10-13-16 | 8-10-13-16-20-25-32 |
| Input Frequency | 50Hz/60Hz | ||
| Charger Plug | IP65 | ||
| Charger Box | IP66 | ||
| Working temperature | -30°C ~ +55°C | ||
| Storage temperature | -40°C ~ +80°C | ||
| Standby power | <3W | ||
| Working humidity | 5%~95% non-condensation | ||
| Cable Specification | 3G 6mm²+1*0.5mm² | 5G 2.5mm²+1*0.5mm² | 5G 6mm²+1*0.5mm² |
Charging Box Description (TYPE1)
| Power Rating | Level 2-7.6KW | Level 2-9.6KW | Level 2-12KW |
|---|---|---|---|
| Leakage protection | TypeA (60Hz)AC 20mA / TypeA (50Hz)AC 30mA | ||
| Power supply system | Level 1 and Level 2 | ||
| Rated voltage | 85V-264V | ||
| Rated current | 8-10-13-16-20-25-32 | 8-10-13-16-20-25-32-40 | 8-10-13-16-20-25-32-40-50A |
| Input Frequency | 50Hz/60Hz | ||
| Charger Plug | IP66 | ||
| Charger Box | IP66 | ||
| Working temperature | -30°C ~ +55°C | ||
| Storage temperature | -40°C ~ +80°C | ||
| Standby power | <3W | ||
| Working humidity | 5%~95% non-condensation | ||
| Cable Specification | 3G 6mm²+1*0.5mm² | 3G8mm²+2*0.5mm² | 3G10mm²+2*0.5mm² |
Charging Box Description (TS-NACS)
| Power Rating | Level 2-7.6KW | Level 2-9.6KW | Level 2-12KW |
|---|---|---|---|
| Leakage protection | TypeA (60Hz)AC 20mA / TypeA (50Hz)AC 30mA | ||
| Power supply system | Level 1 and Level 2 | ||
| Rated voltage | 85V-264V | ||
| Rated current | 8-10-13-16-20-25-32 | 8-10-13-16-20-25-32-40 | 8-10-13-16-20-25-32-40-50A |
| Input Frequency | 50Hz/60Hz | ||
| Charger Plug | IP66 | ||
| Charger Box | IP66 | ||
| Working temperature | -30°C ~ +55°C | ||
| Storage temperature | -40°C ~ +80°C | ||
| Standby power | <3W | ||
| Working humidity | 5%~95% non-condensation | ||
| Cable Specification | 3G 6mm²+1*0.5mm² | 3G8mm²+2*0.5mm² | 3G10mm²+2*0.5mm² |
5. Setup
Before initial use, ensure the electrical outlet is properly installed by a qualified electrician and complies with local codes. The product requires proper grounding to prevent electric shock. Always verify the charging connector, cable, control box, and plug are in good condition without any damage before connecting.
- Inspect Components: Check the charging cable, control box, and connectors for any signs of damage, rust, or loose connections. Do not use if any damage is found.
- Ensure Proper Grounding: Connect the charger to a properly grounded electrical outlet.
- Verify Compatibility: Confirm that the power plug and socket are compatible with your vehicle and the charger.
6. Operating Instructions
6.1. Control Box LCD Display
The control box features an LCD display that provides real-time information about the charging process. Below are examples for different power ratings:
Figure 8: LCD Display for 7.6KW/9.6KW/12KW Models
- Ground Check (PE): Indicates grounding status.
- Charging Status: Shows if charging is active.
- Set Current: Displays the manually set charging current.
- Charging Voltage: Real-time voltage.
- Charging Current: Real-time current.
- Real-time Temperature: Internal temperature of the control box.
- Real-time Power: Instantaneous power output.
- Power Consumption: Total energy consumed during the current session.
- Charging Duration: Elapsed time of the charging session.
6.2. Charging Steps
Figure 9: Charging Steps
- Adjust Current: Tap button "A" on the control box to adjust the current before charging. The charging current set shouldn't be higher than the supply current, otherwise there may be a safety hazard. The device cannot adjust the current during charging.
- Plug in the Charging Connector: Connect the charging plug to your EV's charging port. Charging will begin automatically.
6.3. Ending Charging
There are several ways to end the charging process:
- Plan A (Automatic Stop): The charger will automatically stop charging when the car is fully charged. You can then directly unplug the connector.
- Plan B (Power Switch): Turn off the power switch supplying the charger, then unplug the charger.
- Plan C (Vehicle Control): Stop charging from the electric vehicle itself. Usually, there is a stop charging button or switch in the car. Touch or press it to stop charging, then unplug the charger plug.
WARNING: Do not unplug the charger during an active charging session without first stopping the charge via one of the methods above.
Figure 10: One-touch Wireless Operation (Tesla)
7. User Tips
- Plug Type: Ensure you have selected the correct plug type (e.g., 14-50P, CEE) for your region and electrical outlet.
- Temperature Monitoring: While the charger is designed for outdoor use and has overheat protection, it's good practice to monitor the control box temperature, especially during prolonged charging in direct sunlight or hot weather. The LCD display shows the real-time temperature.
- Grounding: Always double-check that your power source is properly grounded to ensure safe operation.
- Customer Support: If you encounter any issues or have questions, contact Feyree customer service via email at tina@feyree.com.
8. Maintenance
- Cleaning: Keep the charger and cables clean and free from dust and debris. Use a dry, soft cloth for cleaning. Do not use harsh chemicals or abrasive materials.
- Storage: When not in use, store the charger in a dry, cool place, away from direct sunlight and extreme temperatures.
- Cable Care: Avoid bending or knotting the cable excessively. Do not drive over the cable.
- Inspection: Periodically inspect the cable, plugs, and control box for any signs of wear or damage.
9. Troubleshooting
The control box LCD display will show warning messages for various issues. Refer to the following tables and diagrams for common problems and their solutions.
9.1. Control Box LCD Display Error Messages (Single-phase)
Figure 11: Single-phase LCD Error Messages
9.2. Control Box LCD Display Error Messages (Three-phase)
Figure 12: Three-phase LCD Error Messages
9.3. Common Troubleshooting for 7KW/9.6KW/12KW Control Box
| Fault Name | Reason for Failure | Recommendations |
|---|---|---|
| Over Voltage | AC input voltage is too high |
|
| Under Voltage | AC input voltage is too low |
|
| Over Current | AC input current is too high |
|
| Over TEMP | Charger internal temperature greater than 85°C |
|
| Elec leakage | Leakage is greater than the following values: TypeA:(60Hz)AC20mA/(50Hz)AC30mA |
|
| Leakage self check | The sensor for detecting leakage is abnormal |
|
| PE Fault | Poor grounding or incorrect wiring |
|
| Err:cp | Charging plug CC/CP connection abnormality |
|
9.4. Common Troubleshooting for 11KW/22KW Control Box
| Fault Name | Reason for Failure | Recommendations |
|---|---|---|
| Over Voltage | AC input voltage is too high |
|
| Under Voltage | AC input voltage is too low |
|
| Over Current | AC input current is too high |
|
| Over TEMP | Charger internal temperature greater than 85°C |
|
| Elec leakage | Leakage is greater than the following values: TypeA:(60Hz)AC20mA/(50Hz)AC30mA |
|
| Leakage self check | The sensor for detecting leakage is abnormal |
|
| PE Fault | Poor grounding or incorrect wiring |
|
| Err:cp | Charging plug CC/CP connection abnormality |
|
10. Warranty & Support
Customer Service Team
E-mail: tina@feyree.com
Warranty
Two-Year Warranty
Feyree offers a two-year warranty to customers who purchase original Feyree products.
Lifetime Technical Support
In case of any product-related issues, we encourage you to reach out to us, providing pictures and videos for further assistance.
Exclusions
The warranty does not cover:
- Any product damage resulting from failure to follow the recommended guidelines.
- Damage caused by unauthorized disassembly of the machine or seeking maintenance from a non-designated service center.
- Purchased not original Feyree products.
- Any modifications or do-it-yourself alterations carried out without guidance from a licensed electrician.
11. FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Note: The Grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. Such modifications could void the user's authority to operate the equipment.
The device has been evaluated to meet general RF exposure requirement. To maintain compliance with FCC's RF exposure guidelines, the distance must be at least 20cm between the radiator and your body, and fully supported by the operating and installation configurations of the transmitter and its antenna(s).